Permanent Journey Map Jobs in the UK excluding London

1 to 25 of 30 Permanent Journey Map Jobs in the UK excluding London

Customer Journey Strategy Senior Manager

City, Manchester, United Kingdom
Barclays Bank PLC
As a Customer Journey Strategy Senior Manager you will lead a team to drive the development of the strategy and delivery of exceptional customer experiences across key end-to-end customer journeys. You'll work closely with journey owners, design leads, product, operations, and other teams to lead the co-creation of integrated solutions that align … product, and technology stakeholders to prioritise and deliver strategic initiatives. You will also ensure the team stay ahead of emerging customer experience trends and technologies, integrating these into journey strategies, while fostering a culture of experimentation, testing, and continuous improvement. To be successful as a Customer Journey Strategy Senior Manager, you should have experience with Strategic … thinker with the ability to convert complex problems into innovative solutions, particularly in systems design, for broader journey transformation. Great leadership and coaching skills, with experience leading in a matrixed environment and delivering through others Great influencing and senior stakeholder management skills, with experience delivering in cross-functional, matrixed environments involving multiple stakeholders. Expertise in customer journey More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Customer Journey Strategy Senior Manager

Northampton, England, United Kingdom
Barclays Bank PLC
As a Customer Journey Strategy Senior Manager you will lead a team to drive the development of the strategy and delivery of exceptional customer experiences across key end-to-end customer journeys. You’ll work closely with journey owners, design leads, product, operations, and other teams to lead the co-creation of integrated solutions that align … product, and technology stakeholders to prioritise and deliver strategic initiatives. You will also ensure the team stay ahead of emerging customer experience trends and technologies, integrating these into journey strategies, while fostering a culture of experimentation, testing, and continuous improvement. To be successful as a Customer Journey Strategy Senior Manager, you should have experience with Strategic … thinker with the ability to convert complex problems into innovative solutions, particularly in systems design, for broader journey transformation. Great leadership and coaching skills, with experience leading in a matrixed environment and delivering through others Great influencing and senior stakeholder management skills, with experience delivering in cross-functional, matrixed environments involving multiple stakeholders. Expertise in customer journey More ❯
Posted:

Customer Journey Strategy Senior Manager

london, south east england, united kingdom
Barclays Bank PLC
As a Customer Journey Strategy Senior Manager you will lead a team to drive the development of the strategy and delivery of exceptional customer experiences across key end-to-end customer journeys. You’ll work closely with journey owners, design leads, product, operations, and other teams to lead the co-creation of integrated solutions that align … product, and technology stakeholders to prioritise and deliver strategic initiatives. You will also ensure the team stay ahead of emerging customer experience trends and technologies, integrating these into journey strategies, while fostering a culture of experimentation, testing, and continuous improvement. To be successful as a Customer Journey Strategy Senior Manager, you should have experience with Strategic … thinker with the ability to convert complex problems into innovative solutions, particularly in systems design, for broader journey transformation. Great leadership and coaching skills, with experience leading in a matrixed environment and delivering through others Great influencing and senior stakeholder management skills, with experience delivering in cross-functional, matrixed environments involving multiple stakeholders. Expertise in customer journey More ❯
Posted:

Customer Journey Strategy Manager

Northampton, England, United Kingdom
Barclays Bank PLC
As a Customer Journey Strategy Manager you will be responsible for leading the strategy and delivery of exceptional customer experiences across a subset of the key end-to-end journeys. You’ll work closely with journey owners, design leads, product, operations, and other teams to co-create integrated solutions that align with business goals and enhance … working with design, product, and technology stakeholders to prioritise and deliver strategic initiatives. You will also stay ahead of emerging customer experience trends and technologies, integrating these into journey strategies, while fostering a culture of experimentation, testing, and continuous improvement. To be successful as a Customer Journey Strategy Manager, you should have experience with Strategic thinker … with the ability to convert complex problems into innovative solutions, particularly in systems design, for broader journey transformation. Good influencing and stakeholder management skills, with experience delivering in cross-functional, matrixed environments involving multiple stakeholders. Expertise in customer journey mapping and design thinking methodologies, collaborating closely with Journey Design Leads to produce high-quality More ❯
Posted:

