1 to 25 of 91 Permanent Customer Insight Jobs in the UK excluding London

Role: Insight Analyst Salary: Up to 40,000 (location depending) + benefits Term: Permanent Location: Manchester or Stratford, London up to 2 days per week hybrid working Hours: Mon-Fri 8am-4pm or 9am-5pm This is a great opportunity for an experienced Customer Insight Analyst … contact centre clients growing team. Hybrid working out of one of their offices in Manchester or Stratford, London. Do you have a passion for Customer Excellence and IVR? Are you a great storyteller? Are you experienced using SQL and PowerBI? The Customer Insight Analyst gathers and interprets ...

LEAD CUSTOMER INSIGHT ANALYST £60,000–£70,000 + 10% Bonus | Leeds (2 days/week) | Healthcare E-commerce THE COMPANY UK's largest online healthcare platform delivering prescriptions directly to patients' homes. Four core divisions: NHS prescription delivery, private online consultations, pet healthcare, and direct-to-consumer … health products. PE-backed, forecasting 20% growth, scaling to £1bn+ turnover. THE ROLE Lead the customer insight function and manage a team of 4 Insight Analysts. Full ownership of customer segmentation, LTV modeling, and insight strategy across acquisition, retention, and lifecycle campaigns. Report to Head ...

Customer Data & Insight Manager Salary: Up to £45,000 Location: Blackpool (hybrid – 3 days onsite) A UK-based retail organisation is seeking a Customer Data & Insight Manager to support customer analytics, insight delivery, and CRM decision-making across the business. This is a hands … analytics role focused on customer data rather than a people-management position. The successful candidate will sit between data and marketing teams, helping shape customer insight, segmentation, and reporting while ensuring data quality and compliance. Key Responsibilities Analyse and report on customer data to support ...

Customer Analytics Manager Location: Leeds Salary: £60,000–£70,000 + 10% bonus I’m partnering with a market-leading, high-growth consumer healthcare brand that’s scaling fast and doubling down on customer insight as a strategic growth engine. They’re investing heavily in data, tech … analytics maturity -Mand they’re looking for a commercially switched-on Lead Insight Analyst to take full ownership of their customer strategy. The Role You’ll be the go-to for all things customer insight: shaping strategy, driving adoption of actionable analytics, and leading a team ...

European Customer Retention & Loyalty Senior Manager Location: London | Hybrid: 3 days office/2 days WFH Are you passionate about building customer loyalty and driving sustainable growth across international markets? We are looking for a European Customer Retention & Loyalty Senior Manager to lead the strategy, development … long-term business growth. You will operate in a corporate, fast-paced, matrix environment, working closely with European markets and senior stakeholders across customer care, digital, marketing, sales and product teams to unlock new growth opportunities through customer loyalty and retention. This role is ideal for a strategic ...

Sales Director, the Account Manager plays a key role in managing the day-to-day relationships and operational success of Xtravirt’s customer accounts. This role focuses on ensuring high-quality management, maintaining customer satisfaction and success, and supporting account growth through effective coordination and communication. Collaborating closely … Advisory, the Account Manager serves as the primary point of contact for assigned customers, ensuring their needs are met and expectations exceeded. By understanding customer environments and aligning services accordingly, the Account Manager helps maintain strong, long-term relationships and contributes to the overall success of the account. This ...

Sales Director, the Account Manager plays a key role in managing the day-to-day relationships and operational success of out clients customer accounts. This role focuses on ensuring high-quality management, maintaining customer satisfaction and success, and supporting account growth through effective coordination and communication. Collaborating closely … Advisory, the Account Manager serves as the primary point of contact for assigned customers, ensuring their needs are met and expectations exceeded. By understanding customer environments and aligning services accordingly, the Account Manager helps maintain strong, long-term relationships and contributes to the overall success of the account What ...

Customer Value Manager @ Tes 12‐Month FTC – Maternity Cover | Sheffield (Hybrid | 3 days in office) 💰 £40,000 – £45,000 | Full‐time At Tes we are on a mission to power schools and enable great teaching worldwide, by delivering EdTech solutions that give educators the tools to succeed. From safeguarding … with 25,000 schools in over 100 countries, we have been making a difference for over 100 years We’re now looking for a Customer Value Manager (12‐month FTC – Maternity Cover) to join our Customer Value team and play a key role in driving customer success ...

