IT Manager/Systems Analyst - Leeds Are you an experienced IT Manager/IT Systems Analyst based in Leeds looking to work for a Global Industrial, Machinery, Manufacturing company? You will be working for a Worldwide provider of complex fluid power control systems, who also … for this opportunity. What does the role entail? This is a stand-alone role, and you will be the go-to person for anything IT related. You will provide technical support and advice to all internal users whilst being the first contact in dealing with 3rd party suppliers. Furthermore … Manage server upgrades and migrations. Upgrade of software and hardware. Purchasing of both hardware and software, in line with budgets. Setting up new starters IT equipment and systems. Liaising with 3rd party providers. Support and maintenance on the ERP system, Epicor. Liaising with the head office in the US more »
Job Purpose : Provide 1st line Servicedesk support to the business. Deal with users, providing IT support and training. To provide first level customer contact, incident resolution and service request fulfilment in line with IT Service Management (ITSM) best practices within the IT Service Desk, ensuring quality and … performance standards are met and contributing to an efficient and effective IT Service. Principal Accountabilities: To provide a high level of technical first level IT support in line with IT Service Management (ITSM) best practices for all services delivered by the IT Team ensuring customer focus … external customer communication and to avoid duplication of effort. To ensure that individual and team performance and quality targets are maintained. To maintain the IT Knowledgebase with internally facing technical and externally facing non-technical IT Support articles. To work collaboratively across the IT environment and with more »
Edinburgh, Midlothian, Scotland, United Kingdom Hybrid / WFH Options
Henderson Scott
IT Security Analyst Henderson Scott have partnered with a highly reputable UK business that are well known leaders within their field. Due to the constant growth, we are supporting to find an experienced IT Security Analyst to join the Edinburgh office on a hybrid basis. Requirements more »
Burton-On-Trent, Staffordshire, West Midlands, United Kingdom
Amtis Professional Ltd
1st Line Service Desk Analyst - Burton On Trent £24,000 + benefits Job Summary: As a 1st Line Service Desk Analyst, you'll be the initial point of contact for internal customers regarding IT issues and queries. Your role involves logging and resolving requests and incidents efficiently … remotely and in person, and assist with software and hardware issues, including troubleshooting and asset management. Key Responsibilities: First point of contact for internal IT inquiries and issues. Logging and resolving requests and incidents within SLA timeframes. Providing professional customer support remotely and in person. Administering and supporting IT … and more. Managing user accounts, permissions, and software licenses. Installing and supporting software. Troubleshooting hardware and software issues on various devices. Asset management for IT equipment. Identifying and reporting problems to Service Managers. Organizing and prioritizing workload efficiently. Contributing to improving first-time issue resolution. Keeping updated on new more »
