We are currently looking for highly customer-focused and enthusiastic Desktop Engineer to support our client, predominately based on their site in Scotstoun and providing support to sites in Govan and Hill End when required. This is a full-time permanent position working 37.5-hours per week … or be able to obtain SC Security Clearance. For this reason we are only able to progress with applications from British nationals. As a Desktop Engineer you will be involved with: out security audits of all devices holding data on the network by scanning and reporting – Installations, Moves, Additions … and Changes of all in-scope managed devices and Eyes Support to visually verify the state of managed devices Support including special project activities as they arise Management & Stock Management the lifecycle of loan user equipment directly along side the client managing own workload whilst liaising with other more »
DesktopSupport Engineer Location: Yeovil Salary: £29,290 Requirements: must either hold or be able to obtain SC security clearance, British nationals only The site benefits from easy access to travel links, free parking, and subsidised employee rates at the on-site restaurant. This is a full-time … permanent position working 08:00 – 17:30 Monday to Thursday and 08:00 – 16:00 on Fridays As a DesktopSupport Engineer your role will involve: • Desktop/Laptop/VDI build, configuration and deployment to end users • Software installation/deployment • Smartphone deployment • Assisting the 2nd … Line support team with laptop, desktop and VDI terminals support calls • Hardware installation/upgrade/break fix for desktop, laptop, and server • Smartphone support • Service Desk cover as required • Assisting with customer projects What we're looking for: • Full UK driving license is essential more »
Job title: DesktopSupport Team Lead Location: Bristol Salary: Up to 40,000 per annum Job type: Permanent They are employed in the infrastructure sector. Using data-rich, virtual, interactive, and collaborative technologies, they help clients make more informed decisions for difficult jobs. You will be the Desk … Side and Technology Support Team Lead is the central point of contact for all IT-related incidents and service requests within their region. Tour role is to both provide second-line support and supervise/lead the local IT resources operationally. You will be responsible for resolving support … being supported. Working knowledge of database/excel structures/tables/configurations. Responsibilities: Manage the daily activities of the Desk Side and Technology Support Team and assume responsibility for the recruitment, training, objectives setting, and personal development reviews of team members. Manage and prioritise all 2nd line incidents more »
Bath, Somerset, South West, United Kingdom Hybrid / WFH Options
University of Bath
DesktopSupport IT Technician Department : Digital, Data & Technology Group Salary : Starting from £25,138, rising to £28,759 Closing date : Sunday 23 June 2024 Are you passionate about all things technology? This is a great opportunity for you to develop your IT career. If you have a background … in or a passion for technology, we'd love to hear from you. You'd be joining our small, experienced standard support team in either a 1st or 2nd line support role, working in a fast-paced environment where you will gain experience and exposure to a variety … of challenges and problems that will build your expertise. About the role Working in Standard Support 1st Line/Service Desk Team: This team provides initial triage of all tickets/support requests received by DDaT Service Desk. - this may be done in person at the Service Desk more »
DesktopSupport Engineer Team Leader Salary Starting from £29,605, rising to £36,024 Closing date Sunday 23 June 2024 About the role You will be part of a team responsible for the provision of 1st line and/or 2nd line support for all equipment, software … and services supported by DDaT. This team is responsible for the effective response to, investigation of and resolution of, all support requests; for the provision of 1st line and/or 2nd line field support for all IT & Audio-Visual equipment and services supported by DDaT. The Senior … of the IT Delivery & Operations Service Desk counter (and associated booking and loan services for staff and students); and for the initial triage of support requests received. This role includes line management responsibilities and will require the post-holder to lead a small team of Service Analysts with responsibility more »
professional services business with over 400 offices worldwide. Due to its exciting growth plans for 2024/25 there is an opportunity for a DesktopSupport Analyst to join its collaborative and close-knit IT team providing regional and national support on a range of internal initiatives. more »
