16 of 16 Permanent Customer Analytics Jobs in the UK excluding London

Customer Analytics & Insight Lead page is loaded Customer Analytics & Insight Lead Apply locations Edinburgh London time type Full time posted on Posted 5 Days Ago time left to apply End Date: August 6, 2025 (8 days left to apply) job requisition id 140055 End Date Tuesday 05 August 2025 Salary Range £0 - £0 We support flexible … working - click here for more information on flexible working options Flexible Working Options Hybrid Working, Job Share Job Description Summary Our Customer Analytics & Insight Lead will define how we leverage our existing data landscape and create new data products to make more effective data driven decisions, define our Waterfront data strategy, and drive commercial results. Job Description JOB … TITLE: Customer Analytics & Insight Lead SALARY: £90,440 - £131,540 (dependent on skills & experience) LOCATION: Edinburgh or London HOURS: Full time WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at one of our office sites About this opportunity We're seeking a passionate and motivated More ❯

Senior Analyst - Customer & Commercial Analytics Location: Hybrid (3 days a week in office - London) Salary: £65k-£75k + Benefits (negotiable for the right candidate) Company Overview: A rapidly growing telecommunications company, recognized for its innovative data-driven strategies and multiple award wins at DataIQ. Backed by a prominent PE firm, they are making big investments in their data … and analytics teams to drive future growth. You'll be joining an industry-leading team with a hands-on approach to transforming the telco space through analytics. Role Overview: This is an exciting individual contributor role where you will take ownership of key customer & commercial analytics, focusing on customer retention, churn, CLTV, and segmentation. You'll … stakeholders (MDs, FD, Commercial Directors, Marketing Directors) and provide actionable insights to guide strategic decisions. This is not your typical BAU role - you'll be delivering deep insights, from customer behavior analysis to evaluating new opportunities like eSIMs and companion devices. Key Responsibilities: Customer Analytics: Deep dive into churn, retention, loyalty, and CLTV. Understand the customer More ❯

Senior Data Scientist - Customer & Behavioural Analytics £70,000 - £80,000 + Bonus + Benefits Hybrid Working - 1 day in the office circa every 2 weeks. Role Summary We are seeking a commercially minded Senior Data Scientist to lead the development of advanced analytics and machine learning solutions focused on customer behavior, personalization, and lifecycle management. Your … work will directly impact customer retention, engagement, and lifetime value, helping the business make smarter, data-driven decisions at scale. Key Responsibilities Lead customer-centric analytics projects across retention, segmentation, churn prediction, product usage, and personalization Build and maintain predictive models (e.g. churn, CLV, next-best action, recommendation systems) and translate insights into business value Conduct deep … dive analyses into customer journeys, identifying behavioral trends and opportunities for intervention Partner with Marketing, Product, and Customer Success to optimize campaigns, targeting strategies, and user engagement Own the end-to-end lifecycle of models: from problem framing to deployment and monitoring Present analytical findings and strategies to stakeholders in a compelling and actionable way Mentor junior data More ❯

Marketing Analyst/Junior Customer Analyst Up to £35,000 Hybrid - London A fantastic opportunity to join a boutique digital agency as a Marketing Analyst , working across a range of exciting clients and projects. THE COMPANY This boutique digital agency delivers a full spectrum of data and analytics services, partnering with clients across various sectors to drive smarter … marketing and business decisions. As a Marketing Analyst , you'll join a growing analytics team, helping clients optimise their customer strategies and marketing performance through data-led insight. This is an ideal next step for someone with ~1 year of marketing/customer analytics experience looking to deepen their skills in a fast-paced, supportive environment. … THE ROLE & RESPONSIBILITIES Delivering insight reports and dashboards to visualise customer and marketing data Conducting detailed customer and campaign performance analysis to uncover actionable insights Supporting client teams by identifying opportunities for improved targeting and engagement Managing and maintaining clean, structured datasets across platforms Assisting with the implementation and optimisation of marketing analytics tools (e.g. GA, CRM More ❯

