101 to 125 of 2,100 Permanent Customer Service Jobs in the UK excluding London

Our client, a leading designer and supplier of broadcast audio equipment are seeking a talented and dedicated Customer Support Engineer to join their team and contribute to their mission of providing top-tier support to their clients. As a Customer Support Engineer, you will be an integral part … of their customer support team, responsible for ensuring the smooth operation of their products and services in the broadcast audio industry. Your technical expertise and passion for customer satisfaction will be critical in this role. Key Responsibilities will include: Efficiently handle customer service inquiries and calls … providing technical assistance and solutions. Perform the commissioning of our broadcast products at customer sites, ensuring proper installation and functionality. Carry out upgrades, fault correction, and mixer upgrades for clients on-site. Offer support to other Customer Support Engineers in the field, utilizing factory facilities to diagnose and more »

FRENCH SELECTION UK Customer Service Coordinator (Export) Salary: up to £25,000 p.a. + Benefits Location: Bournemouth Ref: 788BR1 VIEW JOB DESCRIPTION > APPLY NOW: Please visit the French Selection UK website, vacancies section, search job reference: 788BR1 Applications submitted on our website will come to us in the … by our team of consultants. The Company: Our client is a global leading manufacturer & distributor in their field Main duties: To provide front line Customer focused service to all Distributors, End User Customers and support to internal teams The Role: - Process orders into the database and carry out … general administration - Learn the product in order to advise customers on suitability - Respond to customer enquiries and resolve issues in a timely manner - Follow up on orders and ensure delivery status is updated regularly - Raise quotations for new enquiries and sales leads - Liaise with Shipping & Finance teams regarding special more »

Service Desk Analyst Chester 12 months contract Salary starting from £30,000pa dependant on experience, plus benefits (see below) Pontoon is an employment consultancy, we put expertise, energy, and enthusiasm into improving everyone’s chance of being part of the workplace. We respect and appreciate people of all ethnicities … work. This is core to who they are as a company and how they drive responsible growth. My client is seeking to hire a Service Desk Analyst to join their Global Service Desk in Chester on an initial contract of 12 months with the possibility of extension or … globally. This is the ideal opportunity for someone interested in the tech world and looking to build their skills and knowledge with a strong customer service background. Knowledge and Skills Desired experience in Microsoft Office application suite -- how to, in addition to troubleshooting. Excellent customer service more »

candidate will be based in the West Midlands, East Midlands, Oxfordshire, Buckinghamshire, Northamptonshire, Warwickshire and Bedfordshire - as they will be providing a field engineering service between North London and Leeds, to new and existing customers. They will need to have previous experience of working with either/or heat … Supporting our customers throughout the product journey is central to our approach. Their knowledge, engagement and experience with our products is managed by our Customer Service team and we are now looking to take on an experienced Field Service Engineer. The role Working in the Customer Service team you will provide practical engineering support via implementation and the repair of installations. Excellent customer service skills, along with a HVAC background are a minimum requirement for this role, as you engage and communicate with customers directly, resolve product issues and provide immediate pre more »

Southam, Towcester Do you have experience servicing electro-mechanical machinery or within a remote technical troubleshooting position? Are you looking for a technically challenging customer service role, that doesn't involve being on the tools and full training is provided? Are you seeking great work-life balance, an … and field-based engineers * Trouble shooting electrical, pneumatic, software, and mechanical breakdowns * Monday to Friday, 8:30am - 5:30pm The Candidate: * Experience in a service, maintenance or similar engineering position * Customer Service/Technical Support experience is ideal but not necessary * Looking for an office-based role … confirming that you do not hold a criminal record and that you know of no legal reason why you would be ineligible for employment. Customer service|field| service| engineer| mechanical| electrical| engineering| manufacturing| machine| tool| CNC| maintenance|production|robotic|automation|helpdesk|office|IT|support|pneumatic|software|rugby more »

cultures and backgrounds. Main duties of the job Key duties of the role include: Taking telephone calls as the 1stpoint of contact to the service Troubleshoot and resolve hardware and software related issues Completing user and resource requests Logging and managing own service desk tickets Escalating incidents where … to effectively manage priorities and work to deadlines to work to a high standard, and on your own initiative a passion for providing excellent customer service a positive and helpful attitude About us At Black Country Healthcare NHS Foundation Trust, we're building a high-calibre, diverse and … inclusive mental health workforce. One that will give talented professionals like you the opportunity to shape an outstanding service that will transform community mental healthcare and deliver happier and healthier lives all across our communities. The Trust is rated 'Good' from CQC (Care Quality Commission) and will become the more »

