17 of 17 Permanent Help Desk Support Jobs in the UK excluding London

Role Description This is a full-time role for a Help Desk Support Engineer. As a Help Desk Support Engineer, your day-to-day tasks will involve technical support, troubleshooting, and providing assistance to end-users across their Telecoms and … working from home, so living within a commutable distance is essential. Essential Skills and Experience Previous proven experience within a Telecoms or IT support role or related MSP support experience. Knowledge of key systems such as 8x8 and 3CX. Experience in dealing with different types of … new skills Excellent customer service skills and an ability to communicate professionally with colleagues and customers Desirable Skills 1st/2nd line IT support experience with exposure to Windows OS troubleshooting, networking and firewalls, with the ability to carry out change requests Experience using Microsoft Dynamics 365 Familiarity More ❯

Role Description This is a full-time role for a Help Desk Support Engineer. As a Help Desk Support Engineer, your day-to-day tasks will involve technical support, troubleshooting, and providing assistance to end-users across their Telecoms and … working from home, so living within a commutable distance is essential. Essential Skills and Experience Previous proven experience within a Telecoms or IT support role or related MSP support experience. Knowledge of key systems such as 8x8 and 3CX. Experience in dealing with different types of … new skills Excellent customer service skills and an ability to communicate professionally with colleagues and customers Desirable Skills 1st/2nd line IT support experience with exposure to Windows OS troubleshooting, networking and firewalls, with the ability to carry out change requests Experience using Microsoft Dynamics 365 Familiarity More ❯

Insight Global is looking to hire a Level 2 Help Desk Specialist for a customer that is revolutionizing the quantum computing space. This will be an onsite role, 5 days per week in Warrington. This resource will be supporting end users, C-Suite executives, and their lab environment. … will be supporting network hardware, desktops, onboarding, and mobile devices. On average they will be supporting 10 tickets per day. Qualifications: Experience in a Help Desk role, supporting and troubleshooting Mac and Windows Operating Systems. Familiarity with basic troubleshooting and support of Linux Operating Systems. Strong … experience providing Level 2 Help Desk Support including password resets, new hire onboarding, production servers, and other higher level tickets Experience with O365 administration. Experience working with ticketing systems such as Jira. Excellent analytical and problem-solving skills. Ability to work effectively in a fast-paced More ❯

Insight Global is looking to hire a Level 2 Help Desk Specialist for a customer that is revolutionizing the quantum computing space. This will be an onsite role, 5 days per week in Warrington. This resource will be supporting end users, C-Suite executives, and their lab environment. … will be supporting network hardware, desktops, onboarding, and mobile devices. On average they will be supporting 10 tickets per day. Qualifications: Experience in a Help Desk role, supporting and troubleshooting Mac and Windows Operating Systems. Familiarity with basic troubleshooting and support of Linux Operating Systems. Strong … experience providing Level 2 Help Desk Support including password resets, new hire onboarding, production servers, and other higher level tickets Experience with O365 administration. Experience working with ticketing systems such as Jira. Excellent analytical and problem-solving skills. Ability to work effectively in a fast-paced More ❯

Insight Global is looking to hire a Level 2 Help Desk Specialist for a customer that is revolutionizing the quantum computing space. This will be an onsite role, 5 days per week in Warrington. This resource will be supporting end users, C-Suite executives, and their lab environment. … will be supporting network hardware, desktops, onboarding, and mobile devices. On average they will be supporting 10 tickets per day. Qualifications: Experience in a Help Desk role, supporting and troubleshooting Mac and Windows Operating Systems. Familiarity with basic troubleshooting and support of Linux Operating Systems. Strong … experience providing Level 2 Help Desk Support including password resets, new hire onboarding, production servers, and other higher level tickets Experience with O365 administration. Experience working with ticketing systems such as Jira. Excellent analytical and problem-solving skills. Ability to work effectively in a fast-paced More ❯

Insight Global is looking to hire a Level 2 Help Desk Specialist for a customer that is revolutionizing the quantum computing space. This will be an onsite role, 5 days per week in Warrington. This resource will be supporting end users, C-Suite executives, and their lab environment. … will be supporting network hardware, desktops, onboarding, and mobile devices. On average they will be supporting 10 tickets per day. Qualifications: Experience in a Help Desk role, supporting and troubleshooting Mac and Windows Operating Systems. Familiarity with basic troubleshooting and support of Linux Operating Systems. Strong … experience providing Level 2 Help Desk Support including password resets, new hire onboarding, production servers, and other higher level tickets Experience with O365 administration. Experience working with ticketing systems such as Jira. Excellent analytical and problem-solving skills. Ability to work effectively in a fast-paced More ❯

Helpdesk Desk Support Technician - Southampton - Permanent I am looking for a helpdesk/customer support analyst for my client in Southampton. Work is hybrid model (3 days onsite – 2 days home working) and in a shift patter. 4 days on, 4 days off covering 6am … the support team both in the EMEA region and global support teams. Qualifications: 1 years + experience in technical helpdesk support role. Technical skills in SQL and database management. (preferred) Working knowledge of Windows operating systems from Windows 7 onwards Basic networking knowledge Exceptional … attention to detail. Strong problem-solving and analytical skills with the ability to work under pressure. Highly motivated self-starter with a desire to help others and take action. If this exciting opportunity could be of interest - please send across your CV ASAP - interviews can be arranged at short More ❯

