76 to 100 of 2,167 Permanent Customer Service Jobs in the UK excluding London

Elevate your career with our client a leader in secure EMV payment and mobile acceptance solutions. They are seeking a Customer Service Technical Specialist to join their dynamic team, ensuring that their cutting-edge technology solutions are functioning optimally for clients and integrator partners. In this pivotal role … possess a proven track record in the payment, retail, or hospitality industry, with a focus on EMV, PCI, and Security. This role demands a customer-centric approach, paired with the ability to communicate complex technical concepts to developers and non-technical stakeholders alike. Responsibilities include acting as the primary … the ability to work under pressure and coordinate complex problem-solving efforts. Familiarity with the ITIL framework is advantageous. Key skills include strong proactive customer service, excellent communication, the ability to work with diverse teams and customers, and a knack for innovative thinking to improve processes. Knowledge of more »

Scheduling team to achieve maximum productivity of operatives across multiple workstreams by managing appointments and responding to emergencies, whilst providing a high level of customer service ensure all diaries are organised and maximised to ensure optimum productivity ensure all operatives have started PDAs and attended first appointment by … authorising carding of address. ensure works requiring authority are identified and correctly processed through the system. monitor and appoint dashboard jobs left by the customer service centre due to no availability of appointments and take necessary steps to arrange appointments as appropriate. Ensure written correspondence to tenant and … contact tenant/operative to confirm failure cause and re-schedule as appropriate or feedback root cause for further investigation by supervisors. liaise with Customer Service Centre and supervisors to ensure all necessary follow up works are detailed and scheduled liaise with sub-contractors and ensure works are more »

Client Services Advisor - Are you a strong communicator with a passion for delivering exceptional customer service? If so, we have an exciting opportunity to join our team as a Client Services Advisor on a permanent basis in our office in Basildon, Essex. Why Immervox? Immervox have been experts … provide onsite free parking Employee extras such as: gym membership contribution (after 12months) About the role: You will be responsible for always providing excellent customer service to Immervox clients internally and externally, and successfully resolve any inbound client queries. You will effectively contribute to the goal of the … information in an alternative format, please inform us soon as you are able so that we can make the appropriate adjustments. Additional keywords: client service, customer service, communication, IT, telecommunications, client relationship, client, customer, telecoms, internet, provider, advisor This vacancy is being advertised and handled through more »

work scheme Hybrid working model Volunteering days and you can bring your dog to the office! The job at a glance Working in the Customer Service department, you will support our front-line teams to manage critical incidents, faults and improvements to our products and services. You will … also work closely with our product and development teams to share information and prioritise issues. You will have experience in either an office based customer service/helpdesk support type set-up where you have had to provide exceptional customer service to either internal and/… work for everybody. Your responsibilities: Answering & actioning tickets raised by internal stakeholders Liaising with internal and external stakeholders on progress of tickets Manage & maintain customer data; Comply with our sales systems & processes. Highlighting process improvements where necessary Your Qualifications Experience with using a service desk system such as more »

everything we do! Introduction As a Sales & Stores Operative you will be an essential member of a small effective Insite Team, delivering high level Customer Service & Engineering Support. Based at our Insite in MENSTRIE, ideally you will have a background/understanding in Manufacturing, MRO, PPE, Trade Counters … full training will be provided, so dont let this inhibit you applying! In essence if you are a team player with a stores and customer service experience, the ability, willingness, and aptitude to learn, then this could be the role for you! The Site Is an extremely dynamic … and demanding environment. The Insite Team and physical Stores infrastructure are currently going through significant progressive continuous improvements to the betterment of the inventory, customer service & working environment. Your personal and professional investment will help evolve the procurement and availability of essential/critical materials in support of more »

Customer Support Executive ( German-Speaking) Horsham (Onsite) £24-26k, DoE We are currently seeking a dedicated and enthusiastic Customer Service Representative to join a respectable manufacturing organisation. Reporting to the UK customer Sales team you will: Provide excellent customer support via phone, email, and … chat channels in English and German (80:20). Address customer inquiries, concerns, and issues in a timely and professional manner. Assist customers with product information, order processing, and problem resolution. Collaborate with other teams to ensure a seamless customer experience. Maintain accurate records of customer interactions … and transactions. Requirements : Fluency in written and spoken German is essential for this role. Minimum 2 years of experience in a customer service or support role. Strong communication and interpersonal skills. Ability to multitask and work effectively in a fast-paced environment. Excellent problem-solving skills and a more »

push their business forward. Main duties will include ? Preparing quotations and negotiating orders ? Helping to develop and grow new & existing sales accounts. ? Providing good customer service ? Answering the telephone and responding to e-mail enquiries ? Processing orders & general sales administration Candidate attributes - ? Sales focused- passion for delivering great … customer service and helping to grow sales. ? Professional, business-like telephone manner ? Good numeracy, literacy, and strong computer skills ? Excellent team working skills and ability to work in a fast-paced environment. ? Driving license is useful but not essential Skills Required Account manager, Sales, Administration, customer service, friendly and professional disposition, Keywords Account manager, Sales, Administration, customer service, friendly and professional disposition more »

