1 to 25 of 26 Permanent Customer Analytics Jobs in the UK excluding London

Senior Analyst - Customer & Commercial Analytics Location: Hybrid (3 days a week in office - London) Salary: £65k-£75k + Benefits (negotiable for the right candidate) Company Overview: A rapidly growing telecommunications company, recognized for its innovative data-driven strategies and multiple award wins at DataIQ. Backed by a prominent PE firm, they are making big investments in their data … and analytics teams to drive future growth. You'll be joining an industry-leading team with a hands-on approach to transforming the telco space through analytics. Role Overview: This is an exciting individual contributor role where you will take ownership of key customer & commercial analytics, focusing on customer retention, churn, CLTV, and segmentation. You'll … stakeholders (MDs, FD, Commercial Directors, Marketing Directors) and provide actionable insights to guide strategic decisions. This is not your typical BAU role - you'll be delivering deep insights, from customer behavior analysis to evaluating new opportunities like eSIMs and companion devices. Key Responsibilities: Customer Analytics: Deep dive into churn, retention, loyalty, and CLTV. Understand the customer More ❯

We are seeking a Data and Analytics Manager for a leader in the production and curation of spoken word events, bringing the most exciting names in culture and entertainment to audiences around the world. We programme over 500 live and online events each year. As part of the process, we encourage you to sign up to our confidential platform … www.libertyhive.com — to find out more details about the job, company and apply directly. The Role: Data & Analytics Manager This role reports to the Head of Marketing Main Duties: Data Infrastructure Guide the design and optimisation of new data infrastructure Oversee implementation of new system(s) and guide team members on usage Maintain the database and make recommendations on best … practice Analytics Strategy Define and lead the organisation’s analytics strategy, ensuring alignment with overall business objectives Design frameworks and roadmaps for data-driven decision-making across marketing, ticketing and programming Conduct audience analysis and customer segmentation across channels, from CRM and GA4 to Meta Ads Manager Insights & Reporting Audit and optimise weekly and monthly sales reporting More ❯

We are seeking a Data and Analytics Manager for a leader in the production and curation of spoken word events, bringing the most exciting names in culture and entertainment to audiences around the world. We programme over 500 live and online events each year. As part of the process, we encourage you to sign up to our confidential platform … www.libertyhive.com — to find out more details about the job, company and apply directly. The Role: Data & Analytics Manager This role reports to the Head of Marketing Main Duties: Data Infrastructure Guide the design and optimisation of new data infrastructure Oversee implementation of new system(s) and guide team members on usage Maintain the database and make recommendations on best … practice Analytics Strategy Define and lead the organisation’s analytics strategy, ensuring alignment with overall business objectives Design frameworks and roadmaps for data-driven decision-making across marketing, ticketing and programming Conduct audience analysis and customer segmentation across channels, from CRM and GA4 to Meta Ads Manager Insights & Reporting Audit and optimise weekly and monthly sales reporting More ❯

We are seeking a Data and Analytics Manager for a leader in the production and curation of spoken word events, bringing the most exciting names in culture and entertainment to audiences around the world. We programme over 500 live and online events each year. As part of the process, we encourage you to sign up to our confidential platform … www.libertyhive.com — to find out more details about the job, company and apply directly. The Role: Data & Analytics Manager This role reports to the Head of Marketing Main Duties: Data Infrastructure Guide the design and optimisation of new data infrastructure Oversee implementation of new system(s) and guide team members on usage Maintain the database and make recommendations on best … practice Analytics Strategy Define and lead the organisation’s analytics strategy, ensuring alignment with overall business objectives Design frameworks and roadmaps for data-driven decision-making across marketing, ticketing and programming Conduct audience analysis and customer segmentation across channels, from CRM and GA4 to Meta Ads Manager Insights & Reporting Audit and optimise weekly and monthly sales reporting More ❯

