IT Support Analyst Jobs in the UK excluding London

IT Support Analyst
UK > UK excluding London

The median IT Support Analyst salary in the UK excluding London is £30,500 per year according to job vacancies posted during the 6 months to 2 May 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
2 May 2024
Same period 2023 Same period 2022
Rank 429 473 493
Rank change year-on-year +44 +20 -8
Permanent jobs requiring an IT Support Analyst 366 295 397
As % of all permanent jobs advertised in the UK excluding London 0.52% 0.48% 0.56%
As % of the Job Titles category 0.55% 0.54% 0.58%
Number of salaries quoted 304 252 368
10th Percentile £23,500 £21,750 £21,250
25th Percentile £25,500 £23,250 £23,500
Median annual salary (50th Percentile) £30,500 £27,500 £26,500
Median % change year-on-year +10.91% +3.77% +6.00%
75th Percentile £36,000 £32,000 £30,000
90th Percentile £43,750 £35,000 £36,750
UK median annual salary £32,000 £30,000 £28,500
% change year-on-year +6.67% +5.26% +1.79%

All Permanent IT Job Vacancies
UK excluding London

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in the UK excluding London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the UK excluding London with a recognized job title 66,712 54,809 67,929
% of permanent jobs with a recognized job title 94.79% 89.23% 95.80%
Number of salaries quoted 47,259 31,113 42,994
10th Percentile £26,750 £29,750 £28,500
25th Percentile £35,000 £38,750 £37,500
Median annual salary (50th Percentile) £50,000 £52,750 £50,000
Median % change year-on-year -5.21% +5.50% +5.26%
75th Percentile £63,750 £68,750 £66,250
90th Percentile £76,250 £82,500 £80,000
UK median annual salary £52,550 £60,000 £60,000
% change year-on-year -12.42% - +9.09%

IT Support Analyst
Job Vacancy Trend in the UK excluding London

Job postings that featured IT Support Analyst in the job title as a proportion of all IT jobs advertised in the UK excluding London.

Job vacancy trend for IT Support Analyst in the UK excluding London

IT Support Analyst
Salary Trend in the UK excluding London

3-month moving average salary quoted in jobs citing IT Support Analyst in the UK excluding London.

Salary trend for IT Support Analyst in the UK excluding London

IT Support Analyst
Salary Histogram in the UK excluding London

Salary distribution for jobs citing IT Support Analyst in the UK excluding London over the 6 months to 2 May 2024.

Salary histogram for IT Support Analyst in the UK excluding London

IT Support Analyst
Job Locations in the UK excluding London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support Analyst within the UK excluding London region over the 6 months to 2 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
South East +74 118 £32,500 +9.38% 12
North of England +57 76 £29,500 +15.69% 9
Midlands +37 74 £27,000 -1.82% 14
Yorkshire +118 42 £30,500 +5.17% 5
East of England +26 39 £28,750 +4.55% 5
West Midlands +35 38 £27,750 +0.91% 6
East Midlands +4 36 £26,250 -4.55% 8
South West -38 35 £26,500 -7.83% 7
North West -8 31 £28,000 +12.00% 4
Scotland -69 24 £34,500 +21.05% 1
North East -7 3 - -
Wales +4 1 - -
IT Support Analyst
UK

IT Support Analyst Skill Set
Top 30 Co-occurring Skills and Capabilities in the UK excluding London

For the 6 months to 2 May 2024, IT Support Analyst job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the UK excluding London region featuring IT Support Analyst in the job title.

1 167 (45.63%) Microsoft
2 165 (45.08%) Active Directory
3 164 (44.81%) Windows
3 164 (44.81%) Microsoft 365
4 106 (28.96%) Social Skills
5 103 (28.14%) Customer Service
6 93 (25.41%) ITIL
7 82 (22.40%) Azure
8 79 (21.58%) Microsoft Office
9 78 (21.31%) Microsoft Exchange
10 76 (20.77%) Windows 10
11 69 (18.85%) Windows Server
12 68 (18.58%) Problem-Solving
13 50 (13.66%) Service Delivery
14 46 (12.57%) SCCM
15 43 (11.75%) Change Management
16 40 (10.93%) Finance
17 38 (10.38%) DNS
18 37 (10.11%) WAN
19 36 (9.84%) DHCP
19 36 (9.84%) LAN
19 36 (9.84%) Agile
20 33 (9.02%) SLA
20 33 (9.02%) Entra ID
21 32 (8.74%) Continuous Improvement
22 31 (8.47%) VPN
22 31 (8.47%) Firewall
22 31 (8.47%) VMware
23 30 (8.20%) Service Management
23 30 (8.20%) Degree

