2 of 2 Permanent Ethnographic Research Jobs in the UK excluding London

personal pension plan of an additional 5% of your base salary paid by us monthly to save for your future. Your Role And Responsibilities An Experience Consultant specializing in Research is responsible for conducting a range of methodologies to gather customer insights for creating engaging and interactive digital experiences, including web, mobile, and other digital platforms. These techniques may … encompass ethnographic research, generative research, quantitative research, workshops, secondary research, surveys, focus groups, social listening, prototyping, usability, and accessibility testing. The role requires interpreting and analysing research data, extracting valuable insights, and applying analytical skills and technical or statistical backgrounds to uncover user needs and behaviours. Ultimately, the Experience Consultant in Research plays … a crucial role in shaping brand experiences and communications that resonate with target audiences. Conduct user research using both qualitative and quantitative methods including interviews, surveys, usability testing, and analytics analysis. Employ user-centered design methodologies to inform design decisions, focusing on empathy, iterative design, and evidence-based practices. Develop and implement strategies to identify and document user needs More ❯

and principles. You will define and develop new services and the artefacts necessary to communicate, iterate and launch them, playing a key role making the complex simple, bringing together research, design, technology, business and organizational considerations across the end-to-end experience. As a team - Song Service: At Accenture Song Service, we are dedicated to crafting transformative digital experiences … Redefine customer journeys and personalise interactions to create significant and consistent experiences. In this role your responsibilities will be to: Own workstreams within design projects with our clients from research and ideation to prototyping and implementation. Work with the team to develop key service design tools, such as customer journey maps, service blueprints, personas, and experience flows to visualize … clients, fostering a culture of user-centricity and continuous improvement. Stay updated on industry trends, methodologies, and emerging technologies in service design and customer experience. Conduct qualitative and quantitative research, including user interviews, workshops, surveys, and ethnographic studies. More ❯