1 to 25 of 485 Permanent Customer Engagement Jobs in the UK excluding London

Customer Engagement Specialist Antrim | Hybrid Working Available Salary up to £28,000 per annum Hours: Monday – Friday, 9:00am – 5:30pm We are delighted to be working with a well-established and forward-thinking company based in Antrim , who are seeking a Customer Engagement Specialist … growing team. In this role, you will be the primary point of contact for customers. You’ll play a key role in building strong customer relationships that drive satisfaction, loyalty, and long-term retention, while working closely with Sales, Marketing, and Support teams to deliver a seamless customer ...

Reed.ai is looking for a Customer Engagement Executive to join their team in Holborn, London. Reed.ai is a brand-new, AI-powered recruitment platform that's already live and changing how employers and candidates connect. Built to deliver smarter matches and better hiring outcomes, Reed.ai combines cutting-edge … technology with a strong focus on human experience. Overview We're looking for a proactive, people-focused Customer Engagement Executive to support the CX function of Reed.ai. Your core focus will be increasing candidate uptake and engagement, ensuring employers are matched with high-quality, motivated candidates. This ...

Company description: ClearCourse Job description: Junior Customer Success Manager Remote role | UK and Ireland | Field-based travel Garage Data Systems is a leading provider of garage management software, supporting independent workshops, repair centres, and automotive networks across the UK and Ireland. Part of the ClearCourse group, GDS is continuing … grow as we expand our customer base and accelerate adoption of our cloud platform and integrated payments solution, Garage Pay. We are now looking for a Junior Customer Success Manager to support existing customers, helping them get value from GDS products while developing their skills and experience within ...

Customer Engagemement Manager Location: UK (Hybrid/Flexible) Salary: Up to £90,000 base + bonus Industry: SaaS | Business Applications We’re looking for an experienced Engagement Manager to lead customer relationships and delivery across a portfolio of mid-market clients. This is a highly visible, customer … with internal delivery, product, and commercial teams to ensure customers achieve measurable business outcomes from a modern SaaS platform. What You’ll Be Doing Customer Engagement & Delivery Lead customer engagements from kickoff to go-live and beyond. Own delivery plans, timelines, risks, and stakeholder communication. Coordinate cross ...

Development and Account Management teams. Job Purpose To provide comprehensive administrative and operational support to the Sales team, ensuring smooth sales operations through efficient customer communication, accurate quote generation, diligent CRM maintenance, and effective marketing support. The role is crucial in enabling the Business Development and Sales team … focus on revenue-generating activities whilst maintaining exceptional customer service standards and operational excellence. Responsibilities · To provide first-line customer communication support, responding to customer enquiries via phone, email, and online channels in a professional and timely manner · To prepare, generate, and distribute customer quotations ...

Customer Success Manager Role Overview The Customer Success Manager will be responsible for the management and execution of customer engagement strategies within our client's organisations. The role focuses on enhancing customer satisfaction and retention, and the individual will report to the Head of Customer Success. Key Responsibilities Manage the daily operations of the customer success team. Ensure timely completion of customer onboarding processes, meeting set quality standards. Work closely with cross-functional teams to implement customer feedback strategies and improve service delivery. Track and report on customer satisfaction metrics ...

plus 15% clearance bonus Must be willing to be full-time on-site in Cheltenham Skills required in machine learning, GenAI, NLP, Customer Engagement/Consultancy Who are we? We are recruiting Junior, Senior and Lead Data Scientists with AI specialism and enhanced DV Clearance for a prestigious … you. KEY SKILLS: Data Science/Data Scientist/AI Engineer/AI/Machine Learning/ML/NLP/GenAI/Stakeholder Engagement/Customer Engagement/AWS/Azure/Cloud/Docker/Kubernetes/CI/CD/Deep Learning ...

Technical Support/Applications Engineer who brings strong customer engagement skills and who enjoys working with end users to support and promote technical products will join a thriving High-Tech Company. Training provided. Travel will be required for approximately 25% of the time including Internationally. Applications are welcome … cameras. You may be a hobbyist or have worked in the Defence sector. You must be able to work independently and enjoy the customer facing engagement essential to this role. Qualified to HNC/HND/Degree level in an Electronic (or similar) Engineering discipline, youll hold ...

