1 to 25 of 29 DemandTrendPermanent IT Support Analyst Jobs in the UK excluding London

IT Support Analyst - 1st/2nd Line, AD/GP, O365 c.30k IT Support Analyst/Helpdesk Support Analyst - 1st & 2nd Line Support, Win10/Win11, MS Office, Windows Server AD/GPo/AD Connect/Entra, MS Office 365/MS Exchange, InTune/Endpoint Manager, LAN/Wireless …/VPN, Permanent, Maidstone, Kent, £26k - £30k +Benefits. Well established Managed Services Provider (MSP) and Datacentre Ops company seeks IT Support Analyst/Helpdesk Support Analyst to join the team and play a key role in the management of incidents, tickets and processes on the desk supporting clients across the UK. You will provide user … and technical support over the phone, remotely and at the desktop providing high quality customer service at all times. You will work within a small team of IT Helpdesk Engineers and take a lead role where appropriate. As such you will gain a great deal of ownership and technological exposure, retaining input when escalating issues so as to More ❯

Role: IT Support Analyst (ANPR) Location: Hampstead, North London/Remote Working Salary: Up to £35k+ depending on experience Full time: Mon - Fri 09:00-17:00 Reporting to: Head of Customer Support & Monitoring About us: GroupNexus is an established, leading operator in the parking management sector. We are innovative, industry leading and a forward-thinking … strong desire to grow and excel. The aim is simple: we seek like-minded, talented and ambitious individuals who want to be part of our exciting journey. About the IT Support Analyst role: The IT Support Analyst role is responsible for providing first line support to both internal and external customers for a … range of solutions. This is an exciting opportunity for a candidate looking to improve their technical support skills and experience. Working within a fast-paced and dynamic team, you will play a key role in expanding the business with a significant improvement strategy, playing a key part in achieving the goals defined within our client’s strategy. You will More ❯

1st/2nd Line IT Support Analyst - Up to £30,000 I am currently seeking a 1st/2nd Line IT Support Analyst to be based fully on-site in the Worcestershire area. The right 1st/2nd Line IT Support Analyst will be part of a small IT team … and will have skills in IT Support and troubleshooting. Benefits Include: Salary up to £30,000 Generous Holiday Standard Pension Scheme Free parking onsite Essential Skills IT Support and Troubleshooting experience Office 365 Azure Hardware installs Windows Dealing with ticketing systems Remote support On-boarding and Off-boarding Documentation Hardware repair and troubleshooting Workspace iOS … you are interested in this position please click 'apply'. Hunter Selection Limited is a recruitment consultancy with offices UK wide, specialising in permanent & contract roles within Engineering & Manufacturing, IT & Digital, Science & Technology and Service & Sales sectors. Please note as we receive a high level of applications we can only respond to applicants whose skills & qualifications are suitable for More ❯

1st Line IT Support Analyst – Microsoft 365 Specialist Location : Borehamwood, WD6 1JD Salary : £25,000 – £30,000 DOE + Excellent Benefits Contract : Full time, Permanent Benefits : 20 days holiday plus bank holidays, Bupa Cash plan with EAP support after 1 month service, 4% Pension contribution (matched by employee), Stock options after 1 years’ service, Private Health … Insurance after 2 years’ service Are you passionate about Microsoft 365 and looking to build your career in a modern, forward-thinking IT environment At Chalkline, we’re not just another IT support company. As a Microsoft Solutions Partner in Modern Work & Azure Infrastructure (with an Advanced Specialisation in Azure Virtual Desktop), we pride ourselves on delivering … exceptional client experiences while developing and supporting our people. We’re growing, and we’re looking for a 1st Line Technical Support Analyst with hands-on Microsoft 365 knowledge to join our friendly Service Desk team. What you’ll be doing as our 1st Line IT Support Analyst: Acting as the first point of contact More ❯

On Site IT and AV Support Analyst £32,000 - £37,000 + bonus and benefits Full Time/Permanent Banbury/mainly office-based The Role and Company: I am looking for a driven IT and AV Support Analyst to join well established company who continue to grow and invest into their internal IT department. This is primarily an office-based role in Banbury, Oxfordshire. As an IT Support Analyst you will be a key part of the IT Support & Operations team and will be responsible for provisioning of and tracking of all IT hardware and software assets over their lifecycle. You will also be the owner … of the Audio Visual services for UK offices and on-site IT support for the board and executive leadership teams. Skills and Experience required: Experience in a similar role providing IT Support with a focus on provisioning and AV support Must have proven experience in providing support in a Microsoft environment working with End More ❯