Junior Field Service Engineer £23,800 Base (£35,000-£40,000 OTE) + Great Company Benefits + Van Included & Fuel Card + Attractive Commission Structure Hull, Commutable from: Leeds, York, Pocklington, Market Weighton, Hornsea, Hedon & Surrounding Areas Are you a Field Service Engineer looking to join a specialist … from the Director and lead engineers, allowing you to excel in an autonomous position that rewards your effort. This role is ideal for a service engineer with excellent customer-facing skills and a strong work ethic. The Role: Service Engineering experience Customer Service experience Monday … to Friday, 8 am - 5 pm The Person: Full, clean UK driving license Customer Service/facing experience Looking to become an engineer in a new industry Service, Sales, Engineer, Maintenance, Technician, Mechanical, Electrical, Hydraulic, Pneumatic, Installation, Commissioning, Customer Service, Fire, Pump, Security, Safety BBBH more »

We are on the hunt for motivated and customer-focused individuals to join a customer service team as a Service Desk Administrator. Were working with one of the countrys leading experts in the design, installation, commissioning and maintenance of fire safety, fire suppression and security systems. … outlets, several national hotel groups, and national pub chains. Due to continued growth and a full order book, they are recruiting a number of Customer Service Administrators to join their existing team. The Service Desk is a busy department which assists with the planning, scheduling and administration … associated with all their maintained service contracts, including responding to and dispatching emergency callouts our clients may have. The Customer Service Administrator is responsible for processing all tasks in relation to delivering their customers scheduled maintenance activities, communicating via customer portals, email and telephone. What youll more »

Role: At Aptia, we provide workplace pension administration services to a wide range of employers; the employees of which are our pension members. Our Customer Service Agents are the first point of contact for members and their representatives. You will work in a fast-paced, energetic team responsible … for delivering a high level of customer service and care. You will be dealing with a variety of Defined Benefit and Defined Contribution pension calls, ranging from legislative queries, investment queries, leaver regulations, retirements to bereavement calls. One of our team’s key features is a strong support … support the member on their journey, as well as escalating and expediting cases where required. Exceed member expectations by delivering a friendly and empathetic service, adapting your communication style as required to deliver a positive member experience. Demonstrate a keen willingness to support members with simple or complex queries. more »

Role: At Aptia, we provide workplace pension administration services to a wide range of employers; the employees of which are our pension members. Our Customer Service Agents are the first point of contact for members and their representatives. You will work in a fast-paced, energetic team responsible … for delivering a high level of customer service and care. You will be dealing with a variety of Defined Benefit and Defined Contribution pension calls, ranging from legislative queries, investment queries, leaver regulations, retirements to bereavement calls. One of our team’s key features is a strong support … support the member on their journey, as well as escalating and expediting cases where required. Exceed member expectations by delivering a friendly and empathetic service, adapting your communication style as required to deliver a positive member experience. Demonstrate a keen willingness to support members with simple or complex queries. more »

transport. Do you have experience in Software and Marketing and are looking to advance your career? Are you perhaps a recent graduate with some customer service skills eager to start your career in technology? Do you thrive in fast-paced environments and looking for a role where your … With a large overseas client base and their own SaaS platform for private practice clinicians, their business is rapidly expanding. In the role of Customer Operations Support, you will handle a variety of tasks from application support to active engagement in marketing. You will be integral in gathering requirements … you are an enthusiastic, driven person with great communication skills able to strike rapport up quickly with customers. Eager to offer 1 st class customer services and be a crucial part in this small team. Key Responsibilities: Act as the initial point of contact for client inquiries, manage projects more »

