6 of 6 Permanent Help Desk Analyst Jobs in the UK excluding London

Service Desk Analyst/1st Line Support Analyst - to £30,000 (DOE) Huddersfield, West Yorkshire, ££Multi-million family run business where core values are a … key factor within their staff have a great opportunity for an experienced Service Desk Analyst/1st Line Support/Helpdesk Analyst with a minimum 12 months experience, superb customer service skills combined with excellent communication skills supporting both internal and external customers and infrastructure … teams. As a Service Desk Analyst/1st Line Support/Helpdesk Analyst you will have technical knowledge and experience of Windows 11, Office 365, Active Directory and Group Policies and ideally Windows Server and will be responsible for resolving incidents, user queries and faults More ❯

Were looking for a Helpdesk Analyst local to Chorley with a keen aptitude for troubleshooting and customer serviceto join our Client'sLancashire based technology team. This is anentry level position that focuses on providing technical support to customers using their helpdesk ticketing tool and resolving or escalating issues … improve stored documentation by suggesting changes, or drafting new documents Application monitoring and maintenance Monitor application performance to identify potential problems before they escalate. Help with the installation of software updates Issue logging Use a ticketing system to document all technical issues reported by users, ensuring accurate records of More ❯

IT Helpdesk Analyst - West Yorkshire Are you a skilled IT professional with a passion for problem-solving and a customer-focused mindset? My client, a global organisation at the forefront of innovation in their industry, is seeking an IT Helpdesk Analyst to join their dynamic support … support who thrives in fast-paced environments and enjoys working both independently and collaboratively. Key Responsibilities: Deliver professional support via email, phone, and service desk portal to remote and on-site users Log and manage incidents through to resolution using an ITSM tool Monitor systems and respond proactively to … environment, we’d love to hear from you. Apply now to join a team that’s making a real impact through technology. IT Helpdesk Analyst More ❯

I am looking for a helpdesk/customer support analyst for my client in Southampton. Work is hybrid model (3 days onsite 2 days home working) and in a shift patter. 4 days on, 4 days off covering 6am till 11pm. Key Responsibilities Provide second Level support to … attention to detail. Strong problem-solving and analytical skills with the ability to work under pressure. Highly motivated self-starter with a desire to help others and take action. More ❯

are helping to keep the UK at the forefront of scientific research. About The Role We now have an opportunity for an experienced Helpdesk Analyst to manage IT for our starters, leavers and moves, and to provide 1stand 2ndline support to Diamond staff. Responsibilities will include: IT provision More ❯

people turn to when tech goes wrong? Are you calm under pressure and confident talking to users through fixes? Want a steady, well-run desk where first-line support is done right? Support that’s structured. A team that’s friendly. A desk that runs smoothly. Hours: Mon … working with a well-established IT provider in Maidstone who is growing their support team and looking for someone to step into a Helpdesk Analyst role. You will be the first line of defence, logging tickets, resolving what you can, and escalating what you can’t. It’s … a proper support desk: structured, well-run, with great senior engineers to learn from, and a manager who knows what good support looks like. They’re not expecting you to know it all—attitude, curiosity, and communication are what matter here. If you’ve done 1st line support before More ❯