Helpdesk Desk Support Technician - Southampton - Permanent I am looking for a helpdesk/customer support analyst for my client in Southampton. Work is hybrid model (3 days onsite – 2 days home working) and in a shift patter. 4 days on, 4 days off covering 6am … the support team both in the EMEA region and global support teams. Qualifications: 1 years + experience in technical helpdesk support role. Technical skills in SQL and database management. (preferred) Working knowledge of Windows operating systems from Windows 7 onwards Basic networking knowledge Exceptional … attention to detail. Strong problem-solving and analytical skills with the ability to work under pressure. Highly motivated self-starter with a desire to help others and take action. If this exciting opportunity could be of interest - please send across your CV ASAP - interviews can be arranged at short More ❯

Service Desk Analyst/1st Line Support Analyst - to £30,000 (DOE) Huddersfield, West Yorkshire, ££Multi-million family run business where core values are a key factor within their staff have a great opportunity for an experienced Service Desk Analyst/1st Line Support … months experience, superb customer service skills combined with excellent communication skills supporting both internal and external customers and infrastructure teams. As a Service Desk Analyst/1st Line Support/Helpdesk Analyst you will have technical knowledge and experience of Windows 11, Office 365, Active Directory and … Server and will be responsible for resolving incidents, user queries and faults via ticketing systems to SLA's escalating cases to the relevant support tam where necessary. You will have good problem solving and diagnostic skills, experience of troubleshooting hardware issues, fixing/repairing laptops, desktops and printers More ❯

to businesses across various industries. As part of our expansion, we are looking for a proactive IT Support Technician/Helpdesk Support to join our team. This role offers an excellent opportunity to develop technical skills while supporting a dynamic and fast-paced IT environment. … Role Overview As an IT Support Technician , you will be the first point of contact for IT-related issues, ensuring the smooth operation of hardware, software, and network systems. You will assist employees and clients with troubleshooting, installations, and IT system maintenance while gaining hands-on experience in … IT support. Key Responsibilities Providing first-line technical support for hardware, software, and network-related issues Troubleshooting and resolving IT problems via phone, email, and remote access tools Setting up and configuring computers, printers, and other peripherals Assisting with user account management, password resets, and system access requests More ❯

We are currently seeking an energetic individual to work full-time in our London office as a Junior Helpdesk/IT Support Desktop Specialist. This is an entry-level position for someone with 2 to 4 years of experience with a chance to be exposed to an enterprise … should have good technical troubleshooting skills and excellent non-technical communication skills, both in written and oral formats. Responsibilities include: Provide installation and support of PC and some Apple hardware and software (including peripheral devices such as printers and USB devices) Be able to receive and respond to More ❯

We are currently seeking an energetic individual to work full-time in our London office as a Junior Helpdesk/IT Support Desktop Specialist. This is an entry-level position for someone with 2 to 4 years of experience with a chance to be exposed to an enterprise … should have good technical troubleshooting skills and excellent non-technical communication skills, both in written and oral formats. Responsibilities include: Provide installation and support of PC and some Apple hardware and software (including peripheral devices such as printers and USB devices) Be able to receive and respond to More ❯

thrive in dynamic, fast-paced environments where customer service and continuous improvement are central to success? We are looking for a talented IT Helpdesk Support Specialist to join our client's team in Malton. In this role, you'll play a key part in enhancing end-user service … efficiently managing service requests and incidents, and driving impactful business process improvements. If you have experience in 1st or 2nd line support and are ready to take the next step in your IT career, we'd love to hear from you. Key Responsibilities: Spearhead functional changes and improvements … work. Excellent communication skills with the ability to manage conflict effectively and a commitment to delivering top-tier customer service. Familiarity with IT service desk tools and industry best practices. Proactive and collaborative attitude. Previous experience in a 1st or 2nd line support role would be highly More ❯

Thank you for taking your time to read about this Helpdesk Support Manager opportunity with TecSec Services based in Sheffield. Are you an experienced people manager within the IT Sector? Do you have experience providing remote and on-site IT support services for clients? Are you … IT team and ensure the Helpdesk is running as smoothly as possible. But, what might a typical day look like as TecSec's Helpdesk Support Manager? Getting to the office in the morning, saying hello to Morton and Phill. Then, catching up with the IT team (we currently … you might have a quiet hour. Here, you might decide to take some time to work on a project or look at ways to help the team with their training and development. More service requests may come in, you might spend most of the afternoon allocating tickets to the More ❯

Call Resolution" Troubleshoot and resolve hardware and software issues Communicate clearly and effectively. Experience required: An ICT and/or Telecoms background with service desk experience is essential Customer service experience is essential Comfortable using CRMs and documentation solutions The ability to work quickly, calmly and accurately under pressure More ❯

Call Resolution" Troubleshoot and resolve hardware and software issues Communicate clearly and effectively. Experience required: An ICT and/or Telecoms background with service desk experience is essential Customer service experience is essential Comfortable using CRMs and documentation solutions The ability to work quickly, calmly and accurately under pressure More ❯

I am looking for a helpdesk/customer support analyst for my client in Southampton. Work is hybrid model (3 days onsite – 2 days home working) and in a shift patter. 4 days on, 4 days off covering 6am till 11pm. Key Responsibilities Provide second Level support … as well as escalating issues as appropriate. Participate in knowledge transfer activities including passing on information to our 1st level teams and partner support teams. Address and resolve customer concerns in a timely manner and provide a feedback loop to development when indicated. Ensure customers are kept up … customers across the globe. Perform detailed investigation, analysis and resolution of issues and problems for global customers as per defined Incident Management procedures. Support and lead certain elements of transition activities for new customers into Support. Participate in monthly customer meetings, including support performance review’s More ❯