VCG Technology Services Limited are looking for a 1st Line Support Technician with excellent customer service skills to join the team. The 1st Line Support Technician is responsible for managing incoming queries and help requests from end users through email, customer portals, or phone calls. This role … are seeking individuals who are early in their technical careers and have a genuine passion for providing exceptional support to customers in a technical customer service setting. Key Responsibilities The 1st Line Support Technician role includes: Providing a helpful and polite first level support service through taking … calls and handling the resulting incidents or service requests Effective logging and fault analysis Service request ownership and prioritisation Allocation to relevant parties Providing regular call status updates Maintaining a technical knowledge of all supported products and undertaking training when necessary to update any required skills set Dealing more »

for Application Experience Advisors' to join our brand-new Application Experience Team in Bristol on a full-time, permanent basis. Forming part of our Customer Contact Services Department, you will be responsible for supporting the application process for both car dealerships and Motability Scheme customers across phone, email and … live chat. Ultimately, you will ensure where possible that you deliver an excellent end to end service to your customers; the Motability Scheme users. This is a varied role where you will have the chance to work together with other areas of your team and also the wider business. … one of our Application Experience Advisors to gain further insight into the role. Qualifications To be successful in the role, you should possess a customer-focused attitude where you naturally put the customer experience at the centre of your thought processes. You look to meet their needs and more »

Customer Care Specialist Sea Logistics | United Kingdom | JR2405_0027 Are you looking for a career in a freight forwarding and want to work for the world's number 1 sea freight forwarder? Then we have an excellent opportunity at our Birmingham Branch to join our International Supply Chain team … as a customer care specialist. YOUR ROLE We are currently recruiting a Customer Care Specialist to join our International Supply chain management department, who will be responsible for daily direct interaction with our internal and external customers, proactive customer service in a timely and professional fashion … problem solving, customer follow up, interaction with our sales colleagues. And equally as important, ensuring that our Operational Care Centres (OCC's) have all of the necessary information (including systematic information) to be able to execute on our customer behalf. The Customer Care Specialist is responsible for more »

Customer Service Engineer - Imaging Equipment - Field based (M25 & surrounding areas) Competitive base salary + company car + bonus + overtime (£45,000 OTE - Year 1) Siemens Healthineers is recruiting for a Customer Service Engineer to install, troubleshoot, repair, and maintain to a high standard a range … of state-of-the-art medical imaging equipment and address customer needs promptly and professi... more »

career advancement About the Company: A growing Managed IT Services provider in the North East offers reliable, agile, and innovative end-to-end managed service solutions. The company helps businesses maximize their IT investments within budget, delivering professional yet personal service to build trust and meet customer … management Desktop/server troubleshooting and support SharePoint Online management Resolving complex tickets in a timely manner Maintain accurate issue tracking Deliver high-quality customer service and follow-up Diagnose and resolve technical issues quickly Conduct client site visits when required Document solutions to build an IT knowledge … IT support or a helpdesk role Strong problem-solving skills and technical knowledge Familiarity with various operating systems and IT fundamentals Excellent communication and customer service skills Relevant IT or Computer Science qualification preferred Driving Licence Customer service: 1 year (preferred) Technical support: 3 years (required more »

We are currently recruiting a Service Desk Analyst to join our team. You'll be responsible for actively monitoring, reviewing, escalating, and diligently pursuing outstanding Service Desk tickets. Your goal is to ensure swift responses and resolutions within agreed-upon service levels, all whilst delivering excellent customer … . This role will involve occasional travel to other Tunstall sites (across the UK) What will you be doing in this role? As a Service Desk Analyst at Tunstall, you will provide IT technical support to the Tunstall global business, performing Level 1 IT end-user support duties for … services defined in Tunstall IT Service Catalogue. What we offer: Ability to help shape and influence the success of Tunstall Group Competitive salary Hybrid working 25 days holiday + bank holidays Contributory pension Perks and benefits that include things like: free eye tests, retail discounts, subsidised canteen, free parking more »

