3 of 3 Permanent Incident Manager Jobs in the UK excluding London

Senior IT Problem & Major Incident Manager A fantastic opportunity has arisen for a Senior IT Problem & Major Incident Manager to join our Glasgow based law firm on a permanent basis. Senior IT Problem & Major Incident Manager Responsibilities and Duties: *Have a sound understanding … ITIL framework and practical experience in operating ITIL-aligned problem management processes. *Significant experience in managing major incidents, including stakeholder communication, incident analysis and resolution, and working in stressful situations. *Mentor Major Incident Managers. *Conduct Major Incident Reviews. *Champion for the problem management practice. *Prevent recurrence ...

Major Incident Manager Location: Manchester (Hybrid) A fast-growing UK tech provider is hiring a Major Incident Manager to take the lead when it matters most. You’ll own high-severity incidents across cloud, network, security and comms platforms, ensuring rapid recovery and first-class communication. … teams and drive swift resolution Deliver clear, confident updates to customers and internal stakeholders Maintain accurate timelines, reports and PIRs Improve processes, runbooks and incident readiness You’ll Bring Experience managing major incidents in an MSP/ISP/Telco environment Strong technical understanding (Networks, Infrastructure, CCaaS or security ...

Vitality Bournemouth Office. Full time, 35 hours per week. We are happy to discuss flexible working! Top 3 skills needed for this role: Incident Management – Major incident handling, root cause analysis, SLA compliance Technical Knowledge – Applications, infrastructure, monitoring tools, quick tech adoption Communication – Clear, timely updates to technical … technical stakeholders What this role is all about: The Incident Manager oversees the end-to-end management of Technology and Business impacting incidents, including IT outages (applications, infrastructure, networks) and business issues (supplier failures, facilities, health & safety, regulatory breaches, payment disruptions, fraud attempts, data privacy exposures, and major ...