1 to 25 of 1,340 Permanent ITIL Jobs in the UK excluding London

Agile methodologies and CI/CD pipelines for faster, safer delivery Qualifications: Bachelor's degree in Information Technology, Computer Science, or a related field. ITIL Certification (Intermediate or Expert level) with a focus on Change Management. Familiarity with COBIT and other IT governance frameworks is a plus. Compliance-related certifications ...

Excellent communicator across technical/non-technical teams. Highly organised with good multitasking skills. Leadership experience driving team performance and improvement. Certifications Essential: MCSE, ITIL, CCNA (or equivalent) Desirable: CISSP/Security+, ISO 27001, PRINCE2 Details: Salary : £65, 000 - £70, 000 Working Hours : Full time Monday - Friday Location : Tamworth ...

Support : Diagnose and resolve technical issues, providing ongoing support and maintenance for Dynamics 365 and Power Platform and Power Platform applications within the Serco ITIL IT Service Management function. Documentation : Create and maintain comprehensive documentation for all development and integration activities. Stakeholder Collaboration : Work closely with business analysts, project managers ...

business needs and prioritise issues accordingly; Ability to take ownership of and manage issues to resolution; A broad knowledge and interest in IT. Desirable ITIL Certification or relevant experience; Experience of supporting IOS mobile devices, Intune; Experience of supporting Windows 10, MS Office 2016 applications, Office 365; Advanced knowledge ...

business needs and prioritise issues accordingly; Ability to take ownership of and manage issues to resolution; A broad knowledge and interest in IT. Desirable ITIL Certification or relevant experience; Experience of supporting IOS mobile devices, Intune; Experience of supporting Windows 10, MS Office 2016 applications, Office 365; Advanced knowledge ...

business needs and prioritise issues accordingly; Ability to take ownership of and manage issues to resolution; A broad knowledge and interest in IT. Desirable ITIL Certification or relevant experience; Experience of supporting IOS mobile devices, Intune; Experience of supporting Windows 10, MS Office 2016 applications, Office 365; Advanced knowledge ...

effectively, and work under pressure Strong problem-solving, analytical, and listening skills Willingness to work rotational shifts, including nights and weekends Desirable Skills & Experience ITIL Foundation certification Experience using ITSM tools (e.g. ServiceNow, Remedy, Cherwell, ManageEngine) Working knowledge of Microsoft 365 (M365), Active Directory, Entra ID (Azure AD), and user ...

connectivity troubleshooting Experience working with Azure Virtual Desktop (AVD) environments Exposure to managing and supporting enterprise video conferencing and AV systems Familiarity with ITIL-aligned service management and modern ITSM tools Experience using RMM tools and working within structured project delivery frameworks Other: Experience overseeing or supervising support teams ...

accurate records in the ticketing system Other Previous experience in a customer-facing IT support role, ideally within an MSP environment Familiarity with ITIL principles and best practices Knowledge of desktop and laptop hardware troubleshooting Basic understanding of cybersecurity practices Industry certifications (e.g., CompTIA A+, Microsoft 365 Fundamentals) Desirable Experience ...

understand Intune administration Knowledge on supporting conference room devices Knowledge on managing cloud printing Managing asset inventory. Desirable skills/knowledge/experience: ITIL Foundation certification. Proficiency ITSM tools, M365 applications, Active Directory, Entra ID, and User Administration. Rewards & Benefits TCS is consistently voted a Top Employer ...

SIEM (Splunk, Sentinel). Operating Systems & Tools: Linux administration, PowerShell/Bash/Python scripting, ITSM platforms (ServiceNow, Fresh Service). Certifications: Essential: MCSE, ITIL, CCNA or equivalent Desirable: CISSP or CompTIA Security+, ISO27001 experience, PRINCE2 Key Responsibilities Strategic Leadership & Collaboration: Lead and mentor a team of IT professionals, fostering ...

required, including occasional evening/weekend work for major incidents or planned upgrades. Person Specification Qualifications Essential IT related degree or equivalent experience Desirable ITIL Foundation or similar certification Project management (Prince 2 Foundation or similar) Experience Essential Experience managing or supervising an IT support/service desk function Experience ...

