Birmingham, West Midlands, United Kingdom Hybrid/Remote Options
Apogee Corporation**
organisations to work smarter and achieve more, and your expertise could be the difference that turns a challenge into a success story! We are searching for a Post-Sales EscalationEngineer who thrives in dynamic environments, enjoys solving complex issues, and takes clear pride in exceptional customer experience. Think of yourself as the trusted guide in a world More ❯
Birmingham, West Midlands, United Kingdom Hybrid/Remote Options
Apogee Corporation**
organisations to work smarter and achieve more, and your expertise could be the difference that turns a challenge into a success story! We are searching for a Post-Sales EscalationEngineer who thrives in dynamic environments, enjoys solving complex issues, and takes clear pride in exceptional customer experience. Think of yourself as the trusted guide in a world More ❯
Bristol, Avon, South West, United Kingdom Hybrid/Remote Options
Alexander Mae (Bristol) Ltd
Engineer. This role is to support their clients managed IT Support client base and develop and drive forward new requirements. Its important to note that this isnt a project engineer role but to support their clients on their service desk as a Senior Engineer. You will be reporting into the Service Desk Engineer. Responsibilities will include: Acting as a … technical escalation point to the IT service desk Assist with pre-sales technical support Providing technical support by way of support tickets and emails Answering the phone when needed Completing business as usual activities such as vulnerability management, patching, backend systems troubleshooting Acting as primary technical lead Training other members of the desk, or assisting non technical staff with … support issues Answering to the service desk manager A broad skill set is required for this role as you are the escalation point for the service desk. It is a pre-requisite that you have Azure platform & cloud-based skill set, with a comprehensive knowledge of traditional systems, server operating systems. The Person: For this role, our client is More ❯
ABOUT US With over 30 years of expertise, Apogee transforms how organisations of every size and sector manage their IT delivering everything they need through one seamless point of contact.As an independent subsidiary of HP Inc., we combine the agility More ❯
ABOUT US With over 30 years of expertise, Apogee transforms how organisations of every size and sector manage their IT delivering everything they need through one seamless point of contact.As an independent subsidiary of HP Inc., we combine the agility More ❯
ABOUT US With over 30 years of expertise, Apogee transforms how organisations of every size and sector manage their IT delivering everything they need through one seamless point of contact.As an independent subsidiary of HP Inc., we combine the agility More ❯
