1 to 25 of 58 Permanent Customer Insight Jobs in the UK excluding London

About The Role To be the visible champion of the use of customer data and insight (analytics & research) across Motability Operations so that it flows constantly across the business, shapes our thinking, illuminates choices, provokes challenge, and drives a culture of customer-focused, evidence-based decision making. … To develop and own the vision and strategy for Customer Research, Insight, and Analytics covering Customer Analytics (segmentation, modelling, profiling, measurement, and business intelligence) and Customer Research, both ongoing (Voice of the Customer, brand tracking) and ad hoc (deep dives and through our customer community). To work across the company, forging strong connections with leaders, proactively influencing them to use customer data and insight in the very high-value strategic decisions that are made infrequently and those that are made every day. To build, lead, coach, and inspire a team more »

Role: Senior Customer Insight Analyst Location: Manchester Full Time, Permanent Hybrid, 2 days per week on site Salary: £45,000-£50,000 CCA are delighted to be partnered with a major UK brand who are looking to recruit a Senior Customer Insight Analyst. This is an … exciting opportunity reporting to the Senior Analytics Manager for a multi-site customer operation. You will be responsible for interrogating data and translating into key insights and forecasts for the business. What you need as Senior Customer Insight Analyst: Ability to deliver timely and accurate forecasts and … datasets and convey data stories to non-technical audiences. Understanding of SQL, Power BI or Advanced Excel skill set is desirable. If this Senior Customer Insight Analyst sounds like the role for you, please click apply for further consideration. CCA Recruitment Group is an employment agency with a more »

Make a difference! A Career for Customer Insight Specialists! Customer Quality and Insights Manager Caerphilly Full Time, permanent position 36.25 hours Competitive salary and excellent benefits Do you have a passion for understanding customers needs and driving change? Are you experienced in Customer Insight and … with the opportunity to make a real and positive difference for our customers in a rewarding position within a great team. Your role as Customer Quality and Insights Manager at phs Group This is a key role leading a team focused on Customer Quality, Customer Insights, Workforce … Management, Training and Customer Experience within a Customer and Contact Centre environment. You'll be focused on ensuring our customers get the best-in-class experience and that we're ahead of the curve in improving the customer experience. We want to be delivering changes to our more »

insurance, maintenance, breakdown assistance, and a 60,000-mile allowance, with profits going back into helping people with disabilities. The role As Head of Customer Insight & Analytics, you will be the champion of customer data and insight across Motability Operations, shaping their thinking and driving a … culture of customer-focused, evidence-based decision-making. You’ll develop and own the vision and strategy for Customer Research Insight and Analytics. You’ll influence leaders to use customer data and insight in strategic decisions. You’ll build, lead, coach, and inspire the team … of 13 Insight and Analytical professionals. Responsibilities Promote best practice methodologies and new approaches to data analytics and research techniques. Develop predictive modelling for customer data-driven personalisation of communications and experience delivery. Develop segmentation and understand what Motability Operations’ customers truly value. Set the research, insight more »

CUSTOMER INSIGHT MANAGER EAST BIRMINGHAM (hybrid) UP TO £55,000 + benefits Bring your SQL and customer insight skills to support this leading financial services company! Being able to work across the business and use data and insights to make changes across the business, this is … from around the globe, communicating in a way that works for all hands on with SQL, SAS and Python for conducting analytics work, understanding customer behaviour, lifetime value, retention, etc. and deployment of segmentation models to fully understand the customer base, propensity models to predict future customer behaviour, and customer frequency modelling different business problems and how data can help the business YOUR SKILLS AND EXPERIENCE: experience in a customer insight analytics role, working across similar projects as listed above technical skills in SQL, SAS, and/or Python, as well as a more »

Senior Insight Analyst/Lead Insight Analyst required to joining our rapidly expanding Customer Insight and Activation team (CIA) The Opportunity: As a Senior Insight Analyst/Lead Insight Analyst you will have the opportunity to work on multiple projects with some of our … largest projects. Reporting to the Insights Lead, you will be responsible for analysing digital behaviour in order to provide key, actionable insight and critical recommendations to our clients. This is more than just an insight role; it’s an opportuniy to help shape the digital and business strategies … or Microsoft tool suite to leverage other type of data in your analysis What you’ll be doing: Creating measurement plans that identify the customer behaviour to be tracked (you will work closely with our implementation analysts for this) Establishing detailed reporting and visualisations that help our clients understand more »

