1 to 25 of 306 Permanent Customer Engagement Jobs in the UK excluding London

Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Customer Intelligence and Insights Expert At Honda we embrace inclusion in our various policies, so whilst our contracts state that the hours are as required to fulfil the role with a minimum of 35 hours per week, we offer flexibility for … flexibility we offer is that you can request to work from home 2 days per week, again providing there is no business requirement to attend the office. Role: The Customer Intelligence & Insights Expert plays a key role in Honda's transformation to a Futureproof & Profitable Sales Model, centred on the Customer, Built Once for Europe, and Delivered Seamlessly … Across Retail & Digital Environments. This is a newly created function within the Customer Engagement Division, designed to turn data into direction, with insight that sharpens journeys, fuels decisions, and ensures we stay customer-first. The role exists to maximise revenue by identifying what works, where to invest, and how to continually improve. It spans everything from strategic More ❯

and challenging opportunity to join the global Sales organization of Curtiss-Wright Defense Solutions! Location: Remote - Ideal Geo Location - within the UK- Remote, with expectation of 40% travel to customer sites and CW sites. Supports Annual Sales Plan through pre-sales and/or post-sales technical consulting activities (Requires extensive knowledge of company's complex products). Responsible … Team of Field Application Engineers to include: Regular check-ins on workload and role enablement (Process, Tools & Training) Support and mentoring for complex technical sales tasks to assure successful customer integration and implementation of established company products. Support for Pre-Sales Strategic Customer Engagement: Customer Meeting Support promoting Curtiss-Wright capability and aligning Curtiss-Wright solutions … to customer needs Customer Technology Day Support promoting Curtiss-Wright capability and aligning Curtiss-Wright solutions to customer needs Triage and qualify customer enquiries/requests to prioritise and classify new business Consultative Bid Support for Customer Requests Customer Architecture Requirements Discussions & Definitions Capture and analyse customer requirements and consult with internal stake More ❯

Customer Success Manager – SaaS/Technology Solutions We have an exciting opportunity for a Customer Success Manager to join a growing tech company providing innovative software solutions to clients across the UK and internationally. This is a client-facing role where you’ll be responsible for building strong, long-term relationships with a portfolio of accounts, ensuring they … gain maximum value from the products and services they use. You will be the go-to point of contact for all customer success matters – from onboarding to ongoing engagement – with a focus on retention, satisfaction, and expansion opportunities. This role offers a hybrid set-up from the Milton Keynes area with regular UK travel and occasional overseas visits … to customer sites. Location: Hybrid – commutable to Milton Keynes (UK-wide travel occasional international travel) Salary: £35,000 - £40,000 bonus excellent benefits Requirements for Customer Success Manager • Proven experience in Customer Success, Account Management, or Client Services roles • Demonstrable success in achieving KPIs around customer retention and satisfaction • Confident communicator with strong presentation skills for More ❯

Join a dynamic team dedicated to enhancing customer engagement through Microsoft Dynamics 365. Our client is seeking a D365 for Sales Consultant to join their growing Dynamics 365 CE team in a hybrid work environment based in Bedfordshire. This permanent role offers an exciting opportunity to contribute to innovative projects while benefiting from a supportive and collaborative team … culture. Key Responsibilities: - Implement and optimize MS Dynamics 365 Customer Engagement solutions to meet client needs. - Collaborate with cross-functional teams to design effective sales strategies. - Provide training and support to end-users, ensuring successful software adoption. - Analyze data to drive actionable insights and improve customer engagement effectiveness. - Stay updated on industry trends and emerging technologies More ❯

Head of Customer Experience required on a hybrid basis in central Bristol (a day a week in London needed) Your new company Ready to lead the charge in transforming customer experience at one of the UK's most exciting fintech scale-ups? This business are looking for a visionary Head of Customer Experience to take our service … to the next level and make their customer journey a true market differentiator (this role is hybrid between Bristol and London) Your new role As the Head of Customer Experience, you will be instrumental in ensuring this business's customer experience is best-in-class and a key differentiator for their product. You'll drive strategic improvements … in customer service and service delivery across the business, working collaboratively with both internal and external stakeholders. Strategic Leadership & Function Build-Out: Define and execute the overarching customer experience strategy for the company, aligning it with company-wide objectives and market demands. Build out and lead their dedicated customer experience teams: the Knowledge Team, Quality Assurance and More ❯