Customer Journey Strategy Manager

City, Manchester, United Kingdom
Barclays Bank PLC
As a Customer Journey Strategy Manager you will be responsible for leading the strategy and delivery of exceptional customer experiences across a subset of the key end-to-end journeys. You'll work closely with journey owners, design leads, product, operations, and other teams to co-create integrated solutions that align with business goals and enhance … working with design, product, and technology stakeholders to prioritise and deliver strategic initiatives. You will also stay ahead of emerging customer experience trends and technologies, integrating these into journey strategies, while fostering a culture of experimentation, testing, and continuous improvement. To be successful as a Customer Journey Strategy Manager, you should have experience with Strategic thinker … with the ability to convert complex problems into innovative solutions, particularly in systems design, for broader journey transformation. Good influencing and stakeholder management skills, with experience delivering in cross-functional, matrixed environments involving multiple stakeholders. Expertise in customer journey mapping and design thinking methodologies, collaborating closely with Journey Design Leads to produce high-quality More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Customer Journey Strategy Manager

london, south east england, united kingdom
Barclays Bank PLC
As a Customer Journey Strategy Manager you will be responsible for leading the strategy and delivery of exceptional customer experiences across a subset of the key end-to-end journeys. You’ll work closely with journey owners, design leads, product, operations, and other teams to co-create integrated solutions that align with business goals and enhance … working with design, product, and technology stakeholders to prioritise and deliver strategic initiatives. You will also stay ahead of emerging customer experience trends and technologies, integrating these into journey strategies, while fostering a culture of experimentation, testing, and continuous improvement. To be successful as a Customer Journey Strategy Manager, you should have experience with Strategic thinker … with the ability to convert complex problems into innovative solutions, particularly in systems design, for broader journey transformation. Good influencing and stakeholder management skills, with experience delivering in cross-functional, matrixed environments involving multiple stakeholders. Expertise in customer journey mapping and design thinking methodologies, collaborating closely with Journey Design Leads to produce high-quality More ❯
Posted:

UX Designer

Cardiff, South Glamorgan, Wales, United Kingdom
Gingerkid Executive Search
rely on. You’ll: Help create seamless, accessible experiences across our platforms. Support user research activities like interviews, surveys and usability testing. Turn insight into action with wireframes, journey maps and interactive prototypes. Collaborate closely with developers, project managers and designers to bring ideas to life. Apply inclusive design principles to improve usability for all users. Use feedback More ❯
Employment Type: Full-Time
Salary: £35,000 - £40,000 per annum
Posted:

UX Designer

Milton Keynes, Buckinghamshire, South East, United Kingdom
Hybrid / WFH Options
S-SA Digital Recruitment Ltd
2+ years experience in UX/UI design with a portfolio that shows it Mastery of Figma (Adobe XD, Photoshop, Illustrator = bonus points) Experience with user research , personas , journey mapping , and A/B testing Strong understanding of interaction design , prototyping , and information architecture A proactive mindsetyoure not just a designer, youre a problem solver ?? Bonus Skills: Agency More ❯
Employment Type: Permanent, Work From Home
Salary: £40,000
Posted:

UX Designer

Manchester, Lancashire, England, United Kingdom
Searchability
in UX and CRO for digital products Strong understanding of user-centered design principles and UX best practices Confident in planning and conducting user research, usability testing, and journey mapping Skilled in designing and prototyping user interfaces that balance user needs with business goals Strong analytical mindset with a data-driven approach to design decisions Proficient in A More ❯
Employment Type: Full-Time
Salary: £40,000 - £50,000 per annum
Posted:

UX Designer

Manchester, North West, United Kingdom
Searchability (UK) Ltd
in UX and CRO for digital products Strong understanding of user-centered design principles and UX best practices Confident in planning and conducting user research, usability testing, and journey mapping Skilled in designing and prototyping user interfaces that balance user needs with business goals Strong analytical mindset with a data-driven approach to design decisions Proficient in A More ❯
Employment Type: Permanent
Salary: £50,000
Posted:

UX Research Lead - FTC

Manchester, Lancashire, England, United Kingdom
Hybrid / WFH Options
In Technology Group Limited
Work closely with stakeholders in product, design, engineering, and brand to integrate research into every stage of development. Encourage innovative methods and experimentation in research practices. Facilitate workshops, journey mapping, and research critiques to foster alignment and drive optimisation. Align research priorities with strategic goals to deliver maximum impact across customer journeys. What You'll Bring Strong background More ❯
Employment Type: Full-Time
Salary: £65,000 - £75,000 per annum
Posted:

UX Research Lead - FTC

Manchester, North West, United Kingdom
Hybrid / WFH Options
In Technology Group Limited
Work closely with stakeholders in product, design, engineering, and brand to integrate research into every stage of development. Encourage innovative methods and experimentation in research practices. Facilitate workshops, journey mapping, and research critiques to foster alignment and drive optimisation. Align research priorities with strategic goals to deliver maximum impact across customer journeys. What You'll Bring Strong background More ❯
Employment Type: Permanent, Work From Home
Salary: £75,000
Posted:

Digital Product Manager

Shirley, West Midlands, United Kingdom
Amtis Professional Ltd
Continuously monitor market trends and competitor activities to identify opportunities for innovation and growth. Required Skills and Qualifications: - Proven experience in digital product management. - Strong understanding of customer journey mapping and optimization. - Expertise in managing SaaS products and driving customer satisfaction. - Excellent communication and project management abilities. Apply now to play a key role in shaping the future More ❯
Employment Type: Permanent
Salary: GBP 60,000 - 65,000 Annual
Posted:

Digital Product Manager

Solihull, West Midlands, United Kingdom
Amtis Professional Ltd
Continuously monitor market trends and competitor activities to identify opportunities for innovation and growth. Required Skills and Qualifications: - Proven experience in digital product management. - Strong understanding of customer journey mapping and optimization. - Expertise in managing SaaS products and driving customer satisfaction. - Excellent communication and project management abilities. Apply now to play a key role in shaping the future More ❯
Employment Type: Permanent
Salary: £65,000
Posted:

User Research Lead

Manchester, Lancashire, England, United Kingdom
Hybrid / WFH Options
Nextech
Work closely with stakeholders in product, design, engineering, and brand to integrate research into every stage of development. Encourage innovative methods and experimentation in research practices. Facilitate workshops, journey mapping, and research critiques to foster alignment and drive optimisation. Align research priorities with strategic goals to deliver maximum impact across customer journeys. What You'll Bring: Strong background More ❯
Employment Type: Full-Time
Salary: £65,000 - £75,000 per annum
Posted:

User Research Lead

Manchester, North West, United Kingdom
Hybrid / WFH Options
Nextech Group Limited
Work closely with stakeholders in product, design, engineering, and brand to integrate research into every stage of development. Encourage innovative methods and experimentation in research practices. Facilitate workshops, journey mapping, and research critiques to foster alignment and drive optimisation. Align research priorities with strategic goals to deliver maximum impact across customer journeys. What You'll Bring: Strong background More ❯
Employment Type: Permanent, Work From Home
Salary: £75,000
Posted:

Tax Technology Manager

Birmingham, West Midlands, United Kingdom
Hays
seeks out improvement, and champions innovation. You'll bring: Experience in tax tech-driven business change Knowledge of tax compliance processes Familiarity with data analytics tools and user journey mapping Excellent written and verbal communication A hands-on, solutions-oriented approach PRINCE2 or equivalent qualification preferred Experience with UX design teams is a plus. What you'll get More ❯
Employment Type: Permanent
Salary: £65,000
Posted:

Customer Experience Consultant

London, South East, England, United Kingdom
CPS Group
the wider CX proposition.What We're Looking For:- Background within similar customer experience/CX role preferably from within a consultancy.- Ideally a background in omni-channel customer journey mapping and contact planning.- Confident working with data and insight to inform strategic recommendations.- Skilled in building and managing senior client relationships.- Able to juggle multiple projects in a More ❯
Employment Type: Full-Time
Salary: £35,000 - £40,000 per annum
Posted:

Customer Experience Strategist

London, South East, England, United Kingdom
CPS Group
and help evolve the wider CX proposition.What We're Looking ForBackground within similar customer experience/CX strategy rolePrevious Consultancy experience is essentialStrong background in omni-channel customer journey mapping and contact planning.Confident working with data and insight to inform strategic recommendations.Skilled in building and managing senior client relationships.Able to juggle multiple projects in a fast-paced, collaborative More ❯
Employment Type: Full-Time
Salary: £55,000 - £65,000 per annum
Posted:

Marketing and Sales Manager

London, South East, England, United Kingdom
Hiring People
at every stage of the funnel Sales: Set KPIs and targets for Sales Executives Review and improve sales processes and documentation Support with proposals, pricing approvals, and client journey mapping Collaborate with senior managers to ensure alignment across operations, service delivery, and finance SALARY & BENEFITS: £35,000 - £45,000 OTE depending on experience 20 days holiday + bank More ❯
Employment Type: Full-Time
Salary: £35,000 - £45,000 per annum
Posted:

