Chobham, Surrey, United Kingdom Hybrid / WFH Options
In Technology Group
1st/2nd Line SupportEngineer - £33,000 - Chobham - Amazing Training! Role : 1st/2nd Line SupportEngineer Location : Chobham Salary : £27,000 - £33,000 + Amazing Training! Interviewing Immediately - Apply Now Fancy working for one of the best up and coming MSP's based in … discuss in further detail. Alternatively, send your CV directly to me at owen . smith @ intechnologygroup . com This role would be suitable for: IT Field Engineer, IT Apprentice, IT Technician, ITSupport Analyst, IT Infrastructure Engineer, Systems Administrator, 1st line, 2nd … line, 3rd line, ITEngineer, Internal ITSupport, Remote ITSupport Built on a foundation of industry-leading technology, a world-class team and a scientific approach to building a truly recognisable brand, In Technology Group are fast becoming the UK's most influential more »
ITSupportEngineer (1st/2nd Line) Our Client is seeking a skilled and enthusiastic ITSupportEngineer (1st/2nd Line) to join our ITsupport team. The ITSupportEngineer will be responsible for providing first and … second line technical support to end-users, resolving hardware and software issues, and ensuring the smooth operation of our IT systems. Responsibilities: Provide first and second line technical support to end-users via phone, email, and in-person. Diagnose and resolve hardware and software issues, including desktops … with network and connectivity issues, ensuring stable and reliable access for users. Manage user accounts and permissions, maintaining security protocols and data integrity. Document support requests, solutions, and processes in the ticketing system. Escalate complex issues to higher-level support or specialised teams as necessary. Assist in ITmore »
South West England, Southampton, Hampshire, United Kingdom
Deerfoot IT Resources Limited
Senior ITSupportEngineer £30k - £42k Remote - South Coast 4-day working week As a trusted partner to this remote ITsupport provider, we have been tasked with the recruitment of a candidate with 2nd or 3rd line experience to join their close-knit team. … configuration. Alternatively, our client is also open to a candidate who has experience focused on Microsoft 365 and Windows. Role Overview Evaluate and resolve support requests from clients via phone and email. Customer-facing tasks such as routine backup checks and system reviews. Complete client-facing tasks to improve … efficiency and service quality. Documentation for both client and internal systems and processes. Occasional travel to client's premises for hands-on technical support where onsite attendance is unavoidable. Skills Required A successful candidate will have/be: Strong experience with Apple hardware and software including macOS and iOS. more »
ITSupportEngineer We have a fantastic opportunity for an ITSupportEngineer to join a highly regarded company based within their Aberdeen Office. The Role This role position is ideal for someone who has strong experience in 1st and 2nd line support and also strong communication skills. As an ITSupportEngineer, you will be part of a dynamic IT team. Responsibilities Provide desktop and remote support end to users and clients Help monitor and maintain IT systems and servers Assist in keeping group websites … up to date and functional Assist in IT documentation and business processes for continual improvement Ability to liaise with external advisers and service providers Assist in the preparation of reports and service planning Requirements Two or more years experience in an ITSupport role Strong customer service more »
ITSUPPORT TECHNICIAN Opportunity for an ITSupport Technician to join an Alfreton based innovative company. Salary up to £34,000 + fantastic benefits including annual bonus scheme, matched 7% pension, medical cash plan, cycle to work scheme and more! Apply online or contact robert.elvey@searchability.com … Occupational health service 7% matched pension Medical Cash Plan Free Parking Cycle to work scheme WHAT WILL YOU BE DOING? Reporting to the UK ITSupport & Operations Team Leader, the ITSupport Technician is the primary contact for UK ITsupport, addressing inquiries, problems … and requests from local and remote employees promptly. Responsibilities include providing email, telephone, and remote support to UK/IE users, conducting on-site visits as needed, and ensuring all issues are logged and resolved. The role involves overseeing local site IT projects, managing device implementations and upgrades more »
Brockworth, Gloucestershire, United Kingdom Hybrid / WFH Options
