1 to 25 of 1,107 Permanent ITIL Jobs in the UK excluding London

BSIN integrations, and website support would bean advantage. Strong leadership skills with the ability to coach and develop teams and individuals Expertise in ITIL 4 processes Incident, Problem, Change & Release Management Excellent communication and stakeholder management skills Ability to manage complexissues,balance multiple prioritiesandwork effectivelyunder pressure. Experience of driving service … client. Skills required for this role: Agile Principles, Agile Principles, Analytical Thinking, Azure Devops, Coaching, Communication, Finance, Functional Requirements, Information Technology Infrastructure Library (ITIL), ITIL Management, ITIL Practices, ITIL Processes, Mentoring Colleagues, Microsoft Azure DevOps Artifacts, Microsoft Azure DevOps Boards, Negotiation, Problem Solving, Procurement, Risk Management, Secure Software Development Lifecycle ...

within defence, aerospace, government or another highly regulated environment. Experience working within a large, global or matrix-managed organisation. Knowledge and practical application of ITIL, particularly Change Management, Service Transition and operational support. Experience working within a structured PMO and governance environment. Experience using Microsoft Project, JIRA, Azure DevOps ...

project-based organisations. Halo ITSM or comparable enterprise ITSM experience. Experience coordinating suppliers and supporting business-critical applications. PowerShell or other automation experience. Microsoft, ITIL, CompTIA or equivalent certifications. Attached to this advert you will find a full overview of the fantastic benefits we offer, along with a detailed ...

Virtual WAN Backup & Replication Peplink SD-WAN UniFi/Omada SDN Keeper Security Microsoft Defender/Sentinel Cyber Essentials and/or ISO 27001 ITIL Core Technology Areas The successful candidate can expect to work extensively with: Microsoft Azure Microsoft 365 Windows Server Entra ID Intune Exchange Online SharePoint Online ...

Bicep, or ARM templates. Knowledge of Microsoft Entra ID and Defender for Cloud. Familiarity with DevOps practices and CI/CD pipelines. Understanding of ITIL service management processes. ...

Microsoft Entra ID (Azure AD) Virtualisation technologies, particularly Hyper‐V Storage, backup and disaster recovery solutions PowerShell scripting and automation IT Service Management processes ITIL v4 Foundation certification. Excellent problem-solving and troubleshooting skills. Strong communication and stakeholder management abilities. Desirable Experience of one or more of the following would ...

Operating Systems, Windows Active Directory and Entra ID, VMware/Hyper-V Currently holds SC or above clearance level. Has a good understanding of ITIL Service Operations; Incident, Request, Problem & Change Management as it relates to a support role Able to communicate clearly with peers as well as management Self ...

incident and service‐management outcomes. Experience working with Agile and Waterfall delivery approaches and participating in the full software development lifecycle. Solid understanding of ITIL configuration management, architecture governance, data security and privacy, change and release management, testing and audit requirements. Ability to work independently and collaboratively across multidisciplinary teams ...

audiencesExcellent analytical, organisational, problem-solving, and communication skillsExperience producing change metrics, compliance reporting, and management information to support service governance and decision-makingKnowledge of ITIL frameworks, SIAM operating models, and enterprise digital platforms (e.g. Microsoft ecosystem) is beneficialWe are a Disability Confident EmployerCapgemini is proud to be a Disability Confident ...

Agile Delivery, Project management, DevOps, FinOps. Know how to manage customer expectations with customer-facing experience. Good understanding of Service Management Principals, such as ITIL V4 and alignment with ISO20k, Experience with AI Ops tools, frameworks, and implementation strategies. Knowledge of AI-enabled automation and monitoring solutions. Awareness of Site ...

experience as a Solution Architect, technology consultant or similar role. Experience with the use of Architecture frameworks such as ISO42010, TOGAF, Zachman and the ITIL and IT4IT service architecture frameworks. Experience of systems design and delivery, applying engineering rigour through technical architecture modelling techniques. In-depth understanding of technology structure ...