Customer and User Experience Architect

Buckinghamshire, England, United Kingdom
Hybrid / WFH Options
FS1 Recruitment - Marketing, Digital & Creative Recruitment
improvements to products, services, and digital experiences. Provide expert CX/UX insights and change recommendations, identifying trends, opportunities, and areas for improvement. Lead and support user research, journey mapping, and persona creation to inform design and improvement initiatives. Collaborate with stakeholders and SMEs to prioritise initiatives, clarify requirements, and test user-centred solutions. Facilitate workshops, visualise change … standards. Key skills/requirements: Certified and experienced in CX/UX, Interaction Design, and Business Analysis. Skilled in customer and user experience design, including UI, interaction, and journey design. Proficient in business process analysis, journey mapping, and persona development. Experienced in user research, usability testing, and applying CX/UX measurement techniques. Strong stakeholder management More ❯
Employment Type: Full-Time
Salary: Salary negotiable
Posted:

Customer and User Experience Architect

Buckingham, Buckinghamshire, United Kingdom
Hybrid / WFH Options
FS1 Recruitment
improvements to products, services, and digital experiences. Provide expert CX/UX insights and change recommendations, identifying trends, opportunities, and areas for improvement. Lead and support user research, journey mapping, and persona creation to inform design and improvement initiatives. Collaborate with stakeholders and SMEs to prioritise initiatives, clarify requirements, and test user-centred solutions. Facilitate workshops, visualise change … standards. Key skills/requirements: Certified and experienced in CX/UX, Interaction Design, and Business Analysis. Skilled in customer and user experience design, including UI, interaction, and journey design. Proficient in business process analysis, journey mapping, and persona development. Experienced in user research, usability testing, and applying CX/UX measurement techniques. Strong stakeholder management More ❯
Employment Type: Permanent
Posted:

CX and UX Architect

High Wycombe, Buckinghamshire, England, United Kingdom
Hybrid / WFH Options
Journey recruitment
analysing, identifying, and understanding customer behaviours, preferences, and pain points. Using your knowledge of Design Thinking methods and techniques, you will work with Customer Data, SMEs and Stakeholders to map out key Customer Engagement, Lead Journeys and Value Streams to help the company better understand the needs of their membership and prospective members The role is working 9am to … with business stakeholders to prepare and present findings to Change committees and Leadership Teams. Execute client experience research, consolidating with client feedback and engagement data to create client journey maps and personas as part of the CX Design process. Facilitate workshops based on User-Centred Design and Design Thinking methods. Support the building of credible ideas into early More ❯
Employment Type: Full-Time
Salary: £38,000 - £42,000 per annum
Posted:

UX Research Manager

Greater Manchester, North West, United Kingdom
Hybrid / WFH Options
Forward Role
implement innovative research methods to keep the team ahead of the curve Facilitate research critique sessions and knowledge-sharing to drive best practice and team growth Own user journey analysis—identify pain points and improvement opportunities that influence product strategy and roadmap What We're Looking For Proven experience leading UX research teams in fast-paced digital environments … Deep expertise in qualitative and quantitative methods—interviews, usability testing, surveys, journey mapping, personas, etc. Strong command of tools such as UserTesting, UserZoom, Hotjar, ContentSquare, or similar A collaborative approach and track record of working closely with product, design, dev, and brand teams Passion for accessibility and inclusive research—ideally with hands-on experience testing with users with More ❯
Employment Type: Permanent, Work From Home
Salary: £75,000
Posted:

eCommerce Manager - Food & Drink

London, South East, England, United Kingdom
Hybrid / WFH Options
Holland & Barrett International Limited
Drive and implement on-site campaign activity and promotional changeovers, considering key commercial opportunities, NPD, wider campaign focus and customer & market demand. Drive initiatives to enhance the customer journey, from discovery to post-purchase with data at the heart of all decision Location: This role can be based in Nuneaton or London, and occasionally required to travel to … by hybrid working arrangements with minimum 2 days presence in the office. The Person: Key Requirements: Strong knowledge of e-commerce principles and environment, including promotional strategies, customer journey mapping, and trading cycles. Expertise in monitoring market trends and competitive activities, ideally within the Food & Drink landscape, translating insights into actionable strategies to maintain market leadership. Proficiency in More ❯
Employment Type: Full-Time
Salary: Competitive salary
Posted:
Journey Map
the UK excluding London
25th Percentile
£40,000
Median
£41,250
75th Percentile
£56,000
90th Percentile
£58,700