london, south east england, United Kingdom Hybrid / WFH Options
idpp
months About the Role We are seeking an experienced Analytics Specialist to join our client's growing team and support the execution of their customerengagement strategy through impactful data analytics. This is a hands-on role where you'll collaborate closely with customerengagement teams … to uncover actionable insights, enhance campaign effectiveness, and help shape strategic decisions. Key Responsibilities Support customerengagement strategy execution through targeted data analytics. Partner with customerengagement teams to inform and refine campaigns. Perform customer segmentation and targeting based on performance insights. Measure and optimise … campaign performance using advanced analytics tools. Develop performance reports and dashboards to track engagement outcomes. Contribute to the creation of business cases using data-driven insights. Manage multiple workstreams with attention to detail and deadlines. Collaborate with cross-functional stakeholders to drive coordination and results. What We’re Looking More ❯
skilled D365 CE Architect . This is a fantastic opportunity to join a forward-thinking company, leading the design and architecture of cutting-edge customerengagement solutions. As a recruitment partner, we are looking for a visionary architect with deep technical knowledge and experience to shape and drive … the architecture of D365 Customer Engagement. Key Responsibilities Lead the architectural design and strategy for D365 CE, solutions, ensuring alignment with business goals and scalability. Collaborate with business stakeholders to translate requirements into robust, high-performance architectural solutions. Oversee the implementation of D365 CE architecture, ensuring integration with omnichannel … capabilities, case management, and customer service automation. Provide technical leadership to development teams, ensuring best practices in customization, system integration, and solution deployment. Conduct architectural reviews and provide guidance on optimizing existing D365 CE systems to meet evolving business needs. Mentor and support internal teams on architectural methodologies, best More ❯
shape an exciting new marketing role within an established software business? Reckon you can come up with and deliver effective communication strategies to improve customer loyalty? Obsessed with effective storytelling? A dab hand at working with loads of different stakeholders? We'd love to hear from you! The Team … e.g. with our much-loved quarterly kick off (a day of team-building activities with a sprinkling of silliness). Main Purpose: Moorepay's Customer Marketing Manager is responsible for delivering communication strategies that will increase customer retention, drive cross-sell/up-sell (XSUS) opportunities and turn … customers into advocates. You'll work closely with the Customer Success, Sales, and Product teams to create compelling marketing programs that improve the customer experience and drive customer lifetime value. Success is measured against retention rates and XSUS sales revenue. Key Accountabilities: Customerengagement Works More ❯
Bolton, Greater Manchester, United Kingdom Hybrid / WFH Options
Leasepath
and Lease/Loan Brokers in the Asset Finance industries, including Banking, Independent Finance, Automobile Captive and Equipment Captive with leading technology solutions for CustomerEngagement, Originations and Process Automation on the Microsoft Cloud (Microsoft Dynamics 365 & Microsoft Power Platform). The company’s embrace of the Microsoft … real people, and we support all our teammates even as a fast growing organization. Position Overview : We are seeking a passionate and results-oriented Customer Success Consultant to join our dynamic team. In this role, you will be responsible for driving customer satisfaction, retention, and expansion. You will … work closely with our customers to ensure they achieve their business objectives through the effective use of Leasepath. Responsibilities : Customer Onboarding & Relationship Management: • Lead and manage the customer onboarding process, ensuring a smooth and efficient transition for new clients, setting them up for initial success. • Build and maintain More ❯
Bury, Greater Manchester, United Kingdom Hybrid / WFH Options
Leasepath
and Lease/Loan Brokers in the Asset Finance industries, including Banking, Independent Finance, Automobile Captive and Equipment Captive with leading technology solutions for CustomerEngagement, Originations and Process Automation on the Microsoft Cloud (Microsoft Dynamics 365 & Microsoft Power Platform). The company’s embrace of the Microsoft … real people, and we support all our teammates even as a fast growing organization. Position Overview : We are seeking a passionate and results-oriented Customer Success Consultant to join our dynamic team. In this role, you will be responsible for driving customer satisfaction, retention, and expansion. You will … work closely with our customers to ensure they achieve their business objectives through the effective use of Leasepath. Responsibilities : Customer Onboarding & Relationship Management: • Lead and manage the customer onboarding process, ensuring a smooth and efficient transition for new clients, setting them up for initial success. • Build and maintain More ❯