IT Support Analyst Skill Set
Co-occurring Skills and Capabilities in the UK excluding London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 78 (21.31%) Microsoft Exchange
2 27 (7.38%) SharePoint
3 8 (2.19%) IIS
4 4 (1.09%) Exchange Server 2013
5 2 (0.55%) Skype for Business
Applications
1 79 (21.58%) Microsoft Office
2 2 (0.55%) Microsoft Excel
Business Applications
1 5 (1.37%) Dynamics CRM
1 5 (1.37%) Dynamics GP
2 2 (0.55%) Misys Midas
3 1 (0.27%) Epicor Tropos
3 1 (0.27%) Sage X3
Cloud Services
1 164 (44.81%) Microsoft 365
2 82 (22.40%) Azure
3 33 (9.02%) Entra ID
4 11 (3.01%) Dynamics 365
5 10 (2.73%) AWS
6 7 (1.91%) Power Platform
7 6 (1.64%) WhatsApp
8 5 (1.37%) Mimecast
8 5 (1.37%) OneDrive
9 3 (0.82%) Power Automate
10 2 (0.55%) Azure Stack
11 1 (0.27%) Google Workspace
11 1 (0.27%) PowerApps
Communications & Networking
1 38 (10.38%) DNS
2 37 (10.11%) WAN
3 36 (9.84%) DHCP
3 36 (9.84%) LAN
4 31 (8.47%) Firewall
4 31 (8.47%) VPN
5 23 (6.28%) VoIP
6 20 (5.46%) TCP/IP
7 18 (4.92%) Internet
8 15 (4.10%) VLAN
9 13 (3.55%) Wi-Fi
10 11 (3.01%) WLAN
11 9 (2.46%) Broadband
12 6 (1.64%) Cisco IOS
12 6 (1.64%) Network Security
12 6 (1.64%) Wireless
13 5 (1.37%) Remote Desktop
13 5 (1.37%) Structured Cabling
14 3 (0.82%) ADSL
14 3 (0.82%) Intranet
Database & Business Intelligence
1 10 (2.73%) SQL Server
2 6 (1.64%) Power BI
3 4 (1.09%) Oracle Database
3 4 (1.09%) SQL Server Integration Services
4 2 (0.55%) Crystal Reports
5 1 (0.27%) SQL Server Reporting Services
Development Applications
1 5 (1.37%) JIRA
General
1 106 (28.96%) Social Skills
2 40 (10.93%) Finance
3 23 (6.28%) Analytical Skills
4 19 (5.19%) Legal
5 16 (4.37%) Law
5 16 (4.37%) Manufacturing
6 11 (3.01%) Retail
7 10 (2.73%) Inclusion and Diversity
8 8 (2.19%) German Language
8 8 (2.19%) Telecoms
9 6 (1.64%) Documentation Skills
9 6 (1.64%) Pharmaceutical
10 5 (1.37%) Automotive
10 5 (1.37%) Public Sector
11 4 (1.09%) Agriculture
11 4 (1.09%) Marketing
11 4 (1.09%) Organisational Skills
12 3 (0.82%) Multimedia
13 2 (0.55%) Banking
14 1 (0.27%) Advertising
Libraries, Frameworks & Software Standards
1 6 (1.64%) OLE
2 2 (0.55%) Software Packaging
3 1 (0.27%) .NET
Miscellaneous
1 20 (5.46%) Fat Client
1 20 (5.46%) Thin Client
2 18 (4.92%) Driving Licence
3 17 (4.64%) Self-Motivation
4 10 (2.73%) iPad
5 6 (1.64%) e-Learning
5 6 (1.64%) Onboarding
5 6 (1.64%) Smartphone
6 5 (1.37%) Life Science
7 4 (1.09%) Educational Technology
7 4 (1.09%) Enterprise Software
7 4 (1.09%) Management Information System
8 3 (0.82%) CCTV
8 3 (0.82%) EPoS
8 3 (0.82%) Media Streaming
