We have a great opportunity for a Technical Manager to join a rapidly growing company that are experts in the Passive Fire Protection and Fire Stoppingindustry who pride themselves on delivering the highest standards of service, technical skills, and innovative more »
CoE leads, you will be a key part of the Digital Technology leadership group to ensure delivery of a clear technologystrategy aligned to the corporate vision. Line manage a team including performance management and the development and retention of the team. Resource, recruit and … a new Digital Support CoE to include capabilities around service and incident management, vendor management, 1st line and 2nd line support Create service strategy for digital technologies to include service levels, incident prioritisation and resolution times, major incident management framework, business / vendor / partner escalation paths … management capability, working across all Digital CoEs to monitor, govern and drive vendor and partner performance Experience required: Demonstrable experience in managing the strategy and provision of support for large scale customer facing digital platforms / sites & products. Knowledge of Software Delivery Lifecycle and the role of more »
Derby, Derbyshire, Branston, United Kingdom Hybrid / WFH Options
Harvey Nash
CoE leads, you will be a key part of the Digital Technology leadership group to ensure delivery of a clear technologystrategy aligned to the corporate vision. Line manage a team including performance management and the development and retention of the team. Resource, recruit and … a new Digital Support CoE to include capabilities around service and incident management, vendor management, 1st line and 2nd line support Create service strategy for digital technologies to include; service levels, incident prioritisation and resolution times, major incident management framework, business / vendor / partner escalation paths more »
You will be an ambitious, passionate and influential Business Change Manager with proven experience leading and managing change projects within a large organisation. It is important that you have experience managing change across a varied workforce and can confidently engage with people at all levels. To be … and we are proudly committed to creating an inclusive culture in which we celebrate and value individuals from all walks of life. EDI-Strategy At our heart we are a family that recognises and embraces individuality, so if you are excited about this role but you are more »
Sheffield, South Yorkshire, Yorkshire, United Kingdom
Senitor Associates Limited
29K An established client of ours in the Technology sector are looking for a Service Delivery Analyst to join their internal IT department, on a permanent basis. The successful candidate will Work as part of a team to provide first line technical guidance and support in … the use of Information Technology, and related products and services, across South Yorkshire in line with IT strategies and business requirements.. This is an office based role in their Sheffield office. Roles & Responsibilities: Provide a single, central point of contact for all users of IT … Level Agreements. To provide and promote a quality standard of customer care which in turn improves customer perception and satisfaction. Liaise with other IT practitioners and specialist functions. Perform incident and problem management functions in accordance with the associated processes. Responsible for effectively managing customer expectations. Set more »