1 to 25 of 128 Permanent Customer Segmentation Jobs in the UK excluding London

the best call-tracking provider in the world. There's never been a better time to join Infinity. Profile of Role The Head of Customer Success is responsible for leading and developing the Customer Success team to drive retention, growth, and customer satisfaction. This role involves defining … and delivering a scalable Customer Success Program that ensures customers achieve their desired outcomes with Infinity. You will work closely with the CS Management Team to shape retention and growth strategies, aligning team resources and processes to meet customer and business needs. A key part of the role … by clear KPIs and the effective use of tools like Planhat, Salesforce, Sisense, and Asana. Success in this role requires a strategic approach to customer segmentation, proactive performance monitoring, and continuous optimisation of the CS function to deliver value at every stage of the customer journey. About More ❯

We are seeking a highly motivated and experienced CRM/Email and Loyalty Lead to join our dynamic marketing team. This role involves managing customer relationship management (CRM) strategies, email marketing campaigns, and loyalty programs to enhance customer engagement, retention, and overall brand experience. The ideal candidate will … be results-driven, with a strong understanding of CRM tools, data analysis, and customer-centric marketing. Key Responsibilities : CRM Management : Develop and execute CRM strategies to enhance customer engagement, increase retention, and drive long-term loyalty. Segment and target customer groups based on behaviour, preferences, and demographics. … analyse results, and optimize future campaigns based on data-driven insights. Loyalty Programs : Plan, implement, and oversee the company’s loyalty programs to increase customer retention and drive repeat business. Monitor and assess the success of loyalty initiatives, making recommendations for improvement. Coordinate with cross-functional teams to ensure More ❯

We are seeking a highly motivated and experienced CRM/Email and Loyalty Lead to join our dynamic marketing team. This role involves managing customer relationship management (CRM) strategies, email marketing campaigns, and loyalty programs to enhance customer engagement, retention, and overall brand experience. The ideal candidate will … be results-driven, with a strong understanding of CRM tools, data analysis, and customer-centric marketing. Key Responsibilities : CRM Management : Develop and execute CRM strategies to enhance customer engagement, increase retention, and drive long-term loyalty. Segment and target customer groups based on behaviour, preferences, and demographics. … analyse results, and optimize future campaigns based on data-driven insights. Loyalty Programs : Plan, implement, and oversee the company’s loyalty programs to increase customer retention and drive repeat business. Monitor and assess the success of loyalty initiatives, making recommendations for improvement. Coordinate with cross-functional teams to ensure More ❯

and insurance, they now work with a broad mix of sectors including geolocation and manufacturing. Their consultancy-style model combines investigative analytics, predictive modelling, segmentation, and advanced BI solutions. Key areas of focus include Business Intelligence, CRM & Customer Engagement, and Advanced Analytics. THE ROLE: This is an exciting … hands-on analytics role that balances technical delivery and client engagement. You'll contribute to both standard and emerging analytics streams, particularly focusing on customer behaviour and location-based intelligence. Roles and Responsibilities: Build and deploy predictive models, with a focus on clustering and churn analysis Conduct customer segmentation and map customer journeys Deliver analytics across two core streams: Campaign performance and customer segmentation Geolocation and geospatial analytics Develop end-to-end solutions using SQL and Python Create and deliver data visualisations and dashboards using Power BI Work directly with clients to translate More ❯

loyalty proposition, program and plan delivering at least 3% incremental LFL growth year in year through a best in class program creating a rich customer experience that creates industry leadingcustomer loyalty and retention driving life time value and sustainable top line and bottom line growth for business. You will … to revenue and EBITDA growth as the single biggest LFL contributor effective reporting of KPIs to measure the effectiveness of loyalty & CRM initatives and customer & commercial performance including incremental revenue and profit CRM & Loyalty Development Roadmap define customer back the 3 year prioritised CRM and loyalty roadmap, assess … our platforms (cdxp, personalisation, loyalty engine) ensuring it is effectively set up and utilised across the business, identify opportunities for system automations and optimisation customer insight into action be on the pulse of future trends in the industry and networked with specialist in this space to bring leading edge More ❯

