1 to 25 of 64 Permanent Head of Operations Jobs in the UK excluding London

Social network you want to login/join with: Head of IT Operations - Hybrid (Birmingham) - £70k IT Operations | Budgets | Azure | AD | SLA's | Supplier Relationships | Customer Focused Location: Birmingham (Hybrid) Are you an experienced IT Operations professional, looking for a new challenge in your career? Do you have demonstrable experience of a leadership role … where you have managed large scale budgets? Have you previously been responsible for managing day to day operations, ensuring your team deliver high quality services and support? Interested in taking on the challenge of a brand new role for an organisation and having the scope to shape it as you see fit? If so, I have a fantastic … opportunity for you! I'm looking to speak with individuals who have a strong technical knowledge of Azure environments and have working experience of Active Directory. You will be able to demonstrate that you can manage supplier relationships and that you have a customer service mindset when dealing with internal and external stakeholders. Previous experience of implementing More ❯

environment, working alongside a talented team to enhance service quality and efficiency? If so, we have the perfect opportunity for you! At Air IT, we are looking for a Head of Operations to take ownership of our operation support functions, ensuring seamless service delivery and top-tier customer satisfaction. You will work closely with our leadership … team to optimise processes, enhance performance, and drive continuous improvement across Workshop, Service Delivery Management, Customer Experience Management, Network Operations Centre (NOC), and Offshore Operations. Key Responsibilities (Summary): Operational Oversight: Manage day-to-day operations of all operation support functions, ensuring efficiency and seamless service delivery. Process & Performance Improvement: Work with the CXO to implement processes, track … Management, Customer Experience, and other teams to identify improvements in the operational delivery, processes and proactively improve customer experience in the region. Service Function Leadership: Oversee Workshop, NOC, Offshore Operations, and Service Delivery Management to align with business goals. Ownership and responsibility of Jeopardy team. People & Performance Management: Conduct performance appraisals, drive employee engagement, and foster a culture More ❯

environment, working alongside a talented team to enhance service quality and efficiency? If so, we have the perfect opportunity for you! At Air IT, we are looking for a Head of Operations to take ownership of our operation support functions, ensuring seamless service delivery and top-tier customer satisfaction. You will work closely with our leadership … team to optimise processes, enhance performance, and drive continuous improvement across Workshop, Service Delivery Management, Customer Experience Management, Network Operations Centre (NOC), and Offshore Operations. Key Responsibilities (Summary): Operational Oversight: Manage day-to-day operations of all operation support functions, ensuring efficiency and seamless service delivery. Process & Performance Improvement: Work with the CXO to implement processes, track … Management, Customer Experience, and other teams to identify improvements in the operational delivery, processes and proactively improve customer experience in the region. Service Function Leadership: Oversee Workshop, NOC, Offshore Operations, and Service Delivery Management to align with business goals. Ownership and responsibility of Jeopardy team. People & Performance Management: Conduct performance appraisals, drive employee engagement, and foster a culture More ❯

environment, working alongside a talented team to enhance service quality and efficiency? If so, we have the perfect opportunity for you! At Air IT, we are looking for a Head of Operations to take ownership of our operation support functions, ensuring seamless service delivery and top-tier customer satisfaction. You will work closely with our leadership … team to optimise processes, enhance performance, and drive continuous improvement across Workshop, Service Delivery Management, Customer Experience Management, Network Operations Centre (NOC), and Offshore Operations. Key Responsibilities (Summary): Operational Oversight: Manage day-to-day operations of all operation support functions, ensuring efficiency and seamless service delivery. Process & Performance Improvement: Work with the CXO to implement processes, track … Management, Customer Experience, and other teams to identify improvements in the operational delivery, processes and proactively improve customer experience in the region. Service Function Leadership: Oversee Workshop, NOC, Offshore Operations, and Service Delivery Management to align with business goals. Ownership and responsibility of Jeopardy team. People & Performance Management: Conduct performance appraisals, drive employee engagement, and foster a culture More ❯

environment, working alongside a talented team to enhance service quality and efficiency? If so, we have the perfect opportunity for you! At Air IT, we are looking for a Head of Operations to take ownership of our operation support functions, ensuring seamless service delivery and top-tier customer satisfaction. You will work closely with our leadership … team to optimise processes, enhance performance, and drive continuous improvement across Workshop, Service Delivery Management, Customer Experience Management, Network Operations Centre (NOC), and Offshore Operations. Key Responsibilities (Summary): Operational Oversight: Manage day-to-day operations of all operation support functions, ensuring efficiency and seamless service delivery. Process & Performance Improvement: Work with the CXO to implement processes, track … Management, Customer Experience, and other teams to identify improvements in the operational delivery, processes and proactively improve customer experience in the region. Service Function Leadership: Oversee Workshop, NOC, Offshore Operations, and Service Delivery Management to align with business goals. Ownership and responsibility of Jeopardy team. People & Performance Management: Conduct performance appraisals, drive employee engagement, and foster a culture More ❯