workplace technology solutions to drive their business forward. We specialise in providing a wide range of services, solutions and software to optimise our clients' Microsoft investments. Job description: The Customer Success Manager will be responsible for high level customer engagement with Core's key clients. This role involves coordinating project and managed service deliverables along with regular … reporting against performance SLA's to the customer, conducting regular service reviews and capturing feedback from the customer. The Customer Success Manager role provides a key interface for client communication back to the business and as such will be highly skilled at negotiating and cultivating good relationships with both internal and external stakeholders. The role will include regular … customer contact as well as engagement with internal service teams managing incidents and change. The Customer Success Manager will be aligned to Core's Managed Services team. The Managed Services team is responsible for delivering ongoing contracted services and support to all clients with ongoing contracts. Adherence to Core's values of respect to our customers and More ❯

The Project Manager will drive end to end delivery of projects to customers, maintaining communication with all stakeholders to ensure efficient and successful project delivery across the full client engagement lifecycle within scope, schedule, budget and quality parameters. Key responsibilities: Duties will include, but are not restricted to the following: • Successful project delivery • Plan and direct the overall project … of work through driving a clear vision and goals. • Be the go-to lead for the project team, customer and management owning the requirements and management process throughout the full project life-cycle, from initiation through to live operation. • Successful commercial delivery of projects, within budget and agreed timescales. • Effective management of issues and risks ensuring that options and … reporting across the Delivery and Cloud Services Group functions to internal and external parties. • Ensure accurate and effective documentation and reporting during delivery and into service. Stakeholder management • Ensuring customer satisfaction and promotion of successful long-term customer relationship evidenced by successful on-boarding and customer retention. • Creating and retaining customer engagement throughout the whole More ❯

Quest Employment are looking for an experienced Customer service person to join our clients telecoms/broadband team based in Luton. The company promotes to delivering excellence services of landline and broadband across the UK since 2011. As theycontinue to grow, they arelooking for passionate individuals to join our dedicated team. If you're enthusiastic about customer service … and enjoy engaging with people, we want to hear from you! Role Overview: Quest are hiring a Part-Time Customer Engagement and Support Representative to join our clients team. Your role will be toconnect with existing and prospective customers who have recently received an order confirmation or lead generation from the company. Youll confirm details, provide friendly support … encourage customer satisfaction, and help drive sales including upselling additional services and promoting long-term customer loyalty. What Youll Do: ? Call customers whove received order confirmation letters to confirm details and gain their agreement to proceed ? Act as a helpful point of contact to support smooth onboarding and answer any immediate queries ? Promote customer retention through friendly More ❯

Lead levels available £45k to £95k DoE plus 15% clearance bonus Must be willing to be full-time on-site in Cheltenham Skills required in machine learning, GenAI, NLP, Customer Engagement/Consultancy Who are we? We are recruiting Junior, Senior and Lead Data Scientists with AI specialism and enhanced DV Clearance for a prestigious client to work … look forward to hearing from you. KEY SKILLS: Data Science/Data Scientist/AI Engineer/AI/Machine Learning/ML/NLP/GenAI/Stakeholder Engagement/Customer Engagement/AWS/Azure/Cloud/Docker/Kubernetes/CI/CD/Deep Learning More ❯

and be client facing to resolve any issues with aplomb.Stampede build powerful software that helps hospitality venues connect with their customers, drive revenue, and run smarter businesses whilst championing customer engagement and experience. They help build guest loyalty with branded Wi-Fi and marketing tools, increase bookings and footfall through smart campaignsand automate customer touchpoints and analytics … the heart of the company. You will collaborate with clients to resolve technical issues or queries and internal teams to ensure seamless onboarding, resolve technical challenges, and optimise overall customer and client experiences. Your expertise will play a key role in managing and improving processes. Customer Support & Product Adoption Provide second-line technical support, assist with onboarding, and … ensure timely issue resolution. Customer Success & Engagement Identify customer needs, track satisfaction trends, and contribute to self-service improvements. Proactive Customer Assistance Build strong relationships, monitor account health, and advocate for customer needs. Process Improvement & Onboarding Enhance support workflows, contribute to automation, and assist with new customer onboarding. What Youll Bring to the Role More ❯