The role is perfect for someone who has proven experience in a similar role in customer service and has an interest in facilities and is naturally IT savvy and is looking for a new challenge. Based in West Lothian, salary negotiable depending on experience. The core hours are … this vibrant Help Desk team to provide a first line of support for technical, Building Management and Facilities Services. You must be experienced in customer service and a similar facility help desk role would be beneficial as well as IT savvy. You will see through all issues from … initial log through to final resolution, ensuring excellent customer service each time. You will have excellent spelling and grammar, good knowledge of Microsoft platforms and software and take real pride in your work and enjoy going the extra mile. This is a fast paced and busy Help Desk more »

and development like no other, we want your help to drive success in our stores.This role is responsible for providing the highest standards of customer service to our brides and their entourage, to ensure they have a positive, personal experience. Why Choose Us - Benefits for Assistant Manager Attractive … stores through the UK and Europe. We are a company that focuses on achieving the best results possible,providing the highest standards of customer service to our brides and their entourage, to ensure they have a positive, personal experience.As well as an impressive in-house design team, we … your team to support them in being successful. Leading from the front and by example at all times, to consistently delivery levels of exceptional customer service and represent the brand in a professional manner. Open and closing the store (keyholder responsibilities), as well as being responsiblefor accurate cash more »

dealt with in a timely and professional manner. Here at PMG, we are looking for people with positive outlook who have: Excellent communication and customer service skills, Attention to detail, IT literate Ability to be discreet/respect patient confidentiality Previous experience in a similar role is desirable … to Friday 8am to 6pm. Main duties of the job We think the purpose of this job is pretty simple to provide the best customer service every day to every patient! As a Call Handler based in our Patient Central team, you are the voice of our Practice. … their very best for our patients. Job description Job responsibilities We think the purpose of this job is pretty simple … to provide ‘the best’ customer service … every day … every patient! As a Call Handler based in our Patient Central team, you are the voice of our Practice as more »

ambient, contract packaging solutions and fresh and baked goods. Company Overview Great Bear (Part of the Culina Group) provides distribution services to FMCG clients. Customer centric service focus is delivered through a site-level empowered culture. At Culina we have a winning culture, we believe that our culture … accurate data with the ability to work to deadlines and contribute to the overall success of the site. The successful applicant should have administration customer service background, be a confident user of Excel with excellent attention to detail with a proactive and positive approach. Job responsibilities of a … Administrator include: Dealing with all internal and external Customers enquiries in a timely and professional manner Customer PODs To provide proof of customer deliveries, checking for discrepancies ad compiling reports to chase outstanding PODs. Provide daily delivery status orders reports to both internal and external holders Handling customer more »

Description Version 1 has celebrated over 26 years in Technology Services and continues to be trusted by global brands to deliver solutions that drive customer success. Version 1 has several strategic technology partners including Microsoft, AWS, Oracle, Red Hat, OutSystems and Snowflake. We re also an award-winning employer … of the Year - EMEA 2023 and Best Workplaces for Women by Great Place To Work in UK and Ireland 2023. As a consultancy and service provider, Version 1 is a digital-first environment and we do things differently. We re focused on our core values using these we ve … troubleshooting to ensure we are providing value. On a daily basis you will be using your abilities to combine your technical skills, creativity and customer focus to deliver great solutions to our customers and ensure they get the best out of our technologies and solutions. Plan, design, estimate, develop more »

Customer Account Coordinator Pitstone, Tring, Hertfordshire £ Competitive Benefits: 5% Bonus, Excellent Pension, 33 Days Holiday, Dental, High street discounts, Workplace nursery scheme, Midday finish on Fridays, Enhanced family friendly policies, Wellbeing programme, Employee assistance programme including health and finance, Onsite subsidise canteen Skills: Customer Service, Excel, Communication … If you want to help deliver this future, we are looking for enthusiastic and creative people to join our team. The Role As a Customer Account Coordinator at Safran Electrical & Power you will responsible for delivering world-class customer service to our global Aftermarket customers. The role … holder will be responsible for managing the daily interaction with our customers, maintaining and enhancing customer relationships in order to meet organisational and operational objectives. Manage the daily interaction with a selection of regional Aftermarket customers Deliver front line business support and order management between Safran Electrical & Power and more »

Field Service Engineer Reading £26,500 - £27,500 + Stability + Varied role + Benefits + Family Feel Environment + Package + IMMEDIATE START Are you a Field Service Engineer with experience in EPOS and IT looking to work in a business where you can feel appreciated and … will treat you as more than just another number. Work for a leading provider of EPOS and IT installations who pride themselves on their customer service standards across Europe.The lucky field service engineer will play a vital role and will be able to increase your skills with … a company focused on being a great place to work. This Field Service Engineer Role will include: * Field Service Engineer role - Regional cover * Service, maintenance and installation of company equipment * Testing and Replacement of Tills and EPOS systems The successful Field Service Engineer will have: * A more »