loyalty proposition, program and plan delivering at least 3% incremental LFL growth year in year through a best in class program creating a rich customer experience that creates industry leadingcustomer loyalty and retention driving life time value and sustainable top line and bottom line growth for business. You will … to revenue and EBITDA growth as the single biggest LFL contributor effective reporting of KPIs to measure the effectiveness of loyalty & CRM initatives and customer & commercial performance including incremental revenue and profit CRM & Loyalty Development Roadmap define customer back the 3 year prioritised CRM and loyalty roadmap, assess … our platforms (cdxp, personalisation, loyalty engine) ensuring it is effectively set up and utilised across the business, identify opportunities for system automations and optimisation customer insight into action be on the pulse of future trends in the industry and networked with specialist in this space to bring leading edge More ❯

impressive period of growth. They are looking for a Senior CRM Manager to join the team, reporting into the Head of CRM to drive customer initiatives at a pivotal period of growth business. It is essential that this hire be a hands-on technical CRM expert. The successful candidate … will be responsible for delivering data-driven strategies to enhance customer engagement, retention, and loyalty. They will drive customer communications across email, SMS and push. The role: Ownership of the customer database Implementing a test and learn approach to CRM to strengthen customer relationships Enhancing the … customer journey by delivering data led customer campaigns and optimising them throughout the customer lifecycle Segment customers effectively using data and insights to personalise customer comms Analyst CRM performance and report back the results to the Head of CRM and wider business Analyse customer behaviour More ❯

impressive period of growth. They are looking for a Senior CRM Manager to join the team, reporting into the Head of CRM to drive customer initiatives at a pivotal period of growth business. It is essential that this hire be a hands-on technical CRM expert. The successful candidate … will be responsible for delivering data-driven strategies to enhance customer engagement, retention, and loyalty. They will drive customer communications across email, SMS and push. The role: Ownership of the customer database Implementing a test and learn approach to CRM to strengthen customer relationships Enhancing the … customer journey by delivering data led customer campaigns and optimising them throughout the customer lifecycle Segment customers effectively using data and insights to personalise customer comms Analyst CRM performance and report back the results to the Head of CRM and wider business Analyse customer behaviour More ❯

impressive period of growth. They are looking for a Senior CRM Manager to join the team, reporting into the Head of CRM to drive customer initiatives at a pivotal period of growth business. It is essential that this hire be a hands-on technical CRM expert. The successful candidate … will be responsible for delivering data-driven strategies to enhance customer engagement, retention, and loyalty. They will drive customer communications across email, SMS and push. The role: Ownership of the customer database Implementing a test and learn approach to CRM to strengthen customer relationships Enhancing the … customer journey by delivering data led customer campaigns and optimising them throughout the customer lifecycle Segment customers effectively using data and insights to personalise customer comms Analyst CRM performance and report back the results to the Head of CRM and wider business Analyse customer behaviour More ❯

impressive period of growth. They are looking for a Senior CRM Manager to join the team, reporting into the Head of CRM to drive customer initiatives at a pivotal period of growth business. It is essential that this hire be a hands-on technical CRM expert. The successful candidate … will be responsible for delivering data-driven strategies to enhance customer engagement, retention, and loyalty. They will drive customer communications across email, SMS and push. The role: Ownership of the customer database Implementing a test and learn approach to CRM to strengthen customer relationships Enhancing the … customer journey by delivering data led customer campaigns and optimising them throughout the customer lifecycle Segment customers effectively using data and insights to personalise customer comms Analyst CRM performance and report back the results to the Head of CRM and wider business Analyse customer behaviour More ❯

onto you. Are you passionate about turning data into powerful insights that shape strategic decisions? At Screwfix, we're looking for a Senior Analyst (Customer Data) to play a critical role in transforming how we understand and serve our customers. In this exciting role, you'll lead the analysis … of customer behaviour and commercial data, using predictive and advanced analytics to influence high-level decision-making across trading, CRM, and marketing. You'll be a key voice in the room, translating complex findings into clear, actionable strategies that improve performance and customer experience. This is more than … future generations. Join Screwfix and discover a workplace where you can belong, grow, and help build a more sustainable future. Responsibilities - Conduct analysis into customer behaviour, purchasing patterns, and sales data to identify trends, opportunities and actionable insights to inform decision making to enhance commercial decision making and drive More ❯

skilled Senior Data Scientist to join their dynamic analytics team in Manchester. In this role, you will lead strategic data initiatives aimed at optimising customer engagement, pricing, and inventory management across our retail operations. Key Responsibilities: Develop and deploy machine learning models to support business objectives (e.g., customer segmentation, demand forecasting, price optimisation). Conduct deep-dive analyses on customer behaviour, sales trends, and supply chain data. Translate complex data findings into clear, actionable insights for stakeholders. Collaborate with cross-functional teams including marketing, merchandising, and supply chain. Mentor and support junior data scientists and More ❯