On Site IT and AV Support Analyst 32,000 - 37,000 + bonus and benefits Full Time/Permanent Banbury/mainly office-based The Role and Company: I am looking for a driven IT and AV Support Analyst to join well established company who continue to grow and invest into their internal IT department. This is primarily an office-based role in Banbury, Oxfordshire. As an IT Support Analyst you will be a key part of the IT Support & Operations team and will be responsible for provisioning of and tracking of all IT hardware and software assets over their lifecycle. You will also be the owner … of the Audio Visual services for UK offices and on-site IT support for the board and executive leadership teams. Skills and Experience required: Experience in a similar role providing IT Support with a focus on provisioning and AV support Must have proven experience in providing support in a Microsoft environment working with End More ❯

2nd Line IT Support Analyst - Newbury - £30,000 to £35,500 + bonus Newbury/Berkshire growth organisation are looking to add a 2nd Line IT Support Analyst to their established team. With a customer centric approach the remit of this office based position will see you providing IT technical support across … the group. Working within a Microsoft environment you will use your knowledge of IT and cyber security to resolve or escalate technical issues. Our client have an excellent culture and offer all positions with training and support. Key Responsibilities: Provide first line support to the business via phone, email, and in-person. Diagnose and troubleshoot hardware, software, and … printers, and scanners. Manage user accounts and permissions on various platforms (Active Directory, Office 365, etc.). Ensure timely resolution of issues and escalate complex problems to higher-level support when necessary. Qualifications and Skills: Experience in IT Support. Knowledge of Windows operating systems. Proficient in supporting Microsoft Office 365 and Active Directory. Excellent problem-solving skills and More ❯

2nd Line IT Support Analyst - Newbury - £30,000 to £35,500 + bonus Newbury/Berkshire growth organisation are looking to add a 2nd Line IT Support Analyst to their established team. With a customer centric approach the remit of this office based position will see you providing IT technical support across … the group. Working within a Microsoft environment you will use your knowledge of IT and cyber security to resolve or escalate technical issues. Our client have an excellent culture and offer all positions with training and support. Key Responsibilities: Provide first line support to the business via phone, email, and in-person. Diagnose and troubleshoot hardware, software, and … printers, and scanners. Manage user accounts and permissions on various platforms (Active Directory, Office 365, etc.). Ensure timely resolution of issues and escalate complex problems to higher-level support when necessary. Qualifications and Skills: Experience in IT Support. Knowledge of Windows operating systems. Proficient in supporting Microsoft Office 365 and Active Directory. Excellent problem-solving skills and More ❯

IT Support Analyst (1st/2nd Line) Fareham -£30,000 A leading healthcare organisationhave a requirement for an IT Support Analyst to join their technicalsupport team to provide support across hardware, software and networks. The role will be responsible for dealing withtechnical issues and supporting the smooth operation of IT systems across … the business, by providing remote and on-site support to colleagues. You will provide 1st and 2nd line supportand work withIT leadership to troubleshoot complex problems and help maintain a high standard of service delivery. The team play a key role in reducing downtime andenhancing user experience. It would suit an IT Support Analyst with … months+ experience providing 1st/2nd line support. It would suit someone with the following skills: Knowledge of Microsoft Azure Expertise with Microsoft 365, including user support for Outlook, Teams, OneDrive, SharePoint, and Excel An understanding of networkg (including Active Directory, DNS, DHCP etc.) Familiar with remote support tools More ❯

Service Desk Analyst, IT Support Engineer, ITIL, Professional Services, Microsoft Troubleshooting, London Service Desk Analyst, IT Support Analyst required to work for a Professional Services Firm based in the City of London. The set up is 50% in the office (2 days one week, 3 days the next). There is also on … call with this role which is 1 weekend in 7...but you are heavily rewarded for the little work involved. Trust us, it is a great deal. You MUST have Professional Services experience, along with good IT Support experience with excellent troubleshooting skills within the Microsoft Technology Stack such as M365/Office 365, Windows Azure, Active Directory … of the Professional Services applications used in this company, they absolutely need you to have this background, along with having experience in an ITIL environment. More specifically, a Legal IT background would be preferred. Any AV (Audio Visual) experience would be preferable too. This role also has the chance to progress as they love to promote from within. This More ❯