Jonathan Lee Recruitment Ltd
We are working with a global engineering client based in Gloucester. Supporting an international customer base, seeking a Graduate IT Technical SupportEngineer to provide ITsupport, this would suit an IT graduate or an individual with 1-2 years’ experience in an IT capacity. In your first few weeks in this IT Technical SupportEngineer role, you can expect to: Manage and supportIT infrastructure equipment, including physical and virtual servers, storage arrays, network switches, firewalls, wireless access points, phone systems, mobile devices, and other necessary equipment … Respond to technical support calls from staff members or clients, providing effective communication to resolve issues promptly Test disaster recovery procedures to ensure business continuity To apply for this IT Technical SupportEngineer role, you will also require the following: The ability to analyse problems swiftly more »
Employment Type: Permanent
Salary: £27500 - £29000/annum Private medical, employee welfare, L
An experienced ITSupportEngineer is needed to join a team supporting IT infrastructures for multiple clients based in Ringwood, Hampshire, on a full-time basis. You'll already be a good communicator, clear thinker and friendly. Broad experience is valued, especially around managing IT for organisations from 20-250 users with varying needs. The role is based in an office and requires teamwork. It provides high-quality tools and involves varied challenges focusing on delivering good quality work, including occasional travel to regional sites as needed. This is an excellent opportunity to … progress your career with a well-established company! Key Responsibilities: As a 2nd line engineer, you will already have experience with remote analysis of issues, diagnosis and support You'll be expected to work with the customer to understand each issue sufficiently well that you can recreate itmore »
ITSupportEngineer Salary : Up to £30K DOE Location : Hertford My client, an established IT solutions provider based in Hertford, are looking for a Service Desk Engineer to join their award-winning team. As a 1st/2nd Line Service Desk Engineer, you will … play a critical role in providing technical support and assistance to end-users within the organisation. You will be responsible for diagnosing and resolving technical issues, responding to service requests, and ensuring a smooth and efficient IT environment. Responsibilities: Attending to phone calls and delivering exceptional customer service … consistently. Maintaining appropriate attire, including on-site visits. Achieving designated KPIs Escalating IT issues to the appropriate senior personnel when necessary. Undertaking small to medium-sized IT projects as instructed by the Service Desk Manager. Maintaining up-to-date security and upgrades for desktops and laptops for both more »
Lutterworth, England, United Kingdom Hybrid / WFH Options
JAM Recruitment
within a fast paced and growing business? Do you like to make a real difference to a company? Do you have excellent 2nd line support experience? If you answer yes to all of these then please read on… A growing business, based in Leicestershire, is looking for an ITSupportEngineer to ensure the provision of IT across all the company’s sites – 2 in the UK and 1 in the United States. The position is available on a hybrid working basis - 2 days in the office and 3 days at home. The Role As … an ITSupportEngineer you’ll provide 1st and 2nd Line Support and be required to analyse business requirements, design platforms/services, deliver specifications, implement those services/platforms and provide training to ensure that new and existing business requirements are met to a high more »
Bishop's Stortford, Hertfordshire, South East, United Kingdom Hybrid / WFH Options
Candidate Source Limited
This is an excellent opportunity to join an ITsupport help desk and work in a varied and busy professional environment. Established over 25 years ago, the company has an enviable reputation, low staff turnover, and a diverse range of clients. THE 1ST LINE ITSUPPORTENGINEER ROLE: Working in a team of 9 ITsupport staff, you will be: Taking support tickets and working with customers to resolve their issues by remote access Working on special projects, investigating new technology and services Receive paid training and mentoring to develop further … feet and solve any complex issues with empathy Keen to learn and gain further industry-recognised qualifications. SALARY & BENEFITS YOULL RECEIVE AS 1ST LINE ITSUPPORTENGINEER: £21,000 - £25,000, dependent on experience Flexible and hybrid working once trained Private medical insurance Personalised training with salary more »
