1 to 25 of 32 Permanent Matrix Management Jobs in the UK excluding London

Job Title: Service Management Lead Location: Manchester 3 days onsite per week Job Type: 2 month contract Rate: £750 to £850 dependant on experience via umbrella company Job Overview: My client is seeking a dynamic and experienced Service Management Lead to drive service excellence within a product-led … environment. This role requires a strategic thinker with strong leadership and matrix management capabilities who can collaborate across teams to deliver outstanding service outcomes. The ideal candidate will have a proven track record in service management, ensuring seamless operations, continuous improvement, and stakeholder alignment. Key Responsibilities: Lead … stability plan Drive risk mitigation/closure activity of known risk issues (currently 200 critical risk issues unmanaged) Provide Operational Oversight on BAU Service Management issues (including Incident & Change Management oversight) Provide additional support for HO Service Management across all activity Required Skills & Experience: Proven experience in More ❯

NHS Business Services Authority (NHSBSA) in a new pivotal leadership role,leading the Digital Delivery Centre, shape and deliver a complex agenda including delivery management, user centred design, software and cloud engineering and solution design areas. Our Digital Delivery Centre is the engine room running our digital products and … of providing national at scale services. Responsible for DDaT professions in User Centred Design, Software Engineering, Solution Design/Architecture, Cloud Engineering and Delivery Management, you'll develop and maintain strategies to drive professional excellence including compliance with government professional standards. Ensure delivery platforms and processes are fit for … services, this is where our capabilities for the inception through to the running and ultimately retirement of our digital services are housed, including Delivery Management, User Centred Design, Software Engineering and Cloud Engineering our Digital Delivery Centre is the home of our builders. Working in cross-functional squads each More ❯

team to deliver a complex Digital, Data and Technology (DDaT) agenda. You'll inspire a team including Delivery Consultants and Governance and IT Service Management Specialists to efficiencies, champion continuous improvement and robust governance controls to monitor and manage deliverables and services. Leading DDaT strategy creation and implementation you … strategy.o Maximise and optimise performance services to deliver strategy, establishing and maintaining appropriate financial and commercial governance and controls.o Collaboratively develop robust internal performance management systems which enable NHSBSA to adhere to or exceed strategic plans.o Major policy interpretation, implementation and policy/service development impacting organisation wide.o Define … ensuring alignment with organisational strategy and stakeholder needs.o Manage stakeholder relationships, ensuring customer needs are understood and met through digital services.o Lead IT service management following ITIL best practices, driving service improvements across the organisation.o Develop service insight and complex data to evaluate and improve current operating model, whilst More ❯

Change Management Lead - Digital Change Management Lead - Digital Apply remote type Hybrid Remote locations Madrid, Community of Madrid, Spain Weybridge, Addlestone, United Kingdom Manchester, Lancashire, United Kingdom time type Full time posted on Posted 4 Days Ago job requisition id JR20098 CHEP helps move more goods to more … Purpose The Business Change Lead - Digital manages the change associated with strategically important projects/initiatives and plays a key role in building change management capability across Brambles. Major/Key Accountabilities Assess the impacts of the digital change across multiple dimensions including people, processes, systems, culture and organisation. … Design appropriate change management strategies and plans to reduce resistance, drive adoption and increase benefits realisation. Implement the change management approach and plan. Understand the impacts of change on the various stakeholder groups, from the as-is and to-be states. Support the design, development, delivery and management More ❯

Change Management Lead - Digital Change Management Lead - Digital Apply remote type Hybrid Remote locations Madrid, Community of Madrid, Spain Weybridge, Addlestone, United Kingdom Manchester, Lancashire, United Kingdom time type Full time posted on Posted 4 Days Ago job requisition id JR20098 CHEP helps move more goods to more … Purpose The Business Change Lead - Digital manages the change associated with strategically important projects/initiatives and plays a key role in building change management capability across Brambles. Major/Key Accountabilities Assess the impacts of the digital change across multiple dimensions including people, processes, systems, culture and organisation. … Design appropriate change management strategies and plans to reduce resistance, drive adoption and increase benefits realisation. Implement the change management approach and plan. Understand the impacts of change on the various stakeholder groups, from the as-is and to-be states. Support the design, development, delivery and management More ❯