future for everyone, everywhere. To find out more visit , and read about the latest news via our StoryHub . Description and Requirements This role is critical to driving differentiated customer engagement and positioning Lenovo as a digital workplace innovation leader. The Experience and Innovation Lead will be responsible for curating immersive experiences, accelerating conversions through co-creation, and … strengthening internal enablement platforms across Lenovo's Digital Workplace Solutions portfolio Key Responsibilities: Design and execute customer journeys that highlight Lenovo's differentiated capabilities in AI, sustainability, and automation. Organize Innovation Days, Executive Briefings, and Experiential Labs to deepen customer engagement. Spearhead the use of Design Pods, POC Sandboxes, and Digital Sales Rooms to drive rapid prototyping and … collaborative solutioning. Facilitate workshops that shorten decision timelines and align customer needs with DWS offerings. Leverage Gen AI tools (e.g., Letter.AI, TCO/ROI calculators, Lifecycle Management platforms) to create insight-driven, outcome-focused engagements. Partner with Offering and Sales teams to embed intelligent experience enablers across customer touchpoints. Continuously refine the digital journey across personas using data More ❯

of risk. Within our Business Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud and Credit Risk mitigation and … Customer Data Management. You can learn more about LexisNexis Risk at the link below, risk.lexisnexis.com About the Team The Customer Engagement team acts as a centre of excellence for the LexisNexis® RiskNarrative® product, responsible for delivering Strategic Engagement Services to customers throughout their lifecycle. RiskNarrative brings powerful automation under total control, uniting fraud detection, financial crime … prevention, compliance and risk management across the entire customer lifecycle for our customers. About the Role You will support the ongoing management and optimisation of existing customers of RiskNarrative. You will be responsible for the coordination and delivery of technical and operational activity. This involves working cross functionally with Sales, Product Management, Software Engineering, Professional Services and Support. Responsibilities More ❯

Head of Customer Success (Platform) London with potential travel Your role is transformative in shaping exceptional customer experiences. This strategic leadership position is at the heart of our mission, ensuring that every customer not only achieves success but thrives using QA's products and services.You will be passionate about creating value and leading high-impact teams, with … the real desire to make a positive difference! Key Responsibilities: Ensure customer success strategies are adaptable across evolving product lines and service models Structure and lead a team of Customer Success Managers & Sales Engineers to support pre & post customer sale, onboarding, customer engagement & product adoption, service governance, health & satisfaction, continuous improvement and customer retention. … Drive renewals, upsells, and cross-sells by identifying opportunities for expansion. Reduce churn by proactively addressing customer concerns and ensuring ongoing value delivery. Work closely with Product to understand and influence strategy & product development initiatives, representing the customer voice. Experience: You have approx 5 years experience in a Customer Success environment that is fast-paced and change More ❯

hybrid working. The role Reporting directly to the Sales Director and liaising closely with your colleagues in the UK and globally, you’ll be focused on expanding our EMEA customer base by identifying and winning new business customers.? Duties: Driving new business opportunities within the EMEA region and securing contracts with new customers against your targets Driving the entire … sales cycle from initial customer engagement to close Managing pipeline coverage to generate own leads in addition to those provided through daily prospecting via email, LinkedIn and phone Consulting with prospects about business challenges and requirements around cybersecurity Maintaining a high level of relevant domain knowledge and having meaningful conversations with prospects Drafting and delivering winning proposals, working … with our technical team where required to address customer requirements Reporting on sales activity and ensuring the CRM (Salesforce) is maintained daily with new business activity, keeping detailed notes on prospect and customer interactions Providing feedback and ideas on ways to decrease the sales cycle, enhance sales, and improve company brand and reputation Conducting all sales activities with More ❯

Title: Management Accountant Location: Hybrid (Hemel Hempstead) Salary: From £42,000 per annum, depending on skills and experience Job Type: Full Time, Permanent Eckoh is a market leader of Customer Engagement Security Solutions, supporting an international client base from our offices in the U.S. and the U.K. Eckoh is owned by Bridgepoint one of the world's leading … which includes many of the Fortune 250, come from a broad range of vertical markets including healthcare, retail, hospitality, financial services, and utilities. What do we do? Eckoh's Customer Engagement Security Solutions help our clients to take payments and transact securely with their customers through all engagement channels. The solutions, which are delivered globally through our … cloud platforms and protected by multiple patents, remove customer's sensitive personal and payment data from client's contact centres and IT environments. They provide merchants a simple and effective way to reduce the risk of fraud and data breaches, become compliant with security regulations, as well as enhancing their brand and increasing customer satisfaction. The Role: In More ❯

