CustomerSupportAnalyst - Service Desk Our Birmingham based client, one of the midlands premier employers, is currently looking for a CustomerSupportAnalyst to join their team for an initial 3 month contract. As a CustomerSupportAnalyst you will work … proactively with customers to support a range of issues and queries across multiple business areas. This role will see you have plenty of variety as you will respond to queries that can range from technical advice to potential new user set up over the phone or via a ticketing … system. You will be using multiple systems to support customers, therefore we would look for you to have an understanding of Windows office packages. It is vital that you have experience in a Customer Service role Other key responsibilities and accountabilities will include: Handle all queries in a more »
CustomerSupport Specialist, Service Desk Analyst £32-38k + Benefits 18 month contract 2 days a week on site in Belfast (BT1) Our client is a leading global IT Solutions provider who are seeking to recruit a CustomerSupport Engineer/Service Desk Analyst to deliver unique value by collaboratively and reactively solving customer problems, providing proactive support advice, contributing to product quality and enhancements and creating self-help assets to broadly reach more customers. You will be part of a team responsible for providing an outstanding technical support experience … to our business customers. From problem identification to full resolution, you will own and manage the customer experience over the phone and Web. Your responsibilities will include the below: Responsible for the customersupport experience Own, troubleshoot and solve customer technical issues, using collaboration, troubleshooting best more »
Here at EMIS we are looking for a CustomerSupportAnalyst to come and join our customer driven, diligent and collaborative team on a permanent basis. Providing an outstanding customer experience is essential, as you will proactively work with the Service Desk team to support … break into the technology industry but perhaps a little unsure of where to start. This doesnt mean we need you to have previous technology support experience, we can teach you that, but the roles will see you have a more technical focus and will provide you with an abundance … of great skills to then support you in furthering your career here at EMIS. Our Isle of Wight/Leeds support service teams meet in the office twice weekly on Monday and Tuesday. We work on alternate weekly shift patterns, Monday to Friday, 8-4.30PM then 9.30 more »
Reading, Berkshire, South East, United Kingdom Hybrid / WFH Options
Claremont Consulting
My client is looking to recruit a customersupport person who can either be entry level or up to 2 years call centre or customersupport experience The role centres around supporting a state of the SAAS based system and the level of training on offer more »
Here at EMIS we are looking for a CustomerSupportAnalyst to come and join our customer driven, diligent and collaborative team on a permanent basis. Providing an outstanding customer experience is essential, as you will proactively work with the Service Desk team to supportmore »