Location: Manchester Service Desk Analyst (6 month FTC) Thanks for checking out our job opening; we are excited that YOU are interested in learning more about NCC Group. We are on a mission to make society a safer and more secure place. Our people are the ones who make … Security and Risk Mitigation business… https://www.nccgroup.com/uk/Role Purpose Working as part of the internal IT department, in the Service Desk Team, you will provide 1st and 2nd line IT support in accordance with best practice to ensure accurate recording of all reported incidents … changes and service requests that affect IT infrastructure and networks, resulting in timely and cost-effective resolutions within specified service level agreements. You will also provide an appropriate, but high level of customer service in carrying out employee administration tasks globally. Key Accountabilities Employee Administration To more »

Service Desk Agent Do you enjoy Customer Service? Can you diagnose and problem solve issues? Do you want to collaborate and achieve together with committed people to provide quality 1st line support for one of our long-term partners? We are looking for a Service Desk … Agent to join and expand our 1st line team based within our office in Manchester. Your role will be to provide first class customer service while problem solving and dealing with an array of queries and faults being raised by our customer. You will be working on a … busy and active service desk , answering phone calls, webchats and other forms of digital contacts, keeping to agreed SLA's and KPI's. Your experience Educated to GCSE grade or equivalent Excellent Customer Service Skills. Excellent problem-solving skills. Excellent verbal and written communication skills with an more »

Services will be responsible and accountable for the successful delivery of all contracted services, and for fulfillment of all Professional Services engagements, ensuring that customer satisfaction and quality remain paramount. The role must work closely with other department heads and sales colleagues to ensure that there is a holistic … approach to the end to end services that our customers receive, whilst also continually driving service and quality improvements. Key duties and responsibilities are : Creating and driving the strategic direction for Managed & Professional Services Ensuring that services meet all statutory requirements and are delivered to SLA, time and budge … all Managed & Professional Services Establish SLA’s, OLA’s and KPI’s to manage the performance of internal resources, shared services and 3rd party service providers Drive continuous, measurable Service Improvement and Development Plans Identify operational risks to services and projects, ensuring mitigation actions are recorded and delivered more »

Allowance+ prvate medical/dental insurance + many more Location: Essex *MUST BE UK BASED AND SC ELIGIBLE. NO SPONSORSHIP PROVIDED* The Senior Field Service Engineer will be responsible for diagnosing and repairing various IT equipment such as servers, PCs, laptops, printers, and point of sale systems (EPOS) at … different customer sites throughout the UK. They will ensure adherence to company processes, procedures, and contractual obligations while upholding excellent customer service standards. Candidates should possess extensive experience as a Field Service Engineer, effective communication skills, and the ability to collaborate within a team environment. Reporting … Proficiency in installing, configuring, and supporting Server/Desktop/EPOS environments, as well as installing client software for various networking platforms at different customer sites in the UK. Adherence to documented procedures and safety precautions, including ESD protocols. Demonstrating effective problem-solving skills and the ability to adapt more »

computing, networking, and cloud issues. The successful candidate will work alongside our varied ServiceDesk team to deliver a timely, professional, and friendly service. The Service Desk Engineer role focuses on all aspects of technical and customer service requirements for Greenpoint Computer Services customers. You will be responsible … as within our internal team of engineers. A strong passion for technology is a must along with dedication to helping others and building strong customer relationships. Day to day activities will be balanced between initially triaging customer IT issues, providing a proactive customer service, providing assistance … Support is responsible. Escalation Management: Assign unresolved incidents to appropriate groups (2nd or 3rd Line Support) within agreed timelines. Incident Tracking: Monitor and manage service desk incidents until closure, keeping affected users informed of progress. Service Level Adherence: Ensure that tickets meet or exceed service level agreements more »

Our client, a leading designer and supplier of broadcast audio equipment are seeking a talented and dedicated Customer Support Engineer to join their team and contribute to their mission of providing top-tier support to their clients. As a Customer Support Engineer, you will be an integral part … of their customer support team, responsible for ensuring the smooth operation of their products and services in the broadcast audio industry. Your technical expertise and passion for customer satisfaction will be critical in this role. Key Responsibilities will include: Efficiently handle customer service inquiries and calls … providing technical assistance and solutions. Perform the commissioning of our broadcast products at customer sites, ensuring proper installation and functionality. Carry out upgrades, fault correction, and mixer upgrades for clients on-site. Offer support to other Customer Support Engineers in the field, utilizing factory facilities to diagnose and more »