Cognizant is seeking Deskside Support/Site Support Engineers for our Infrastructure Services Practice. Cognizant Infrastructure Services – Provides IT infrastructure & Cloud services for clients across industry verticals, including both Consulting/Professional and Managed Services, across Enterprise Computing, Cloud, Data Centres, DevOps, End User Computing, Service Desk, Network … Services and Environment Management Services. Key Responsibilities Configure, troubleshoot, isolate, repair, and resolve all customer desktop issues including desktop/laptop hardware and software, mobile devices, printer/scanners/copiers, audio visual equipment, hardware peripherals and other desktop related equipment Primarily responsible for working day to … day user support activities, as well as supporting system maintenance activities such as – application bug fix, and project deployment support. Troubleshoot and repair desktop computers tenure they interconnect seamlessly with multiple systems including network drives and all business productivity applications Troubleshoot application issues ,Resolve users’ IT issues related more »
Deskside Support Engineer - Security Cleared This is an exceptional opportunity to work for one of the largest and most well-known IT brands in the world, you will work on a secure site in Yeovil as such active Security Clearance is essential. Job Summary As the Deskside Support Engineer, you will provide on-site desktopsupport for end users, advising and assisting users in solving problems related ... more »
Surrey, England, United Kingdom Hybrid / WFH Options
Servers.com
Job Title DesktopSupport Engineer Working Hours/Arrangements 40 hours per week (9am to 6pm, including one hour of unpaid break), Mondays to Thursdays – office based; Fridays – work from home. Flexible-working might be considered (2 WFH days a week) following completion of probational period. Salary Range … headquartered in Cyprus, EU. Servers.com provides access to premium server hosting solutions in over 18 datacentres globally. Job brief We are looking for a DesktopSupport Engineer to join our IT team at Servers.com to provide fast and useful technical assistance on computer systems. You will answer queries … solve them. You will also be responsible for collaborating with the IT Manager and helping the IT Team run new projects. As an excellent Desktopsupport engineer, some of your responsibilities will be monitoring and maintaining the computer systems within our organisation in a technical support role. more »
Responsibilities will include, but are not limited to: IT Helpdesk and Desktopsupport : Administration of the IT Helpdesk Preparation and provision of hardware and software for new employees Serving as the main point of contact for all employees regarding unresolved IT helpdesk incidents. Assist IT infrastructure upgrades and … assistance for PC users, telephony, and mobile communications Maintaining registers for maintenance and IT hardware and software asset database Develop technical knowledge. Software Application Support: Enhancing skills and offering software support for all business software applications. Assist in the installation of software updates. Assist on software development projects … as required by the IT Infrastructure and Operations Manager Desired Skills & Experience: Essential Educated to NVQ Level standard or equivalent experience. Experience of helpdesk support Understanding of Active Directory (including Administration) Office 365 (including user/license Administration) Azure (Entra ID) user and group administration IT support (including more »
DesktopSupport Engineers, Aberdeen Life here at prosource.it is as busy and exciting as ever- and as a result, we are looking to build our team of DesktopSupport Engineers in Aberdeen . Our DesktopSupport Engineers work across a broad range of technologies … and liaise with multiple areas of the business to support incidents, problems and requests. They’re responsible for answering IT requests via the phone, email, live chat or instant message and explaining solutions in technical and non-technical terms, so we need people who are comfortable interacting with users … and who excel at customer service and communication. We’re particularly keen to hear from experienced DesktopSupport Engineers who are Offshore Certified or who are interested in undertaking offshore certification (funded by us) to carry out occasional ad-hoc offshore trips as part of the Desktopmore »
DesktopSupport Engineer | £25,000 - £30,000 + Company Benefits | Hybrid | Education Are you looking to join a technical team full of driven and passionate people? Are you looking to develop and grow in an expanding company? Are you looking to work across a wide range of technologies … We are working with a Private Education organisation with multiple sites over the UK. They are looking to appoint a 2nd Line Desktop Engineer whose duties include providing remote support while being involved in various infrastructure projects. You will also be given a great opportunity to develop your … technical skills and grow in a dynamic, successful company. You will need: Microsoft Stack - Windows Server, M365, Intune 2nd Line Deskside Support Basic networking skills - DNS, DHCP, TCP/IP Hardware Support You will get: 35 days holiday inc. bank holidays Medical cover Perkbox scheme Please apply for more »