Change Management Lead - Digital Change Management Lead - Digital Apply remote type Hybrid Remote locations Madrid, Community of Madrid, Spain Weybridge, Addlestone, United Kingdom Manchester, Lancashire, United Kingdom time type Full time posted on Posted 4 Days Ago job requisition id JR20098 CHEP helps move more goods to more … Purpose The Business Change Lead - Digital manages the change associated with strategically important projects/initiatives and plays a key role in building change management capability across Brambles. Major/Key Accountabilities Assess the impacts of the digital change across multiple dimensions including people, processes, systems, culture and organisation. … Design appropriate change management strategies and plans to reduce resistance, drive adoption and increase benefits realisation. Implement the change management approach and plan. Understand the impacts of change on the various stakeholder groups, from the as-is and to-be states. Support the design, development, delivery and management More ❯

part of the senior leadership team, the Director will collaborate closely with the CTO, CISO, Head of IT Operations, and the Transformation Director. Strong matrix management and networking skills are essential for working with senior leaders and managing cross-functional teams. The primary responsibility is ensuring the successful … in this mission. Here's how you will contribute Oversee all technology change delivery for the Business Transformation programme, ensuring resource availability and effective management of external and internal teams. Manage the IT Programme budget, maintaining strong financial governance, planning, forecasting, and delivering projects on time, within budget, and … regular reporting. Lead, coach, and support the IT team, fostering a high-performing, collaborative environment aligned with SGN's strategy. Implement industry-leading programme management, agile, and lean delivery practices. Drive internal IT capability development and technology consolidation to meet efficiency and cost targets. What you will need We More ❯

Understanding of client requirements and business objectives -Working closely with and managing client expectations throughout -Agile, Scrum and Waterfall environments -Project Delivery/Project Management -Application Delivery/Data delivery -Team leadership/Management -Matrix management -Strategy and Continuous improvement This role is key to the More ❯

sector, together with a related suite of technical advisory services. The successful applicant will have a technical background, layered with commercial awareness and team management skills. Working alongside an established Manager, with a technical skillset, you will cultivate strategic client and commercial relationships and support proposals. This role is … more sustainable. We achieve this through a combination of innovative technology tools, advisory services, and first-class customer service. Through our sophisticated environmental data management system, Con-ServeTM, designed specifically for the hospitality sector, we allow hospitality businesses to monitor, analyse and improve their environmental performance, while saving costs … sustainability and financial objectives. Apply commercial acumen to assess sustainability investments for client projects, ensuring clear ROI and alignment with strategic goals. Team & Process Management Co-lead and mentor the day-to-day activities of a small team, fostering a culture of continuous improvement and collaboration. Develop and refine More ❯

Company This fast growing and well-respected Consultancy provides a wide range of Asset Management, Engineering and Commercial services to clients across the water, energy and environment sectors, delivering value from asset creation through to operation. Candidates can work from home and travel to client locations as and when … This will include the co-ordination of technical resources to ensure that the project scope is achieved. Key duties will include; Risk and Issue management Contract management duties in accordance with the framework or account processes from contract signature through to invoice with the finance department. Responsibility for … ensuring IMS (Integrated Management System) compliance for assigned projects including project audits, project governance and corrective actions. Responsibility for managing key client projects, coordinating technical resource, and developing scope requirements for those projects assigned. Developing internal programmes for project delivery and reporting on progress to the client and internally More ❯

Develop benefit realisation plans, manage risks, and ensure all services meet BAU readiness criteria. Work closely with the ITS Service Delivery and Estates Service Management teams to ensure new services are operationally viable. Support strategic decision-making through detailed reporting, project evaluation, and cross-departmental collaboration. Champion continuous service … or construction environments. Strong knowledge of ITIL, PRINCE2, Agile, and Waterfall methodologies. Experience working with both internal stakeholders and external suppliers, ideally in a matrix management structure. Demonstrated ability to manage budgets, ensure compliance, and contribute to strategic IT planning. Exceptional communication and stakeholder management skills, particularly More ❯

