IT Support Analyst Jobs in the UK excluding London

IT Support Analyst
UK > UK excluding London

The median IT Support Analyst salary in the UK excluding London is £28,500 per year, according to job vacancies posted during the 6 months leading to 21 May 2025.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
21 May 2025
Same period 2024 Same period 2023
Rank 356 436 483
Rank change year-on-year +80 +47 +25
Permanent jobs requiring an IT Support Analyst 250 354 281
As % of all permanent jobs advertised in the UK excluding London 0.63% 0.49% 0.48%
As % of the Job Titles category 0.70% 0.52% 0.53%
Number of salaries quoted 216 291 238
10th Percentile £21,250 £23,500 £21,500
25th Percentile £24,500 £25,500 £23,313
Median annual salary (50th Percentile) £28,500 £30,250 £27,500
Median % change year-on-year -5.79% +10.00% +5.77%
75th Percentile £35,938 £35,250 £31,875
90th Percentile £41,750 £42,500 £36,000
UK median annual salary £32,500 £31,500 £30,000
% change year-on-year +3.17% +5.00% +5.26%

All Permanent IT Job Vacancies
UK excluding London

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in the UK excluding London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the UK excluding London with a recognized job title 35,898 67,972 52,779
% of permanent jobs with a recognized job title 90.59% 94.88% 89.24%
Number of salaries quoted 18,484 47,985 30,138
10th Percentile £26,951 £26,750 £29,750
25th Percentile £37,500 £35,000 £38,750
Median annual salary (50th Percentile) £51,564 £50,000 £53,000
Median % change year-on-year +3.13% -5.66% +6.00%
75th Percentile £65,000 £63,750 £68,750
90th Percentile £77,500 £76,250 £81,250
UK median annual salary £55,000 £52,500 £60,000
% change year-on-year +4.76% -12.50% -

IT Support Analyst
Job Vacancy Trend in the UK excluding London

Job postings that featured IT Support Analyst in the job title as a proportion of all IT jobs advertised in the UK excluding London.

Job vacancy trend for IT Support Analyst in the UK excluding London

IT Support Analyst
Salary Trend in the UK excluding London

3-month moving average salary quoted in jobs citing IT Support Analyst in the UK excluding London.

Salary trend for IT Support Analyst in the UK excluding London

IT Support Analyst
Salary Histogram in the UK excluding London

Salary distribution for jobs citing IT Support Analyst in the UK excluding London over the 6 months to 21 May 2025.

Salary histogram for IT Support Analyst in the UK excluding London

IT Support Analyst
Job Locations in the UK excluding London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support Analyst within the UK excluding London region over the 6 months to 21 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
North of England +67 99 £28,000 - 12
South East +43 61 £32,250 -0.77% 27
Midlands +33 51 £27,500 +1.85% 10
Yorkshire +68 44 £28,500 -5.00% 6
North West +11 42 £25,000 -10.71% 5
East Midlands +29 28 £22,500 -14.29% 3
South West +110 24 £40,000 +50.94% 5
West Midlands +37 23 £28,500 -8.06% 6
East of England +17 14 £33,750 +17.39% 2
North East +49 13 £25,000 - 3
Scotland +103 1 £38,000 +10.14% 4
IT Support Analyst
UK

IT Support Analyst Skill Set
Top 30 Co-occurring Skills and Capabilities in the UK excluding London

For the 6 months to 21 May 2025, IT Support Analyst job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the UK excluding London region featuring IT Support Analyst in the job title.

1 126 (50.40%) Windows
2 125 (50.00%) Microsoft 365
3 108 (43.20%) Social Skills
4 106 (42.40%) Microsoft
5 94 (37.60%) Active Directory
6 72 (28.80%) Problem-Solving
7 67 (26.80%) SQL
8 63 (25.20%) Windows Server
9 53 (21.20%) SharePoint
10 50 (20.00%) ITIL
10 50 (20.00%) Law
11 47 (18.80%) Firewall
11 47 (18.80%) Azure
12 44 (17.60%) ITSM
12 44 (17.60%) SLA
13 43 (17.20%) Windows 10
14 41 (16.40%) Customer Service
15 36 (14.40%) Cybersecurity
15 36 (14.40%) JIRA
16 34 (13.60%) Degree
17 32 (12.80%) Confluence
18 31 (12.40%) Agile
18 31 (12.40%) Linux
18 31 (12.40%) Microsoft Office
18 31 (12.40%) Root Cause Analysis
18 31 (12.40%) Incident Management
19 30 (12.00%) Service Delivery
20 29 (11.60%) DHCP
20 29 (11.60%) VPN
20 29 (11.60%) Microsoft Intune

