Director - Process Excellence Office (IT Service Management) Employer: Mars Location: Slough, Berkshire, United Kingdom Salary: Competitive Closing date: 12 May 2025 Job Description: In this dynamic product owner role, you'll have the opportunity to revolutionize and institutionalize how we design and implement Service management processes, CMDB, Service … governance so they can take decisive action, maximizing value and making a meaningful impact to our customers - Technical debt reduction, Business Resiliency, drive process efficiency and effectiveness and make easier is better. What are we looking for? Master's degree in engineering, management, and related field preferred, or … best in class and fit for purpose Service Management strategy that aligns with organization goals and strategy. Drive the adoption of the ITSM Process and measure the efficiency and effectiveness of processes. Provide strategic recommendations based on data and insights gathered through the ITSM key performance metrics. Oversee More ❯
Director - Process Excellence Office (IT Service Management) Employer: Mars Location: Slough, Berkshire, United Kingdom Salary: Competitive Closing date: 12 May 2025 Job Description: In this dynamic product owner role, you'll have the opportunity to revolutionize and institutionalize how we design and implement Service management processes, CMDB, Service … governance so they can take decisive action, maximizing value and making a meaningful impact to our customers - Technical debt reduction, Business Resiliency, drive process efficiency and effectiveness and make easier is better. What are we looking for? Master's degree in engineering, management, and related field preferred, or … best in class and fit for purpose Service Management strategy that aligns with organization goals and strategy. Drive the adoption of the ITSM Process and measure the efficiency and effectiveness of processes. Provide strategic recommendations based on data and insights gathered through the ITSM key performance metrics. Oversee More ❯
governance so they can take decisive action, maximizing value and making a meaningful impact to our customers - Technical debt reduction, Business Resiliency, drive process efficiency and effectiveness and make easier is better. What are we looking for? Master's degree in engineering, management, and related field preferred, or … best in class and fit for purpose Service Management strategy that aligns with organization goals and strategy Drive the adoption of the ITSM Process and measure the efficiency and effectiveness of processes. Provide strategic recommendations based on data and insights gathered through the ITSM key performance metrics Oversee … design, implementation, maintenance, and continuousimprovement of the CMDB and ensure its alignment with the business needs Evaluate and improve the CMDB performance and maturity Design and implement the continuousimprovementprocess to deliver business value (cost, quality, time) by More ❯
Drive the customer implementation of the different CHAMP product-related projects and assist the different Product Management and Sales teams during the implementation process by providing business consultancy & training to existing & newly acquired customers. Develop and maintain CHAMP Academy training materials and the associated offered services for all … internal use (i.e. HR) Direct the PMO team to support the various Global Project Delivery teams in their day-to-day activities Drive continuousimprovement in terms reviewing existing processes within the department and cross-department with the aim of increasing efficiency and customer responsiveness. As … accountable for the accomplishment of following tasks & responsibilities that are performed by respective teams: Project Delivery Pre-sales & contracting: Support the pre-sales process through provision of delivery approaches and timelines for project implementation proposals.Support pre-sales presentations as needed. Create estimates to support financial cost projections for More ❯
london (city of london), south east england, United Kingdom
Amwins Global Risks
Stakeholder Collaboration: Work with stakeholders including business analysts, project managers, developers, and external vendors to ensure testing activities align with business change objectives. ContinuousImprovement: Champion continuousimprovement processes, introducing automation in the future, advanced testing tools, and practices to drive operational … up and executing manual and automated testing, and methodologies including Agile and Waterfall. Analytical Mindset: Ability to analyse testing issues, identify areas for improvement, and develop actionable insights. Risk & Compliance Awareness: Familiarity with internal risk and compliance requirements. Stakeholder Management: Proven ability to work with diverse stakeholders and More ❯
so they can take decisive action, maximize value, and make a meaningful impact on our customers - focusing on technical debt reduction, business resiliency, process efficiency, and effectiveness. What are we looking for? Master's degree in engineering, management, or related field preferred, or equivalent experience. Extensive experience in … measure their efficiency and effectiveness. Provide strategic recommendations based on data and insights from ITSM performance metrics. Oversee the design, implementation, maintenance, and continuousimprovement of the CMDB, ensuring alignment with business needs. Evaluate and enhance CMDB performance and maturity. Design and implement continuousimprovement processes to deliver business value (cost, quality, time) using Lean Six Sigma methodologies, tools, and frameworks, while coaching associates in Green, White, and Black Belt methodologies. Design and implement Business Continuity Planning (BCP) and Disaster Recovery (DR) strategies to enhance business resiliency. Design, implement, and More ❯