As we continue to grow, we're looking for a Head of Operations/Delivery to drive operational excellence, ensure efficient project delivery, and optimise our service offering. This is a pivotal new role within the business, shaping how we deliver value to our clients and supporting the agency's continued success. As Head of Operations, you will be responsible for work delivery, productivity, efficiency, and client retention across the agency. You will own the company schedule, manage capacity across teams, and ensure that client monthly strategic workflows and projects are delivered on time, within scope, and to the highest standard. You will work closely with department heads to identify areas for operational … improvement and develop strategies to enhance service quality. Acting as a central figure in the business, the Head of Operations/Delivery will serve as the main link between the CCO and the rest of the business, ensuring we improve retention while maintaining levels of profitability. Ultimately, the role will ensure smooth client output process More ❯

As we continue to grow, we're looking for a Head of Operations/Delivery to drive operational excellence, ensure efficient project delivery, and optimise our service offering. This is a pivotal new role within the business, shaping how we deliver value to our clients and supporting the agency's continued success. As Head of Operations, you will be responsible for work delivery, productivity, efficiency, and client retention across the agency. You will own the company schedule, manage capacity across teams, and ensure that client monthly strategic workflows and projects are delivered on time, within scope, and to the highest standard. You will work closely with department heads to identify areas for operational … improvement and develop strategies to enhance service quality. Acting as a central figure in the business, the Head of Operations/Delivery will serve as the main link between the CCO and the rest of the business, ensuring we improve retention while maintaining levels of profitability. Ultimately, the role will ensure smooth client output process More ❯

Join to apply for the Head of IT Operations role at Gleneagles Join to apply for the Head of IT Operations role at Gleneagles Get AI-powered advice on this job and more exclusive features. This range is provided by Gleneagles. Your actual pay will be based on your skills and experience — talk with … your recruiter to learn more. Base pay range Direct message the job poster from Gleneagles We are currently seeking a highly experienced, resourceful and strategic Head of IT Operations to join our IT Team and help bring our technology vision to life. This is a senior role for a dynamic leader who thrives in a dual-role … setting. Approximately 60% of your time will be hands-on as a senior engineer, and 40% will be in leadership and team management. If you love getting deep into technical solutions while also mentoring engineers and driving a high-performance team, this role offers the best of both worlds. You’ll help execute an exciting roadmap of More ❯

join Simply Business' People Team as we embark on our journey to globalize the way we work to enable better outcomes for our employees. We are seeking a Global Head of People Operations to lead our newly combined global People Ops teams who provide broad HR solutions and services to our 1,000+ employees in the UK … US and Poland. Reporting the Global Chief People Officer and a member of the Global People Leadership Team, this pivotal role requires a strategic thinker with a proven track record in optimizing People Operations functions and a passion for leveraging data and technology to continue our transformation of service delivery, process documentation, and knowledge management. This leader … will lead our capabilities in creating one SB employee experience, fostering a culture of innovation and continuous improvement. Key Responsibilities Strategic Planning and Implementation: Develop and execute a strategic plan to unify our location-based teams to drive one employee experience. Enhancement of Self Service Capabilities : Leverage technology, data and AI/ML to evolve our platform of More ❯

Head of Operations – Fast-Growth Tech-Enabled Services An exciting opportunity has arisen for a dynamic and experienced Head of Operations to join a rapidly expanding, award-winning technology services business. Operating at the intersection of technology and human service delivery, this company serves major public sector clients, as well as large enterprises. … This appointment offers the chance to join the senior leadership team during a pivotal phase of growth and transformation. The Role As Head of Operations, you will be instrumental in shaping and scaling the company’s operational backbone. Your focus will be on driving operational excellence, efficiency, and cross-departmental synergy while supporting strategic growth. Key … Responsibilities: Lead the development and execution of operational strategies aligned with business goals. Oversee day-to-day operations across multiple departments to ensure delivery excellence. Implement KPIs and drive continuous improvement in productivity and profitability. Promote cross-functional collaboration and operational cohesion. Manage risk, compliance, and quality standards across functions. Build and mentor high-performing operational teams. Report More ❯

Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range Direct message the job poster from SF Executive Head of Operations – Fast-Growth Tech-Enabled Services An exciting opportunity has arisen for a dynamic and experienced Head of Operations to join a rapidly … expanding, award-winning technology services business. Operating at the intersection of technology and human service delivery, this company serves major public sector clients, as well as large enterprises. This appointment offers the chance to join the senior leadership team during a pivotal phase of growth and transformation. The Role As Head of Operations, you will … the company’s operational backbone. Your focus will be on driving operational excellence, efficiency, and cross-departmental synergy while supporting strategic growth. Key Responsibilities: Lead the development and execution of operational strategies aligned with business goals. Oversee day-to-day operations across multiple departments to ensure delivery excellence. Implement KPIs and drive continuous improvement in productivity and profitability. More ❯

QA Ltd West Yorkshire, England, United Kingdom Join or sign in to find your next job Join to apply for the Head of Cyber Security Operations role at QA Ltd QA Ltd West Yorkshire, England, United Kingdom Join to apply for the Head of Cyber Security Operations role at QA Ltd Remote (Once in … a month to London or Leeds office) This senior role will involve you in strategic decision-making, system implementations, and the adoption and testing of new processes and procedures which improve the security and robustness of QA’s organisational infrastructure and associated IT systems. As a Head of Cyber Security Operations you will be responsible … safeguarding QA from intrusion, security threats, security weaknesses, software bugs and exploits. You will be responsible for direct and virtual teams involved in keeping QA secure. Role Responsibilities Management of the Security Operations Centre service, ensuring resources are aligned to monitor and protect QA IT assets including 24/7 out of hours on call coverage. Responsible More ❯

Join to apply for the Head of Data Technology & Operations role at Cancer Research UK (CRUK) Join to apply for the Head of Data Technology & Operations role at Cancer Research UK (CRUK) Get AI-powered advice on this job and more exclusive features. 4,000 professionals, 0 days wasted, 1 incredible purpose. Together we … will beat cancer. Head of Data Technology & Operations Salary: £83,000 - £93,000 per annum Department: Chief Operating Office Contract: Permanent Hours: Full time 35 hours per week Location: Stratford, London Office-based with high flexibility (1-2 days per week in the office) Closing date: 1st July 11.59pm This vacancy may close earlier if a high … volume of applications are received or once a suitable candidate is found At Cancer Research UK, we exist to beat cancer. We are professionals with purpose, beating cancer every day. But we need to go much further and much faster. That’s why we’re looking for someone talented, someone determined, someone like you. We’re looking for a More ❯

Department: Build & Maintain Location: Luton Compensation: £75,000 - £85,000/year Description Regional Head of Fibre Network Operations Location: East Midlands & South Reporting to: National Head of Network Delivery Working Hours: Full-time £75,000 - £85,000 + £6,000 Car Allowance About Netomnia : Here at Netomnia, we are dedicated to bringing forgotten parts … of the UK into the digital revolution and building your fibre future! We do this through investing in and building new full-fibre networks right across the UK; future-proofing homes and businesses with reliable, high-quality, high-speed internet connections. The Job: As a Regional Head of FNO you will be responsible for the construction and … operation of Netomnia’s fibre network across serveral regions in the UK. You will ensure all regulations are adhered to, network quality is achieved, risks managed, budgets are followed, projects run on time, Health & Safety is adhered to, local/public relationships are maintained, build times and KPIs are optimised with time targets met. Regional Heads will manage the More ❯

Social network you want to login/join with: Head of Digital Operations | Retail, slough col-narrow-left Client: Cranberry Panda Location: slough, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 3 Posted: 16.06.2025 Expiry Date: 31.07.2025 col-wide Job Description: Head of Digital Operations | Retail London …/Hybrid (2 office days per week, with some UK travel) This well established and loved high street retailer is going through an exciting period of digital transformation, including building a world class team. They’re looking for a Head of Digital Operations to drive growth, operational success and customer experience. Why should you join? An … are performing well online and continue to heavily invest in digital growth and transformation. Work with an exceptional Digital Director, acting as his right hand expert to drive digital operations, working collaboratively with multiple business functions and teams. Be part of some very exciting initiatives, projects and launches. A values driven business, who foster inclusivity and employee wellbeing. More ❯