Member and B2B data. Working with data and marketing teams to make sure solutions are fit for purpose. append and enhance our customer data with variables we do not currently collect/hold in order to successfully achieve our ambitions. It is not a ‘database management’ role, but will … offer at Nest.For more information about our recruitment process click hereDirectorate/Department OverviewNest is undergoing a transformation to use its data and insight to drive decision making. The Data, Analytics & Customer Insight (DACI) Team is leading how we do it: putting our customers at the heart ...

Nest platform. Employers and Nest Connectors process over £5bn in pension contributions annually for our 14 million members – we want to use data and insight to make sure that the service works brilliantly for them.An excellent candidate would be able to empathise with our core audiences, whether that … from previous experience in B2B, accountancy or payroll position, or if it’s through applied insight and transferable skills.You’ll help empower our teams to make evidence-based commercial and strategic decisions through analysing behaviour and performance, uncovering insights, and identifying friction points. Your work will directly support efforts ...

offer at Nest.For more information about our recruitment process click hereDirectorate/Department OverviewNest is undergoing a transformation to use its data and insight to drive decision making. The Data, Analytics & Customer Insight (DACI) Team is leading how we do it: putting our customers at the heart … that we can deliver a better retirement for millions. The department includes Analytics – taking data and creating value for the organisation, understanding our customer behaviours and our business; doing descriptive, predictive, and prescriptive analysis and modelling to help Nest make decisions. Data – planning and delivering how we manage high ...

Head of Customer Support (SAAS/ERP) Remote – UK Residents Only SaaS/ERP | Manufacturing | Supply Chain | Distribution | Logistics Chapman Tate Associates are partnering with a leading end-to-end ERP solutions provider delivering enterprise-grade SaaS and ERP platforms into the Manufacturing, Supply Chain, Distribution and Logistics sectors. … modern times we may come to call this role as a Head of Customer Happiness, Customer Experience Champion, Customer Journey Director, Customer Insights & Experience Lead, Head of Customer Advocacy, Head of Technical Support, Technical Support Services Manager or Customer Support Manager. There could ...

Company description: Water Utility Company based in Yorkshire region of England. Job description: Digital Customer Strategy & Data Manager Hello! Thanks for stopping by. Let us tell you about all the great reasons to join us here at Yorkshire Water: We offer a salary up to £59k per annum depending … time, 37 hours per week, Monday Friday between a working window of 8:00am-6:00pm. We have an exciting opportunity for a Digital Customer Strategy & Data Manager to join the Customer Experience team at Yorkshire Water. What we do: Everyone has an idea of what a water ...

inherit a single defined product, instead, you'll shape, evolve and launch new membership and on-site propositions designed to enhance customer experience and drive revenue. Key responsibilities include: Product Development & Innovation Lead development of new guest propositions (e.g. pitch upgrades, early arrival/late departure, new accommodation concepts … such as glamping) Explore and test new market opportunities Translate customer insight into commercially viable product propositions Assess feasibility across 80+ locations Own initiatives from concept through to rollout Customer Experience Focus Champion a customer-first mindset across all initiatives Improve the end-to-end journey ...

Product Marketing Manager - Customer Experience Hybrid - Coventry (2x days per week) Up to £45,000 This is an exciting opportunity to join a growing digital team where you will shape new products that enhance the customer journey. If you enjoy working at the intersection of data, technology … this role offers the chance to make a clear, measurable impact. The Company They are an established organisation investing heavily in digital transformation and customer-centric innovation. With a collaborative culture and a strong focus on insight-driven decision-making, they are committed to building products that deliver ...

Product Manager - Customer Experience Hybrid - Coventry (2x days per week) Up to £45,000 This is an exciting opportunity to join a growing digital team where you will shape new products that enhance the customer journey. If you enjoy working at the intersection of data, technology, and user … this role offers the chance to make a clear, measurable impact. The Company They are an established organisation investing heavily in digital transformation and customer‐centric innovation. With a collaborative culture and a strong focus on insight‐driven decision‐making, they are committed to building products that deliver ...

revenue and pricing function. The Role * Lead the development and delivery of the end to end pricing strategy. * Set the pricing vision grounded in customer insight and customer led design. * Manage and mentor the Pricing Manager, ensuring high quality technical delivery. * Respond to pricing challenges from commercial … analytics and wider teams. * Shape strategic pricing approaches across revenue, retail and customer initiatives. * Drive innovation through large scale pricing trials and market reform projects. * Support the integration of pricing and revenue under a unified function. Your Skills and Experience * Strong commercial experience in pricing and strategy within ...