Altrincham, Greater Manchester, United Kingdom Hybrid / WFH Options
Leasepath
and Lease/Loan Brokers in the Asset Finance industries, including Banking, Independent Finance, Automobile Captive and Equipment Captive with leading technology solutions for CustomerEngagement, Originations and Process Automation on the Microsoft Cloud (Microsoft Dynamics 365 & Microsoft Power Platform). The company’s embrace of the Microsoft … real people, and we support all our teammates even as a fast growing organization. Position Overview : We are seeking a passionate and results-oriented Customer Success Consultant to join our dynamic team. In this role, you will be responsible for driving customer satisfaction, retention, and expansion. You will … work closely with our customers to ensure they achieve their business objectives through the effective use of Leasepath. Responsibilities : Customer Onboarding & Relationship Management: • Lead and manage the customer onboarding process, ensuring a smooth and efficient transition for new clients, setting them up for initial success. • Build and maintain More ❯
Leeds, West Yorkshire, United Kingdom Hybrid / WFH Options
Leasepath
and Lease/Loan Brokers in the Asset Finance industries, including Banking, Independent Finance, Automobile Captive and Equipment Captive with leading technology solutions for CustomerEngagement, Originations and Process Automation on the Microsoft Cloud (Microsoft Dynamics 365 & Microsoft Power Platform). The company’s embrace of the Microsoft … real people, and we support all our teammates even as a fast growing organization. Position Overview : We are seeking a passionate and results-oriented Customer Success Consultant to join our dynamic team. In this role, you will be responsible for driving customer satisfaction, retention, and expansion. You will … work closely with our customers to ensure they achieve their business objectives through the effective use of Leasepath. Responsibilities : Customer Onboarding & Relationship Management: • Lead and manage the customer onboarding process, ensuring a smooth and efficient transition for new clients, setting them up for initial success. • Build and maintain More ❯
Leigh, Greater Manchester, United Kingdom Hybrid / WFH Options
Leasepath
and Lease/Loan Brokers in the Asset Finance industries, including Banking, Independent Finance, Automobile Captive and Equipment Captive with leading technology solutions for CustomerEngagement, Originations and Process Automation on the Microsoft Cloud (Microsoft Dynamics 365 & Microsoft Power Platform). The company’s embrace of the Microsoft … real people, and we support all our teammates even as a fast growing organization. Position Overview : We are seeking a passionate and results-oriented Customer Success Consultant to join our dynamic team. In this role, you will be responsible for driving customer satisfaction, retention, and expansion. You will … work closely with our customers to ensure they achieve their business objectives through the effective use of Leasepath. Responsibilities : Customer Onboarding & Relationship Management: • Lead and manage the customer onboarding process, ensuring a smooth and efficient transition for new clients, setting them up for initial success. • Build and maintain More ❯
london, south east england, United Kingdom Hybrid / WFH Options
Leasepath
and Lease/Loan Brokers in the Asset Finance industries, including Banking, Independent Finance, Automobile Captive and Equipment Captive with leading technology solutions for CustomerEngagement, Originations and Process Automation on the Microsoft Cloud (Microsoft Dynamics 365 & Microsoft Power Platform). The company’s embrace of the Microsoft … real people, and we support all our teammates even as a fast growing organization. Position Overview: We are seeking a passionate and results-oriented Customer Success Consultant to join our dynamic team. In this role, you will be responsible for driving customer satisfaction, retention, and expansion. You will … work closely with our customers to ensure they achieve their business objectives through the effective use of Leasepath. Responsibilities: Customer Onboarding & Relationship Management: • Lead and manage the customer onboarding process, ensuring a smooth and efficient transition for new clients, setting them up for initial success. • Build and maintain More ❯
london (city of london), south east england, United Kingdom Hybrid / WFH Options
Leasepath
and Lease/Loan Brokers in the Asset Finance industries, including Banking, Independent Finance, Automobile Captive and Equipment Captive with leading technology solutions for CustomerEngagement, Originations and Process Automation on the Microsoft Cloud (Microsoft Dynamics 365 & Microsoft Power Platform). The company’s embrace of the Microsoft … real people, and we support all our teammates even as a fast growing organization. Position Overview: We are seeking a passionate and results-oriented Customer Success Consultant to join our dynamic team. In this role, you will be responsible for driving customer satisfaction, retention, and expansion. You will … work closely with our customers to ensure they achieve their business objectives through the effective use of Leasepath. Responsibilities: Customer Onboarding & Relationship Management: • Lead and manage the customer onboarding process, ensuring a smooth and efficient transition for new clients, setting them up for initial success. • Build and maintain More ❯
