51 to 75 of 615 Permanent ITIL Jobs in the UK excluding London

Desk team members when required and Provide enhanced support and 2nd level of incident investigation. What you'll need to succeed Education and Qualifications: • ITIL v3/v4 Foundation qualification is desirable • MCP certification would be desirable Knowledge & Experience: • 2+ years’ experience of providing team leader support in a similar more »

culture and relationships with stakeholders. Proficiency in translating technical concepts to non-technical stakeholders. Experience managing IT budgets and building service strategies. Knowledge of ITIL practices and experience in managing SLA and KPI. Experience in end-user computing and modern workforce environments. This is a fantastic opportunity for an exceptional … team coaching. Qualifications and Experience: Demonstrable experience leading 3rd line technical teams at a strategic level. Experience leading teams greater than 30 technical staff. ITIL Foundation or above (or willing to undertake). Previous experience in a technical role within end-user computing or Microsoft applications. Full UK driving licence. more »

passion and commitment to quality. It starts with you. As an IT Infrastructure Specialist - Networking, you’ll bring experience of working in a modern ITIL-based IT service organisation including incident, problem and change management, managing a complex, national multi-site IT infrastructure and excellent written and verbal skills. You more »

have. Qualifications Required: Oracle Cloud Infrastructure 2023 Architect Associate (1Z0-1072-23). Desirable: Oracle Certified CNC administrator, Hashicorp Terraform Associate, Oracle Linux Certification, ITIL Additional Information Why Version 1? Strong Career Progression & mentorship coaching through our Strength in Balance and leadership schemes with a dedicated quarterly Pathways Career Development more »

to customer reporting on Change, Release and Patching (if applicable) Key Skills: Essential Proven track record showing experience in a similar role within an ITIL-based Service Operation environment Working knowledge of operational Change in an infrastructure environment and software release deployment activities Knowledge and practical use in operating an … IT Service Management toolset for the core process e.g. Change Management Minimum ITIL Foundation V3 Degree or equivalent standard/or applicable career experience Desirable Knowledge of the value of Change and Configuration Management, the links from Change to Configuration and impact on Availability. Experience using BMC Remedy Smart IT … to assist in effective reporting Technical awareness of IT infrastructure (Server, Storage, Networks, Applications, Clients, Security) Knowledge of industry standard approaches to risk management ITIL V4 Foundation Experience of Service Transition activities e.g. Operational Readiness more »

Fortinet Backup administration, preferably Rubrik Implementing and managing VMware and Hyper-V virtualisation technologies Monitoring tools, such as LogicMonitor Atlassian administration Service Management/ITIL SaaS Application Management more »

the information stored is accurate, concise and complete Core Skills: Hold a current SC security clearance. Experience working in a Software Asset Management Environment ITIL v3 or 4 Foundation Desirable Skills: Certified Software Asset Manager Microsoft Certified Professional more »

in Camberley. As a Customer Service Desk Advisor, you'll play a pivotal role in coordinating the delivery of customer support services within an ITIL framework. Your main focus will be ensuring that service levels are maintained at the highest standard. Key Requirements: Excellent communication skills Ability to work independently more »

and expertise: A solid background in technology with a focus on IT service management, cloud services (AWS, Azure), and an in-depth understanding of ITIL principles. Leadership acumen: Proven leadership skills with the ability to motivate and guide a team towards achieving excellence in product support and operations. Problem-solving … ability to make swift, informed decisions. Essential: Prior experience in a product support role with a strong foundation in technology systems and services. Desirable: ITIL Certification and familiarity with cloud migration strategies. Leadership: Exceptional leadership capabilities with a track record of hiring, training, and developing teams. What’s In It more »

Experience using ConnectWise, or another ITSM tool, e.g. ServiceNow, Remedy, or Autotask in a service and project capacity. Operational understanding and experience working in ITIL aligned environment(s), including understanding of SLA’s incident Management, Service Request Fulfilment and Change Management. Experience working within PRINCE2 projects, as a team resource. more »

end-user devices. Experience of device configuration management tools, such as Microsoft Endpoint Configuration Manager (SCCM). Problem Management (including Root Cause Analysis). ITIL Foundation certification (v3/v4). What you'll get in return With a salary of up to £33,500, and a generous benefits package more »

supporting Microsoft Azure Networking solutions Experience of working in a 3rd level support environment (at least 2 years’ experience) Good knowledge and understanding of ITIL management protocols and procedures Technical Background Cisco switching and routing. MPLS, SD-WAN, fibre-based Ethernet, ADSL, 4G, and satellite Cisco Security Appliances (ASAs) Palo more »

groups around a common vision Advising of appropriate SLAs in place to support any new services introduced About you What we’re looking for: ITIL certification or relevant equivalent service management experience Solid experience and understanding of how IT service agreements work Agile Methodology e.g. DevOps, Scrum Good understanding of more »