tasks in a busy support environment Willingness to work on-site in Middlesbrough Desirable (Not Essential) Experience with: Azure/Intune Microsoft Endpoint Manager ITIL framework or service management principles Relevant certifications (e.g. Microsoft, CompTIA) Experience supporting manufacturing, engineering, or industrial environments What's on Offer Stable role within ...

senior point for 2nd/3rd line support and major incident resolution Drive compliance with ISO 27001, Cyber Essentials Plus, and GDPR Embed ITIL practices and improve documentation, process, and automation You will need: 5+ years in infrastructure or systems engineering, ideally in enterprise/multi-site setups Expert knowledge ...

senior point for 2nd/3rd line support and major incident resolution Drive compliance with ISO 27001, Cyber Essentials Plus, and GDPR Embed ITIL practices and improve documentation, process, and automation You will need: 5+ years in infrastructure or systems engineering, ideally in enterprise/multi-site setups Expert knowledge ...

senior point for 2nd/3rd line support and major incident resolution Drive compliance with ISO 27001, Cyber Essentials Plus, and GDPR Embed ITIL practices and improve documentation, process, and automation You will need: 5+ years in infrastructure or systems engineering, ideally in enterprise/multi-site setups Expert knowledge ...

network security. Experience with MECM/Intune, Linux, storage solutions, SolarWinds/PRTG, monitoring, patching, MFA/SSO, and hybrid cloud networking. Understanding of ITIL processes and cloud cost optimisation. Proven experience in a similar infrastructure/network role with strong analytical, troubleshooting and documentation skills. Highly organised, detail-oriented ...

networking fundamentals (CCNA-level) . Experience with virtualization and cloud environments . Familiarity with IT security tools and policies . Solid troubleshooting skills following ITIL practices . Soft Skills Strong communication and documentation skills. Ability to handle pressure and manage multiple priorities . Customer-oriented mindset with proactive approach. Team ...

understanding of networking fundamentals (CCNA-level). Experience with virtualization and cloud environments. Familiarity with IT security tools and policies. Solid troubleshooting skills following ITIL practices. Soft Skills Strong communication and documentation skills. Ability to handle pressure and manage multiple priorities. Customer-oriented mindset with proactive approach. Team player with ...

Lead SharePoint and Teams governance and data migration. Enhance endpoint security and oversee backup and disaster recovery. Provide end-user support and training, ensuring ITIL-aligned service delivery. Maintain compliance with ISO 27001 and Cyber Essentials Plus. Skills & Experience: Advanced Microsoft 365 expertise (Exchange Online, Intune, SharePoint, Teams). Strong ...

strengthen include: Container platforms and orchestration (Docker, Kubernetes) Monitoring and observability tools (Splunk, Prometheus, Grafana) Infrastructure-as-code and CI/CD pipelines ITIL or service management frameworks Mentoring and technical leadership across the 24x7 function This is more than a jobits a chance to define how infrastructure is delivered ...

directed What skills and experience are we looking for? At least one-year continuous IT Service Desk experience Demonstrable knowledge and experience with: - ITIL concepts and their application TIL concepts and their application - Enterprise service management toolset - Remote support tools - Windows 10-11, Microsoft Office 2016 and Office365 - Desktop hardware ...

external) Being visible to customer and internal teams. SKILLS, EXPERIENCE AND QUALIFICATION REQUIRED FOR THE POSITION: Experience in manufactoring/factory service delivery desirable ITIL/PMI professional is a big plus Good mix of Transition (External customer), Delivery and project experience in EUC and FSO environment. Candidate should have ...

Qualifications and Certifications Microsoft Certified: Modern Desktop Administrator Associate (MD-102) Additional relevant Microsoft certifications would be advantageous. Preferred Additional Skills Knowledge of Agile, ITIL practices and service management. Exposure to DevOps methodologies and tools. Ability to manage and optimise storage solutions. Understanding of compliance standards (GDPR, ISO 27001). ...

essential Strong Windows Server Experience (Active Directory, DHCP, DNS, GPO’s, Print Management, AD Sync) VMWare/Hyper-V knowledge Working within an ITIL environment, preferably holding a current qualification Technical qualifications such as CompTIA+, Network+ would be advantageous Experience of Agile methodologies would an advantage Excellent Office 365 knowledge ...