SENIOR CUSTOMER ANALYST - LONDON UP TO £75,000 THE COMPANY We are working with a globally renowned consumer tech business on 2x key customer-centric analytics hires. THE ROLE The successful Senior Customer Analyst responsibilities will include: Use SQL and visualisation tools to analyse and communicate customer insights. Identify opportunities to optimise the customer journey - from acquisition to loyalty and retention. Design and evaluate A/B and multivariate tests to inform marketing and CRM strategies. Use customer data to shape growth and retention initiatives, supporting overall commercial targets. Develop and maintain customer lifecycle frameworks to identify where customers sit and how to move them between stages. Translate complex data into … compelling narratives that influence strategic decisions. Partner with marketing and customer teams to measure campaign effectiveness and improve targeting. YOUR SKILLS AND EXPERIENCE The successful Senior Customer Analyst will have the following skills and experience: Advanced SQL skills and experience working with a modern data stack. Strong proficiency in a dashboarding or BI tool (e.g. Tableau, Looker, Power More ❯

we're looking for a consultative, transformational leader who blends technical depth with product intuition. If you're motivated to unearth profound insights to build impactful solutions that drive customer engagement, this role is tailored for you. Your role as Director of International Markets Analysis will involve guiding the strategies to improve eBay's comprehension of customers and business … has a special emphasis on the UK market where many important global strategies are being incubated and tested. This is a globally-visible, key leadership opportunity in our Global Customer Data Science team which is high-impact and high-agency, perfect for a hands-on leader who thrives in fast-paced, collaborative environments. What You Will Accomplish Provide consultative … leaders supporting International Markets. Lead and encourage the science & insights strategy to proactively help eBay to better understand customers and each market's business. Supervise and lead data science analytics teams who are dedicated to International Markets. Be able to devise methodologies and approaches to exploring the data and discovering the right science solutions needed. Be comfortable being deep More ❯

SENIOR CUSTOMER INSIGHT ANALYST UP TO £80,000 LONDON The Company: Join a fast-growing, data-driven organisation that has recently undergone a major analytics transformation, embedding insight and data science into the heart of its decision-making process. The central Analytics team partners with marketing, commercial, product, and finance teams to deliver high-impact insights and … influence decisions at C-suite level and shape the direction of a business that is committed to becoming truly data-first. The Role: You’ll work within the central analytics team, using deep-dive analysis and data visualisation to deliver actionable insights and recommendations that drive business growth. Working closely with senior leaders, you’ll be a key player … in enabling a data-driven culture and helping to shape the strategic direction of the business. Key responsibilities include: Delivering deep-dive analytics to investigate business challenges and identify growth opportunities Acting as a subject matter expert for customer insight, producing recommendations that influence commercial and marketing strategies Partnering with senior leadership, including C-suite, to drive key More ❯

SENIOR CUSTOMER INSIGHT ANALYST UP TO £80,000 LONDON The Company: Join a fast-growing, data-driven organisation that has recently undergone a major analytics transformation, embedding insight and data science into the heart of its decision-making process. The central Analytics team partners with marketing, commercial, product, and finance teams to deliver high-impact insights and … influence decisions at C-suite level and shape the direction of a business that is committed to becoming truly data-first. The Role: You’ll work within the central analytics team, using deep-dive analysis and data visualisation to deliver actionable insights and recommendations that drive business growth. Working closely with senior leaders, you’ll be a key player … in enabling a data-driven culture and helping to shape the strategic direction of the business. Key responsibilities include: Delivering deep-dive analytics to investigate business challenges and identify growth opportunities Acting as a subject matter expert for customer insight, producing recommendations that influence commercial and marketing strategies Partnering with senior leadership, including C-suite, to drive key More ❯

SENIOR CUSTOMER INSIGHT ANALYST UP TO £80,000 LONDON The Company: Join a fast-growing, data-driven organisation that has recently undergone a major analytics transformation, embedding insight and data science into the heart of its decision-making process. The central Analytics team partners with marketing, commercial, product, and finance teams to deliver high-impact insights and … influence decisions at C-suite level and shape the direction of a business that is committed to becoming truly data-first. The Role: You’ll work within the central analytics team, using deep-dive analysis and data visualisation to deliver actionable insights and recommendations that drive business growth. Working closely with senior leaders, you’ll be a key player … in enabling a data-driven culture and helping to shape the strategic direction of the business. Key responsibilities include: Delivering deep-dive analytics to investigate business challenges and identify growth opportunities Acting as a subject matter expert for customer insight, producing recommendations that influence commercial and marketing strategies Partnering with senior leadership, including C-suite, to drive key More ❯