in complex ecosystems Familiarity with monitoring tools like Prometheus, Grafana, Azure Monitor Excellent communication and stakeholder engagement skills Experience managing SLAs, incident management, continuousimprovement Strategic and hands-on in fast-paced environments Professional English proficiency What will be your key responsibilities? In this role, you … Implementation: Develop and operationalize LLMOps practices, including deployment, monitoring, versioning, and performance tuning. Service Management & Support: Establish incident management, SLAs, change management, and continuousimprovement processes. Governance & Compliance: Ensure adherence to Responsible AI, data privacy, and security policies. Platform Roadmap: Translate strategic priorities into scalable services More ❯
LFE and CI items from the review of Operational Deficiencies and Defects. As well as the Identification of issues for inclusion in the ContinuousImprovementprocess Your skills and experiences: Essential: Engineering qualification (BEng/MEng or equivalent) and/or suitable background in … Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role, to allow for meaningful security vetting checks. Closing Date: 1 st More ❯
/service roadmaps. Project & Delivery Management: Oversee delivery of all engineering projects, ensuring quality, timeliness and budget adherence. Implement engineering best practices and continuousimprovement processes. Ensure effective resource allocation and capacity planning across concurrent projects. Team Development & Culture: Recruit, mentor and retain top engineering talent. … Foster a culture of collaboration, accountability and continuous learning. Implement performance management and professional development programs. Stakeholder Collaboration: Work closely with internal teams to align engineering deliverables with business needs. Engage with key clients and stakeholders to gather feedback and ensure service excellence. Experience Required Qualifications: 10+ years More ❯
current software as you undertake requirements reviews, technical design, modelling, software development, unit testing and deployment of new applications as well as continualimprovement to existing applications: Development: Work with multiple workflow applications (new and existing) to undertake requirements reviews, technical design, modelling, software development, unit testing, and … deployment of new applications. ContinuousImprovement: Enhance existing applications through continualimprovement processes. Quality Assurance: Ensure software development adheres to IT quality plans and procedures. Collaboration: Attend workshops, reviews, and stand-ups to discuss development projects, demonstrate progress, and communicate with stakeholders. Documentation: Prepare … of Software Development Life Cycles (SDLC). Familiarity with waterfall, iterative, and agile approaches to software delivery. Proven development experience. Proficiency in business process design using UML and BPMN techniques. Qualifications: Our Client values difference and does not have a fixed idea when it comes to background or More ❯
Plymouth, Devon, United Kingdom Hybrid / WFH Options
Techniche Global Ltd
current software as you undertake requirements reviews, technical design, modelling, software development, unit testing and deployment of new applications as well as continualimprovement to existing applications: Development: Work with multiple workflow applications (new and existing) to undertake requirements reviews, technical design, modelling, software development, unit testing, and … deployment of new applications. ContinuousImprovement: Enhance existing applications through continualimprovement processes. Quality Assurance: Ensure software development adheres to IT quality plans and procedures. Collaboration: Attend workshops, reviews, and stand-ups to discuss development projects, demonstrate progress, and communicate with stakeholders. Documentation: Prepare … of Software Development Life Cycles (SDLC). Familiarity with waterfall, iterative, and agile approaches to software delivery. Proven development experience. Proficiency in business process design using UML and BPMN techniques. Qualifications: Our Client values difference and does not have a fixed idea when it comes to background or More ❯
Leicester, Leicestershire, United Kingdom Hybrid / WFH Options
Techniche Global Ltd
current software as you undertake requirements reviews, technical design, modelling, software development, unit testing and deployment of new applications as well as continualimprovement to existing applications: Development: Work with multiple workflow applications (new and existing) to undertake requirements reviews, technical design, modelling, software development, unit testing, and … deployment of new applications. ContinuousImprovement: Enhance existing applications through continualimprovement processes. Quality Assurance: Ensure software development adheres to IT quality plans and procedures. Collaboration: Attend workshops, reviews, and stand-ups to discuss development projects, demonstrate progress, and communicate with stakeholders. Documentation: Prepare … of Software Development Life Cycles (SDLC). Familiarity with waterfall, iterative, and agile approaches to software delivery. Proven development experience. Proficiency in business process design using UML and BPMN techniques. Qualifications: Our Client values difference and does not have a fixed idea when it comes to background or More ❯