Title: Management Accountant Location: Hybrid (Hemel Hempstead) Salary: From £42,000 per annum, depending on skills and experience Job Type: Full Time, Permanent Eckoh is a market leader of Customer Engagement Security Solutions, supporting an international client base from our offices in the U.S. and the U.K. Eckoh is owned by Bridgepoint one of the world's leading … which includes many of the Fortune 250, come from a broad range of vertical markets including healthcare, retail, hospitality, financial services, and utilities. What do we do? Eckoh's Customer Engagement Security Solutions help our clients to take payments and transact securely with their customers through all engagement channels. The solutions, which are delivered globally through our … cloud platforms and protected by multiple patents, remove customer's sensitive personal and payment data from client's contact centres and IT environments. They provide merchants a simple and effective way to reduce the risk of fraud and data breaches, become compliant with security regulations, as well as enhancing their brand and increasing customer satisfaction. The Role: In More ❯

Job Title: Platform Engineer Location: Hybrid/Remote Salary: £80,000 per annum Job Type: Full Time, Permanent Eckoh is a market leader of Customer Engagement Security Solutions, supporting an international client base from our offices in the U.S. and the U.K. Eckoh is owned by Bridgepoint one of the world's leading private asset growth investors, with … which includes many of the Fortune 250, come from a broad range of vertical markets including healthcare, retail, hospitality, financial services, and utilities. What do we do? Eckoh's Customer Engagement Security Solutions help our clients to take payments and transact securely with their customers through all engagement channels. The solutions, which are delivered globally through our … cloud platforms and protected by multiple patents, remove customer's sensitive personal and payment data from client's contact centres and IT environments. They provide merchants a simple and effective way to reduce the risk of fraud and data breaches, become compliant with security regulations, as well as enhancing their brand and increasing customer satisfaction. The Role: This More ❯

Job Title: Platform Engineer Location: Hybrid/Remote Salary: £80,000 per annum Job Type: Full Time, Permanent Eckoh is a market leader of Customer Engagement Security Solutions, supporting an international client base from our offices in the U.S. and the U.K. Eckoh is owned by Bridgepoint one of the world's leading private asset growth investors, with … which includes many of the Fortune 250, come from a broad range of vertical markets including healthcare, retail, hospitality, financial services, and utilities. What do we do? Eckoh's Customer Engagement Security Solutions help our clients to take payments and transact securely with their customers through all engagement channels. The solutions, which are delivered globally through our … cloud platforms and protected by multiple patents, remove customer's sensitive personal and payment data from client's contact centres and IT environments. They provide merchants a simple and effective way to reduce the risk of fraud and data breaches, become compliant with security regulations, as well as enhancing their brand and increasing customer satisfaction. The Role: This More ❯

Job Title: Principal Software Engineer (Cloud Applications) Location: Hybrid/Remote (Hemel Hempstead) Salary: £100,000 per annum Job Type: Full Time, Permanent Eckoh is a market leader of Customer Engagement Security Solutions, supporting an international client base from our offices in the U.S. and the U.K. Eckoh is owned by Bridgepoint one of the world's leading … standard for secure interactions between consumers and the world's leading brands. Our innovative products build trust and deliver value through exceptional experiences. What do we do? Eckoh's Customer Engagement Security Solutions help our clients to take payments and transact securely with their customers through all engagement channels. The solutions, which are delivered globally through our … cloud platforms and protected by multiple patents, remove customer's sensitive personal and payment data from client's contact centres and IT environments. They provide merchants a simple and effective way to reduce the risk of fraud and data breaches, become compliant with security regulations, as well as enhancing their brand and increasing customer satisfaction. The Role: We More ❯

Job Title: Principal Software Engineer (Cloud Applications) Location: Hybrid/Remote (Hemel Hempstead) Salary: £100,000 per annum Job Type: Full Time, Permanent Eckoh is a market leader of Customer Engagement Security Solutions, supporting an international client base from our offices in the U.S. and the U.K. Eckoh is owned by Bridgepoint one of the world's leading … standard for secure interactions between consumers and the world's leading brands. Our innovative products build trust and deliver value through exceptional experiences. What do we do? Eckoh's Customer Engagement Security Solutions help our clients to take payments and transact securely with their customers through all engagement channels. The solutions, which are delivered globally through our … cloud platforms and protected by multiple patents, remove customer's sensitive personal and payment data from client's contact centres and IT environments. They provide merchants a simple and effective way to reduce the risk of fraud and data breaches, become compliant with security regulations, as well as enhancing their brand and increasing customer satisfaction. The Role: We More ❯