Customer Insight Analyst (Data Analytics)** Duration: 6 Months (Possibility for extension) Location: Hybrid/Edinburgh (2 days in office) Rate: A highly competitive Umbrella day rate or salary is available for suitable candidates Role purpose This is a great opportunity to join a fast growing and increasingly influential … help inform solutions to the problems and opportunities facing our customers. What are we looking for? We're looking for an experienced data/Insight analyst who will be responsible for the analytics agenda within a particular change domain. Someone who is able to support the design of customer centric change through the delivery of robust, high quality, actionable customer Insight. You'll need to show a passion for the role data can play in driving evidence-based decision making, and an ability to translate data into practical analytics which creates impact and influences the direction of more »

with copywriters to be unique and personalised in your campaigns and influence uplift in the commercial outcome for the business! Provide insights into the customer, who they are and how best to engage with them YOUR SKILLS The successful candidate will have the following skills and experience: Experience using … competitive benefits. HOW TO APPLY Please register your interest by sending your CV to Gerard Matthews via the apply link on this page. CRM, Customer Relationship Marketing, Segmentation, CRM Analytics, Marketing Analyst, Insight Analyst, Growth Analyst, Customer Analytics, Campaigns, Customer Targeting, Target Analysis, Customer Insight more »

CUSTOMER ANALYTICS MANAGER BIRMINGHAM £45,000 – 55,000 Global leader in financial services going through a huge insight transformation. Take on a managing role where you help to lead an arm of company in providing detailed customer insights! THE COMPANY Financial service going through a digital transformation … You will work with one of their leading retail partners focussing on how to benefit and grow the external brand! THE ROLE As a Customer Analytics Manager your focus will be to aid the business in providing insights across customer and campaign analytics, specifically you will: Use SQL … and Python to understand and breakdown large sets of data to extract impactful insights on customer lifetime value, customer churn and retention Segment customers through data modelling and deep dive analysis, allowing for targeted marketing and a more personalised customer experience Provide insights to senior stakeholders (internal more »

Hybrid 3 days in the office & 2 Home London Kings Cross or Ashford, Kent The Saga Cruise Marketing Team are looking for an ambitious, customer centric and results-driven CRM Executive to join their dynamic CRM team. As one of our CRM Executives youll play a key part in … to a data-driven approach utilising Lifetime Value, Intent and Next Best Action modelling. This requires the CRM strategy to shift to be truly customer-led opposed to channel execution focused. Youll be working closely with the CRM Manager to develop and deliver the Email and DM calendar across … is delivered and proofs are signed off reading for posting Work closely with the CRM manager to plan and deliver omni-channel journeys utilising customer-data based segmentation and models. Explore the customer data set and harnessing insight you will develop campaign strategies which extract value from more »

in the move to GA4 Oversee all tag changes across the websites to ensure all data is captured in the right systems. Develop a customer insight reporting suite to support the marketing strategy. About you: working knowledge of SQL query writing to extract and transform data for reporting. more »

in the move to GA4 Oversee all tag changes across the websites to ensure all data is captured in the right systems. Develop a customer insight reporting suite to support the marketing strategy. About you: working knowledge of SQL query writing to extract and transform data for reporting. more »

community engagement on the channels, particularly Twitter and LinkedIn, grow the community and interact with its members • Conduct market research to identify trends and customer insights • Help to coordinate marketing events such as workshops and webinars • Utilise marketing tools to track campaign performance and optimise results What You Will more »

engagement on the business channels, particularly Twitter and LinkedIn, grow the community and interact with its members Conduct market research to identify trends and customer insights Drive SEO for all the business and sub-brand channels Collaborate with the product and business development teams to develop a strategy for more »