for the business to achieve its objectives. Demonstrated ability to manage working groups and facilitate productive conversations. Experience working cross-functionally and within a matrix management structure. Accountabilities: Management of the project ensuring delivery to agreed cost, time and scope Ensuring a project plans are created and … tracked against, including risk and issue management Ensuring a budget tracker is created and maintained in line with timelines and approved spend Providing regular status updates to the Programme Manager and Steering Group, if required Managing the day-to-day relationship with the Sponsor and Business Leads, ensuring communication More ❯

support the business with new systems/processes because of project delivery. Manage your own time and workload in line with project plans. Update management on the progress of owned tasks. Escalate issues as appropriate. Manage assigned risks and issues. Adhere to change, project, and analysis standards defined by … CNA Hardys management functions. May perform other duties as required. Skills, Knowledge & Abilities More than 5 years experience in relevant role desirable. Requirements Gathering & Documentation: Proficiency in gathering business requirements from underwriters, actuaries, finance, and other stakeholders, translating them into clear technical specifications. Ability to work independently with users … to define requirements or under the direction of development Managers. Capable of prioritizing and managing multiple tasks simultaneously. Stakeholder Management: Ability to effectively communicate and collaborate with internal teams (e.g., developers, testers) and external stakeholders (e.g., underwriters, third-party vendors like Verisk) to ensure alignment on project objectives. Experience More ❯

processes Support the agenda for our cloud first strategy and ensure any cloud solutions meet our security aspirations and requirements Take responsibility for incident management and lead our response to cyber security events, incidents and potential breaches Ensure our suppliers adequately monitor the IT estate for threats and alerts … technical area or equivalent industry experience Security domain specific experience showing progression through a number of roles with increasing responsibilities Strong technical leadership, stakeholder management and communication skills Experience working in a public body, particularly a local authority would be advantageous Experience of working through matrix management of multi-disciplinary teams in complex infrastructure environments A strong technical background across Networks, Security, Firewall, Vulnerability Management, SIEM and EDR technologies Experience with cyber security concepts, such as Threat Modelling, Incident Response, Penetration Testing (external/internal) Advanced knowledge of cloud products and services e.g. Azure, Microsoft More ❯

line: “Application Support Request”. Role: Technical Product Owner Job Type: Permanent (Hybrid) Location: London, United Kingdom Ready to utilise your skills in product management? Join us as a Technical Product Owner Careers at TCS: It means more TCS is a purpose-led transformation company, built on belief. We … SaaS services. Key responsibilities: Identify, plan and coordinate the set of changes to a product domain to maximize value delivered to the customer, including management of commercial activity and changing priorities and features. Provide a point of escalation for individual features within change initiatives. Manage the approach and the … technical product domain and identifying external dependencies on other changes, resource or environments. Responsible for forming and managing effective relationships with business stakeholders and matrix management of business resources in support of delivery where appropriate. Educates stakeholders in Agile ways of working and iterative software delivery. Your Profile More ❯

continue to introduce new functionality to improve the services we provide to our colleagues and customers, in parallel to delivering our Roadmaps for Asset Management, Repairs, Customer, Digital and Data. Youll be a part of a dynamic team who truly value each others contributions and innovative ways of thinking. … providers and telecoms providers. Ability to communicate effectively in both technical and non-technical terms, to a varying degree for differing stakeholders. Excellent contract management skills. Experience of line management and matrix management. Experienced in multiple project methodologies and able to determine appropriate use of a methodology. … Proficient in use of delivery and collaboration tools (i.e. DevOps, SharePoint. MS Teams, Asana). Demonstrates the Guinness Behaviours. Demonstrates the Guinness Leadership and Management Standard. Desirable: Experience of cloud adoption projects. Experience of ITIL principles and processes Qualifications Essential: Educated to degree level in computing, engineering or science More ❯

and Knowledge based articles. The ability to work under pressure and to deadlines, with a flexible and pragmatic approach. Experience of working in a matrix management environment. Awareness and understanding of Change, Problem and Incident Management, maintaining Service Levels, ITSCM and Business Continuity and Disaster Recovery. Experience … managing the provision of complex IT services against SLAs, including customer liaison management at all levels. Experience in reporting and analysing data to identify trends Able to work with various internal and external parties on the service desk dealing with incidents and requests in a complex environment with multiple More ❯