Ashton-Under-Lyne, Greater Manchester, United Kingdom Hybrid / WFH Options
Leasepath
and Lease/Loan Brokers in the Asset Finance industries, including Banking, Independent Finance, Automobile Captive and Equipment Captive with leading technology solutions for CustomerEngagement, Originations and Process Automation on the Microsoft Cloud (Microsoft Dynamics 365 & Microsoft Power Platform). The company’s embrace of the Microsoft … real people, and we support all our teammates even as a fast growing organization. Position Overview : We are seeking a passionate and results-oriented Customer Success Consultant to join our dynamic team. In this role, you will be responsible for driving customer satisfaction, retention, and expansion. You will … work closely with our customers to ensure they achieve their business objectives through the effective use of Leasepath. Responsibilities : Customer Onboarding & Relationship Management: • Lead and manage the customer onboarding process, ensuring a smooth and efficient transition for new clients, setting them up for initial success. • Build and maintain More ❯
london (west end), south east england, United Kingdom Hybrid / WFH Options
Leasepath
and Lease/Loan Brokers in the Asset Finance industries, including Banking, Independent Finance, Automobile Captive and Equipment Captive with leading technology solutions for CustomerEngagement, Originations and Process Automation on the Microsoft Cloud (Microsoft Dynamics 365 & Microsoft Power Platform). The company’s embrace of the Microsoft … real people, and we support all our teammates even as a fast growing organization. Position Overview: We are seeking a passionate and results-oriented Customer Success Consultant to join our dynamic team. In this role, you will be responsible for driving customer satisfaction, retention, and expansion. You will … work closely with our customers to ensure they achieve their business objectives through the effective use of Leasepath. Responsibilities: Customer Onboarding & Relationship Management: • Lead and manage the customer onboarding process, ensuring a smooth and efficient transition for new clients, setting them up for initial success. • Build and maintain More ❯
Birmingham, England, United Kingdom Hybrid / WFH Options
Better Placed Ltd - A Sunday Times Top 10 Employer!
Social Media & Customer Executive Staffordshire, 2 days in the office 3 WFH Home Interiors brand Highlights: Over 25 years trading experience £1 Billion Turnover Record breaking year for the past 5 years Global, UK, Europe and USA. My client are a leading global Home Interiors and renowned luxury consumer … some fantastic talent across Marketing/Brand, Digital, CRM, Insights & Analytics. They are a brand lead by Marketing but supported by Data – keeping the customer and customer experience as the focus. Committed to innovation, customer satisfaction, and a dynamic work culture, they are looking for a talented … and growing the company’s Social Media and Community forums. This role ensures that the forums are engaging, supportive, and valuable spaces for discussion, customer support, and brand advocacy. The role will facilitate conversations, address customer queries, engage with the community, and collaborate with internal teams to drive More ❯
locations to serve more than 65,000 companies – from startups to public companies – that rely on Freshworks software-as-a-service to enhance their customer experience (CRM, CX) and employee experience (ITSM). Our cloud-based software suite includes Freshdesk (omni-channel customer support), Freshsales (sales automation), Freshmarketer … Forbes, Fortune, Bloomberg, and has been named a BuiltIn Best Place to Work in San Francisco and Denver for the last three years. Our customer ratings have earned Freshworks products TrustRadius Top Rated Software ratings and G2 Best of Awards for Best Feature Set, Best Value for the Price … and Best Relationship. Job Description Freshworks is seeking a Voice of Customer (VoC) leader to lead our efforts in capturing, analyzing, and leveraging customer feedback to drive product improvements and enhance customer experience across our suite of products. Reporting to the VP of CustomerEngagementMore ❯
london, south east england, United Kingdom Hybrid / WFH Options
Leadership Matters