Senior ITSupportEngineer/IT System Administrator Location: Winchester - on site role Job Type: Full-time Salary: up to circa £36,500 per annum Seeking a Senior ITSupportEngineer to join an established IT Team in an educational organisation. This … role involves working closely with the Head of IT Services to manage, support, and enhance the organisations extensive IT infrastructure. The successful candidate will be involved in a variety of tasks, from high-level analysis and design to hands-on support and maintenance. This great opportunity … work in a role which will provide a range of different opportunities for development and the chance to work with a broad range of IT systems and Infrastructure. Day to Day of the role: Analyse, design, implement, maintain, and supportIT infrastructure, including applications, security systems, OS more »
Role: Onsite ITSupportEngineer Location: Houston, Texas (Onsite working - 5 days per week) Salary: Flexible dependent on experience, plus company benefits including pension and private medical cover An accomplished, Onsite ITSupport/Desktop Engineer is required for this superb opening to work … in our leading global client's expanding IT services division as they expand their portfolio of services. The ITSupportEngineer will focus on providing IT services to end users. This will be a face to face role, working in the office 5 days per … Resolution for all relevant tickets. You will also co-ordinate with the Service Desk and Third-Party vendors to manage all On-Site Technical Support requests to Resolution and Closure. Role: The Onsite ITSupportEngineer will deliver quality IT services from the respective HUB more »
SN3, Swindon, Wiltshire, United Kingdom Hybrid / WFH Options
Artis Recruitment
ITSupportEngineer required by our large client in Swindonon a hybrid working basis with occasional travel to sites in the Southwest. The ITSupportEngineer will join a small team of 4 responsible for supporting 600+ users across multiple sites. The ITSupportEngineer will offer a full range of support services including infrastructure and application support, end user computing and support of our clients internal systems. Main Responsibilities: Work as part of a team as a single point of contact for all support requests … Incidents/problems in line with the agreed SLA’s. To follow up on ticket statuses to requestors and communicate progress promptly. Arranging external support with the third-party vendors where issues cannot be resolved in-house and escalate when necessary. Establishing a good working relationship with colleagues and more »
Employment Type: Permanent
Salary: £25000 - £28000/annum + Remote Working & Excellent Bens
ITSupportEngineer My client is an award-winning Car Dealer Group, looking for an ITSupportEngineer to join their team. You will be supporting over 1200+ user, covering over 50 branches, by taking calls and emails, supporting where possible and escalating to … DOE Key Responsibilities: Act as the primary point of contact, addressing enquiries and technical concerns with professionalism. Provide 1st/2nd line support via remote access tools, swiftly resolving IT issues. Install new hardware (printers, servers, work stations etc) Set up accounts, passwords (new and resets), permissions Monitoring … IT systems and infrastructure Telephony support Skills: Minimum 1 year experience in a 1st/2nd line Support Role Knowledge of Active Directory, Group Policy, Windows Server Experience working with Microsoft Office applications. Basic understanding of networking (DNS, DHCP TCP/IP) Experience with Document Management Systems more »
Job Title: ITSupportEngineer Location: Northampton - 3 days from the office 2 from home Salary: Up to £30,000 per annum Key Areas: Windows Server, Windows Desktop, 1st/2nd-Line Support, Networking, AD, Active Directory, Networking, LAN/WAN, TCP/IP, O365, MS365 … MSP Are you an enthusiastic and customer-focused individual with a passion for ITsupport? We are currently seeking a talented ITSupportEngineer to join this dedicated IT MSP in their Northampton offices. Responsibilities: - Provide first-line technical support to end-users … system. - Troubleshoot and resolve hardware and software issues promptly and efficiently. - Escalate complex problems to the appropriate teams while ensuring timely resolution. - Document all support interactions and solutions accurately within the ticketing system. - Assist with the setup and configuration of user accounts, devices, and software applications. - Collaborate with other more »