IT Support Analyst Skill Set
Co-occurring Skills and Capabilities in the UK excluding London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 53 (21.20%) SharePoint
2 32 (12.80%) Confluence
3 28 (11.20%) Microsoft Exchange
4 11 (4.40%) IIS
5 1 (0.40%) Alfresco
5 1 (0.40%) Apache
5 1 (0.40%) Documentum
5 1 (0.40%) Exchange Server 2013
5 1 (0.40%) Tomcat
Applications
1 31 (12.40%) Microsoft Office
2 5 (2.00%) Microsoft Excel
3 2 (0.80%) Adobe Creative Suite
4 1 (0.40%) Spreadsheet
Business Applications
1 8 (3.20%) Dynamics NAV
2 6 (2.40%) SAP ERP
3 1 (0.40%) Sage 1000
Cloud Services
1 125 (50.00%) Microsoft 365
2 47 (18.80%) Azure
3 13 (5.20%) OneDrive
4 12 (4.80%) Power Automate
5 10 (4.00%) Power Platform
6 9 (3.60%) Dynamics 365
6 9 (3.60%) Entra ID
7 8 (3.20%) Microsoft Copilot
8 4 (1.60%) PowerApps
9 2 (0.80%) Google Workspace
9 2 (0.80%) Mimecast
10 1 (0.40%) AWS
10 1 (0.40%) Nutanix
Communications & Networking
1 47 (18.80%) Firewall
2 29 (11.60%) DHCP
2 29 (11.60%) VPN
3 28 (11.20%) VoIP
4 23 (9.20%) DNS
5 18 (7.20%) VLAN
6 15 (6.00%) LAN
6 15 (6.00%) TCP/IP
6 15 (6.00%) WAN
7 12 (4.80%) Cisco IOS
8 10 (4.00%) ADSL
9 8 (3.20%) Wi-Fi
10 7 (2.80%) Wireless
11 4 (1.60%) SAN
12 3 (1.20%) Remote Desktop
13 2 (0.80%) Network Security
14 1 (0.40%) Internet
14 1 (0.40%) PBX
Database & Business Intelligence
1 15 (6.00%) Amazon RDS
2 10 (4.00%) SQL Server
3 7 (2.80%) Power BI
4 5 (2.00%) SQL Server Integration Services
4 5 (2.00%) SQL Server Reporting Services
5 4 (1.60%) FileMaker
6 1 (0.40%) MySQL
6 1 (0.40%) Power Query
6 1 (0.40%) Tableau
Development Applications
1 36 (14.40%) JIRA
General
1 108 (43.20%) Social Skills
2 50 (20.00%) Law
3 25 (10.00%) Telecoms
4 23 (9.20%) Analytical Skills
5 22 (8.80%) Pharmaceutical
6 19 (7.60%) Manufacturing
7 8 (3.20%) Organisational Skills
7 8 (3.20%) Retail
8 7 (2.80%) Finance
9 4 (1.60%) Documentation Skills
9 4 (1.60%) Inclusion and Diversity
10 2 (0.80%) Legal
11 1 (0.40%) Advertising
11 1 (0.40%) Agriculture
11 1 (0.40%) Automotive
11 1 (0.40%) Aviation
11 1 (0.40%) Financial Institution
11 1 (0.40%) Marketing
11 1 (0.40%) Social Housing
11 1 (0.40%) Swedish Language
Libraries, Frameworks & Software Standards
1 3 (1.20%) .NET
2 2 (0.80%) CSS
2 2 (0.80%) HTML
3 1 (0.40%) ASP.NET
3 1 (0.40%) EDI
3 1 (0.40%) LAMP
Miscellaneous
1 14 (5.60%) Driving Licence
2 11 (4.40%) EPoS
2 11 (4.40%) Onboarding
3 9 (3.60%) Self-Motivation
4 8 (3.20%) FMCG
5 5 (2.00%) iPhone
6 4 (1.60%) iPad
7 3 (1.20%) Biopharmaceutical
7 3 (1.20%) CCTV
8 2 (0.80%) Analytical Mindset
8 2 (0.80%) IVR
8 2 (0.80%) Life Science
8 2 (0.80%) Management Information System
8 2 (0.80%) Manufacturing Execution System