Customer & CRM Analyst | Hybrid – West Berkshire Reports to: Head of Data & Insights An opportunity to join a well-established, direct-to-consumer wine retailer at a pivotal point in their data journey. This role is all about bringing customer insights to life and helping shape smarter CRM decisions across three well-known brands. The Business A leader in … customers – and data sits at the heart of how they do it. The business operates several well-known wine brands under its umbrella, and is now looking to take customer analytics to the next level. This is a role made for wine lovers, and the benefits ensure that you won't miss out on a sample or two … The Situation This new role is the first dedicated Customer/CRM Analyst position – a crucial step in better understanding and engaging their large customer base. You'll join a team that also includes an eCommerce Analyst and a Product/Merchandise Analyst. The role will sit at the heart of the commercial team , working across CRM, Finance More ❯

JOB TITLE: Customer Analytics & Insight Lead SALARY: £90,440 - £131,540 (dependent on skills & experience) LOCATION: Edinburgh or London HOURS: Full time WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at one of our office sites About this opportunity We're seeking a passionate and … motivated insight & analytics, data science or commercial professional who will support the development of meaningful insights using various tools like PowerBI, Excel, Group Data Warehouse, SQL, Python, and PowerPoint. Your knowledge and deep expertise in Group data, will help us deliver insights in a fast-paced and exhilarating Waterfront platform, where you can see how your insights inform customer … Trust Pilot, and building out infrastructure in partnership with the Data Centre of Excellence. Identifying new business and optimisation opportunities by harnessing our data. Support the development of the customer strategy by working in partnership with the Customer Value Management team. Supporting specific time-bound projects, working with other areas of the Waterfront platform to deliver platform-wide More ❯

Position: Manager of CRM Analytics (Hybrid-Chicago, IL) Location: Chicago, IL Job Id: 1907 # of Openings: 1 Marco's Pizza is a dynamic, fast-growing brand in the QSR space, known for serving high-quality, craveable menu offerings and delivering great guest experiences across more than 1,200+ locations. As we continue to grow, we're looking for … a Manager of CRM Analytics to help shape the future of how we engage with our customers. This role is ideal for someone who's both strategic and hands-on-comfortable diving into the data, but also excited to build something from the ground up. We're looking for a thoughtful problem-solver who can turn insights into action … collaborate well across teams, and help us create smarter, more personalized customer experiences. We're looking for someone who: Is friendly and genuinely cares about the happiness of others Takes accountability for their actions and takes pride in their work Has a can-do attitude and asks "what else can I do?" Is a good teammate who provides-and More ❯

high-quality, craveable menu offerings and delivering great guest experiences across more than 1,200+ locations. As we continue to grow, we're looking for a Manager of CRM Analytics to help shape the future of how we engage with our customers. This role is ideal for someone who's both strategic and hands-on-comfortable diving into the … from the ground up. We're looking for a thoughtful problem-solver who can turn insights into action, collaborate well across teams, and help us create smarter, more personalized customer experiences. We're looking for someone who: Is friendly and genuinely cares about the happiness of others Takes accountability for their actions and takes pride in their work Has … a passion for making great guest experiences Sound like you? Check out the responsibilities and requirements below and then fill out an application! Position Summary: The Manager of CRM Analytics will lead customer analytics and lifecycle measurement across our marketing and loyalty programs. This highly visible role will own our approach to customer segmentation, campaign measurement More ❯

Customer Analyst Liverpool (Hybrid) £35,000-£40,000 THE COMPANY A leading fashion retailer is seeking a Customer Analyst to join their team to help drive omni-channel journey optimisation THE ROLE As the Customer Analyst, you will use your SQL/bigQuery experience to work on a range of projects within the customer analytics … good story-telling experience. You’ll be able to work on projects across segmentation, regression, loyalty and predictive analytics. You will get the chance to work on a new customer reward app, and work closely with data science teams and on projects in the space YOUR SKILLS AND EXPERIENCE SQL/bigQuery experience THE BENEFITS More ❯

Data Scientist - Marketing/Customer Analytics Reading – Hybrid (3x per week in office) Up to £60,000 + Benefits About the Role A leading research and insights company is looking for a Data Scientist to join their growing team. With a strong focus on data-driven decision-making, they help brands across entertainment, tech, sports, and consumer goods … proven track record of delivering impactful projects. Strong statistical and machine learning expertise, with the ability to apply and evaluate various algorithms. Proficiency in Python (Pandas), SQL, and data analytics tools. Experience deploying and evaluating ML models in production environments. Ability to interpret complex datasets, drawing meaningful insights to drive business decisions. Strong communication skills, with experience in managing … as Mathematics, Statistics, Economics, Psychology, Sociology, Physics, Engineering, or Computer Science (Master’s or PhD is a plus). Interest or experience in TV viewing data, media, or marketing analytics is beneficial but not essential. If this role looks of interest, please reach out to Joseph Gregory. More ❯