Head of Service Operations Requirement to be on site minimum 3 days per week Located at our Service Operations Centre in Sheffield, UK 6 month contract A rare opportunity has arisen to take the lead and drive the shared services delivery function for one of Ireland’s foremost Managed Services Provider (MSP) organisations. The Head of SOC will work as part of the Customer Delivery Division Management. Reporting to the Customer Delivery Director, they will manage a team of 70+ people based in our Shared Services Centre across Sheffield and Dublin Locations. Previous experience of managing large IT support delivery teams, ideally experience working within a managed service provider (MSP … at a senior level in service delivery roles in a fast-paced business. We are looking for a Senior Manager who has 7 years’ experience managing managers, and leading operations in a customer focussed, remote management and monitoring environment, covering Level 1 End User Service Desk through to Level 3 Infrastructure support. This is a Senior role and reports More ❯

Job Description We are seeking an experienced and dynamic Head of IT Operations to lead the infrastructure operations and service delivery teams. This is a key leadership role is pivotal in establishing a global IT service desk and aligning infrastructure & desktop teams globally. You will also establish and drive Service Portfolio Management; working collaboratively with key … stakeholders across the business to ensure that IT services align with business objectives and meet the expectations of both internal and external customers. About You Minimum of 8-10 years experience in IT Operations, with at least 5 years in a leadership role. Strategic planning, architectural design and roadmap development of hybrid-cloud, global infrastructure landscapes. … Budget ownership and investment planning cycle experience with a proven track record driving operational efficiencies Strong knowledge of the ITIL framework, and industry best practices. Experience in building and scaling IT service delivery processes. Demonstrated ability to build, lead, and develop cross-functional teams. About us Did you know we're a FTSE-250 retail company employing nearly More ❯

space for people and businesses to thrive. Location: Preferred London/Any other location in UK can be discussed during the interview Application deadline: 31 May 2025 Main Purpose Of The Position The Global Head of Data Centre Strategy and Operations will lead the strategic vision, governance, and operational excellence for data centre management across the … driving best practices in data centre management, enhancing governance frameworks, optimizing processes, and fostering innovation to ensure world-class performance, sustainability, and compliance. The role, reporting to the Global Head of Engineering, will deliver strategic product development for data centre solutions, aligning with organizational objectives and client expectations, while ensuring operational resilience, energy efficiency, and cutting-edge technology … deployment. What You’ll Do Strategic Leadership: Working with the account and central ISS teams, develop and implement a global strategy for data centre operations, focusing on innovation, scalability, and sustainability to support business growth. Governance and Process Optimization: Establish and assure global best practices, governance frameworks, and standardized processes to enhance operational uptime, efficiency and compliance. Innovation and More ❯

At Starling Bank, the customer always comes first and this is an important quality we look for in all our colleagues. The Head of Complaints Operations will form part of our Customer Resolutions Management team and will lead our complaints operations function. The role holder will lead and maintain the complaint handling framework for Starling … If you have demonstrative experience leading a complaints function within a regulated environment, we want to hear from you. Closing date - 5pm, 23rd June 2025. Behaviours and Competencies: Experience of leading a large cross site teams in a customer service environment Knowledge of complaints handling processes including regulatory requirements. Enthusiasm for driving forward efficiency, quality and service improvements … with the tenacity to overcome any obstacles. Skills: Ability to communicate effectively in a variety of media (written and verbal) to a wide range of audiences - customer, stakeholders, external bodies. Analytical skills to investigate, collate and evaluate information Ability to take a problem solving approach and to analyse information and situations and generate recommendations and solutions. Ability to More ❯

Social network you want to login/join with: Head of Operations Delivery - OTI, Reading col-narrow-left Client: Three Location: Reading, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Reference: abfc62354a96 Job Views: 5 Posted: 18.06.2025 Expiry Date: 02.08.2025 col-wide Job Description: Company Description Leads a team of Service Readiness Managers specific to technology domain DomainsRANCore NetworkInfrastructure (including Data Centres)/Transport and OSSIT Building and developing a team of Service Readiness Managers that work collaboratively across the organisation providing a conduit for customer facing teams to ensure technology delivers required operational and business outcomes. Develop and maintain relationships with partners as business owner of operational aspects of all tender management processes for domain specific managed service agreements, Provides advice and support on operational requirements, assessments and compliance of operational services for capabilities that are procured from partners Applies ITIL Service Strategy and Design approach to operational services and ensure interoperability across all Three’s services. Identifies bottlenecks and inefficiency across operational More ❯