Our Purpose We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions more »

Incident/Problem Manager x 2 - ITIL - All Levels - Swindon - FinTech - New! £28,000 - £38,000 + Benefits + Bonus + Hybrid +++ 2/3 days on site per week +++ Leading organisation in Swindon requires a number of Incident Managers/Problem Managers to join its growing ITIL … Service Operations function. Suitable candidates will have the following: Circa 2 years in ITIL Service Operations with a focus on Problem Management Analytical approach to problems and excellent attention to detail Work under pressure and to deadlines Continuous Service Improvement mindset BI Tools – Ideally Power BI or EazyBI - Desirable Jira more »

Familiarity with the use of incident management and reporting tools • Demonstrable detailed experience working in a customer facing role DESIRED SKILLS • A knowledge of ITIL processes, and ideally ITIL certified • While you will be educated and supported on the job, an inherent aptitude to technical problem solving • A willingness to more »

Key working relationships: · Application Support Team · Testing & Development Team · Business Analysts & Project Managers · Customer Services and Sales Teams ✅ Expected experience & skills: Sound knowledge of ITIL, Agile and DevOps including experience of Incident Management, Problem Management, and Change/Release Management A proven track-record of developing and delivering service improvements … Adaptable and flexible to business demands Strong organisational and planning skills Positive ‘can-do’ attitude. 👍 Beneficial skills: Previous work experience within the logistics industry ITIL Advance level or equivalent certification is desirable but not essential. 🎉 What we offer: Fast growing, ambitious company with over 25 years’ experience 96% of our more »

resolve technical issues. Ability to work as a team member. Understand and use change management systems. Experience configuring and using Linux OS (desirable). ITIL Foundation qualification more »

the ability to communicate and advise effectively to non-technical internal customers. Degree Level Education in a relevant subject Hold a professional qualification in ITIL Foundation Have had 3 years plus industry experience of working as an Integration Engineer within a medium to large sized organisation. Have good expertise and more »

Skills and Experience that would be desirable as a Digital Support Analyst. Experience working in a housing related organisation Experience of Housing Management Systems ITIL v3 Foundation Certificate in IT Service Management certification Experience in Door Access systems Service Desk Institute Service Desk Analyst certification Career Progression At LHP, we more »

present to leadership What we are looking for: Bachelor's degree in related field or equivalent experience (Masters degree preferred) BRMP, PMP, Six Sigma, ITIL certifications preferred 16+ years of IT-related work experience 10+ years in management roles Strong experience in project management and system architecture methodologies Exceptional written more »

in order to provide accurate, valid and complete information Desirable: Previous Service Desk experience with an understanding of help desk requirements Understanding of the ITIL Incident Management Process An Interest in and understanding of Cloud Technologies How to Apply If interested, please click on the link provided and you will more »

C or above in English & Mathematics or equivalent industry Standard computing qualifications such as Microsoft and CompTIA, CompTIA Network+, Security+, Server+ or other certification ITIL Foundation Qualification (desirable). What we offer We offer great rewards and perks including: excellent supervision, peer support, learning opportunities and career prospects retail and more »

volumeof suitable applications. About you The role will be responsible for the effective delivery of IT Asset and Configuration Management across IT, using an ITIL framework. You will be a senior lead in defining, implementing, maintaining and continuously improving the IT Asset (ITAM) and Configuration Management services, ensuring efficient creation … for all CIs within the AMDB and CMDB and lifecycle management and status accounting for all assets and Configuration Items. E ssential experience required: ITIL foundation plus other relevant ITIL intermediate level qualifications. Extensive knowledge of IT Asset and Configuration management principles, processes, standards, new and evolving best practices. Significant more »

Morgan Hunt is collaborating with a leading public sector organisation to recruit an ITIL Service Management Analyst. In this pivotal role, you will spearhead the alignment of IT Service Management policies and processes with industry best practices, ensuring they seamlessly support operational strategic objectives. Your extensive expertise will be instrumental … while serving as the liaison between internal resolver teams, external service providers, and end users for all IT Service Delivery matters. Enhance and create ITIL-aligned processes to support Continuous Service Improvement initiatives, encompassing Problem Management, Service Request Management, Joiners/Movers/Leavers processes, Service Transition, and Demand/… by the IT Service Delivery Manager. Person Specification: To excel in this role, you should possess the following essential attributes, experience, skills, and knowledge: ITIL qualification (minimum V3) with a comprehensive understanding of the ITIL Framework. Proven experience in service management within a dynamic, fast-paced environment, coupled with proficiency more »