skilled Senior Data Scientist to join their dynamic analytics team in Manchester. In this role, you will lead strategic data initiatives aimed at optimising customer engagement, pricing, and inventory management across our retail operations. Key Responsibilities: Develop and deploy machine learning models to support business objectives (e.g., customer segmentation, demand forecasting, price optimisation). Conduct deep-dive analyses on customer behaviour, sales trends, and supply chain data. Translate complex data findings into clear, actionable insights for stakeholders. Collaborate with cross-functional teams including marketing, merchandising, and supply chain. Mentor and support junior data scientists and More ❯

role Join our E-Commerce team to drive financial performance of Dune website by identifying actionable opportunities for improvement through analysis of websites KPIs, customer behaviour and engagement The Ecommerce Analyst will generate insight to provide a well-rounded view of sales drivers with analysis on product, stock, marketing … channels, promotions, customer metrics and website engagement. RESPONSIBILITIES: Reporting and Insight Monitor and present insight on website KPI’s to optimise sales opportunity and onsite conversion. Work with stakeholders to ensure that all in-house analytical packages are correctly configured to provide robust metrics and insights. Deliver innovative insights … and actionable outputs. Continually analysing the customer journey and shopping behaviour, identifying opportunities to optimise the website performance Review industry trends and developments and work with team to determine suitability and potential ROI Advanced Analytics & Customer Centricity Responsible for analysing the user journey, website features and content Drive More ❯

role Join our E-Commerce team to drive financial performance of Dune website by identifying actionable opportunities for improvement through analysis of websites KPIs, customer behaviour and engagement The Ecommerce Analyst will generate insight to provide a well-rounded view of sales drivers with analysis on product, stock, marketing … channels, promotions, customer metrics and website engagement. RESPONSIBILITIES: Reporting and Insight Monitor and present insight on website KPI’s to optimise sales opportunity and onsite conversion. Work with stakeholders to ensure that all in-house analytical packages are correctly configured to provide robust metrics and insights. Deliver innovative insights … and actionable outputs. Continually analysing the customer journey and shopping behaviour, identifying opportunities to optimise the website performance Review industry trends and developments and work with team to determine suitability and potential ROI Advanced Analytics & Customer Centricity Responsible for analysing the user journey, website features and content Drive More ❯

Head of Customer Analytics London (2 days per week) Up to £120,000 Harnham is working with a huge networking site to find a Head of Customer Analytics, setting up the function and leading the team to find out who is using the website and how. The Role … This hands on role involves leading a team of three to work on customer data, tracking user journeys and understanding how best to keep users coming back for more. Owning customer segmentation, lifetime value modelling, and attribution Partnering with teams across the company to guide data driven … decisions Building and maintaining dashboards and reports to track customer behaviour and key metrics Leading and growing the customer analytics function To find out more about this opportunity, please send your CV to roshnibaillie@harnham.com or via the Apply link on this page. More ❯

a Marketing Assistant to ensure success. What You’ll Be Doing: Product Marketing Strategy: Develop a deep understanding of target markets, buyer personas, and customer journeys to position our SaaS products effectively. Campaign Execution: Plan and oversee multi-channel marketing campaigns, including digital marketing, content creation, social media, email … and events. Market Research & Insights: Conduct competitive analysis, industry research, and customer feedback reviews to refine product messaging and marketing strategies. Customer Acquisition & Retention: Implement strategies for SEO/SEM, paid ads, content marketing, and lead nurturing to attract and retain customers. Sales Enablement: Develop compelling sales materials … or higher) or CIM qualification preferred. Leadership Skills: Experience managing and mentoring junior team members. Marketing Expertise: Strong knowledge of campaign management, customer segmentation, and sales enablement. Tech-Savvy: Hands-on experience with marketing automation, CRM, SEO/SEM, and analytics tools. Excellent Communicator: Strong written and verbal More ❯

foundations in a cloud-based data environment. You’ll be key in interrogating data, building dashboards, and delivering impactful insights that inform trading, marketing, customer decisions and wider business strategy. The Company: A disruptive and unique retailer looking to bolster its data team with a multi-faceted and multi … well as working towards empowering various stakeholders in leveraging data to drive business impact through fostering a self-serve culture, driving value and optimal customer experience both in store and online through ecommerce channels. Strong technical skills in SQL, data visualisation tools and ideally Python for more advanced analysis … but most importantly, the ability to add commercial value through data analysis. What You’ll Be Doing: • Analyse business performance and customer engagement, identify trends and deliver actionable insights • Design and build automated reporting and dashboards using Tableau (or similar BI tools) • Collaborate with Marketing, e-commerce, and Buying More ❯