remits meet requirements of decision-makers Translating the outcome of technical analysis so that is interpretable for different non-technical audiences Overseeing a risk management process to make sure timetable and relevant industry risks are properly articulated, assessed and mitigated Using industry contacts to remove obstacles to the development … structure and commercial and operational implications of implementing changes to the timetable. Proven experience of leading teams and building capability - directly, virtually or through matrix management Educated to degree level or equivalent relevant experience in capacity planning and analysis How to apply (External) Contact: If you have any More ❯

remits meet requirements of decision-makers Translating the outcome of technical analysis so that is interpretable for different non-technical audiences Overseeing a risk management process to make sure timetable and relevant industry risks are properly articulated, assessed and mitigated Using industry contacts to remove obstacles to the development … structure and commercial and operational implications of implementing changes to the timetable. Proven experience of leading teams and building capability - directly, virtually or through matrix management Educated to degree level or equivalent relevant experience in capacity planning and analysis How to apply (External) Contact: If you have any More ❯

seeking an experienced Infrastructure Project Manager to oversee and deliver multiple technical projects. The successful candidate will thrive in complex delivery environments, working across matrix-managed teams and third-party suppliers to ensure high-quality outcomes within budget and timeline constraints. You will have deep experience delivering in Agile More ❯

Services), and TTS (Educational Resources). Within the assessment market, we are experts in providing solutions for online exam testing and marking, and the management and analysis of educational data. We work with government ministries, exam boards, and professional awarding bodies for high-stakes assessment such as GCSEs, ALevels … that address customer needs across the sectors in which we operate. Within Assessment, RM is an expert in online exam testing, marking, and the management and analysis of educational data. We work with government ministries, exam boards, and professional awarding bodies for high-stakes assessments in schools, universities, and … and craft relevant, viable solutions that align with RM's growth strategies. Deals may take 6 months to 2 years to close, requiring strong matrix management skills and the ability to motivate teams to develop cost-effective, competitive solutions. You will keep leadership informed of opportunities and justify More ❯

usability, business continuity and disaster recovery. Instigate appropriate project governance mechanisms and reporting at the outset of the project. Manage the project implementation, including matrix management of a variety of resources and third parties and ensure there are measures in place to evidence that delivery meets agreed quality. … Project Delivery Manager you will have: Experience leading a range of complex projects from inception to roll-out and transition into support Excellent stakeholder management skills and you will be an expert at building strong relationships The ability to lead multidisciplinary teams, working with internal colleagues as well as More ❯

helping to build out the team’s capabilities as a whole. This is a hands-on leadership role where you'll blend line and matrix management, help to streamline operations & process, manage resource planning, and serve as the primary representative for the agency's tech/digital expertise. … Essential Requirements: Minimum 8 years in an agency, with a track record of global brand work. Exceptional digital project & programme management skills. Experience with live environment/experiential production. Passion for delivering digital innovation work and proven expertise across a range of immersive and screen-based technologies. Able to … still be hands-on where necessary. Commercially minded, with experience owning large-scale digital budgets and driving programme profitability. Expert-level client and stakeholder management skills. Previously worked for an international business where you had to support and align with teams in different regions. Comfortable with occasional travel to More ❯

integration. Ensure that our distributors are equipped with the tools they need to improve our Customer Experience. Are you a MATCH? Working in a matrix-managed organisation, you will need to be adept at building business relationships both internal and external in order to achieve the strategic objectives of More ❯

reporting. Ensure realisation of defined project outcomes and benefits, tracking KPIs and success metrics. Contribute to the ongoing development and continuous improvement of project management and change frameworks. About You Fluent in both English and French – essential for collaborating with stakeholders across regions. Proven experience delivering end-to-end … business and/or technology change projects. Strong understanding of project and change management methodologies such as PRINCE2, Agile etc. Exceptional leadership, stakeholder engagement, and influencing skills. Skilled in project planning, reporting, financial management, and benefits realisation. Proactive, hands-on approach with strong problem-solving and communication abilities. … Comfortable working in complex, matrix-managed environments. Able to travel when required (UK passport and driving licence required). More ❯