IT Support Analyst Kent | Full-time | Permanent £25,000 - £31,000 per annum plus benefits! Overview Join a successful and collaborative TechOps team within the housing sector. Our client excited to be searching for an IT Support Analyst who will play a part in supporting SLA levels and delivering exceptional service across their organisation. … About the role You'll be the go-to person for technical assistance and support, helping colleagues and maintaining internal systems. From troubleshooting hardware and software issues to ensuring IT infrastructure is performing at its best, your role will be central to keeping everything running smoothly. What you'll be doing Provide first-line technical support for … hardware, software, and network-related issues Respond promptly to support tickets and service requests Install, configure, and maintain IT equipment (desktops, laptops, printers, mobiles) Troubleshoot software applications, operating systems, and network connectivity Support and maintain Active Directory, file servers, and admin tasks Carry out maintenance, updates, and backups to ensure system reliability Assist with software and hardware More ❯

in our field of the buy to let mortgage sector based in Fleet, Hampshire. We have been established for over 10 years and are now seeking to recruit an IT & Technical Support Analyst to join our IT team. The role would suit candidates with some previous IT work experience seeking the next step in their … career or a recent graduate in an IT related subject seeking the opportunity to build upon their qualifications. The purpose of the role is to support mortgage product development, system configuration, reporting, release management and IT operational tasks. The role would suit candidates looking to build hands-on experience in an organisation undertaking constant and frequent change. … flexibility to work from home 2 days a week, 11% non-contributory pension, 25 days annual holiday, health insurance, life assurance, income protection and more. Working directly in the IT team, a team of 22, you will be responsible for: - Data & product development • Assist in mortgage product development. • Contribute to letter development within mortgage systems. • Execute month-end reporting More ❯

We are Hiring for an incredibly supportive company- Senior Regional 1st Line IT Support Analyst - Eastleigh (Hampshire) £40,560 (plus comprehensive benefits) benefits including pension schemes with contributions up to 10%, 28 days holiday the opportunity to buy and sell holiday, Life assurance of 5x your annual salary, Generous parental and family leave, Health and wellbeing packages … This is a Permanent, Full-Time vacancy Your new role We're delighted to announce we're looking for a Senior Regional 1st Line Support Analyst to support, manage and inspire our fantastic 1st Line team to continue to deliver a first class service to our colleagues. Apart from having the technical knowledge required to lead the … worked from at a place of your choosing whether that's at another of our offices, a cafe or at home. You have: Substantive experience in a 1st Line IT support role and: • Experience or enthusiasm and desire to manage a group of talented individuals. • Proactive approach to minimising failure demand in service, learning from tickets and demonstrably More ❯

Join a dynamic team focused on advancing IT solutions and support!Our client is seeking an IT Support Analyst for a 3-month Fixed Term Contract starting in August 2025 in Newcastle. This onsite role is an exciting opportunity to contribute to the Azure Business Intelligence team. The ideal candidate will be skilled in providing … effective IT support and will play a vital role in maintaining and enhancing our client's IT operations. Key Responsibilities - Experience Installing, Configuring and Troubleshooting Microsoft Based Workstations and Microsoft 365 Applications - Collaborate with cross-functional teams to troubleshoot and resolve technical issues.- Monitor system performance and implement improvements as needed.- Assist in the training of staff … on IT tools and applications.- Ensure effective documentation of processes and solutions. Core Skills Required - - Strong problem-solving skills and attention to detail.- Excellent communication and teamwork abilities.- Experience in IT support or technical troubleshooting. More ❯

Workday HRIS Support Analyst We're looking for an IT Systems Support Analyst who will be looking after our clients Workday HR & Payroll platforms. We are looking for someone who loves problem-solving, how systems work, and enjoys supporting people to get the best out of technology. This is an exceptional opportunity to become an … where your ideas will be valued, your skills will be developed, and your work will make a real impact. You'll play a key role in the administration and support of the Workday platform, alongside other core business systems, ensuring stability, accuracy, and excellent end-user experiences. Comprehensive training and ongoing support will be provided, and we would … applicants with exposure to other HRIS platforms. What You'll Be Doing Assisting in the day-to-day administration and support of Workday and other core business systems. Responding to and resolving helpdesk queries and incidents. Supporting testing, configuration changes, and rollout of system updates and enhancements. Working closely with internal teams to understand requirements and implement solutions. Preparing More ❯

