London, South East, England, United Kingdom Hybrid / WFH Options
Lloyds Online Doctor
qualitative and quantitative user research across discovery and live product areas. Select and apply the most appropriate research methods for the task at hand (e.g., interviews, usability testing, field studies, diarystudies, surveys, journey mapping, data analysis). Engage with diverse user groups including patients, clinicians, carers, operational staff, and NHS partners. Design and moderate research sessions More ❯
Chatham, Kent, United Kingdom Hybrid / WFH Options
OneSavings Bank PLC
narratives across a wide range of stakeholders. Your responsibilities will also include: Conduct a wide range of qualitative and quantitative research methodologies (e.g., in-depth interviews, usability testing, surveys, diarystudies, desk research, concept testing) Champion customer needs across functions and be an ambassador for implementing design thinking across all teams Build research capability across the design team … by mentoring and training others to run their own studies confidently and GDPR compliant Build and maintain research repositories and share insights that inform multiple teams in transformation, such as product, design, marketing, and customer insights Take ownership of designing and implementing GDPR-compliant research processes, embedding best practices across the team through training and guidance Mentor digital designers More ❯
problems and meets their needs. Lead the research for your team, suggesting the best approaches and methodologies to use to capture the right user insights. Plan and run qualitative studies, including remote and in person interviews, observations, diarystudies, concept testing and usability studies. Use quantitative methods such as surveys to identify actionable insights and collaborate with More ❯
Manchester, Lancashire, United Kingdom Hybrid / WFH Options
Capgemini
problems and meets their needs. Lead the research for your team, suggesting the best approaches and methodologies to use to capture the right user insights. Plan and run qualitative studies, including remote and in person interviews, observations, diarystudies, concept testing and usability studies. Use quantitative methods such as surveys to identify actionable insights and collaborate with More ❯
Newcastle Upon Tyne, Tyne And Wear, United Kingdom Hybrid / WFH Options
Capgemini
problems and meets their needs. Lead the research for your team, suggesting the best approaches and methodologies to use to capture the right user insights. Plan and run qualitative studies, including remote and in person interviews, observations, diarystudies, concept testing and usability studies. Use quantitative methods such as surveys to identify actionable insights and collaborate with More ❯