8 2 (0.80%) Video Conferencing
9 1 (0.40%) Data Centre
9 1 (0.40%) Data Protection Act
9 1 (0.40%) Learning Management System
9 1 (0.40%) Public Cloud
9 1 (0.40%) Renewable Energy
Operating Systems
1 126 (50.40%) Windows
2 63 (25.20%) Windows Server
3 43 (17.20%) Windows 10
4 31 (12.40%) Linux
5 13 (5.20%) Mac OS X
6 11 (4.40%) Windows Server 2019
7 10 (4.00%) Apple iOS
8 9 (3.60%) Mac OS
9 5 (2.00%) Windows Server 2016
10 1 (0.40%) Android
Processes & Methodologies
1 72 (28.80%) Problem-Solving
2 50 (20.00%) ITIL
3 44 (17.60%) ITSM
4 41 (16.40%) Customer Service
5 36 (14.40%) Cybersecurity
6 31 (12.40%) Agile
6 31 (12.40%) Incident Management
6 31 (12.40%) Root Cause Analysis
7 30 (12.00%) Service Delivery
8 23 (9.20%) ERP
9 16 (6.40%) Time Management
10 15 (6.00%) Disaster Recovery
11 14 (5.60%) Change Management
12 12 (4.80%) CRM
12 12 (4.80%) Customer-Centricity
13 11 (4.40%) Project Delivery
14 9 (3.60%) Mobile Device Management
14 9 (3.60%) Remote Monitoring and Management
15 8 (3.20%) Business Intelligence
15 8 (3.20%) Computer Science
Programming Languages
1 67 (26.80%) SQL
2 19 (7.60%) PowerShell
3 10 (4.00%) Python
4 5 (2.00%) C#
4 5 (2.00%) T-SQL
5 2 (0.80%) C-shell
5 2 (0.80%) JavaScript
5 2 (0.80%) Korn
5 2 (0.80%) Shell Script
6 1 (0.40%) PHP
6 1 (0.40%) VB
6 1 (0.40%) VB.NET
6 1 (0.40%) VBA
Qualifications
1 34 (13.60%) Degree
2 20 (8.00%) A+ Certification
3 18 (7.20%) Microsoft Certification
4 14 (5.60%) DBS Check
5 10 (4.00%) Network+ Certification
6 7 (2.80%) CCNP
6 7 (2.80%) Cisco Certification
6 7 (2.80%) Computer Science Degree
6 7 (2.80%) ITIL Certification
6 7 (2.80%) MCSA
7 5 (2.00%) MCP
8 3 (1.20%) ITIL Foundation Certificate
9 2 (0.80%) PhD
10 1 (0.40%) SC Cleared
10 1 (0.40%) Security Cleared
Quality Assurance & Compliance
1 44 (17.60%) SLA
2 5 (2.00%) Cyber Essentials
3 1 (0.40%) ISO 14001
3 1 (0.40%) ISO 9001
System Software
1 94 (37.60%) Active Directory
2 6 (2.40%) VMware Infrastructure
3 1 (0.40%) Docker
3 1 (0.40%) Hyper-V
3 1 (0.40%) Virtual Desktop
3 1 (0.40%) Virtual Machines
3 1 (0.40%) XenApp
Systems Management
1 29 (11.60%) Microsoft Intune
2 4 (1.60%) SCCM
3 2 (0.80%) Active Directory Federation Services
3 2 (0.80%) Jamf Pro
4 1 (0.40%) Kubernetes
Vendors
1 106 (42.40%) Microsoft
2 15 (6.00%) SAP
3 14 (5.60%) Cisco
4 12 (4.80%) Sage
4 12 (4.80%) VMware
5 9 (3.60%) Apple
6 6 (2.40%) Aruba
6 6 (2.40%) Fortinet
6 6 (2.40%) Veeam
7 4 (1.60%) MobileIron
7 4 (1.60%) ServiceNow
8 3 (1.20%) Riverbed
8 3 (1.20%) Trend Micro
9 2 (0.80%) Adobe
9 2 (0.80%) Google
9 2 (0.80%) HubSpot
9 2 (0.80%) Meraki
9 2 (0.80%) Oracle
10 1 (0.40%) Citrix
10 1 (0.40%) Salesforce