multiple new team members into our UK-based client services team. Company Overview: Connect Auto is a globally renowned specialist in digital retail and customer engagement for automotive OEMs and retailers, offering bespoke data, website, fleet remarketing and analytics solutions in over 100 markets and 42 languages. The company … with our automotive clients (OEMs, national sales companies, and retailers), assisting with project co-ordination, account support, reporting, training and ensuring high levels of customer satisfaction. You’ll help bridge the gap between client needs and our in-house developed solutions — contributing to retention, delivery excellence, and the success ...

client needs. Own product performance—tracking, analysing and improving key metrics such as adoption, engagement, satisfaction, and commercial contribution. Drive discovery and prioritisation, translating customer insight, business input, and market analysis into actionable product decisions. Shape product roadmaps that deliver both short-term value and long-term differentiation … backlog that delivers value early and often. Champion simplicity and usability—ensuring products are intuitive, effective, and enjoyable to use for a range of customer personas. Embed AI tools and automation into both internal product processes and client-facing features to enhance productivity, insight and decision-making. Collaborate ...

applied consistently across products and sales activity. Provide pricing support for Klipboard Money, enabling accurate setup and smooth execution of sales deals. Market, Product & Customer Insight Support competitive and market analysis to inform our pricing, packaging, and monetisation strategies. Build and maintain pricing benchmarks and market intelligence … existing products. Work with Klipboard product, sales, and marketing teams to translate insight into commercial action. Skills, Knowledge and Experience: Strong analytical skills with proficiency in Excel, working knowledge of PowerBI a plus. 1–2 years’ experience in an analytical, commercial, or research role (software/tech experience ...

Proven experience delivering Dynamics 365 CRM projects . Strong understanding of CRM processes, data structures, and client lifecycle management. Experience working with Dynamics 365 Customer Insights or comparable data platforms. Demonstrated experience managing cross-functional teams , including Business Analysts and Developers. Strong stakeholder management and communication skills. Familiarity with ...

environment, the Business Development Manager will work closely with internal technical, programme and commercial teams to develop a strong pipeline of opportunities aligned with customer capability requirements and organisational growth objectives. The role requires strong understanding of defence procurement environments, stakeholder engagement and opportunity capture processes. Duties and Tasks … Collaborate with engineering, programme management and commercial functions to ensure proposed solutions are deliverable, competitive and aligned with customer needs. - Contribute to long-term business growth planning by identifying emerging capability requirements, innovation opportunities and partnership options within the defence ecosystem. - Develop a deep understanding of customer capability ...

will be responsible for designing, enhancing, and scaling online money transfer products with a strong focus on simplifying transaction processes and delivering a seamless customer journey. The role requires deep experience in building digital payment solutions where transaction processing is as easy, fast, and intuitive as sending … development and enhancement of online money transfer products across web, mobile, and digital channels. Define and execute product strategies focused on simplicity, speed, and customer convenience. Own the product roadmap, from concept and design to launch and continuous optimization. Transaction Process Simplification Design and optimize transaction workflows to minimize ...

analytical frameworks used to measure performance across paid media, CRM and digital channels. You will work on attribution, experimentation, incrementality and customer insight to ensure marketing investment is driving measurable business impact. This is a strong opportunity for an experienced Data Scientist or Senior Data Scientist ready … including paid media, CRM and onsite marketing. Design and implement robust experimentation frameworks including A B testing and incrementality testing. Build models that measure customer lifetime value, marketing effectiveness and channel performance. Partner with marketing leadership to translate complex analysis into clear commercial recommendations. Improve attribution approaches and develop ...

tools designed to optimize workforce management and resource allocation. As they scale, they are looking for talent to join a data-centric environment where customer insights drive the evolution of their platform The Role You will be responsible for driving growth, adoption, and retention of relevant products across … UX. You will: Own and deliver the marketing plan for your Staff Management product vertical, covering demand generation, revenue pipeline, brand awareness, and customer marketing. Build clear positioning, messaging, and value propositions that resonate with school leaders and decision makers, cutting through a busy market. Develop and execute ...