What we are looking for in our ideal Service Desk Analyst: GCSE level or equivalent in Maths and English. ITIL V3/V4 Qualification, MCP or equivalent qualification (Desirable). In depth knowledge of industry standard products including Windows 10, Android, IOS, MS Office. Networking protocols & desktop/laptop computers more »
Experience of 1st and 2nd line support Understanding of IP and networking Experience using Keyloop Autoline Rev8 - DMS. Computing or IT support qualification MicrosoftCertifiedProfessional accreditations. more »
products such as Exchange and Skype for Business Active Directory, DHCP, DNS, Certificate authorities TCP/IP and interconnecting networks Ideally: Certified to a MCP standard or 4 years experience working with Windows Server platforms Our non-negotiables: Due to the highly secure environment that our work is conducted in more »
products such as Exchange and Skype for Business Active Directory, DHCP, DNS, Certificate authorities TCP/IP and interconnecting networks Ideally: Certified to a MCP standard or 4 years’ experience working with Windows Server platforms Our non-negotiables: Due to the highly secure environment that our work is conducted in more »
Cambridge, Cambridgeshire, United Kingdom Hybrid / WFH Options
Cambridge Education Group
IT systems, hardware and software. Excellent communication and interpersonal skills. Ability to prioritise tasks and manage time effectively. IT certifications (e.g., CompTIA A+, MicrosoftCertifiedProfessional, ITIL) are a plus. Experience in an academic company is beneficial but not vital. Please note that interviews for shortlisted candidates and any potential more »
point of contact for all IT related issues from users across the UK. It will require someone technically strong (ideally you will have an MCP certification/ITIL qualification, or similar) who can lead a team of 4/5 service desk analysts, manage IT development install requests, co-ordinate more »
Farnborough, Hampshire, South East, United Kingdom Hybrid / WFH Options
Sopra Steria Limited
you had: Awareness of ITIL service management processes and practices Technical knowledge in a Cloud based platform Use of ITSM tools e.g. ServiceNow MicrosoftMCP qualified DV Clearance Employment Type: Permanent Location: Farnborough, with some remote working Security Clearance Level: SC Cleared, Must be eligible for DV Internal Recruiter: Rebecca more »
years of hands-on SOC/TOC/NOC experience GCIA required. GCIH, GCFE, CISSP, Security +, Network +, CEH, RHCA, RHCE, MCSA, MCP, or MCSE preferred Familiarity with tools such as IDA Pro, PEiD, PEview, Procmon, Snort, Bro, Kali Linux, Metasploit, NMAP, and Nessus Familiarity with GPO, Landesk, or more »
in SQL Server and evidence of the development of systems using relational database systems and related technologies Desirable Any industry standard certification, e.g. MicrosoftCertifiedProfessional series, Cisco Networking standards Completion of industry standard recognised courses in any database or programmable language. Recognised healthcare qualification in information security or management more »
work experience in the IT Service Desk area Relevant educational qualifications SAP/SAP Business One knowledge will be advantageous. Additional trainings for Microsoft (MCP level) and Cisco (CCNA Discovery) ICT service operations Basic ITIL knowledge Broad technical skills hardware, OS & software (Microsoft, mobile devices) Basic technical skills Server OS more »
continuity. Benefits: Company van provided Fuel card/mileage covered Free parking on site 28 days annual leave Collaborative team environment Technical Skills Required: MCP Qualified or equivalent MS Certs (desired) Previous experience working within a small to medium end user environment To communicate well to all levels within the more »
part of a team. Behavioural Competencies: Innovation, adaptability, decision-making, communication, customer focus, building strategic working relationships, initiating action, quality orientation, managing work. MicrosoftMCP, MCSA, MCSE certification, or equivalent experience preferred. Familiarity with Operational Technology used in Manufacturing, LabView, and Engineering Test Systems is preferred. What we can offer more »
current SC security clearance. Experience working in a Software Asset Management Environment ITIL v3 or 4 Foundation Desirable Skills: Certified Software Asset Manager MicrosoftCertifiedProfessionalmore »
hardware and software issues, managing web and email filtering permissions, and handling business systems accounts and remote access tools. ITIL v3/v4 Foundation & MCP qualification are desirable. If you have a good IT technical support background and capable of managing a support team - please apply. more »
full-time, office-based career opportunity for an experienced IT services support specialist, someone who has invested in professional learning and development, who is MCP Qualified with a formal IT qualification. Working 5 days per week, this opening offers a competitive salary up to £32,000, 25 days holiday, enhanced more »
including recruitment, disciplinary actions, and targets, with support from HR and the Managing Director. Support Account Managers in client reviews. Requirements Preferably certified with MCP or an equivalent current Microsoft qualification, though not mandatory. Possession of a valid and clean UK driving license. Demonstrated expertise in small to medium-sized more »
Avon & Wiltshire Mental Health Partnership NHS Trust
equivalent experience in Computer Science, IT application support/technical discipline. ITIL Foundation certification MicrosoftProfessional Qualification or equivalent experience (e.g MicrosoftCertifiedProfessional (MCP)) Evidence of ongoing professional development Other Requirements Essential Empathy for individuals who have experienced mental health problems and ability to cope with behaviour which may more »
support and 2nd level of incident investigation. What you'll need to succeed Education and Qualifications: • ITIL v3/v4 Foundation qualification is desirable • MCP certification would be desirable Knowledge & Experience: • 2+ years’ experience of providing team leader support in a similar role What you'll get in return Competitive more »
Access Points Be able to demonstrate the relevant practical skills required for this role Be methodical and accurate. ITIL v3/4 Foundation and MCP certification qualified (is desirable) Be confident in interactions with colleagues in own team and elsewhere. Demonstrate a high degree of personal integrity. Able to work more »
things. Responsibilities include supporting and building various devices, some networking (cisco switches) and IT asset management . While ITIL v3/4 Foundation and MCP certs are desirable, emphasis lies on your hardware support, build and ability to manage and lead a key service for the business. If you want more »
Northampton, Northamptonshire, East Midlands, United Kingdom Hybrid / WFH Options
IO Associates
Remote Field Engineer Why Work for Us? My Client is one of the UK's leading IT specialists, boasting 25 years of experience in delivering enterprise-class, comprehensive IT services, including Managed IT support, Cybersecurity, and Communications. Our dedicated team more »
team. A proactive attitude with a willingness to learn and adapt to new technologies. Desirable Skills: Certifications such as CompTIA A+, MicrosoftCertifiedProfessional (MCP), or ITIL Foundation. Experience with Mac OS, Linux, or other operating systems. Knowledge of cloud services and virtualization technologies. What We Offer: A supportive and more »
targets in collaboration with HR and the Managing Director. * Support Account Managers in client reviews, leveraging technical insights to enhance customer relationships. Requirements: * Preferably MCPcertified or holds an equivalent current Microsoft qualification. * Possession of a valid UK driving license. * Demonstrated experience in a small to medium-sized business end … you are interested then please apply or send your CV to ( tom . craig @ nextech - group . co . uk ) IT Manager - technical - Windows - MCP - MSP - Service Desk - IT Support - SLA - ITIL - KPI - Team Management more »
independently or with minimal supervision Familiarity with ticketing systems and IT service management best practices Relevant certifications, such as CompTIA A+, MicrosoftCertifiedProfessional (MCP), or equivalent, are a plus If you are passionate about technology and enjoy helping others solve technical challenges, we want to hear from you more »
Our clients are recruiting for an establishedSystems Support Technicianto fill a new challenging role. The ideal candidate will have a strong background in IT support, excellent communication skills, and a passion for assisting customers. The role involves providing technical assistance more »