5 of 5 Permanent Customer Support Specialist Jobs in the UK excluding London

We are hiring for a German Speaking Technical Customer Support Specialist to join a global technology specialist company.Location Farnborough, south west of London. Hybrid role, mostly a remote job with some occasional office based work, but mostly remote! Languages Fluent German & English Required The Company Our client is a fast-growing tech company at the forefront … of innovation in global communication and business technology services. The Role of the German Speaking Technical Customer Support Specialist As the German Speaking Technical Customer Service Specialist, you will provide customer support and technical support to German and English speaking global business clients using their innovative communication platform and hardware. As part … of their global Customer Support Team, you will help customers resolve technical issues, communicating clearly throughout the support process, and ensuring a smooth and consistent experience across the full product suite. Typical job responsibilities will include: Respond to customer calls and emails to diagnose and resolve issues Manage and resolve support tickets efficiently Support More ❯

L2/L3 Customer Support Specialist Edinburgh/Hybrid I am currently working with a rapidly growing SaaS company that is making a real impact in its sector. Theyre looking to bring on board a talented L2/L3 Customer Support Specialist This is an excellent opportunity for someone who thrives in a fast … pension scheme A supportive, close-knit team environment The chance to work for a company where your contribution will have real impact The Role: Provide second- and third-line support for customers using cloud WiFi systems and captive portals Resolve complex networking issues involving controllers, access points, routers, VLANs, and firewalls Guide partners and customers through setup, configuration, and … optimisation of WiFi solution Support onboarding of new customers with product walkthroughs, best practices, and configuration guidance Assist in the development of training materials and contribute to product knowledge bases To be considered, you will have: 2+ years in a Level 2 or Level 3 technical support or network engineering role Hands-on with cloud-managed network controllers More ❯

L2/L3 Customer Support Specialist Edinburgh/Hybrid I am currently working with a rapidly growing SaaS company that is making a real impact in its sector. They're looking to bring on board a talented L2/L3 Customer Support Specialist This is an excellent opportunity for someone who thrives in a … pension scheme A supportive, close-knit team environment The chance to work for a company where your contribution will have real impact The Role: Provide second- and third-line support for customers using cloud WiFi systems and captive portals Resolve complex networking issues involving controllers, access points, routers, VLANs, and firewalls Guide partners and customers through setup, configuration, and … optimisation of WiFi solution Support onboarding of new customers with product walkthroughs, best practices, and configuration guidance Assist in the development of training materials and contribute to product knowledge bases To be considered, you will have: 2+ years in a Level 2 or Level 3 technical support or network engineering role Hands-on with cloud-managed network controllers More ❯

Job Title: Trainee Customer Support Specialist Location: Leicester (LE12) About Us: Our client is a leading recruitment CRM software business dedicated to providing a top class service to their clients/users. They are passionate about delivering an exceptional service, training and solutions to their clients. We are currently seeking a dynamic, friendly, energetic, well spoken, computer … literate, problem solving individual to join their customer support team. Job Description: As a Customer Support Representative, you will be the first point of contact for their clients, providing them with outstanding support and guidance through the CRM software. Your role will involve addressing customer enquiries, resolving issues, offering training whilst keeping a calm … helpful and supportive approach to ensure a positive customer experience. Key Responsibilities: Respond promptly to customer enquiries via phone, video calls and emails. Troubleshoot, educate and resolve customer issues, providing clear and effective solutions. Maintain accurate records of customer interactions and transactions on Zendesk. Collaborate with customers and deliver training sessions to improve user knowledge and More ❯

This is a lovely role for a FRENCH speaker who likes customer care and is based around the READING area. There will be full training provided in this position and plenty of opportunity to grow your responsibilities and move up in the organisation if you have a talent for looking after customers. The company is within the automotive sector … generally be very supportive. There is a strong admin content in this role, which makes it more varied and the team is friendly and warm. Job Title: FRENCH-Speaking Customer Support Specialist Sector: Automotive Language Requirement: Fluent FRENCH Salary: £27,000 plus excellent benefits Location: Reading (Hybrid work available after training) Working Hours: Monday to Friday … all products so that the advice that you give is a genuine solution to a problem. The team is international and very well thought of. The Role: You will support automotive dealerships in France and will be the frontline representative of the company. This is an inbound role There are 2 key elements to this role: 1) customer More ❯