Job summary The IT Service Centre provides single point of contact and liaison for all internal and external IM&T Incidents, Requests and enquiries. As a member of the IT Triage team reporting to the IT Service Desk Manager, the post holder will provide a responsive, customer focussed service, providing extensive 2nd Level IT Support to trust users and stakeholders as directed. Much of the work required of this position requires triaging incidents, owning escalations and managing incoming problems from an early stage through to completion. The post holder will provide 2nd line support to … core patient or other non-clinical applications. Main duties of the job * Day to day management and monitoring of ITBM support queue within agreed Service Level Agreements, including Service Centre Self-Serve Portal logged incidents and requests, updating and/or closing tickets and providing confirmation to the more »

strong relationships with existing clients. Identify client needs and provide appropriate IT solutions and services. Regularly review client accounts to ensure high levels of customer satisfaction and retention. Sales Activities Proactively contact potential and existing clients via phone, email, and other communication channels. Conduct thorough research to identify new … business opportunities. Present and demonstrate CCS Medias product and service offerings to clients. Negotiate contracts and close sales to achieve individual and team targets. Customer Service Provide exceptional customer service and support to clients. Handle client inquiries, issues, and complaints in a timely and professional … sales reports and forecasts for management. Analyze sales data to identify trends and opportunities for improvement. Collaboration Work closely with other departments, including marketing, customer service, and technical support, to ensure a seamless client experience. Participate in team meetings, training sessions, and sales events as required. Key Skills more »

Join Growing Team as a 1st/2nd Line Support Engineer! 🌟 Are you passionate about technology, customer service, and being part of a dynamic team? We’re thrilled to announce an exciting opportunity with a maturing business, a dedicated Microsoft Partner and Managed Service Provider (MSP) that … and expertise will drive continued success. The Role: As a 1st/2nd Line Support Engineer, you’ll play a pivotal role in their customer-centric approach. Here’s what you’ll be doing: First Line Support : Handle initial customer inquiries, troubleshoot technical issues, and provide timely solutions. … will need proven ticket handing skills/experience. Second Line Support : Dive deeper into complex cases, collaborating with our team to resolve challenges efficiently. Customer Service Excellence : Your soft skills matter! Deliver exceptional customer service, ensuring our clients feel valued and supported. Experience of supporting more »

our organisation. We are looking for a strong leader who can drive innovation and is a highly motivated passionate individual who thrives on delivering service excellence. We are keen to have someone join our team who enjoys the fast pace of the digital world and understands public sector service … leadership and Digital technologies and can bring fresh and exciting ideas, together with a can-do attitude and a proven track record of leading Service Delivery Operations within the IT support service; we want to hear from you. The Health Informatics Service is a well-established, innovative … by our dedicated team of health informatics experts who share the sector's passion and values for providing the best possible care, insight and service for patients and customers. Main duties of the job The post will be responsible for the full management duties and the day-to-day more »

with plenty of room to make it your own. You will effectively build and develop relationships with our customers, delivering an exceptional standard of service and identifying sales opportunities to maximise revenue growth. Who we are We started with an ambition to disrupt the traditional model of European industrial … pivotal part of the branch team and its success so get ready to be in demand. As long as youre a team player with customer service experience then this could be the role for you! Ideally you will have some background in manufacturing, MRO, PPE or a trade … you from applying! What could be more rewarding than knowing you are helping to improve UK manufacturing? Role Requirements Generating and following up on customer quotations Processing customer orders accurately and efficiently Keeping track of back orders ensuring the order book is delivered on time and in full. more »

Field Service Engineer, Medical Diagnostic Systems Basic Salary Up To £50,000 10% Bonus Company Car Pension Healthcare Life Insurance Phone, Laptop Holidays ** The role will involve working one weekend in four (during this week you will receive two alternative days off work) ** The Role – Field Service Engineer … Medical Diagnostic Systems This market leader seeks to recruit a technically motivated and customer focused Field Service Engineer, responsible for: The service, installation, breakdown, repair and calibration of a wide range of sophisticated laboratory diagnostics systems utilised within pathology departments, NHS laboratories and clinical chemistry environments Supporting … flow cytometry, cell separation and diagnostics products located at customer sites Your Background – Field Service Engineer, Medical Diagnostic Systems To apply you should be able to demonstrate the following: A strong background working in a field service or technical support role, gained within an electronics or electro more »

position(8h/week) in our Salomon Store at the Cheshire Oaks Outlet . Your Role You will master all Salomon products and understand customer needs to provide a personalized service. You will accompany and advise customers in order to provide them with a high-level shopping experience, propose … complementary products (additional sales). You will be proficient in Sales Techniques andthe Digital Tools available in store in order to provideoutstanding customer service. You willmaster standard operating procedures, health and safety guidelines, visual merchandisingand community marketing principles. You will be a brand ambassador and leverage the brand service … presence on the sales floor. Main Activities To perform this job successfully, you must be able to perform each essential duty and responsibility satisfactorily: Customer Service: Utilize exceptional customer service skills, sales techniques and product knowledge to connect customers with the right product and drives sales. more »