Sales Administration and CustomerEngagement Maternity cover We are looking for the next person to join the Leadership Matters team supporting across the areas of sales administration, customerengagement, marketing and content creation. An initial 9 month contract is on offer however there is the possibility … track record in sales administration, and digital proficiency to join our team. This role is pivotal in providing comprehensive support to the sales and customer support teams while also contributing to marketing endeavours. The ideal candidate should possess a keen attention to detail, self-motivation, and a diligent approach … member experiences within the Education, EdTech, and online training fields, we encourage you to apply and play a crucial role in supporting our sales, customer support, and marketing efforts. Key Responsibilities Legacy Subscription Support: Handle emails and calls related to legacy Leadership Matters subscriptions, providing top-tier customerMore ❯
The customer experience is at the core of everything we do across Admiral. Our UK Customer Data Science team is on a journey to transform the way we view and interact with our customers across our diverse suite of UK based products. In this role, you will collaborate … and AI techniques to deliver data driven insights to our stakeholders across the business and provide tailored actions to our customers. With millions of customer interactions daily, captured by both structured and unstructured data, there are a multitude of use cases and endpoints at our disposal. Through harnessing the … cutting-edge models that drive our business forward. We are looking for a Senior Data Scientist to become a key part of our UK Customer Data Science team. What is UK Customer Data? The UK Customer Data area focuses on providing actionable insights to enhance customerMore ❯
The customer experience is at the core of everything we do across Admiral. Our UK Customer Data Science team is on a journey to transform the way we view and interact with our customers across our diverse suite of UK based products. In this role, you will collaborate … and AI techniques to deliver data driven insights to our stakeholders across the business and provide tailored actions to our customers. With millions of customer interactions daily, captured by both structured and unstructured data, there are a multitude of use cases and endpoints at our disposal. Through harnessing the … and monitoring cutting-edge models that drive our business forward. We are looking for a Data Scientistto become a key part of our UK Customer Data Science team. What is UK Customer Data? The UK Customer Data area focuses on providing actionable insights to enhance customerMore ❯
Provider to recruit an Email Automation Specialist. Using Braze, you'll be responsible for designing, implementing, and managing automated email workflows within the Braze customerengagement platform. You'll leverage Braze's features to create personalised, data-driven email journeys that improve engagement and customer experience. … what you'll be doing: Developing email automation strategies: Planning and executing email automation campaigns to achieve specific business goals (e.g., increasing conversions, driving engagement, improving customer retention). Building and managing email workflows: Creating and maintaining automated email sequences, using Braze's features like real-time triggers … dynamic personalisation, and intelligent automation. Segmenting and personalising emails: Using customer data within Braze to segment audiences and personalise email content for maximum impact. Optimising email campaigns: Analysing email performance data within Braze and making adjustments to improve results. Integrate with other systems: Connecting Braze with other marketing automation More ❯
Provider to recruit an Email Automation Specialist. Using Braze, you’ll be responsible for designing, implementing, and managing automated email workflows within the Braze customerengagement platform. You’ll leverage Braze's features to create personalised, data-driven email journeys that improve engagement and customer experience. … what you’ll be doing: Developing email automation strategies: Planning and executing email automation campaigns to achieve specific business goals (e.g., increasing conversions, driving engagement, improving customer retention). Building and managing email workflows: Creating and maintaining automated email sequences, using Braze's features like real-time triggers … dynamic personalisation, and intelligent automation. Segmenting and personalising emails: Using customer data within Braze to segment audiences and personalise email content for maximum impact. Optimising email campaigns: Analysing email performance data within Braze and making adjustments to improve results. Integrate with other systems: Connecting Braze with other marketing automation More ❯
Permanent employee, Full-time Reading, Hybrid Customer Success Manager 35,000 - 40,000 £ per year Your mission Company Overview: AppFox is an innovative software development team specializing in creating cutting-edge apps for ecosystems like Atlassian, Monday, and Miro. It is part of Automation Consultants (AC) but markets its … products under the AppFox name. Our solutions are used by high-profile organizations such as Twilio, Deloitte, Microsoft, Oracle, and Ocado, among a customer base of over 3,000 organizations worldwide. Our focus is on enhancing document and data management to streamline workflows and boost productivity. AC, our parent … providing full-spectrum solutions across the software development lifecycle, including consultancy, migrations, training, and managed services. Position Overview We are seeking an enthusiastic and customer-driven individual to join us at AppFox as a Customer Success Manager. You will be instrumental in helping our customers achieve value faster More ❯