Own propositions relating to fixed connectivity products such as Broadband, Ethernet and Wi-Fi and their related portfolio of Value Added Services (VAS) and customer premise equipment (CPE) Decide what to sell to whom at which price through which route to market for best results. This will cover all … Hospitality subject to the proposition in question Develop and take new propositions from concept to market: New propositions ideation, evaluation and business casing using customer, competitor and trading insights. Once funding approved work with marketing, product and programme teams to take the proposition concept to market and ensure it … delivers the business and customer benefits promised. Excite and engage our front line and wider teams working with L&D teams to best enable them to sell or service your proposition Own pricing and packaging for this category of propositions as a component of new proposition ideation and in more »

commercial update of their proprietary AI driven robotics. With huge financial backing from multi-million-pound business investors, they're already accumulated a healthy customer base across the Food & Beverage industry making a name for affordable automation to the masses. But they need you to take it to the … with stakeholders at all levels, from Production Manager through to CFO Attend select industry trade shows to promote the company (UK and overseas) Feedback customer insight to the product team Customer site visits (approx. 80% of your time) On offer to you is: A competitor salary of more »

will be at the helm of our product development lifecycle, from conception through to delivery. This role demands a unique blend of technical acumen, customer insight, and product management skills to ensure our products meet market needs and exceed expectations. As a key leader within our organisation, you … product development and launch. Oversee the entire product lifecycle, identifying opportunities for new features, improvements, and innovations based on market trends, competitor analysis, and customer feedback. Lead cross-functional teams to deliver products on time and within budget, ensuring high quality and customer satisfaction. Take ownership of product … with both technical and non-technical stakeholders. Agile/Scrum certification or significant experience working in agile development environments. A strategic thinker with a customer-focused mindset and a commitment to continuous improvement. more »

bridge the gap between a great product and its target market. We're counting on your experience to engage our internal team and customers. Customer Insight Expert: Draw on past successes in capturing and leveraging customer feedback. Turn these insights into powerful marketing campaigns. Content Strategy Pro … You've been in this game and know how to play it. We're looking for someone who can hit the ground running. A Customer-Centric Marketer: Your past roles have honed your ability to understand and meet customer needs. Creatively Minded, Strategically Driven: You're full of … towards our goals. About Us: At SentiSum, we're a blend of bold thinkers and passionate doers. We value smart growth and long-term customer relationships. Join a team committed to innovation, collaboration, and making a real impact. Show Us What You've Got: We'd love to see more »

growth. The company are scaling and increasing their market share resulting in scope to pick up more responsibility and progress quickly. Core responsibilities: Use customer insight and data to drive the business forward. Partner with the Senior Leadership Team to develop and execute a strategic roadmap A focus more »

blockchain industry. Collaborate with internal teams to ensure marketing efforts align with company objectives and product development. Conduct market research to identify trends and customer insights You will need to have; Previous experience in a similar Marketing Manager role with knowledge of and a passion for the blockchain industry more »

a fantastic opportunity for a data professional to join a dynamic and growing team, where you will be responsible for spearheading data initiatives across Customer Analytics, Marketing, Insights, Data Science and Research. The Company Our client is a subscription-based consumer technology brand, that is growing year on year. … position will help pioneer this from a data perspective. The Role As a Director of Data, you will be responsible for: Leading teams across Customer Insight Analytics, Engineering, Data Science and Research. Champion data initiatives across marketing, commercial, product and customer experience. Lead the team from a more »

strategies to support our client's mission, growth, and sector influence. Communications Management: Oversee all internal and external communications, including PR, media relations, and customer insights, ensuring brand consistency across all platforms. Stakeholder Engagement: Implement systematic approaches to stakeholder engagement and deliver national events that highlight our work. Content more »

cycle from general product discovery, research, ideation and AB tests Partner with User Researchers to determine and execute the ideal research method to gather customer insights or evaluate designs We're excited if you have 3+ years of relevant industry experience as an interaction designer Proficiency in Figma A more »

to meet our objectives; setting the product value proposition and ensuring the product's success commercially. You will work with all parts of our Customer and Product directorate and across the wider AQA to achieve this. The driver will come from a variety of sources including customer insight more »

to meet our objectives; setting the product value proposition and ensuring the product's success commercially. You will work with all parts of our Customer and Product directorate and across the wider AQA to achieve this. The driver will come from a variety of sources including customer insight more »