foundations in a cloud-based data environment. You’ll be key in interrogating data, building dashboards, and delivering impactful insights that inform trading, marketing, customer decisions and wider business strategy. The Company: A disruptive and unique retailer looking to bolster its data team with a multi-faceted and multi … well as working towards empowering various stakeholders in leveraging data to drive business impact through fostering a self-serve culture, driving value and optimal customer experience both in store and online through ecommerce channels. Strong technical skills in SQL, data visualisation tools and ideally Python for more advanced analysis … but most importantly, the ability to add commercial value through data analysis. What You’ll Be Doing: • Analyse business performance and customer engagement, identify trends and deliver actionable insights • Design and build automated reporting and dashboards using Tableau (or similar BI tools) • Collaborate with Marketing, e-commerce, and Buying More ❯

tracking via GTM in Google Analytics Experience using Big Query Nice to Haves: Experience supporting data-driven product roadmaps and experimentation programmes Familiarity with customer segmentation, predictive modeling, and machine learning Prior experience supporting data-driven product roadmaps and experimentation programmes A keen interest in trading and/ More ❯

tracking via GTM in Google Analytics Experience using Big Query Nice to Haves: Experience supporting data-driven product roadmaps and experimentation programmes Familiarity with customer segmentation, predictive modeling, and machine learning Prior experience supporting data-driven product roadmaps and experimentation programmes A keen interest in trading and/ More ❯

performing team of analysts and data professionals, working closely with senior stakeholders across trading, marketing, digital, and operations. From pricing and product performance to customer insights and predictive modelling, you will drive the use of data to deliver tangible commercial outcomes. This is an exciting opportunity for an experienced … and lead the data analytics and data science strategy aligned to business priorities Deliver insights across pricing, margin, product mix, and channel performance Drive customer segmentation, behaviour analysis, and lifetime value modelling Champion the use of predictive analytics and data science to inform trading and marketing activity Establish More ❯

performing team of analysts and data professionals, working closely with senior stakeholders across trading, marketing, digital, and operations. From pricing and product performance to customer insights and predictive modelling, you will drive the use of data to deliver tangible commercial outcomes. This is an exciting opportunity for an experienced … and lead the data analytics and data science strategy aligned to business priorities Deliver insights across pricing, margin, product mix, and channel performance Drive customer segmentation, behaviour analysis, and lifetime value modelling Champion the use of predictive analytics and data science to inform trading and marketing activity Establish More ❯

organizations across sectors like geolocation and manufacturing. Their hands-on, consultancy-style approach empowers clients to make smarter decisions through investigative analytics, predictive modelling, segmentation, and advanced BI solutions. Core expertise includes Business Intelligence, CRM & Engagement, and Advanced Analytics. THE ROLE They’re looking for a data professional with … experience in building predictive models—particularly around clustering and churn—as well as customer segmentation and journey analysis. You'll work across two main streams: standard analytics (like campaign performance and segmentation) and a growing focus on geolocation and geospatial analytics. The role involves developing end-to … delivered through Power BI. You’ll be hands-on in both analysis and client engagement, helping translate insights into impactful strategies that go beyond customer data to include location-based intelligence. SKILLS + EXPERIENCE Strong SQL, Python and Power BI experience Evidence of delivering actionable insight Experience building and More ❯

organizations across sectors like geolocation and manufacturing. Their hands-on, consultancy-style approach empowers clients to make smarter decisions through investigative analytics, predictive modelling, segmentation, and advanced BI solutions. Core expertise includes Business Intelligence, CRM & Engagement, and Advanced Analytics. THE ROLE They’re looking for a data professional with … experience in building predictive models—particularly around clustering and churn—as well as customer segmentation and journey analysis. You'll work across two main streams: standard analytics (like campaign performance and segmentation) and a growing focus on geolocation and geospatial analytics. The role involves developing end-to … delivered through Power BI. You’ll be hands-on in both analysis and client engagement, helping translate insights into impactful strategies that go beyond customer data to include location-based intelligence. SKILLS + EXPERIENCE Strong SQL, Python and Power BI experience Evidence of delivering actionable insight Experience building and More ❯