1st Line Support Analyst Social care Surrey - Hybrid Are you passionate about technology and delivering outstanding customer service? Our client believes everyone should have the opportunity to lead a fulfilling life and their mission is to support individuals with learning disabilities and complex needs in achieving just that. And they re looking for a proactive and enthusiastic … 1st Line Support Analyst to join a growing IT Service Desk team. This role is a fantastic opportunity for someone who enjoys problem-solving, has a keen interest in IT, and wants to develop their technical skills across a wide range of hardware and software solutions. What you ll be doing As a 1st Line Support Analyst, you ll be the first point of contact for IT queries, helping colleagues resolve issues quickly and efficiently. Your responsibilities will include: Diagnosing and resolving technical issues. Providing end-user remote support. Installing authorised software to laptops and desktops using Microsoft InTune. Maintaining accurate logs for equipment and users. Setting up new user accounts and disabling More ❯

1st Line Support Analyst – Social care – Surrey - Hybrid Are you passionate about technology and delivering outstanding customer service? Our client believes everyone should have the opportunity to lead a fulfilling life and their mission is to support individuals with learning disabilities and complex needs in achieving just that. And they’re looking for a proactive and enthusiastic … 1st Line Support Analyst to join a growing IT Service Desk team. This role is a fantastic opportunity for someone who enjoys problem-solving, has a keen interest in IT, and wants to develop their technical skills across a wide range of hardware and software solutions. What you’ll be doing… As a 1st Line Support Analyst, you’ll be the first point of contact for IT queries, helping colleagues resolve issues quickly and efficiently. Your responsibilities will include: Diagnosing and resolving technical issues. Providing end-user remote support. Installing authorised software to laptops and desktops using Microsoft InTune. Maintaining accurate logs for equipment and users. Setting up new user accounts and disabling More ❯

Your new company An established and growing logistics company with a strong commitment to technology is looking for a proactive IT Service Desk/Support Analyst to join their team in Greater Exeter. You will be part of a dynamic team focused on modernising and enhancing the company's IT infrastructure across the UK. Your new … role As an IT Service Desk/Support Analyst, you will be the first point of contact for employees, providing 1st and 2nd line support for a wide range of systems and services. Your responsibilities will include: Resolving incidents and service requests via phone, email, and the ITSM platform. Troubleshooting issues with Windows-based software and … business-critical applications. Deploying and maintaining IT hardware, including PCs, laptops, and mobile devices. Assisting with the IT aspects of new site openings and relocations. Managing tickets, ensuring clear communication with users and meeting SLAs. Participating in an on-call support rota. Occasionally, travel to other UK sites to provide support or assist with projects. What More ❯

1st Line Support AnalystLondonBoutique MSPSalary - Up to £35K + Benefits | London 1st Line Support Analyst needed. Are you a confident 1st Line Support candidate with a passion for technology and great customer service? We’re recruiting for a friendly, well-established London-based MSP that supports a range of boutique hotels and commercial clients across Central … London. Location: Covent Garden, London (office-based with regular site visits in Central London) The Role As the 1st Line Support Engineer, you’ll be providing on-site and remote support to clients – mainly boutique hotels – helping resolve IT issues and carrying out regular maintenance tasks. You'll get to know each client well, typically visiting them … a supportive team on the Help Desk. As you gain experience, you’ll be given the opportunity to progress into a 2nd line role. Key Responsibilities: Provide 1st line IT support to clients on-site and remotely Carry out BAU and project-based support tasks Escalate more complex issues when needed, while maintaining ownership of the ticket More ❯