Studio SupportEngineer Are you a tech-savvy problem solver with a passion for networking and connectivity? A leading media business is looking for talented individuals to join their bustling studio support team and help provide top-notch service to a global client base. As a Studio … Network SupportEngineer , you'll be the go-to person for face-to-face, telephone, and email support across all services, with a special focus on studio-related solutions.From installation and configuration to troubleshooting connectivity issues, you'll play a crucial role in keeping the operations running … smoothly.What you'll be doing day to day as Studio SupportEngineer : Installing, configuring, and maintaining equipment Leading small to medium networking projects and deployments Managing support cases via Salesforce Providing technical support at client meetings Developing detailed studio documentation You'll also be involved in more »
Role: ITSupportEngineer Location: Manchester, United Kingdom Salary: Up to £35,000 Are you passionate about providing excellent ITsupport? Do you thrive in a dynamic environment where no two days are the same? If so, we have an exciting opportunity for you! Overview … I have a fantastic opportunity for a talented and proactive ITSupportEngineer based in Manchester. The successful candidate will be responsible for providing technical support to internal staff, ensuring smooth operation of IT systems and resolving any issues that arise in a timely manner. … Key Responsibilities: * Provide 1st and 2nd line technical support to users via phone, email, and in person. * Diagnose and troubleshoot hardware and software issues, including desktops, laptops, printers, and mobile devices. * Install, configure, and maintain operating systems and software applications. * Set up and manage user accounts and permissions. * Collaborate more »
Employment Type: Permanent
Salary: £30000 - £35000/annum Amazing benefits and pension
ITSupportEngineer Salary: Up to £30K DOE Location: Hertford My client, an established IT solutions provider based in Hertford, are looking for a Service Desk Engineer to join their award-winning team. As a 1st/2nd Line Service Desk Engineer, you will … play a critical role in providing technical support and assistance to end-users within the organisation. You will be responsible for diagnosing and resolving technical issues, responding to service requests, and ensuring a smooth and efficient IT environment. Responsibilities: Attending to phone calls and delivering exceptional customer service … consistently. Maintaining appropriate attire, including on-site visits. Achieving designated KPIs Escalating IT issues to the appropriate senior personnel when necessary. Undertaking small to medium-sized IT projects as instructed by the Service Desk Manager. Maintaining up-to-date security and upgrades for desktops and laptops for both more »
Rushden, Northamptonshire, East Midlands, United Kingdom
Circle Group
2nd Line ITSupportEngineer - Rushden - £25K-£30K A 2nd Line ITSupportEngineer with good working knowledge of Windows server, Offfice 365, and general network troubleshooting is required to join a close-knit MSP to support their school-based clients. DBS checks … from the head office. No two days are the same, visiting different sites mainly around Rushden, and surrounding areas Key Skills Required: Previous escalation support Windows Server administration & troubleshooting Office 365 Admin, Exchange Active Directory General networking troubleshooting - TCP/IP, DNS, DHCP Mobile device support - iOS/… with a approachable, friendly and supportive management team. As a business, they are company-wide a team of 15 who encourage active learning and support their staff to develop towards their goals through on the job and online learning. Roles and responsibilities: Serve as the IT technical supportmore »
ITSupportEngineer Inspire Resourcing are recruiting for an ITSupportEngineer to work for our global client at their Chesterfield office. This is an excellent opportunity for someone with previous ITSupport experience that wants to work in a varied role … and can handle cases past 1st/2nd line stage. Duties to include: Provide first-level technical support to end-users via phone, email, and via a ticketing system. Troubleshoot and resolve hardware, software, and network issues in a timely manner. Install, configure, and maintain computer systems, printers etc. … Manage and support user accounts and permissions in Active Directory and other systems. Monitor and maintain IT infrastructure, including servers, networks, and backups. Assist in the deployment of new hardware and software, ensuring minimal disruption to end-users. Document issues, resolutions, and create knowledge base articles for common more »
