7 of 7 Permanent Head of Support Jobs in the UK excluding London

Summary3We're looking for a technology leader to join us as our Head of IT Operations (Cyber Security & Infrastructure).This is a critical leadership role responsible for ensuring our technology infrastructure, cyber security services and operational platforms are secure, resilient and fit for purpose. You'll lead … with strategic partners to provide the foundations that enable colleagues, volunteers and visitors to benefit from reliable, secure and modern technology services.As a member of the senior IT leadership team, you'll help shape technology strategy, drive operational excellence and strengthen organisational resilience, ensuring technology continues to support ...

Description Summary At Sandoz, our Purpose is pioneering access for patients Job Description The Head of Regulatory Data Management & Support must combine deep regulatory knowledge with strong data governance leadership and operational execution experience, with an emphasis on xEVMPD/PMS data compliance , Health Authority correspondence management … processes , CPP management , and other critical regulatory document workflows. They are a key contributor to the global strategy, governance, and operational execution of all regulatory data and critical regulatory support processes across the product lifecycle. The role ensures that product, submission, safety, and lifecycle data, spanning xEVMPD ...

System CAt System C, we build technology that helps health, social care, and education organisations deliver better outcomes. We are now looking for a Head of Software Support to lead our Support and Success function, ensuring our customers receive reliable, high-quality service every day.About … roleThis is a strategic level senior leadership role with responsibility for multiple support teams across healthcare, social care, education, and oncology systems. You will bring clarity, structure, and direction, ensuring consistent ways of working and a strong focus on customer experience. You will balance operational excellence with service ...

Broughton, Chester £63,000 plus car allowance, 33 days holiday (including bank holidays), pension, bonus, life assurance, employee assistance programme, wellbeing support, and flexible benefits including cycle to work scheme About the Role As our Head of Operational Support, you will be responsible for supporting … Operations support functions and the Operational team in ensuring the timely and efficient delivery of day to day services to the customer whilst maintaining the highest standards of safety, quality, cost and delivery. You will be directly responsible for the resource planning and allocation/quality ...

Broughton, Chester £63,000 plus car allowance, 33 days holiday (including bank holidays), pension, bonus, life assurance, employee assistance programme, wellbeing support, and flexible benefits including cycle to work scheme About the Role As our Head of Operational Support, you will be responsible for supporting … Operations support functions and the Operational team in ensuring the timely and efficient delivery of day to day services to the customer whilst maintaining the highest standards of safety, quality, cost and delivery. You will be directly responsible for the resource planning and allocation/quality ...

Lead multi-disciplinary support teams, building a culture of accountability, collaboration, and continuous improvement Own service performance including SLAs, response and resolution times, customer satisfaction, and backlog health Take responsibility for major incidents, ensuring timely resolution, clear communication, and measurable follow-up actions Strengthen incident, problem, and change … Product, Engineering, and Customer Success to resolve issues and prevent recurrence Drive improvements in knowledge management and self-service Act as a senior point of escalation for customers and internal stakeholders Use data and insight to identify trends, risks, and opportunities for improvement including those involving AI Requirements Proven ...

Jobtailor is seeking a senior IT service management leader to head multi-disciplinary support teams, driving accountability, collaboration and continuous improvement across the organisation. You will own service performance including SLAs and KPIs, manage major incidents, and collaborate with Product, Engineering and Customer Success to prevent recurrence, while ...