1st line support engineer/helpdesk – Windows, Server/desktop, Office365, onsite Working for a leading MSP across support, business applications and IT services you will be experienced in working in a fast-paced environment and are committed to providing high levels of customer service. The clients … service desk enquiries as they are called in with aim of resolving them first time within tight SLA’s. Ket skills: Answering first line support calls and logging into ticketing system. Responding to support calls to ensure customer satisfaction. Troubleshooting issues in the first instance to ensure prompt … and record information into ticketing system. You will get experience in supporting a broad range of technologies and working on interesting projects, within the support team. There is time allowed for certification study and they financially reward you for doing so as well! If you are interested, please send more »
opportunity has arisen to join a world leading global organisation. Our client, a blue-chip IT company, is currently seeking a Security Cleared Deskside Support Engineer II based on their customer site in Edinburgh. This is a temporary role to start ASAP for 3 – 6 months. The role is … Role Overview Supporting one of our clients based from the site in Edinburgh, day-to-day activities will include resolving a wide variety of desktop software and hardware incidents and service requests, while minimising disruption and providing first-class customer Service. The site benefits from easy access to travel … technical standards, service delivery processes and ensuring service delivery is both cost effective and efficient • Responsible for Incident ticket handling, escalation, and problem diagnosis • Desktop/Laptop/VDI – build, configuration, and deployment to end users • Assist with software installation/deployment • Assist with Smarthphone deployments Secondary role requirements more »
of technologies? We are working with a Private Education organisation with multiple sites over the UK. They are looking to appoint a 2nd Line Desktop Engineer whose duties include providing remote support while being involved in various infrastructure projects. You will also be given a great opportunity to … develop your technical skills and grow in a dynamic, successful company. You will need: Microsoft Stack - Windows Server, M365, Intune 2nd Line Deskside Support Basic networking skills - DNS, DHCP, TCP/IP Hardware Support You will get: 35 days holiday inc. bank holidays Medical cover Perkbox scheme Please more »
We have an exciting opportunity for an experienced DesktopSupport Engineer to provide our client, onsite day-to-day IT support based at their Yeovil site office. The site benefits from easy access to travel links, free parking, and subsidised employee rates at the on-site restaurant. … to be able to obtain SC Security Clearance. For this reason, we are only able to progress with applications from British nationals. As a DesktopSupport Engineer your role will involve: Desktop/Laptop/VDI build, configuration and deployment to end users Software installation/deployment … Smartphone deployment Assisting the 2nd Line support team with laptop, desktop and VDI terminals support calls Hardware installation/upgrade/break fix for desktop, laptop, and server Smartphone support Service Desk cover as required Assisting with customer projects What we're looking for: Full more »
Salary: £27,000 - £30,000 per annum Brand: Cantium Business Solutions Location: Kings Hill The Role Cantium is seeking a Senior DesktopSupport Engineer to join our Regional Support Team. This role involves providing proactive and reactive IT support for all Cantium Business Solutions local authority … customers. As the Senior DesktopSupport Engineer, you will be responsible for responding to user requests for support through remote tools and hands-on triage, ensuring timely resolution or escalation to the DesktopSupport Manager. This role may require some field-based IT support … Maintain proactive estate monitoring to make sure problems are resolved before they become major issues Quickly address and resolve all client concerns, guaranteeing excellent support and compliance with predetermined service standards Supports the creation of a functional interface between customers and service providers, including, when appropriate, outside vendors. This more »
Warrington, England, United Kingdom Hybrid / WFH Options
RedRock Consulting
2nd Line IT Support Engineer/DesktopSupport Analyst x 2 - Warrington/Hybrid - Immediate Start! Salary: £28,000 - £35,000 + Hybrid + Good Benefits Package A leading organisation with offices throughout the globe requires 2nd Line IT Support Engineers/DesktopSupport Analysts to join its growing support function. This is an excellent opportunity to join a collaborative and close-knit IT team that are spread across the UK, where you will enjoy a great working environment, strong learning culture and have the opportunity to become a key part of … Office 365. Strong knowledge of PC hardware coupled with the ability to set up, configure, and rebuild workstations. Experience of providing onsite/remote support, prepping and installing equipment for new starters, software and hardware installs and troubleshooting network issues and patching Excellent customer relationship, communications and interpersonal skills more »
