Head of Support Job Trends in the UK excluding London

Head of Support
UK > UK excluding London

The median Head of Support salary in the UK excluding London is £81,000 per year, according to job vacancies posted during the 6 months leading to 13 January 2026.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
13 Jan 2026
Same period 2025 Same period 2024
Rank 496 566 564
Rank change year-on-year +70 -2 +199
Permanent jobs requiring a Head of Support 10 6 3
As % of all permanent jobs in the UK excluding London 0.024% 0.017% 0.009%
As % of the Job Titles category 0.026% 0.018% 0.009%
Number of salaries quoted 4 6 3
10th Percentile - £43,750 £65,400
25th Percentile £78,000 £44,375 £72,750
Median annual salary (50th Percentile) £81,000 £47,500 £90,000
Median % change year-on-year +70.53% -47.22% +80.90%
75th Percentile £84,000 £68,125 £95,000
90th Percentile - £81,875 -
UK median annual salary £81,000 £72,500 £80,000
% change year-on-year +11.72% -9.38% +45.45%

All Permanent IT Job Roles
UK excluding London

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in the UK excluding London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the UK excluding London with a recognized job title 38,179 33,328 33,027
% of permanent jobs with a recognized job title 90.48% 92.91% 95.32%
Number of salaries quoted 23,318 16,178 25,075
10th Percentile £28,000 £31,250 £27,500
25th Percentile £35,000 £40,000 £36,563
Median annual salary (50th Percentile) £50,000 £52,500 £50,000
Median % change year-on-year -4.76% +5.00% -5.66%
75th Percentile £65,000 £68,750 £65,000
90th Percentile £80,000 £82,500 £78,750
UK median annual salary £55,000 £60,000 £57,500
% change year-on-year -8.33% +4.35% -4.17%

Head of Support
Job Vacancy Trend in the UK excluding London

Historical trend showing the proportion of permanent IT job postings featuring 'Head of Support' in the job title relative to all permanent IT jobs advertised in the UK excluding London.

Head of Support job vacancy trend in the UK excluding London

Head of Support
Salary Trend in the UK excluding London

Salary distribution trend for Head of Support job vacancies in the UK excluding London.

Salary distribution trend for Head of Support job vacancies in the UK excluding London

Head of Support
Job Locations in the UK excluding London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Head of Support within the UK excluding London region over the 6 months to 13 January 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Midlands +33 9 £81,000 +70.53% 2
West Midlands - 5 - - 1
East Midlands -6 4 £81,000 +70.53% 1
South East +23 1 - - 2
Head of Support
UK

Head of Support Skill Set
Top 25 Co-Occurring Skills & Capabilities in the UK excluding London

For the 6 months to 13 January 2026, Head of Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the UK excluding London region featuring Head of Support in the job title.

1 10 (100.00%) Continuous Improvement
1 10 (100.00%) JIRA
2 6 (60.00%) SaaS
3 5 (50.00%) Business Intelligence
3 5 (50.00%) Collaborative Culture
3 5 (50.00%) Degree
3 5 (50.00%) Incident Management
3 5 (50.00%) ISO/IEC 27001
3 5 (50.00%) ITIL
3 5 (50.00%) PMI Certification
3 5 (50.00%) PMP
3 5 (50.00%) Power BI
3 5 (50.00%) Power Platform
3 5 (50.00%) Process Management
3 5 (50.00%) Root Cause Analysis
3 5 (50.00%) Service Delivery
3 5 (50.00%) Service Delivery Management
3 5 (50.00%) SLA
3 5 (50.00%) Stakeholder Management
3 5 (50.00%) Strategic Thinking
4 4 (40.00%) Customer Service
4 4 (40.00%) Logistics
5 1 (10.00%) Customer Experience
5 1 (10.00%) Salesforce
5 1 (10.00%) Tech Ops

Head of Support Skill Set
Co-Occurring Skills & Capabilities in the UK excluding London by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Cloud Services
1 6 (60.00%) SaaS
2 5 (50.00%) Power Platform
Database & Business Intelligence
1 5 (50.00%) Power BI
Development Applications
1 10 (100.00%) JIRA
General
1 1 (10.00%) Telecoms
Miscellaneous
1 5 (50.00%) Enterprise Software
2 1 (10.00%) Cloud Native
2 1 (10.00%) Virtual Team
Processes & Methodologies
1 10 (100.00%) Continuous Improvement
2 5 (50.00%) Business Intelligence
2 5 (50.00%) Collaborative Culture
2 5 (50.00%) Incident Management
2 5 (50.00%) ITIL
2 5 (50.00%) Process Management
2 5 (50.00%) Root Cause Analysis
2 5 (50.00%) Service Delivery
2 5 (50.00%) Service Delivery Management
2 5 (50.00%) Stakeholder Management
2 5 (50.00%) Strategic Thinking
3 4 (40.00%) Customer Service
3 4 (40.00%) Logistics
4 1 (10.00%) Customer Experience
4 1 (10.00%) Tech Ops
Qualifications
1 5 (50.00%) Degree
1 5 (50.00%) PMI Certification
1 5 (50.00%) PMP
Quality Assurance & Compliance
1 5 (50.00%) ISO/IEC 27001
1 5 (50.00%) SLA
Vendors
1 1 (10.00%) Salesforce