Support capacity planning and forecasting activities. Tool & Process Management Administer project management tools (e.g., Azure DevOps, MS Project, SharePoint). Drive continuous improvement of PMO processes and templates. Support onboarding of new team members into PMO practices. Skills & Experience Essential: Proven experience in a PMO or project coordination role. Familiarity with Microsoft Dynamics 365 CE or similar CRM platforms. Strong More ❯
Support capacity planning and forecasting activities. Tool & Process Management Administer project management tools (e.g., Azure DevOps, MS Project, SharePoint). Drive continuous improvement of PMO processes and templates. Support onboarding of new team members into PMO practices. Skills & Experience Essential: Proven experience in a PMO or project coordination role. Familiarity with Microsoft Dynamics 365 CE or similar CRM platforms. Strong More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Oliver James
TOGAF) Cloud certifications (AWS, GCP, Azure) ITIL or other IT service management credentials Industry Awareness:Knowledge of current trends and innovations in banking (e.g. embedded finance, open banking, digital onboarding, ESG data), and familiarity with key players across the ecosystem, from global tech firms to emerging FinTechs. If you're passionate about transforming the banking industry and eager to leverage More ❯
Edinburgh, Scotland, United Kingdom Hybrid / WFH Options
Kosli
explaining the capabilities of Kosli Provide product feedback to the engineering team, contributing to the product roadmap with customer insights. Help shape Kosli’s service offerings, including training and onboarding programs for new customers. Support marketing efforts through content creation, including blog posts, webinars, and live events. Collaborate in the Sales and Field Services Team to deliver exceptional customer service. More ❯
livingston, central scotland, united kingdom Hybrid / WFH Options
Kosli
explaining the capabilities of Kosli Provide product feedback to the engineering team, contributing to the product roadmap with customer insights. Help shape Kosli’s service offerings, including training and onboarding programs for new customers. Support marketing efforts through content creation, including blog posts, webinars, and live events. Collaborate in the Sales and Field Services Team to deliver exceptional customer service. More ❯
broughton, central scotland, united kingdom Hybrid / WFH Options
Kosli
explaining the capabilities of Kosli Provide product feedback to the engineering team, contributing to the product roadmap with customer insights. Help shape Kosli’s service offerings, including training and onboarding programs for new customers. Support marketing efforts through content creation, including blog posts, webinars, and live events. Collaborate in the Sales and Field Services Team to deliver exceptional customer service. More ❯
dunfermline, north east scotland, united kingdom Hybrid / WFH Options
Kosli
explaining the capabilities of Kosli Provide product feedback to the engineering team, contributing to the product roadmap with customer insights. Help shape Kosli’s service offerings, including training and onboarding programs for new customers. Support marketing efforts through content creation, including blog posts, webinars, and live events. Collaborate in the Sales and Field Services Team to deliver exceptional customer service. More ❯
can be improved Project management – drive the delivery of product initiatives. Defining project timelines and identifying dependencies and risks to delivery. Translate business requirements into clear technical requirements Client Onboarding – develop and provide comprehensive training materials (in English) for internal teams and clients, ensuring a clear understanding of product features and functionalities. Proactively managing multiple projects of varying scope and More ❯
review and improvement tracking. Own and evolve the support knowledge base, ensuring accurate and accessible documentation. Collaborate with Product, Development, and Sales teams to ensure seamless customer experiences. Manage onboarding processes for new customers, ensuring smooth software installation and setup. Identify operational risks and develop mitigation strategies. What we are looking for: Required Skills & Qualifications Minimum 3 years' experience in More ❯
technical, sales, and commercial readiness across the portfolio. Operational Excellence Define service architecture including APIs, SLAs, and technical documentation. Ensure security, sustainability, and compliance standards are met. Support training, onboarding, and enablement across teams. Performance & Optimisation Monitor KPIs including revenue, margin, pipeline growth, and roadmap delivery. Use data-driven insights to refine propositions and improve outcomes. Engage with customer forums More ❯
to deliver excellent client and colleague digital experiences and services. The tribe consists of three squads overseeing technology across the full client value chain, from marketing and sales to onboarding and client service. About the Role This role primarily supports the delivery of client data across the firm, which is pivotal to our strategy and enabling the business and clients. More ❯
Edinburgh, Midlothian, United Kingdom Hybrid / WFH Options
Aberdeen
and colleague digital experiences and services. The tribe is made up of three squads, looking after the technology across the full client value chain, from marketing and sales, to onboarding and client service. About the Role This role will be primarily focused in supporting the delivery of client data across the firm, which is pivotal to our strategy and enabling More ❯
Edinburgh, Midlothian, United Kingdom Hybrid / WFH Options
Aberdeen
and colleague digital experiences and services. The tribe is made up of three squads, looking after the technology across the full client value chain, from marketing and sales, to onboarding and client service. About the Role This role will be primarily focused in supporting the delivery of c lient data across the firm, which is pivotal to our strategy and More ❯