Senior Customer Analyst - CDM Location: London Salary: Up to £70,000 + discretionary bonus Benefits: Pension up to 12% (8% employee contribution) We are looking for a Senior Customer Analyst to join a leading global online marketplace. This role focuses on understanding, optimising, and growing the customer base through data-driven insights, particularly around loyalty, retention, and … acquisition. What You'll Do: Analyse customer behaviour across the lifecycle using SQL and modern analytics tools. Deliver actionable insights through dashboards and storytelling (Tableau/Looker). Run and evaluate A/B and multivariate tests to inform marketing and growth strategies. Support growth targets by identifying opportunities to move customers through lifecycle stages. Collaborate with marketing … and senior stakeholders to influence customer strategy. What We're Looking For: Advanced SQL and experience with a dashboarding tool. Proven experience with customer analytics projects: single customer view, segmentation, churn, acquisition, LTV. Desirable: Python for stats analysis, experience designing and running A/B tests. Experience in e-commerce or tech environments with modern data More ❯

Senior Customer Analyst London Retail Analytics Up to £60,000 + Benefits A leading retail company is looking for a talented senior insight analyst to join their customer analytics team. The role will focus on advanced analytics such as customer segmentation, profiling and predictive modelling and in turn, providing easily understood actionable insight for … large database tables with millions of rows of data Utilise tools such as SQL and Excel to create propensity/regression/CHAID/clustering models to help understand customer behaviours Work closely with various teams within the business to gain a holistic view of customers, trends and competitors Skills and Qualifications Experience and knowledge in SQL Exposure to … using R and/or Python Prior data analytics and optimisation experience, specifically focusing on segmentation, regression or clustering University degree, preferably in a numerate discipline Excellent communication skills Ability to carry out a senior role within the team, mentoring junior analysts, as well as working independently to meet tight deadlines Salary and Benefits Up to £60,000 + More ❯

understanding of data engineering, analysis, and business intelligence tools to support informed decision-making across the company. Data is central to the Client’s success, underpinning how they understand customer behaviour, track performance, and respond to trends. You will contribute to the growth and optimisation of their newly developed data warehouse while also designing and delivering best-in-class … reporting across all areas of the business. Over time, this role will evolve to include in-depth customer analytics and segmentation to drive enhanced business performance. Responsibilities: Design, build, and maintain ETL pipelines, ensuring data is structured and accessible to support all areas of the business. Integrate datasets from various sources to provide a unified customer and … activity-level view. Collaborate with department leads across Marketing, Finance, Product, Logistics, and Customer Services to understand and deliver on data and reporting requirements. Develop and maintain Looker dashboards, delivering actionable insights with intuitive drilldowns and visualisations. Translate stakeholder needs into robust, user-friendly reporting solutions. Manage the reporting backlog using JIRA, clearly communicating timelines, delays, and updates to More ❯

DIGITAL ANALYTICS MANAGER - 12-MONTH FTC UP TO £70,000 + BENEFITS WATFORD - HYBRID, 2 DAYS A WEEK Please note, sponsorship is not available. Applicants must be UK residents. Company A global retail powerhouse with thousands of stores across 9 countries is looking for a Digital Analytics Manager to join its European team. The business continues to invest … heavily in digital innovation, with recent app launches and ecommerce expansion shaping its next phase of growth. This is a chance to play a pivotal role in understanding customer journeys across web and app, driving insights that directly impact business performance. The Role This is a hands-on analytics role where you'll own digital data and insights … and Austria. Sitting within the digital team, you'll manage the flow of GA4 and BigQuery data, build impactful reports, and partner with internal stakeholders and a third-party analytics provider. From measuring app performance to understanding the impact of promotions and website changes, you'll play a central role in connecting digital data with business outcomes. You'll More ❯

status or a British passport About the Role: We are looking for a Dynamics 365 Implementation Lead for a global brand to lead the rollout of Microsoft Dynamics 365 Customer Service (Case Management and Customer Insights) and Contact Centre across our EMEA and APAC businesses . You will play a key role in integrating CRM with existing systems … improvement Ensure data integrity and compliance with regulations such as GDPR Support change management initiatives and internal communications What We’re Looking For: Proven experience implementing Microsoft Dynamics 365 Customer Service/Contact Centre Experience integrating CRM with ERP (D365 F&O) and eCommerce platforms (Salesforce Commerce Cloud preferred) Strong project management and stakeholder communication skills Understanding of CRM … strategy, customer lifecycle management, and data governance Proactive, self-starting mentality with the ability to drive complex projects independently Bonus: Experience with Power Platform, Azure services, or customer analytics Why Join : Hybrid working with office-based days in Uxbridge Salary £70,000–£75,000 25 days holiday which increases with service Opportunity for international exposure with some More ❯