Stoke Gifford, Gloucestershire, United Kingdom Hybrid / WFH Options
Techniche Global Ltd
current software as you undertake requirements reviews, technical design, modelling, software development, unit testing and deployment of new applications as well as continualimprovement to existing applications: Development: Work with multiple workflow applications (new and existing) to undertake requirements reviews, technical design, modelling, software development, unit testing, and … deployment of new applications. ContinuousImprovement: Enhance existing applications through continualimprovement processes. Quality Assurance: Ensure software development adheres to IT quality plans and procedures. Collaboration: Attend workshops, reviews, and stand-ups to discuss development projects, demonstrate progress, and communicate with stakeholders. Documentation: Prepare … of Software Development Life Cycles (SDLC). Familiarity with waterfall, iterative, and agile approaches to software delivery. Proven development experience. Proficiency in business process design using UML and BPMN techniques. Qualifications: Our Client values difference and does not have a fixed idea when it comes to background or More ❯
KBR corporate policies and procedures. Knowledge of KBR Way (or something similar) desirable. Prepare and maintain engineering execution integrating technology licensors, KBR design process and Third-Party designs as required. Prepare, maintain and communicate an engineering execution plan including technical reviews, design assurance and peer reviews as required. … of quantity trends on detailed design projects. Design Basis Development Responsible for project basis of design, philosophies, key studies, novel technologies and value improvement practices. Being familiar with the contract terms and scope of work, communicate them properly to the engineering staff, and perform all activities required of … Monitor the quality of engineering specifications which define the work to be completed by others. Monitor the quality of PFDs, P&IDs and process data, which provide input to engineering on the project. Establish a weight database and monitor the weight of the facilities throughout the length of More ❯
current software) as you undertake requirements reviews, technical design, modelling, software development, unit testing and deployment of new applications as well as continualimprovement to existing applications: Leadership: Guide and mentor a team of developers, ensuring the delivery of high-quality technical solutions. Development: Work with multiple workflow … applications (new and existing) to undertake requirements reviews, technical design, modelling, software development, unit testing, and deployment of new applications. ContinuousImprovement: Enhance existing applications through continualimprovement processes. Quality Assurance: Ensure software development adheres to IT quality plans and procedures. Collaboration: Attend workshops … of Software Development Life Cycles (SDLC). Familiarity with waterfall, iterative, and agile approaches to software delivery. Proven development experience. Proficiency in business process design using UML and BPMN techniques. Qualifications: Our Client values difference and they don’t have a fixed idea when it comes to background More ❯
Plymouth, Devon, United Kingdom Hybrid / WFH Options
Techniche Global Ltd
current software) as you undertake requirements reviews, technical design, modelling, software development, unit testing and deployment of new applications as well as continualimprovement to existing applications: Leadership: Guide and mentor a team of developers, ensuring the delivery of high-quality technical solutions. Development: Work with multiple workflow … applications (new and existing) to undertake requirements reviews, technical design, modelling, software development, unit testing, and deployment of new applications. ContinuousImprovement: Enhance existing applications through continualimprovement processes. Quality Assurance: Ensure software development adheres to IT quality plans and procedures. Collaboration: Attend workshops … of Software Development Life Cycles (SDLC). Familiarity with waterfall, iterative, and agile approaches to software delivery. Proven development experience. Proficiency in business process design using UML and BPMN techniques. Qualifications: Our Client values difference and they don’t have a fixed idea when it comes to background More ❯
Leicester, Leicestershire, United Kingdom Hybrid / WFH Options
Techniche Global Ltd
current software) as you undertake requirements reviews, technical design, modelling, software development, unit testing and deployment of new applications as well as continualimprovement to existing applications: Leadership: Guide and mentor a team of developers, ensuring the delivery of high-quality technical solutions. Development: Work with multiple workflow … applications (new and existing) to undertake requirements reviews, technical design, modelling, software development, unit testing, and deployment of new applications. ContinuousImprovement: Enhance existing applications through continualimprovement processes. Quality Assurance: Ensure software development adheres to IT quality plans and procedures. Collaboration: Attend workshops … of Software Development Life Cycles (SDLC). Familiarity with waterfall, iterative, and agile approaches to software delivery. Proven development experience. Proficiency in business process design using UML and BPMN techniques. Qualifications: Our Client values difference and they don’t have a fixed idea when it comes to background More ❯