8 3 (0.82%) Team-Oriented Environment
9 2 (0.55%) Linux Command Line
10 1 (0.27%) iPhone
10 1 (0.27%) Operational Technology
10 1 (0.27%) Virtual Team
Operating Systems
1 164 (44.81%) Windows
2 76 (20.77%) Windows 10
3 69 (18.85%) Windows Server
4 24 (6.56%) Apple iOS
5 22 (6.01%) Android
5 22 (6.01%) Linux
6 8 (2.19%) Windows 7
6 8 (2.19%) Windows Server 2019
7 6 (1.64%) Windows Server 2016
8 4 (1.09%) Mac OS
8 4 (1.09%) Unix
8 4 (1.09%) Windows Server 2012
9 2 (0.55%) Mac OS X
10 1 (0.27%) Windows 8
10 1 (0.27%) Windows Mobile
10 1 (0.27%) Windows Server 2008
Processes & Methodologies
1 103 (28.14%) Customer Service
2 93 (25.41%) ITIL
3 68 (18.58%) Problem-Solving
4 50 (13.66%) Service Delivery
5 43 (11.75%) Change Management
6 36 (9.84%) Agile
7 32 (8.74%) Continuous Improvement
8 30 (8.20%) Service Management
9 24 (6.56%) Incident Management
9 24 (6.56%) ITSM
10 22 (6.01%) Asset Management
11 20 (5.46%) Problem Management
11 20 (5.46%) Project Planning
12 13 (3.55%) Process Improvement
13 12 (3.28%) CRM
13 12 (3.28%) Cybersecurity
13 12 (3.28%) ERP
14 11 (3.01%) Project Management
15 10 (2.73%) Change Control
15 10 (2.73%) Mobile Device Management
Programming Languages
1 22 (6.01%) SQL
2 9 (2.46%) PowerShell
3 4 (1.09%) C#
3 4 (1.09%) Java
4 3 (0.82%) C
5 2 (0.55%) COBOL
Qualifications
1 30 (8.20%) Degree
2 15 (4.10%) Microsoft Certification
3 10 (2.73%) Computer Science Degree
4 7 (1.91%) MCP
5 6 (1.64%) CCNA
5 6 (1.64%) Cisco Certification
6 5 (1.37%) A+ Certification
6 5 (1.37%) AWS Certification
7 4 (1.09%) MCITP
7 4 (1.09%) MCSE
8 3 (0.82%) Network+ Certification
9 2 (0.55%) ITIL Certification
10 1 (0.27%) DBS Check
10 1 (0.27%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 33 (9.02%) SLA
2 6 (1.64%) Cyber Essentials
3 2 (0.55%) GDPR
3 2 (0.55%) ISO/IEC 27001
3 2 (0.55%) PMO
System Software
1 165 (45.08%) Active Directory
2 26 (7.10%) VMware Infrastructure
3 15 (4.10%) Virtual Desktop
4 11 (3.01%) Hyper-V
Systems Management
1 46 (12.57%) SCCM
2 15 (4.10%) Microsoft Intune
3 5 (1.37%) Systems Management Server (SMS)
4 4 (1.09%) WhatsUp Gold
5 3 (0.82%) FortiGate
6 2 (0.55%) Progress Chef
7 1 (0.27%) PaperCut
Vendors
1 167 (45.63%) Microsoft
2 31 (8.47%) VMware
3 27 (7.38%) Cisco
4 21 (5.74%) Citrix
5 17 (4.64%) Apple
6 9 (2.46%) Bloomberg
6 9 (2.46%) Dell
7 8 (2.19%) Meraki
8 7 (1.91%) HP
9 6 (1.64%) Sage
9 6 (1.64%) Veeam
10 5 (1.37%) Adobe
10 5 (1.37%) Avaya
10 5 (1.37%) Palo Alto
10 5 (1.37%) Rapid7
10 5 (1.37%) SAP
10 5 (1.37%) ServiceNow
11 4 (1.09%) Oracle
11 4 (1.09%) SolarWinds
12 2 (0.55%) Acronis