Developer Belfast, Northern Ireland Posted on 14/03/2025 We are seeking ambitious, self-motivated graduates to join our expanding Business Applications (CustomerEngagement) team with a passion to deliver projects on time and on budget within an Agile development team using the latest technologies. Limited … to deliver results. KEY RESPONSIBILITIES Contribute to technical analysis, solution design, user experience design, development, testing, implementation and deployment of Dynamics 365 Business Applications (CustomerEngagement); Apply change control processes; Provide training and guidance to end-users; Report to manager on project progress; Create and maintain relevant documentation … Hons) degree in a business or computing related degree OR a clear and proven track record of success with Microsoft Dynamics 365 Business Applications (CustomerEngagement). REQUIREMENTS - DESIRED Microsoft Certified Professional (preferably with awards in the last 2 years); Experience of Agile methodologies; Experience in Microsoft Azure More ❯
Please Note Office Job Title Will Be: CustomerEngagement Executive Location: Shoreham-by-sea (BN43 6PA) Salary - £25,000 + Commission OTE £35k-£45k Ready to shape the future of business technology while earning industry-leading commissions? Key Benefits: Uncapped Commission: Industry-leading structure with high % share of … businesses nationwide. With over 1,000 employees and a $1bn valuation, we are a dynamic force in the industry. Job Purpose: As a CustomerEngagement Executive, you'll drive our growth by ensuring customers are kept up to date with Focus Group's product portfolio and upselling/… to each client. Principal Responsibilities/Duties: Maintain and adapt product knowledge. Outbound telesales and account management. Cross sell different products to the existing customer base. Understand the sales process from start to finish. Create opportunities through lead generation for surrounding teams covering all product offerings. Look for referrals More ❯
Luton, Bedfordshire, United Kingdom Hybrid / WFH Options
easyJet Airline Company PLC
Job Description - Audience & Product Data Analyst (15635) We have a brilliant opportunity for an Audience & Product Data Analyst to join our Customer Data team on a permanent contract, based in Luton. (Hybrid Working) This exciting role will be responsible for creating the audiences, segmentations and customer attributes required … for marketing, reporting, customerengagement across operations and service, web and app personalisation and media planning. The Customer Data team is responsible for enabling the business with the customer data and insight it needs, when it needs it. The team has access to lots of customer … customers. What you'll be doing Creating data solutions (such as views, segmentations, profiles) in Databricks to enable targeted marketing, operational communications, and detailed customer reporting and analytics. Creating real-time customer data products and audiences in mParticle to enable triggered and ad-hoc marketing, targeted customerMore ❯
Cheltenham, Gloucestershire, United Kingdom Hybrid / WFH Options
Ripjar
The role We are seeking a dynamic, results-driven and customer-centric Customer Success Manager to join our newly formed Customer Success team, reporting to the SVP, Global Head of Customer Success. The ideal candidate is passionate about customer service, satisfaction, and success, with excellent … communication skills. This is an exciting opportunity to play a pivotal role in the development and support of the Customer Success functional rollout. What you'll be doing As a Customer Success Manager, you will ensure that our customers are set up for long-term success and have … a positive experience with our products and services. You will drive customer adoption and loyalty by educating our customers on how to get the most out of Ripjar while building strong relationships throughout the lifecycle of the account. You can also expect to: Build and maintain strong relationships with More ❯
Customer Support Executive Orla Rose is partnering with an ambitious start-up set to disrupt the proprietary trading landscape. We're driven by a passion for innovation, a commitment to transparency, and a bold vision to empower capital market traders around the globe. Using cutting-edge, AI-driven technology … are looking for: We’re searching for talented individuals to be part of a dynamic trading team and help us create a top-level customer experience for our traders worldwide. Our Customer Support team operate at the heart of our business. The service this team provides makes the … difference to our customers. The Customer Support Executive is responsible for providing exceptional support to retail traders, addressing their enquiries and issues through our ticketing system. You will play a crucial role in ensuring a positive customer experience and resolving problems efficiently whilst supporting our in-house and More ❯