1 to 2 of 2 Permanent ICT Support Technician Jobs in the UK excluding London

Job summary The DSFS ICT team is at the forefront of supporting Chesterfield Royal Hospital NHS Foundation Trust to deliver its strategic aims and core objectives. This is achieved through the exploitation of Information, highly effective ICT and Digital solutions. Thus, enabling IT that is Simple, Robust and … Accurate. We are looking to recruit a customer focused, highly organised and pro-active ICT Application Support Technician . Working as part of the wider ICT Operations Team, the successful candidate will join our professional Application Support Team. As an ICT Application Support Technician you will help to provide assurance that all IT systems used within Chesterfield Royal Hospital are functioning correctly. You will deliver support to a wide range of clinical and non-clinical IT applications ensuring all hospital staff are able to use the IT applications to allow more »

decisions while balancing the pressures of incoming and on-going customer contacts. Team members are expected to have the aptitude to understand, work and support hardware and software on various platforms/configurations together with providing solutions to enhance customer experience e.g. contributing to knowledge bases on various platforms … supported sites in adjacent counties as required. The role covers the hours of 08h00 - 17h00. Main Duties: Provide a wide range of services to support, fix and maintain hardware and software across HBLICT's partner organisations. This includes, but is not limited to, attending sites and using remote tools … to achieve prompt and effective resolution. Accurately log all support/service interactions through ITSM tool and processes Respond promptly to requests for support/service in person, via inbound communication channels Participate in regular team meetings Attend and contribute to regular appraisal and personal development meetings Manage more »