Oxford, Oxfordshire, United Kingdom Hybrid / WFH Options
Sophos Group
and the newly added Counter Threat Unit (CTU). Sophos is headquartered in Oxford, U.K. More information is available at . Role Summary The Customer Success Organization focuses on our most strategic customers. The CSM will have a portfolio of accounts and lead the engagement throughout the customer lifecycle from deployment and adoption through renewal ensuring satisfaction and maximizing customer value. You'll leverage your expertise to guide our customers through their journey, maintain consistent engagement, ensuring they achieve their goals and derive maximum value from our products, as well as to identify opportunities for additional … services. What You Will Do Manage named accounts accountable for engagement and satisfaction over the lifetime of the customer. Establish key relationships with the customer, ensuring regular check-ins to understand and address promptly client needs and concerns. Develop strong relationships with key buyers and influencers in customerMore ❯
Luton, Bedfordshire, United Kingdom Hybrid / WFH Options
easyJet Airline Company PLC
Job Description - Audience & Product Data Analyst (15635) We have a brilliant opportunity for an Audience & Product Data Analyst to join our Customer Data team on a permanent contract, based in Luton. (Hybrid Working) This exciting role will be responsible for creating the audiences, segmentations and customer attributes required … for marketing, reporting, customer engagement across operations and service, web and app personalisation and media planning. The Customer Data team is responsible for enabling the business with the customer data and insight it needs, when it needs it. The team has access to lots of customer … customers. What you'll be doing Creating data solutions (such as views, segmentations, profiles) in Databricks to enable targeted marketing, operational communications, and detailed customer reporting and analytics. Creating real-time customer data products and audiences in mParticle to enable triggered and ad-hoc marketing, targeted customerMore ❯
operational excellence. Based from our Bristol office working on a hybrid basis (3 days in the office), you'll lead a small team of analytics professionals, ensuring the delivery of actionable insights to optimise product performance, enhance customer experience, and shape the future direction of the business. This … a tangible impact in a dynamic, fast-paced environment. Key areas of responsibility will include: Strategic leadership Defining and executing a management information and analytics strategy that supports Zellis' business goals. Mentoring and developing a high-performing team of analysts and data specialists, fostering a collaborative and innovative work … culture across the Business Units and Group. Collaborating with executive leadership to identify data opportunities and inform strategic decision-making. Data analytics and insights Analysing financial, customer, product, and operational data to deliver actionable insights that drive performance and revenue growth. Identifying key performance indicators (KPIs) relevant to More ❯
Customer Analyst Liverpool (Hybrid) £35,000-£40,000 THE COMPANY A leading fashion retailer is seeking a Customer Analyst to join their team to help drive omni-channel journey optimisation THE ROLE As the Customer Analyst, you will use your SQL/bigQuery experience to work on … a range of projects within the customeranalytics space. You will be comfortable providing insight & recommendations back to both technical and non-technical stakeholders in the process, and have good story-telling experience. You'll be able to work on projects across segmentation, regression, loyalty and predictive analytics. … You will get the chance to work on a new customer reward app, and work closely with data science teams and on projects in the space YOUR SKILLS AND EXPERIENCE SQL/bigQuery experience THE BENEFITS £35,000-£40,000 (dependent on experience) HOW TO APPLY Please register your More ❯
Science to establish, lead and grow our Data Science practice, including the Centre of Excellence (CoE) and oversee the deployment of machine learning, predictive analytics, and data-driven decision-making across the business. In this pivotal role, you will provide strategic leadership to your team and other teams in … design, development, and deployment of machine learning and AI models, ensuring scalability and real-world applicability in areas like predictive maintenance, leakage detection, and customer analytics. Team Leadership & Hub-and-Spoke Model Lead the core data science team and provide oversight to embedded data scientists across departments, ensuring adherence … to best practices, standardisation, and quality control. Stay at the forefront of AI and advanced analytics trends, evaluating emerging technologies for their applicability to Thames Water. Foster a culture of continuous improvement and knowledge sharing. Identify opportunities to generate revenue from data assets and insights while promoting open data More ❯
Basingstoke, Hampshire, South East, United Kingdom
Exertis
bring: Experience in UiPath to maintain, patch and monitor Automation processes Familiarity with SQL database and query language along with the ability to use customeranalytics to make sound business and commercial decisions and output Wide range of technical skills, including but not limited to Service Desk, UiPath More ❯