Are you a recent graduate or early-career IT professional ready to launch your career in a professional services environment? A well-established legal group in Northampton is seeking a motivated and technically curious IT Support Analyst to join their internal IT team. This is an ideal opportunity for a 1st or 2nd jobber looking … gain hands-on experience supporting users in a Microsoft Azure and Office 365 ecosystem, while developing a strong foundation in enterprise IT. Key Responsibilities • Provide 1st and 2nd line support to staff across the firm, resolving hardware, software, and network issues • Support Microsoft 365 applications including Outlook, Teams, SharePoint, and OneDrive • Assist with Azure Active Directory tasks such … and mobile platforms • Log and track incidents using ITSM tools, escalating where necessary • Contribute to internal documentation and process improvements What You’ll Bring • A degree in Computer Science, IT, or a related field—or equivalent practical experience • Exposure to IT support through internships, university projects, or a previous role • Familiarity with Microsoft Azure and Office More ❯

Role: Service Desk Team Lead Location: Marlborough (Office-based) Salary: Up to £35,000 (DOE) + Bonus Are you a skilled 2nd/3rd Line IT Engineer ready to take the next step into leadership? Or already leading a small team but looking for more autonomy and ownership? I'm exclusively recruiting on behalf of a growing MSP based … in Marlborough. They deliver high-quality, relationship-focused IT support to a loyal and growing client base across a range of industries.Due to continued growth, they’re now looking to hire a Service Desk Team Lead, a hybrid role combining hands-on technical support with leadership of a small team (2–4 engineers), reporting directly to the … Managing Director. This is an ideal opportunity for someone who wants real influence in a business, ownership of service delivery, and the chance to help shape the way IT support is delivered. Role Overview As the Service Desk Team Lead , you’ll be responsible for the day-to-day operation of the service desk, ensuring the team delivers More ❯

We are delighted to be working on behalf of an award-winning commercial motor insurer based in Chelmsford who are looking to appoint an IT Support Analyst to join their team. This role will be suitable for an experienced IT Support professional looking to further their skillset and join a forward-thinking company. Key Responsibilities … Provide technical support to staff members. Troubleshoot and resolve incidents involving various systems, applications, and technologies either through remote access or by providing direct user assistance. Keep users informed about the status of their tickets. Proactively manage service desk queues, handle unassigned tickets, and continuously update work information. Facilitate and support internal office relocations and new user configurations. More ❯

IT Support Graduate £25-30,000 per annum + permanent benefits Chelmsford - 5X a week on-site Are you a recent IT graduate looking to launch your career in a fast-paced, hands-on environment? We're looking for enthusiastic and driven individuals to join our IT Support team. This is the perfect opportunity to … apply your technical knowledge, develop your skills, and gain valuable industry experience. What You'll Do: Provide first-line technical support to colleagues and clients Diagnose and troubleshoot hardware, software, and network issues Assist with system installations, updates, and maintenance Escalate complex issues to senior team members where required Always deliver excellent customer service and clear communication What We … re Looking For: A recent degree in IT, Computer Science, or a related field Strong problem-solving and analytical skills Excellent communication and interpersonal skills A genuine interest in technology and continuous learning Ability to work both independently and as part of a team What We Offer: Full training and mentorship from experienced IT professionals Opportunities for career More ❯

IT Support Analyst- Newcastle- £30,000 Fully on site role in the centre of Newcastle. This is a 3 month fixed term contract with a possibility of extension. About the Role This is a fast paced role working within IT support. This role involves working with Telecom and Ticketing systems, responding to IT incidents, communicating … effectively with colleagues and stakeholder management. Key Responsibilities Managing multiple tasks Installing, configuring and troubleshooting Microsoft based workstations and Microsoft 365 applications Proactive maintenance and compliance of IT infrastructure Responding effectively to IT incidents What You'll Bring Understanding of IT security and best practices Experience working with Telecom and Ticketing systems Familiarity of working with Microsoft More ❯

A well-established organisation is looking for an IT Support Analyst to join its team based in Central London. Please note this is an office-based role and previous experience working for an MSP is highly desirable. You will serve as the first point of contact for support requests via phone, email and in-person. You … will troubleshoot hardware, software and network issues, escalate complex technical issues, support remote workforce and assist in the maintenance of IT equipment such as laptops and desktops. In order to be suitable for this role you will have experience in supporting Windows 10/11 client environments, Office 365, Azure and Active Directory. You will hold knowledge of … with network protocols and hardware troubleshooting. You must be a consummate communicator with proven experience of delivering 1st and 2nd line support. This is a fantastic opportunity for an IT professional looking to enhance their career by joining a growing business. More ❯