1 to 2 of 2 Permanent ICT Service Desk Analyst Jobs in the UK excluding London

Job Opportunity: ICT Service Desk Analyst at Suttons International Location: Hemel Hempstead (Hybrid) Salary: CIRCA £24k ? Suttons International are a long standing and successful global logistics provider and we have an exciting opportunity for an ICT Service Desk Analyst to join our … fabulous team in Hemel Hempstead! The Role As an ICT Service Desk Analyst you will provide incident and request resolution to ensure that personnel throughout the organisation can access and utilise the software and resources they need to conduct their daily activities. Key Accountabilities Provide expert … 1st line Incident identification, support and troubleshooting of all ICT Systems, Software and Hardware Take ownership of logged Incidents and Requests through to resolution if possible, escalate when all avenues have been exhausted Follow up the status of all assigned Tickets and ensure effective communication is provided at all more »

Job summary Working Full Time: 37.5 Hours Per Week ICT Operations Junior Service Desk Analyst needed for 37.5 hours per week. We are looking for an enthusiastic, self-motivated and flexible individual to join our ICT Service Desk team.This post will be to … answer incoming telephone calls, accurately record all information provided by each caller within an I.T. service management system and provide basic technical support to end users. The post holder will work closely with the customer and all ICT Teams to ensure a satisfactory solution is provided. Main duties … of the job The successful candidate will be based within the Service desk where they will be required to manage a high volume of incoming telephone enquiries ranging from basic I.T. to more specialised clinical systems support that require immediate resolution; this can be quite an exciting and more »