growing data team. This is a high impact role, sitting across marketing, digital, and trading, where you'll be driving key strategic decisions through data. You'll be analysing customer and product data, helping to shape brand and marketing strategy, and influencing senior leadership with your insight. It's a fantastic opportunity for someone with strong retail or consumer … experience who loves turning data into real business outcomes. THE ROLE: As Senior Insight Analyst, you will: Lead on customer and product insight projects that support key areas of the business including digital, trading, and brand. Deliver regular reporting, deep dives, and ad-hoc insight to shape business performance. Be the go-to person for all things customer behaviour, segmentation, retention, and LTV. Support analytics on campaign performance, digital attribution, and conversion rate optimisation. Help maintain and improve dashboards and encourage data-driven decision-making across teams. YOUR SKILLS & EXPERIENCE: Minimum 4 years' experience in a marketing or customer analytics role, ideally in retail or fashion. Strong commercial awareness and ability to work cross More ❯

Job Title: Customer Insights Manager Client Location: London - hybrid Starting: ASAP Pay Comments: £46k pa pro-rata PAYE Hours: 35-hour week Duration: 12 months *Fluency in any additional language would be a plus Role title: Customer Insights Manager Business Unit: EMEA Digital Media Marketing Position Summary The Customer Insights Manager will have responsibility for customer … Digital Media Marketing organisation, with focus on day-to-day management of research projects. Reporting into the EMEA Marketing Research Manager, the ideal candidate should be able to: Design customer research briefs, questionnaires and discussion guides aligned with business priorities and objectives In partnership with internal stakeholders and external agencies Analyse and report results in a compelling manner to … present to various internal stakeholder audiences (e.g., business unit leaders, regional marketing leaders) Synthesize information across a wide variety of insight sources including primary market research, third-party data, customer analytics (big data), marketing/media performance Identify the most relevant sources of data/information needed to address the key issues on a project Requirements A must More ❯

Job Title: Customer Insights Manager Client Location: London - hybrid Starting: ASAP Pay Comments: £46k pa pro-rata PAYE Hours: 35-hour week Duration: 12 months *Fluency in any additional language would be a plus Role title: Customer Insights Manager Business Unit: EMEA Digital Media Marketing Position Summary The Customer Insights Manager will have responsibility for customer … Digital Media Marketing organisation, with focus on day-to-day management of research projects. Reporting into the EMEA Marketing Research Manager, the ideal candidate should be able to: Design customer research briefs, questionnaires and discussion guides aligned with business priorities and objectives In partnership with internal stakeholders and external agencies Analyse and report results in a compelling manner to … present to various internal stakeholder audiences (e.g., business unit leaders, regional marketing leaders) Synthesize information across a wide variety of insight sources including primary market research, third-party data, customer analytics (big data), marketing/media performance Identify the most relevant sources of data/information needed to address the key issues on a project Requirements A must More ❯

operating models, and technology blueprints that align IT strategy with business outcomes Strong grasp of TOGAF or equivalent frameworks Defining integration architectures connecting core platforms, policy admin systems, and customer touchpoints Experience with insurance-relevant regulations (Solvency UK, FCA Consumer Duty) Insurance Technology Depth: Hands-on experience with insurance vendor landscape (Guidewire, Salesforce Financial Services Cloud, or equivalent platforms … Understanding how cloud, data platforms, and AI enable transformation-underwriting automation, claims processing, customer analytics Proven ability to solution and implement tech-enabled platforms for Tier 1 insurance clients Leadership & Delivery: Led multi-disciplinary architecture teams through discovery, design, and delivery Comfortable presenting architectural strategies to senior stakeholders and defending technical decisions Commercially aware -spotting opportunities to grow More ❯