Job Title: Lead Software Engineer (Front End) Location: Hybrid Salary: £70,000 per annum Job Type: Full Time, Permanent Eckoh is a market leader of Customer Engagement Security Solutions, supporting an international client base from our offices in the U.S. and the U.K. Eckoh is owned by Bridgepoint one of the world's leading private asset growth investors … which includes many of the Fortune 250, come from a broad range of vertical markets including healthcare, retail, hospitality, financial services, and utilities. What do we do? Eckoh's Customer Engagement Security Solutions help our clients to take payments and transact securely with their customers through all engagement channels. The solutions, which are delivered globally through our … cloud platforms and protected by multiple patents, remove customer's sensitive personal and payment data from client's contact centres and IT environments. They provide merchants a simple and effective way to reduce the risk of fraud and data breaches, become compliant with security regulations, as well as enhancing their brand and increasing customer satisfaction. The Role: We More ❯

Job Title: Lead Software Engineer (Front End) Location: Hybrid Salary: £70,000 per annum Job Type: Full Time, Permanent Eckoh is a market leader of Customer Engagement Security Solutions, supporting an international client base from our offices in the U.S. and the U.K. Eckoh is owned by Bridgepoint one of the world's leading private asset growth investors … which includes many of the Fortune 250, come from a broad range of vertical markets including healthcare, retail, hospitality, financial services, and utilities. What do we do? Eckoh's Customer Engagement Security Solutions help our clients to take payments and transact securely with their customers through all engagement channels. The solutions, which are delivered globally through our … cloud platforms and protected by multiple patents, remove customer's sensitive personal and payment data from client's contact centres and IT environments. They provide merchants a simple and effective way to reduce the risk of fraud and data breaches, become compliant with security regulations, as well as enhancing their brand and increasing customer satisfaction. The Role: We More ❯

revenue targets for all SaaS training products. Participate in, and lead, weekly SaaS program meetings to ensure deliverables are met to ensure sustained growth. Lead targeted initiatives that enhance customer acquisition and retention, leveraging market segmentation and competitive analysis to refine go-to-market strategies. Sales & Tender Management: Oversee the SaaS sales cycle, from lead generation to deal closure … ensuring consistent achievement (and surpassing) of sales targets. Lead high-value deal negotiations and close complex sales cycles, ensuring long-term, profitable customer relationships. Successfully deliver key performance indicators (KPIs) such as lead conversion, pipeline velocity, revenue per customer, and market penetration. Lead the preparation, submission, and management of competitive bids and tenders for government and regulator contracts … reports on industry performance to support targeted sales and business development opportunities. Develop and implement training analytics frameworks and dashboards that measure key performance indicators (KPIs) for product adoption, customer engagement, student performance, contract expiry, and revenue forecasting/pipeline/performance. Use data-driven insights to inform product enhancements, sales strategies, and marketing campaigns. Use market segmentation More ❯

a variety of exciting projects in a collaborative and supportive team environment? Join our clients award-winning marketing services company based in Leicestershire, where your work will power innovative customer engagement solutions for top brands. We're looking for a full-stack web developer who is eager to take ownership of their code, contribute to meaningful projects, and … A genuine interest in building user-focused solutions using the latest web technologies Why Join? Be part of an innovative company with a proven track record in marketing and customer engagement Work on diverse and challenging projects that make a real impact Enjoy a mix of in-office collaboration and remote flexibility Friendly, supportive team culture with opportunities More ❯

55K- £60K DOE HYBRID SALARY BONUS SCHEME EXETER Our client, who works with some of the UK's most recognisable brands, providing market-leading technology and exceptional customer engagement strategies, has an award-winning workspace and a culture that celebrates individuality. They are committed to excellence, innovation, and customer-first thinking. Their inclusive culture and modern hybrid … of a high-value portfolio of strategic client relationships, ensuring long-term success, satisfaction, and measurable business outcomes. Acting as a trusted advisor, you'll drive retention, growth, and engagement, while leading and mentoring a talented account management team. This commercially focused role combines leadership, client strategy, and operational excellence. This role offers Hybrid working with a minimum of … Director include: Manage and grow a portfolio of high-value client accounts, ensuring strong relationships and measurable results Identify opportunities for upsell, cross-sell, and revenue growth while ensuring customer engagement and retention Lead, mentor, and develop the account management team to deliver consistent service excellence Collaborate with internal teams to shape client strategy, product adoption, and service More ❯