and colleague digital experiences and services. The tribe is made up of three squads, looking after the technology across the full client value chain, from marketing and sales, to onboarding and client service. About the Role This role will be primarily focused on supporting the delivery of client data across the firm, which is pivotal to our strategy and enabling More ❯
Customer Onboarding Lead Edinburgh Im working with a high-growth SaaS company making a genuine impact in its sector. Theyre now looking for a Customer Onboarding Lead, someone passionate about delivering exceptional onboarding experiences, driving early product success, and building the processes and teams that make it all scalable. This is an exciting opportunity for someone who thrives in a … Apple equipment Workplace pension scheme Supportive, close-knit team environment The chance to work for a company where your contribution has a real, measurable impact The role: As Customer Onboarding Lead, youll take ownership of the entire post-sale journey, from initial setup and technical implementation through to user enablement and early adoption. Youll not only manage day-to-day … onboarding but also design, document, and optimise the systems, playbooks, and workflows that will scale this function as the business grows. Key responsibilities: Lead the end-to-end onboarding process,ensuring every new customer has a smooth, timely, and successful go-live. Develop tailored onboarding plans aligned to each clients goals and use cases. Deliver engaging training sessions and provide More ❯
switches, firewalls, and VPNs. Collaborate with internal teams and third-party vendors to resolve complex technical issues. Document processes, configurations, and resolutions in the IT knowledge base. Assist with onboarding/offboarding processes and hardware provisioning. Essential Skills & Experience: Proven experience in a broad IT support role, engineering or construction sector experience an advantage but not essential. Strong knowledge of More ❯
Windows OOBE imaging. Administer virtual endpoints and assets within a cloud-hosted infrastructure. Perform patching and vulnerability management across operating systems, firmware, networks, and business-critical applications. Support staff onboarding and offboarding processes, ensuring smooth IT access setup and deactivation. Manage licensing, user accounts, and group permissions within Microsoft 365. Proactively monitor system health, conduct Level 1-3 incident analysis More ❯
and the ability to work effectively in a team environment. This role will require you to have or be willing to go through Security Clearance. As part of the onboarding process candidates will be asked to complete a Baseline Personnel Security Standard; details of the evidence required to apply may be found on the government website Gov.UK. If you are More ❯
best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Amazon is an equal opportunity employer and More ❯
Marketing. As a member of the Customer Delivery & Operations team your key responsibilities would be: Customer Relationship Management Serve as the primary post-sale contact for customers, ensuring smooth onboarding, training, and integration of software solutions Develop and maintain strong, long-term relationships with key stakeholders within customer organisations Act as a trusted advisor in the management of customer relationships More ❯
market leader in the field of automated decisioning. We are looking for a Senior Forward Deployed Engineer to help us transform how our customers make critical business decisions by onboarding them onto Taktile and ensuring they get real value from our platform. Acting as a trusted advisor, you'll support customers in reaching their goals and maximizing Taktile's impact. More ❯
to meet business needs and manage complex, high volume applications in partnership with business partners and stakeholders Manage multiple work stream and applications across geographies for Credit Initiation and Onboarding Contribute to formulation of strategies/processes for Product Road map, Development and Governance and contribute to defining standards and new automation initiatives Develop communication to guide, influence and convince More ❯
effective communication and coordination between engineering and other departments to deliver cohesive product solutions. Manage team growth and development: Identify hiring needs and recruit top engineering talent. Oversee the onboarding and training of new team members. Provide ongoing coaching and professional development opportunities, conduct performance reviews, and help engineers to advance in their careers. Drive technical innovation and improvement: Continuously More ❯
Liverpool, Lancashire, United Kingdom Hybrid / WFH Options
The Investigo Group
the past 5 years Not have spent more than 6 months outside the UK in total during that period Be willing to undergo security vetting as part of the onboarding process Flexible Working : We offer a hybrid working model. Private Medical Inclusive Culture : Enjoy an inclusive culture and environment. Flexible Benefits : A flexible benefits allowance to suit your needs. Holiday More ❯
Customer Onboarding Lead - Edinburgh I'm working with a high-growth SaaS company making a genuine impact in its sector. They're now looking for a Customer Onboarding Lead, someone passionate about delivering exceptional onboarding experiences, driving early product success, and building the processes and teams that make it all scalable. This is an exciting opportunity for someone who thrives … Apple equipment Workplace pension scheme Supportive, close-knit team environment The chance to work for a company where your contribution has a real, measurable impact The role: As Customer Onboarding Lead, you'll take ownership of the entire post-sale journey, from initial setup and technical implementation through to user enablement and early adoption. You'll not only manage day … to-day onboarding but also design, document, and optimise the systems, playbooks, and workflows that will scale this function as the business grows. Key responsibilities: Lead the end-to-end onboarding process,ensuring every new customer has a smooth, timely, and successful go-live. Develop tailored onboarding plans aligned to each client's goals and use cases. Deliver engaging training More ❯