can join for a few months, build the right dashboards, connect the data, and give the commercial teams the tools they need to scale. Core Deliverables: Build out revenue & customer analytics (SaaS metrics: churn, LTV, cohort analysis) Create dashboards and reporting tools for marketing & sales Lead a HubSpot redesign (new customer structures & deal data tracking) Implement dashboard … months Rate: £300 - £350 a day outside IR35 Location: Fully remote This is a great opportunity for someone who thrives on parachuting in, making sense of complex revenue and customer data, and leaving behind tools and processes that make a lasting impact. More ❯

can join for a few months, build the right dashboards, connect the data, and give the commercial teams the tools they need to scale. Core Deliverables: Build out revenue & customer analytics (SaaS metrics: churn, LTV, cohort analysis) Create dashboards and reporting tools for marketing & sales Lead a HubSpot redesign (new customer structures & deal data tracking) Implement dashboard … months Rate: £300 - £350 a day outside IR35 Location: Fully remote This is a great opportunity for someone who thrives on parachuting in, making sense of complex revenue and customer data, and leaving behind tools and processes that make a lasting impact. More ❯

can join for a few months, build the right dashboards, connect the data, and give the commercial teams the tools they need to scale. Core Deliverables: Build out revenue & customer analytics (SaaS metrics: churn, LTV, cohort analysis) Create dashboards and reporting tools for marketing & sales Lead a HubSpot redesign (new customer structures & deal data tracking) Implement dashboard … months Rate: £300 - £350 a day outside IR35 Location: Fully remote This is a great opportunity for someone who thrives on parachuting in, making sense of complex revenue and customer data, and leaving behind tools and processes that make a lasting impact. More ❯

can join for a few months, build the right dashboards, connect the data, and give the commercial teams the tools they need to scale. Core Deliverables: Build out revenue & customer analytics (SaaS metrics: churn, LTV, cohort analysis) Create dashboards and reporting tools for marketing & sales Lead a HubSpot redesign (new customer structures & deal data tracking) Implement dashboard … months Rate: £300 - £350 a day outside IR35 Location: Fully remote This is a great opportunity for someone who thrives on parachuting in, making sense of complex revenue and customer data, and leaving behind tools and processes that make a lasting impact. More ❯

can join for a few months, build the right dashboards, connect the data, and give the commercial teams the tools they need to scale. Core Deliverables: Build out revenue & customer analytics (SaaS metrics: churn, LTV, cohort analysis) Create dashboards and reporting tools for marketing & sales Lead a HubSpot redesign (new customer structures & deal data tracking) Implement dashboard … months Rate: £300 - £350 a day outside IR35 Location: Fully remote This is a great opportunity for someone who thrives on parachuting in, making sense of complex revenue and customer data, and leaving behind tools and processes that make a lasting impact. More ❯

can join for a few months, build the right dashboards, connect the data, and give the commercial teams the tools they need to scale. Core Deliverables: Build out revenue & customer analytics (SaaS metrics: churn, LTV, cohort analysis) Create dashboards and reporting tools for marketing & sales Lead a HubSpot redesign (new customer structures & deal data tracking) Implement dashboard … months Rate: £300 - £350 a day outside IR35 Location: Fully remote This is a great opportunity for someone who thrives on parachuting in, making sense of complex revenue and customer data, and leaving behind tools and processes that make a lasting impact. More ❯

goals. Identify practical, high-impact AI opportunities across manufacturing, supply chain, finance, sales, and administration. Design and implement AI solutions such as predictive maintenance, intelligent forecasting, document automation, and customer analytics. Build a library of reusable AI tools and frameworks to accelerate adoption across sites. Ensure data readiness, improving data quality and structure to support advanced analytics and … Essential experience includes: Proven background in AI or digital transformation within manufacturing, FMCG, or a similar operational environment. Hands-on use of tools such as ChatGPT, Microsoft Copilot, predictive analytics, and automation platforms. Strong understanding of AI/ML frameworks and APIs (e.g. OpenAI API, TensorFlow, PyTorch). Excellent ability to translate business challenges into technical solutions. Solid project … delivering measurable improvements through AI and automation. Desirable: Experience working with ERP systems (SAP, Odoo, NetSuite) and RPA or digital twin technologies. Proficiency in Power BI or Tableau for analytics and reporting. Understanding of AI governance and data ethics. Formal qualification in Computer Science, Data Science, or a related field. What You ll Achieve In your first months, you More ❯