Here at Bournemouth & Poole College, we have a position available for a Senior DesktopAnalyst on a full time, permanent basis . In return,you will receive a competitive salary of £32,228 – £33,191 per annum. At Bournemouth & Poole College our staff are passionate and committed to achieve the very best outcomes for our students – we transform … This makes our College a unique, vibrant and rewarding place to work. You will be employed through Southern Educational Professional Services Ltd; a subsidiary of the College. The Senior DesktopAnalyst Role: As our Senior DesktopAnalyst, you will be a key part of a customer focussed IT Services team and fundamental to the delivery of … an IT desktop experience which meets the need of all of our users application deployment desktop automation and remote support systems enterprise end point security. Responsibilities as our Senior DesktopAnalyst will include: To ensure that all tasks and developments are documented for colleagues to refer to. To ensure that workstations have the latest critical and More ❯
Desktop Support Lead/Senior 2nd Line Support Analyst A fantastic opportunity has arisen for a Desktop Support Lead/Senior 2nd Line Support Analyst to join our leading legal client on a permanent basis. Desktop Support Lead/Senior 2nd Line Support Analyst Responsibilities and Duties: • Using the Incident Management tool to record … implement temporary or permanent fixes with the aim of restoring service as soon as possible. • Provide support at events and meetings in line with the business requirements. • Ensure that desktop security configurations and practices are implemented and maintained in line with the company’s policies and procedures. • Assist with the cover or overflow of Service Desk calls, ensuring they … logged in accordance with the incident management and quality management processes. • Assist in knowledge sharing by contributing towards the creation/amendment of support documentation into the Knowledge Base Desktop Support Lead/Senior 2nd Line Support Analyst Knowledge, Sills and Experience: • At least two years' experience in a similar role. • ITIL Foundation accreditation preferred. • Strong knowledge of More ❯
Here at Bournemouth & Poole College, we have a position available for a Senior DesktopAnalyst on a full time, permanent basis . In return,you will receive a competitive salary of £32,228 - £33,191 per annum. At Bournemouth & Poole College our staff are passionate and committed to achieve the very best outcomes for our students - we transform More ❯
and provide remote support to other locations as needed. Technology Stack Support, maintain, and troubleshoot Microsoft 365 , including Exchange Online, SharePoint, Teams, and OneDrive. Manage and support Windows 11 desktop environments and Active Directory user accounts, permissions, and group policies. Provide first-line and second-line support for Azure AD , Intune , and other Microsoft cloud services. Assist with endpoint More ❯
and provide remote support to other locations as needed. Technology Stack Support, maintain, and troubleshoot Microsoft 365 , including Exchange Online, SharePoint, Teams, and OneDrive. Manage and support Windows 11 desktop environments and Active Directory user accounts, permissions, and group policies. Provide first-line and second-line support for Azure AD , Intune , and other Microsoft cloud services. Assist with endpoint More ❯