Endpoint, Patch My PC, SCEPman, application virtualisation, Azure Virtual Desktop/DaaS or mobile device management , as well as Higher Education experience. Relevant Microsoft, ITIL or Azure certifications are also advantageous. Why Academia? At Academia, we are redefining the landscape of IT services across education, business, public sector and nonprofit ...

across multiple suppliers and service towers.Knowledge of ITSM best practices, including Service Level, Incident, Problem, Change, and Supplier Management, with a good understanding of ITIL frameworks.Experience producing, analysing, and presenting service performance reports, dashboards, SLAs, KPIs, and management information for operational and business stakeholders.Strong analytical skills with the ability ...

skills. Proven problem‐solving and decision‐making capability within operational and service environments. Experience managing teams, suppliers, or project delivery activities. Experience working within ITIL, Agile, Waterfall, Lean, or similar delivery methodologies. Ability to manage conflicting priorities and operational demands in fast‐paced environments. Strong organisational and planning capabilities with ...

definition and management. Project Management methodologies such as Agile, Scaled Agile and Waterfall. Tools such as MS Project. IT service management approaches such as ITIL v4. THE PERSON Experience of Project Management in Defence & Security and/or other Government Departments. Degree (or equivalent) in a numerate subject such ...

scale (Zoom Rooms or similar) is a plus Experience partnering cross‐functionally with Security, People, and Finance teams is a plus Relevant certifications (ITIL, Microsoft, Apple) are welcomed but not required #LI-GL1 What's Roku's approach to hybrid working? Roku fosters an inclusive and collaborative environment where teams ...

presenting insights to technical and business stakeholders.Strong understanding of ITSM practices, particularly Capacity, Incident, Problem, Change, and Service Continuity Management, supported by knowledge of ITIL frameworks.Strong analytical, stakeholder management, problem-solving, and communication skills, with experience working with suppliers to improve performance and capacity outcomes.We are a Disability Confident EmployerCapgemini ...

multiple suppliers and support teams. Knowledge of ITSM best practices, including Incident, Knowledge, Problem, Service Level, and Supplier Management, with a good understanding of ITIL frameworks. Experience analysing incident trends, recurring issues, and knowledge usage metrics to identify opportunities for service improvement and increased operational efficiency. Strong analytical, organisational ...

across multiple suppliers and support teams.Knowledge of ITSM best practices, including Incident, Knowledge, Problem, Service Level, and Supplier Management, with a good understanding of ITIL frameworks.Experience analysing incident trends, recurring issues, and knowledge usage metrics to identify opportunities for service improvement and increased operational efficiency.Strong analytical, organisational, and communication skills ...

strong customer-service approach. Able to prioritise competing requests, solve problems independently and collaborate effectively with colleagues. A professional approach to handling confidential information. ITIL certification is strongly preferred. Available to work in the London office five days per week. What’s on offer A collaborative, international environment with ...

working to SLAs. Excellent troubleshooting and problem-solving skills. Strong communication and customer service skills. Ability to obtain BPSS and Enhanced DBS clearance. Desirable ITIL knowledge or certification. Microsoft certifications. Experience supporting Microsoft Surface Hub and AV technologies. Understanding of networking fundamentals including TCP/IP, DNS and DHCP. Keywords ...

team Strong coaching and mentoring skills, with the ability to lead a technically capable support team Good knowledge of ITSM principles, ideally supported by ITIL certification Strong experience using service desk data, KPIs and SLAs to drive performance and continuous improvement Good technical understanding of Microsoft 365, Azure and endpoint ...

team Strong coaching and mentoring skills, with the ability to lead a technically capable support team Good knowledge of ITSM principles, ideally supported by ITIL certification Strong experience using service desk data, KPIs and SLAs to drive performance and continuous improvement Good technical understanding of Microsoft 365, Azure and endpoint ...

Development: Take part in Microsoft certification training covering Modern Desktop, Intune and Azure platforms CANDIDATE REQUIREMENTS ESSENTIAL Relevant IT support experience Familiarity with ITIL Foundation Strong troubleshooting and problem-solving skills Ability to manage pressure, deadlines and changing priorities Excellent customer service, interpersonal and communication skills Proactive approach, strong work ...

change Customer engagement & stakeholder management dealing with escalationsConflict management People and team management including development of people Appropriate knowledge and certifications (e.g. managing people, ITIL v3/v4, Service Desk Manager) Experience of using ITSM tools (e.g. ServiceNow) to manage team activity including creating reports Experience with: Microsoft products such ...