Customer Success Manager (SaaS) Birmingham (hybrid – 1–2 days per week in the office, rest remote) Circa £35,000 base (depending on experience) + commission Private medical, life assurance, pension, electric car and cycle schemes, 25 days’ holiday + bank holidays!! Our client is an ambitious, rapidly growing financial … customers include large corporates and some of the UK’s biggest public sector organisations. They’re looking for a proactive, commercially-minded and experienced Customer Success Manager who can own the customer journey from onboarding right through to renewal and expansion . Their culture is built around people ...

Iterable is the leading AI-powered customer engagement platform that helps leading brands like Redfin, SeatGeek, Priceline, Calm, and Box create dynamic, individualized experiences at scale. Our platform empowers organizations to activate customer data, design seamless cross-channel interactions, and optimize engagement—all with enterprise-grade … security and compliance. Today, nearly 1,200 brands across 50+ countries rely on Iterable to drive growth, deepen customer relationships, and deliver joyful customer experiences. Our success is powered by extraordinary people who bring our core values—Trust, Growth Mindset, Balance, and Humility—to life. We foster ...

MARKETING & CUSTOMER ANALYST £30,000-£35,000 LONDON - Hybrid (2 days per week in office) Please note: Candidates must be UK-based with full right to work and be able to attend one of the listed offices at least twice per week. ABOUT THE BUSINESS This organisation … data-led marketing and analytics consultancy working with well-known clients across multiple sectors. It partners closely with marketing, digital, and customer teams to deliver insight-driven strategies that improve campaign performance, customer engagement, and commercial outcomes. The business operates at the intersection of marketing analytics ...

solution delivery experience, bringing deep technical and functional expertise across the Dynamics 365 ecosystem. The ideal candidate has led end-to-end implementations across Customer Insights, Customer Service, and Sales, with a proven ability to architect scalable, secure, and data-driven customer engagement solutions. You will … solution architecture, guide design decisions, and oversee technical delivery across complex multi-cloud environments. Responsibilities include defining architecture for Customer Insights, designing data models and segmentation strategies, integrating Azure services, establishing governance frameworks, designing Sales and Service processes, and optimizing AI-driven customer analytics. You will also lead ...

Product Owner - Martech & Customer Data We're looking for an experienced Product Owner to take ownership of a complex Martech and Customer Data landscape within a large, multi-channel organisation operating at enterprise scale. This role sits at the intersection of marketing technology, customer platforms, data integration … internal-facing digital products , working closely with marketing, customer services, technology, and external vendors. What you'll be working on Ownership of a Marketing & Customer Data product portfolio , including: Customer Service platforms (e.g. Service Cloud-style tooling) Marketing automation, campaigns, and communications platforms Customer Data Platform ...

technologies, providing mission-critical solutions across industries including construction, manufacturing, and smart cities. They're now seeking an experienced Field Marketing Manager to drive customer engagement, build brand presence, and execute impactful marketing initiatives across the UK market. Location: Cambridge (Hybrid working) THE FIELD MARKETING MANAGER ROLE RESPONSIBILITIES … WILL INCLUDE: Drive customer acquisition and relationship development through direct engagement activities, executing regional promotions, events, and partnership initiatives that generate qualified leads and accelerate sales pipeline Take ownership of local event strategy including assessing sponsorship opportunities, managing exhibition presence, and coordinating logistics, resources, and staffing to ensure ...

will be responsible for analysing, designing, and deploying AI- and automation-led improvements across the sales lifecycle – from lead generation and qualification, to customer engagement, conversion, and aftercare. You’ll partner with commercial leaders to identify opportunities, deliver solutions, and evidence ROI. Key Responsibilities Map, analyse, and challenge … current B2B and B2C sales processes to uncover areas for AI and automation. Design and implement AI-driven solutions that enhance customer engagement, conversion, and retention. Deploy workflow automation to remove friction and manual effort across sales operations. Partner with sales and marketing stakeholders to drive adoption ...

Sales and liaising closely with your colleagues in the UK and other teams around the world, you'll be focused on expanding our EMEA customer base by identifying and winning new business customers. This is what you'll be doing, day to day: Driving new business opportunities within … EMEA region and securing contracts with new customers against your targets Driving the entire sales cycle from initial customer engagement to close Managing pipeline coverage to generate own leads in addition to those provided through daily prospecting via email, LinkedIn and phone Consulting with prospects about business challenges ...