2nd Line IT Support Engineer/DesktopSupport Analyst x 2 - Warrington - Up to £35k p.a + Benefits and Development! Salary : Up to £35k per annum Location: Warrington - Onsite 3 days a week (Hybrid) A leading organisation in the Warrington area area requires a 2nd Line IT … Support Engineer/DesktopSupport Analyst to join its fantastic growing team. Ideal candidates will have the following: Experience of supporting Microsoft Windows environments - including Windows 10/11, Active Directory, MS Office Suite and Office 365 Strong knowledge of PC hardware coupled with the ability to … set up, configure, and rebuild workstations Experience of providing onsite/remote support, prepping and installing equipment for new starters, software and hardware installs and troubleshooting network issues and patching A driving license and access to a vehicle This is an excellent opportunity to join a leading organisation to more »
DesktopSupport Analyst - Warrington - Up to £35k p.a + Benefits and Development! Salary: Up to £35k per annum Location: Warrington - Onsite 3 days a week (Hybrid) A leading organisation in the Warrington area area requires a DesktopSupport Analyst to join its fantastic growing team. Ideal … candidates will have the following: Proven experience in support: MS Office Suite, Office 365 and Windows 10/11 Excellent interpersonal skills or prior experience in a customer service role Experience with a ticketing system (Desired) This is an excellent opportunity to join a leading organisation to grow, develop more »
DesktopSupport Engineer - Warrington - Up to £35k p.a + Benefits and Development! Salary: Up to £35k per annum Location: Warrington - Onsite 3 days a week (Hybrid) A leading organisation in the Warrington area area requires a DesktopSupport Engineer to join its fantastic growing team. Ideal … candidates will have the following: Proven experience in support: MS Office Suite, Office 365 and Windows 10/11 Strong knowledge of PC hardware and the ability to set up, configure, and rebuild workstations will be useful experience for this role Driving License and access to a Car This more »
Security Clearance Supporting one of our clients based from the site in Edinburgh, day-to-day activities will include resolving a wide variety of desktop software and hardware incidents and service requests, while minimising disruption and providing first-class customer Service. The site benefits from easy access to travel … technical standards, service delivery processes and ensuring service delivery is both cost effective and efficient • Responsible for Incident ticket handling, escalation and problem diagnosis • Desktop/Laptop/VDI – build, configuration and deployment to end users • Assist with software installation/deployment • Assist with Smarthphone deployments Secondary role requirements … Assisting the 3rd Line support teams with laptop, desktop and VDI terminals support tickets • Hardware installation/upgrade/break fix for desktop, laptop, and server • Smarthpone support • Assisting with customer projects • Create and update procedural documentation • Basic telephony support and cable patching • Provide more »
to start ASAP, they will wait for a notice for the right candidate. Tech Stack: Office365suite including Exchange Teams and SharePoint End user hardware support (Windows 10/11, iOS, Android) AWS/Azure Active Directory Ticketing This role offers a fantastic opportunity for progression and will look to more »
in the UK. AWS Advanced Solution provider program and Managed Service Provider program. Job Description Main purpose of the job: To provide deskside technical support and advisory service of End UserCompute (EUC) devices, including resolving and enabling the resolution of incidents, problems,requests, and deploying new hardware and associated … software. Main Duties and Responsibilities: Essential duties may include, but are not limited to, the following: Act as 2nd Line support for all EUC technical incidents through to resolution at deskside. Create knowledgebase articles where repeated incidents are logged to assist Service Desk Analysts to increase 1st time Fix … and major incidents assigned to the EUC team withinservice level agreements To log and follow up issues that have been raised with 3rd party support teams where appropriate Support, manage, optimise and maintain the configuration and installation of Desktops,Laptops and hardware replacements Comply with Desktop Good more »
Role: Onsite IT Support Engineer Location: Houston, Texas (Onsite working - 5 days per week) Salary: Flexible dependent on experience, plus company benefits including pension and private medical cover An accomplished, Onsite IT Support/Desktop Engineer is required for this superb opening to work in our leading … global client's expanding IT services division as they expand their portfolio of services. The IT Support Engineer will focus on providing IT services to end users. This will be a face to face role, working in the office 5 days per week. You will perform Incident & Problem management … Resolution for all relevant tickets. You will also co-ordinate with the Service Desk and Third-Party vendors to manage all On-Site Technical Support requests to Resolution and Closure. Role: The Onsite IT Support Engineer will deliver quality IT services from the respective HUB location, collaborating with more »