Stoke Gifford, Gloucestershire, United Kingdom Hybrid / WFH Options
Techniche Global Ltd
current software) as you undertake requirements reviews, technical design, modelling, software development, unit testing and deployment of new applications as well as continualimprovement to existing applications: Leadership: Guide and mentor a team of developers, ensuring the delivery of high-quality technical solutions. Development: Work with multiple workflow … applications (new and existing) to undertake requirements reviews, technical design, modelling, software development, unit testing, and deployment of new applications. ContinuousImprovement: Enhance existing applications through continualimprovement processes. Quality Assurance: Ensure software development adheres to IT quality plans and procedures. Collaboration: Attend workshops … of Software Development Life Cycles (SDLC). Familiarity with waterfall, iterative, and agile approaches to software delivery. Proven development experience. Proficiency in business process design using UML and BPMN techniques. Qualifications: Our Client values difference and they don’t have a fixed idea when it comes to background More ❯
Sefton, Lancashire, United Kingdom Hybrid / WFH Options
Unipart Technologies Group
development and engineering teams (mechanical and electronics engineers) to produce cost-effective, reliable design solutions Work within the New Product Development (NPD) gated process to successfully deliver products to the right specification and timeframes ensuring complete customer satisfaction Undertake modifications to existing products in line with customer requests … through the Engineering Change Request (ECR) process Prepare cost and schedule estimates giving appropriate consideration to technical risks Perform qualification testing of products and validation and produce test equipment specifications Undertake tasks in accordance with the engineering key performance indicators (quality, cost and delivery) Create, update and control … Unipart Rail who provide the most comprehensive portfolio of products, services and solutions available for the rail industry, using its deep expertise in continuousimprovement processes to support its customers in the development of the railway system. As a valued employee of Unipart Rail, you can More ❯
and operational systems to ensure smooth data flow and real-time accuracy. Line manage a small data support team, offering guidance, training, and process leadership. Oversee the creation of dashboards and reporting tools to support business intelligence and operational efficiency. Collaborate with internal stakeholders to define data needs … and align system functionality with business goals. Establish and document data governance , quality standards, and continuousimprovement processes. My client is looking to pay a salary between £55,000 - £70,000 + benefits To apply, press apply now, or send your CV to matthew.leach @ circlerecruitment.com. Feel More ❯
debugging to ensure high-quality deliverables. Stay updated with emerging front-end technologies and best practices. Participate in code reviews and contribute to continuousimprovement processes. Required Skills and Experience Proficiency in HTML5, CSS3, and JavaScript. Strong WordPress experience Exposure to front-end frameworks such as More ❯
North Tyneside, Tyne and Wear, UK Hybrid / WFH Options
Ronald James Group
debugging to ensure high-quality deliverables. Stay updated with emerging front-end technologies and best practices. Participate in code reviews and contribute to continuousimprovement processes. Required Skills and Experience Proficiency in HTML5, CSS3, and JavaScript. Strong WordPress experience Exposure to front-end frameworks such as More ❯
newcastle-upon-tyne, tyne and wear, north east england, United Kingdom Hybrid / WFH Options
Ronald James Group
debugging to ensure high-quality deliverables. Stay updated with emerging front-end technologies and best practices. Participate in code reviews and contribute to continuousimprovement processes. Required Skills and Experience Proficiency in HTML5, CSS3, and JavaScript. Strong WordPress experience Exposure to front-end frameworks such as More ❯
Dunfermline, Fife, United Kingdom Hybrid / WFH Options
Babcock Mission Critical Services España SA
enhance client relations. Participating in planning meetings before performance tests and resolving issues. Providing feedback from site and Gas Trials to support ContinualImprovement Processes. This role is full-time, 37 hours per week, and requires: Essential Experience An engineering background, preferably marine. Hands-on technical skills in … defend nations and build a better world. We are committed to diversity and flexible working arrangements. If you need adjustments during the application process, contact us at . We are a disability confident employer and committed to an inclusive culture. Job Segment: Instrumentation, CSR, Electrical, Hydraulics, Engineer, Engineering More ❯
enhance client relations. Participating in planning meetings before performance tests and resolving issues. Providing feedback from site and Gas Trials to support ContinualImprovement Processes. This role is full-time, 37 hours per week, and requires: Essential Experience An engineering background, preferably marine. Hands-on technical skills in … defend nations and build a better world. We are committed to diversity and flexible working arrangements. If you need adjustments during the application process, contact us at . We are a disability confident employer and committed to an inclusive culture. Job Segment: Instrumentation, CSR, Electrical, Hydraulics, Engineer, Engineering More ❯