First Line Help Desk Support
- Hiring Organisation
- Reed
- Location
- Horsham, West Sussex, England, United Kingdom
- Employment Type
- Full-Time
- Salary
- £28,000 per annum, Inc benefits
First Line Help Desk Support Location: Horsham Job Type: Full-time Salary: £28,000 An exciting opportunity has become available to join a leading business in the technology sector as a First Line Help Desk Support. If you are looking for a career move … first point of contact for customers via email and ticketing system. Log, categorise and prioritise incidents along with service requests accurately within the service desk tool. Provide initial troubleshooting and resolution for user access issues, escalating where necessary Maintain ownership of customer issues through to resolution or appropriate escalation. ...