2 of 2 Permanent Customer Support Analyst Jobs in the UK excluding London

1st Line Customer Support Analyst - BPSS, End User Support Up to £165 per day (Inside IR35 - Umbrella) Primarily Remote (Must be UK Based) 3-Month contract I am currently working with a leading UK consultancy who require an IT literate, 1st Line Customer Support Analyst with an understanding of Telephony systems to work on a 7am - 7pm shift pattern (Monday - Friday) for their end client. Key Requirements: Exceptional communication skills and excellent telephone manner Previous Customer Support/1st Line Support/End User Support experience IT Literate … to work 8 hours on a shift pattern spanning 7am - 7pm Monday - Friday BPSS eligibility Immediate availability Nice to have: Knowledge of Genesys systems Customer-facing, EUC Support experience in a large, complex organisation Flexibility to work in a hybrid capacity (on-site) if required IT related Degree More ❯

Customer Support Analyst Competitive + Bonus + Benefits Manchester, UK Permanent full time Step into the spotlight and become the person our customers rely on when no one else is online. At IRIS Software Group, we help schools around the world run smoothly with our award-winning … iSAMS software. Now were looking for someone confident, capable, and calm under pressure to own the evening shift and support our customers across North America. Youll be the go-to expert from 4pm to midnight , Monday to Fridaysolving problems, logging tickets, keeping things moving, and making a real impact … shine, take the lead, and become the trusted name customers turn to when the rest of the UK team clocks off. If youve got support experienceand maybe even some leadership know-howyou could be exactly who were looking for. What Will YouBe Doing? Taking ownership of customer queries More ❯