Remote/Hybrid | Reporting to Sales Director, London Paddington About our client: Our client is a fast-growing Integrations Partner, helping organisations transform their customer-engagement platforms. From cloud contact centre transformations to automation, AI agents, and ongoing support, they partner with leading brands worldwide to solve customer … thrive here if you enjoy high ownership, working with both technical and commercial stakeholders, leading structured discovery, and articulating solutions that align with customer pain points, business objectives, and partners platform capabilities. Competitive salary + bonus tied to sales success Flexible hours & hybrid working 25 days holiday + flexible ...

throughout the process. Your skills Proven track record of managing multiple concurrent ERP implementation projects; Strong written and verbal communication across all levels of customer engagement; Team Player with a can-do attitude willing to take on challenges to get the job done; Good commercial acumen understanding … balance between profitable customer engagement and the need to deliver customer value ...

will be accountable for all Services delivered to our Contractual and Professional Services customers. You will provide leadership and management of the virtual customer team, ensuring Services, Sales and Delivery are aligned and focussed on the right customer outcomes, under a joined-up Account Plan. You will cultivate … convert these into opportunities for Computacenter. Where the Role Fits: Youll be a primary member of the Leadership Team for your customer(s) together with the Sales team, including Group Managed Services, Group Professional Services and Group Technology Sourcing as required; Youll be Computacenters leading services presence ...

Lynx are looking for an experienced Customer Success Specialist to lead post-sale customer engagement and help drive long-term client satisfaction and growth. This role combines relationship management, data analysis, reporting, and cross-team collaboration. Key Responsibilities: Serve as the main point of contact … customers Build strong relationships and understand customer goals Proactively identify growth opportunities and potential risks Collaborate with sales, operations, and technical teams Analyse customer health metrics and prepare performance reports Lead customer meetings and training sessions Support and mentor junior team members Collect and share customer ...

lead the Sales Department and drive growth across all revenue streams. In this senior leadership role, you will manage the New Business Lead, Customer Success Manager, and Existing Inbound Sales Lead. Reporting directly to the EVP, you will take ownership of revenue delivery, sales strategy execution, KPI performance … Swindon) Easily accessible from Junctions 15 and 16 of the M4 Key Responsibilities Leadership & Team Management Lead, develop, coach, and motivate the sales and customer success team, fostering a high-performance, collaborative culture Demonstrate strong understanding of new business, upsell, and cross-sell sales cycles Ensure alignment across sales ...

that position GTT as a Global Managed Solutions partner, to meet current and future business outcomes. Additionally, the role will require internal senior stakeholder engagement and management. Partner eco-system development and management, and virtual team leadership. The successful candidate will be fully accountable for the overall engagement … Scope/Supervision: As part of daily activities, you will be required to maintain regular contact with a variety of internal teams including Customer Success, Sales Operations, Product, Solutions Consulting & Service Delivery Teams. Duties and Responsibilities: Targets new customers, initiate contact and develop trusted partner relationships that develop tangible ...

that position GTT as a Global Managed Solutions partner, to meet current and future business outcomes. Additionally, the role will require internal senior stakeholder engagement and management. Partner eco-system development and management, and virtual team leadership. The successful candidate will be fully accountable for the overall engagement … Scope/Supervision: As part of daily activities, you will be required to maintain regular contact with a variety of internal teams including Customer Success, Sales Operations, Product, Solutions Consulting & Service Delivery Teams. Duties and Responsibilities: Targets new customers, initiate contact and develop trusted partner relationships that develop tangible ...

that position GTT as a Global Managed Solutions partner, to meet current and future business outcomes. Additionally, the role will require internal senior stakeholder engagement and management. Partner eco-system development and management, and virtual team leadership. The successful candidate will be fully accountable for the overall engagement … Scope/Supervision: As part of daily activities, you will be required to maintain regular contact with a variety of internal teams including Customer Success, Sales Operations, Product, Solutions Consulting & Service Delivery Teams. Duties and Responsibilities: Targets new customers, initiate contact and develop trusted partner relationships that develop tangible ...

that position GTT as a Global Managed Solutions partner, to meet current and future business outcomes. Additionally, the role will require internal senior stakeholder engagement and management. Partner eco-system development and management, and virtual team leadership. The successful candidate will be fully accountable for the overall engagement … Scope/Supervision: As part of daily activities, you will be required to maintain regular contact with a variety of internal teams including Customer Success, Sales Operations, Product, Solutions Consulting & Service Delivery Teams. Duties and Responsibilities: Targets new customers, initiate contact and develop trusted partner relationships that develop tangible ...