Desktop Support Analyst/2nd Line Support Analyst I have an exciting new opportunity that has become available for a Desktop Support Analyst/2nd Line Support Analyst to work for a market leading Law Firm in Birmingham on a permanent basis. Technically resolves … SCCM, McAfee PGP, Bit locker) End point Enterprise deployment technologies - device pre-boot configuration, booting devices running device build sequences (Microsoft SCCM, Microsoft MDT) Desktop Support Analyst/2nd Line Support AnalystMore ❯
DesktopAnalyst – End User Computing We’re partnered with a global tech-driven investment firm to find a highly capable DesktopAnalyst to join their world-class infrastructure team. You’ll manage and optimise the end-user computing environment across a global footprint — Windows 10/… Yealink). This role combines deep technical execution with business impact — from automating secure builds to troubleshooting complex AV setups and leading next-gen desktop initiatives. You’ll be supporting critical functions like trading, research, and data, where stability and performance are non-negotiable. If you're confident with More ❯
IT Desktop Support Analyst/IT Support Specialist A fantastic opportunity has arisen for a IT Desktop Support Analyst/IT Support Specialist to join our London based global law firm on a permanent basis. IT Desktop Support Analyst/IT Support Specialist Responsibilities …/Azure AD Basic understanding of networks (LAN, WAN, WAP, Cloud, IP) Desirable: Microsoft Exchange Administration Centre Microsoft 365 Admin Centre iManage Work IT Desktop Support Analyst/IT Support Specialist More ❯
IT Desktop Support Analyst - Active SC Clearance required - Manchester - Contract My client who are leaders in their field are looking for a Desktop Support Analyst who will be responsible for the resolution of all 2nd Line incident and service requests within their region. They will have … customer service skills. Key Deliverables/Responsibilities Manage and prioritise all 2nd line incidents and requests according to defined SLAs General troubleshooting of the desktop computing environment based on service requests logged via the Global Service Desk. Deploy IT Hardware, record and track assets during deployment according to IT More ❯
Help Desk – Desktop Support Analyst Location: London (occasional travel required) Competitive Salary + Comprehensive Benefits We're currently working with a prestigious global investment and advisory firm to find an experienced Help Desk – Desktop Support Analyst I for their London office. This is an exciting opportunity … values, and forward-thinking approach to technology and service delivery. In this role, you’ll be the face of the IT team — providing critical desktop and remote support to internal users across multiple global locations. You’ll troubleshoot a wide range of technical issues, contribute to process improvements, and … new employees. What You'll Be Doing: Providing top-tier IT support (in-person, phone, remote) to employees at all levels Troubleshooting and resolving desktop, mobile, printing, and network issues Managing user accounts via Active Directory and working within an enterprise Windows environment Supporting software deployment, patching, and security More ❯
Senior Desktop Support Analyst Location: On site 5 days per week in London Responsibilities: Provide comprehensive technical support to end-users through in-person interactions, phone communications, and remote access technologies. Diagnose and resolve hardware, software, and network issues on Virtual Desktop Infrastructure (VDI), laptops, printers, and … Deploy and manage software updates and patches using tools such as Microsoft System Centre Configuration Manager (SCCM). Use remote access tools (TeamViewer, Remote Desktop) to assist remote users promptly. Support collaboration and communication tools, including MS Teams, Email, and mobile communications. Collaborate with other IT teams to address … projects, such as system upgrades and migrations. Set up and support audiovisual (AV) equipment for meetings across all organizational levels. Requirements: Extensive experience in desktop support. In-depth knowledge and experience with desktop operating systems, hardware, and software, including Windows 10/11, Microsoft Office Suite, Active Directory More ❯
IT/Desktop Support Analyst x 2/3 - New (REFBJ19) £30,000 - £40,000 + Excellent Benefits A high-profile organisation - recognised as the leader in its field - requires a number of IT/Desktop Support Analysts due to continued growth. Suitable candidates will have the … under pressure. Punctual, good attention to detail. Excellent written and verbal communication skills. Good troubleshooting/problem solving skills. Office 365 administration & troubleshooting skills Desktop troubleshooting. Enthusiastic to learn and develop skills. Network & Firewall knowledge and troubleshooting. Windows server administration. Knowledge of virtualisation software/cloud services (Azure/ More ❯
A leading global quantitative and systematic investment manager is looking for an End User Computing Analyst to join their Global Infrastructure Team. This firm operates across a range of liquid asset classes, using a technology- and data-driven approach to deliver strong returns through collaboration and innovation. In this … AV integration. Develop and maintain PowerShell scripts for automation. Manage device policies, compliance, and patching through Intune. Provide 2nd- and 3rd-line support across desktop and VDI platforms (Citrix, VMware). Troubleshoot and maintain AV solutions including Surface Hubs and conferencing systems. Oversee lifecycle management of end-user hardware. … Drive adoption and training around collaboration tools and desktop tech. You'll need: Extensive experience in enterprise End User Computing environments. Strong technical knowledge of Windows 10/11, Intune, Entra ID, and PowerShell. Experience with Citrix DaaS or similar VDI platforms. Deep understanding of Microsoft 365 and Teams More ❯
Job Description Deskptop Support Analyst Key Accountabilities: Assisting with overseeing the security aspects of the company/project IT set-up including websites that may be hosted internally or externally. Liaison with potential and confirmed collaborators and their IT support partners/staff in coming into and operating within … acceptable service levels are maintained across all systems. Dealing with hardware issues, desktops, laptops, printers, and mobile devices both in person and remotely. Providing Desktop/Laptop support including the following technologies: Microsoft Office 365 products - Outlook, Word, Excel, Access, Internet Explorer, Windows 7, desktops, laptops, printers, networked copiers … and various business applications within a fast-paced business environment. Proven experience of 1st/2nd and 3rd line infrastructure support. Knowledge of multiple desktop programs, configuration and debugging techniques, VoIP telephony systems, Mobile phone support, network technologies. Project management skills, including the ability to effectively deploy resources and More ❯