Edinburgh. Stampede builds powerful software that helps hospitality venues connect with their customers, drive revenue, and run smarter businesses. Their platform includes branded guest WiFi, automated marketing tools, and customer analytics and they're at the forefront of hospitality technology. As part of their continued growth, Stampede is seeking an experienced Technical Support Engineer with a strong background … for clients using Stampedes platform Troubleshoot and resolve WiFi, connectivity, and networking issues Support onboarding and rollout of Stampede solutions to new customers Monitor account health and proactively support customer success Collaborate across technical and customer-facing teams to resolve escalations Contribute to support process improvements and documentation Essential Skills and Experience 2+ years experience in technical support More ❯

end-users to resolve issues with their devices and prevent unnecessary repairs or returns. You will research and identify common problems using public resources, engineer reports, user manuals, and customer feedback, ensuring the recommended solutions are prioritised by relevance, success likelihood, and ease of execution. You will also utilise voice of customer analytics to continuously improve the … success and relevance. Test content weekly across pre-production and production environments. Use basic HTML to ensure content is correctly formatted. Edit and improve pre-existing scripts based on customer feedback and insights. Monitor user interactions with troubleshooting tools to identify opportunities for improvement. Work closely with internal teams in the planning and creation of new scripts. Incorporate feedback More ❯

end-users to resolve issues with their devices and prevent unnecessary repairs or returns. You will research and identify common problems using public resources, engineer reports, user manuals, and customer feedback, ensuring the recommended solutions are prioritised by relevance, success likelihood, and ease of execution. You will also utilise voice of customer analytics to continuously improve the … success and relevance. Test content weekly across pre-production and production environments. Use basic HTML to ensure content is correctly formatted. Edit and improve pre-existing scripts based on customer feedback and insights. Monitor user interactions with troubleshooting tools to identify opportunities for improvement. Work closely with internal teams in the planning and creation of new scripts. Incorporate feedback More ❯

end-users to resolve issues with their devices and prevent unnecessary repairs or returns. You will research and identify common problems using public resources, engineer reports, user manuals, and customer feedback, ensuring the recommended solutions are prioritised by relevance, success likelihood, and ease of execution. You will also utilise voice of customer analytics to continuously improve the … success and relevance. Test content weekly across pre-production and production environments. Use basic HTML to ensure content is correctly formatted. Edit and improve pre-existing scripts based on customer feedback and insights. Monitor user interactions with troubleshooting tools to identify opportunities for improvement. Work closely with internal teams in the planning and creation of new scripts. Incorporate feedback More ❯

end-users to resolve issues with their devices and prevent unnecessary repairs or returns. You will research and identify common problems using public resources, engineer reports, user manuals, and customer feedback, ensuring the recommended solutions are prioritised by relevance, success likelihood, and ease of execution. You will also utilise voice of customer analytics to continuously improve the … success and relevance. Test content weekly across pre-production and production environments. Use basic HTML to ensure content is correctly formatted. Edit and improve pre-existing scripts based on customer feedback and insights. Monitor user interactions with troubleshooting tools to identify opportunities for improvement. Work closely with internal teams in the planning and creation of new scripts. Incorporate feedback More ❯

science team at a leading commercial insurer. This is an exciting opportunity to contribute to a successful and forward-thinking organisation that is committed to elevating the role of analytics in driving business performance. You’ll work at the intersection of data science and insurance, developing in-demand domain expertise while delivering innovative solutions that shape underwriting, pricing, claims … and customer strategy. Your new role: Deliver actionable data-driven insights to the business via advanced analytics, machine learning and AI. Work both independently and collaboratively on data science projects across business functions, including underwriting, claims, pricing, and customer analytics. Present clear and well-organised analyses to appropriate audiences, demonstrating in-depth subject knowledge and confidence in … a Linux-based cloud environment (e.g. GCP, Azure, AWS). Experience using git version control. Communication, stakeholder management, and problem-solving skills are critical. Presentation skills for explaining complex analytics solutions to diverse audiences. Qualifications: Necessary Qualifications include: Bachelor’s degree in a quantitative field (e.g., Computer Science, Engineering, Statistics, Mathematics) or equivalent combination of education and relevant work More ❯