training in sales of steel products to business customers. As such, the role would suit someone either with relevant industryexperience or general sales or customer service experience. You will be the first point of contact for customer sales enquiries and tasked with providing a high level of … customer service and technical advice, to ensure that customer needs are met. Requirements of the role: Eager to secure a telephone customer service role and have a friendly disposition along with strong communication skills A competitive nature with aspiration and tenacity to sell Strong Maths … check on the progress of existing orders and keeping customers informed Recording sales and order information and providing feedback to colleagues Gathering market and customer information Reviewing own sales performance against targets as you gain experience Attending company training as required If you are interested in the role of more »

Graduate Customer Support Coordinator Location: Coventry Salary: Competitive Working Hours: Monday to Friday (8:30 AM to 5:00 PM or 9:30 AM to 5:30 PM) with flexible hybrid working up to once a week and early finish every other Friday. Exciting Opportunity for Recent Graduates! We … are looking for an enthusiastic Gradute Customer Support Coordinator to join a renowned organisation within the order management sector. This role is an excellent opportunity for graduates with experience in a customer service office environment, aiming to advance their careers in a dynamic workplace. Key Responsibilities: - Act … as the primary point of contact for customers, managing orders from placement to delivery to ensure a premier customer experience. - Oversee order book reviews and manage late backlogs. - Maintain proactive communication with customers and internal teams using various platforms like OEC ticketing. - Address customer enquiries and resolve delivery more »

Customer Service Advisor, Mitcheldean Remote work options are available - A fter successfully passing the probation period £22,483.50 Per Annum + Benefits Mon - Friday 9-5 pm Are you an active listener who has a passion for helping others? Are you a problem solver who challenges the norm … to inspire new ideas? Have you ever thought about using these skills for customer service? If so, Assurant could be the perfect place for you to start your new career! Who are we? Assurant, Inc. is a global leader in business services for the connected world. Our lifestyle … and housing solutions help leading brands grow revenue, manage risk and provide a great experience for their customers. We support, connect and service over 300 million consumers worldwide, helping people get more value from their connected devices, vehicles, and homes. Assurant is a proud member of the Fortune more »

MAPAL Group is looking for an Edinburgh based📍 Customer Care Manager. This role reports to Customer Care Team Lead. At MAPAL Group , you will find a fast-paced, agile, and multi-cultural work environment where we move quickly to meet the needs and surpass the expectations of the … world’s largest hospitality providers. Our passion for customer service will make us the clear new market leader in hospitality solutions for hotels, pubs, restaurants, and institutions. With the continued expansion of our business, we seek qualified candidates who share our vision, values, and commitments to superior customer service and market growth. The key to our success is the commitment to equal opportunities that we offer. A Customer Care Manager forms part of our Customer Care Team. A team of Customer Care Managers who operate on a ‘one to many’ business module, providing more »

reporting technical faults on behalf of customers, upselling on certain products and introducing new lines. Taking a high volume of incoming calls which include customer complaints, queries, orders etc, contacting potential customers, order processing and arranging deliveries. Main Duties - To ensure high standards of customer service, taking … and inputting orders efficiently and accurately. - To have a clear and personable telephone manner. - Take ownership of solving customer issues through proactive customer service. - To promote the sale of LWC Drinks' own brand products. - To retain strong relationships with account managers, helping them in acquiring new business and … the office; confirmation, sorting the post, filing, processing orders etc. - Plan calls and target GAPs in supply using relevant systems. Knowledge and Experience: - Excellent Customer Service Skills. - Use of Microsoft Excel for spreadsheets and records. - Ability to use the Trinity system. - Good teamwork skills. - Good communication and relationship more »

core role is to proactively manage the customers journey from planning, arrival, quality of work through to Invoice/Claim closure. Ensure that the customer service Team, Supervisors, Parts Team and Technicians are working in line with the standard OTI process. Ensuring that service and repair work … is completed to time and quality standards and all invoice/claim documents are complete and accurate. Managing customer expectations, job profitability and workshop productivity targets will be a daily focus to ensure that workshop profitability is optimised. The motivation, personal development and performance Management of the team is … part of the role along with and dealing with employee issues on a day to day basis. In Particular: Provide focused management to the service department team, to ensure an excellent customer experience. Ensure processes are adhered to at all times. Carry out regular process reviews with your more »