Hull (East Yorkshire), East Riding of Yorkshire, United Kingdom
Syntax Consultancy Ltd
ITSupportEngineer Hull (East Yorkshire) Permanent £25,000 + Benefits ITSupportEngineer needed to provide IT tech support for a School based in Hull (East Yorkshire). Enhanced DBS certificate preferred, but not essential. A chance to join a leading … IT managed services business specialising in providing ITsupport into the Education sector. Start ideally June/July 2024. Key experience + tasks will include: Providing day-to-day ITsupport for Desktop PCs, Mobile Devices, Laptops, Chromebooks and Tablets. Peripheral Support for Printers more »
ITSupportEngineer (MSP) Role - ITSupportEngineer Location - Warrington Salary - £25,000 - £30,000 My client, an award-winning Managed Service Provider based in Warrington, is looking for an ITSupportEngineer to join their team! This role offers an … exciting opportunity to work in a friendly, but challenging, environment whereby you will be highly appreciated. Key Duties and Responsibilities: Log, process and manage support tasks from all sources: calls, emails and tickets. Provide triage and advice to clients, following defined escalations paths, as appropriate. Resolve support cases … Paid for Training Plans and Qualifications Company Sick Pay Social Events Generous Holiday Allowance Fantastic Pension Plan If you are a skilled Service Desk Engineer seeking an opportunity to make a meaningful impact while advancing your career in the dynamic realm of Managed Service Providers, please apply with an more »
Berkshire - Surrey, Guildford, Surrey, United Kingdom
hireful
Are you an ITSupport professional looking for your next career opportunity? Are you keen to work for a Microsoft Gold partner, providing first class IT services to the education industry? You will work on site within schools, ensuring that IT systems and services are always … available. You will be providing 2nd Line ITSupport as well as manging key accounts, being the bridge between the schools and the business. This is a fantastic opportunity for someone who is currently working in a school but who feels that their progression opportunities are limited. You … would need to use your own vehicle for travel and will be reimbursed for mileage. Role: Senior ICT Technician aka Senior ITSupport Technician, Desktop SupportEngineer, Field ITSUpport Location: Surrey, some Berkshire you will travel around Schools in the Surrey/Berkshire. more »
Are you an ITSupport professional looking for your next career opportunity? Are you keen to work for a Microsoft Gold partner, providing first class IT services to the education industry? You will work on site within schools, ensuring that IT systems and services are always … available. You will be providing 2nd Line ITSupport as well as manging key accounts, being the bridge between the schools and the business. This is a fantastic opportunity for someone who is currently working in a school but who feels that their progression opportunities are limited. You … would need to use your own vehicle for travel and will be reimbursed for mileage. Role: Senior ICT Technician aka Senior ITSupport Technician, Desktop SupportEngineer, Field ITSUpport Location: Surrey, some Berkshire you will travel around Schools in the Surrey/Berkshire. more »
Birmingham, West Midlands (County), United Kingdom Hybrid / WFH Options
Jumar Solutions
Onsite ITSupportEngineer Full time Permanent Location: Hybrid working - Remote/2 days a week in the Birmingham office £30,000 - £35,000 plus company benefits including pension and private medical cover Start: Candidates must be able to start by mid June 2024 latest - candidates who … are available immediately would be ideal An accomplished, Midlands based Onsite ITSupport/Desktop Engineer is required for this superb opening to work in our leading global client's expanding IT services division as they expand their portfolio of services. Role: The Onsite ITSupportEngineer will deliver quality IT services from the respective HUB location, collaborating with various IT delivery teams to ensure the business meets its current and future requirements Acts as a liaison between technical and non-technical staff, communicating technical concepts clearly and understandably to more »
Employment Type: Permanent
Salary: £30000 - £35000/annum Hybrid working, Medical