Company Description 5 Villages Group was formed in 2023 to leverage the 20 years of experience of its founders across five key sectors: Logistics, Distribution, Manufacturing, Energy, and Technology Services. The company aims to integrate its vast experience to offer comprehensive solutions in these sectors. With a strong focus on innovation and operational excellence, 5 Villages Group is … committed to driving growth and efficiency for its clients. Role Description This is a full-time on-site role for a Head of Operations located in Kendal. The Head of Operations will oversee the daily operations of the company, ensuring operational efficiency and effectiveness. Responsibilities include managing budgets, developing operational strategies, leading … managing teams, and ensuring regulatory compliance. The role also requires close collaboration with other department heads to align operational goals with the company’s objectives. Qualifications Strong skills in Operations Management and Analytical Skills Proven experience in Team Management and Communication Budgeting and Financial Management capabilities Ability to work effectively on-site in Kendal Excellent problem-solving skills Experience More ❯

Head of Information Technology Operations Chroma are currently recruiting for a Head of Technology to join a leading European technical product specialist who are going through an exciting tech and digital transformation. This role is offering up to £90K with hybrid working based out of their Wigan and Wythenshawe sites. Benefits of the … role include : 25 days holiday + bank holidays, 8% pension, life assurance scheme, employee assistance program, discretionary bonus scheme. As The Head of Technology, your role will revolve around leading the technical design, implementation and maintenance of IT Infrastructure across the organisation. This role would suit someone coming from a technical architecture role or with experience leading … the technological space in a SAAS company. As the Head of Technology, you will be managing a portfolio of projects across several IT disciplines including cloud computing, software development, infrastructure and DevOps, and data integration. You will be responsible for a team of direct reports with the opportunity to further expand the team. The Head More ❯

Social network you want to login/join with: Head of Identity and Access Management Operations, Slough Location: Slough, United Kingdom Job Category: Other EU work permit required: Yes Job Views: 3 Posted: 10.06.2025 Expiry Date: 25.07.2025 Job Description: Job Title: Head of Identity & Access Management (IAM) Operations London Hybrid - with at least two … days per week, or 40% of your time, in your local office Salary D.O.E My client is on a mission to transform how identity and access management supports secure digital experiences. As Head of IAM Operations, you'll lead the design and delivery of robust IAM strategies that protect users and enable business agility across … guide high-performing teams, shape secure infrastructure, and drive innovation across access and identity platforms. What You'll Be Doing Strategic Leadership: Define and implement a forward-looking IAM operations strategy, ensuring alignment with broader business and security goals. Team Empowerment: Lead and develop a skilled IAM operations team, maintaining 24/7 service delivery aligned with ITIL More ❯

with your recruiter to learn more. Base pay range Direct message the job poster from Premier Group Senior Recruitment Consultant | Connecting Top Mechanical Engineers with Industry-Leading Employers JOB – Head of Technical Operations LOCATION – Oxford TERM – Permanent SALARY – £60,000 to £70,000 per annum (plus benefits) Premier Engineering is working with an innovative technology company based … in Oxford, currently seeking a Head of Technical Operations. This is a key leadership role for an experienced technical professional to oversee and drive all aspects of operations, development, and support across their growing product range. Key Responsibilities: Lead the manufacturing team to ensure optimal stock levels, timely instrument builds, and effective quality control procedures Guide … the multi-disciplinary technical team (including mechanical design, electronics, software, and microfluidics), contributing hands-on technical expertise while fostering a collaborative and innovative culture Oversee field servicing of instruments, ensuring service engineers are fully supported and customer satisfaction is maintained Work closely with biology, sales, and customer support teams to ensure alignment across departments and successful product delivery Take More ❯

Join to apply for the Head of Operations role at Evaro 3 days ago Be among the first 25 applicants Join to apply for the Head of Operations role at Evaro Get AI-powered advice on this job and more exclusive features. Our mission? To increase accessibility to prescription medications and improve health outcomes … Evaro strives to build the online banking for UK healthcare. Our journey Evaro was founded in 2018 by Dr Thuria Wenbar, and Dr Oskar Wenbar after realising that 25% of Accident & Emergency (A&E) consultations and 40% of General Practice (GP) appointments focused on minor health conditions. Starting as an online service for e-Surgery and e-Pharmacy … Evaro strives to build the online banking for UK healthcare. Our journey Evaro was founded in 2018 by Dr Thuria Wenbar, and Dr Oskar Wenbar after realising that 25% of Accident & Emergency (A&E) consultations and 40% of General Practice (GP) appointments focused on minor health conditions. Starting as an online service for e-Surgery and e-Pharmacy More ❯