16 of 16 Permanent Operations Management Jobs in the UK excluding London

of the telecom marketplace, its dynamics, and emerging trends, with the ability to translate customer requirements into innovative service partner solutions. University degree or equivalent certification in Engineering, Business, Operations Management, or related field. 15+ years of progressive leadership experience in global organizations. Experience in the technology or telecommunications industry. Proven ability to lead and manage complex, cross … initiatives, with a focus on effective partnerships and collaboration for business success. Clear understanding of Telecom Services (Deployment & Maintenance and Managed Services). Strong knowledge of services and field operations management principles. Commercial & contractual negotiation expertise. Consistent track record of exceeding agreed-to metrics. Team management & performance management experience. Experience in business process optimization, continuous improvement … key internal and external partnerships. Demonstrated ability to challenge current practices and drive positive change. Sense of accountability and commitment to customer satisfaction. Strong business acumen, negotiations, and contract management skills, including a working understanding of contractual terms & conditions and risk mitigation. Exceptional verbal and written communication skills. Ability to manage conflict and stress in an environment with competing More ❯

MC/Truesight Monitoring SME skill for Onsite(UK) role with SC Eligibility, please help with profiles Location : Warwick/Wokingham JD Below: Implementing, configuring, and administering BMC TrueSight Operations Management (TSOM) and BMC Helix Operations Management (BHOM), which includes the migration from TSOM to BHOM. Responsibilities include troubleshooting issues, integrating systems, automating tasks with scripting … other and with third-party applications like ServiceNow/Cadalys/REmedy to create incident tickets. Performance Monitoring: Monitor system performance, conduct health checks, and generate performance reports. Proactive Management: Configure alerting mechanisms for proactive incident management and conduct root cause analysis for incidents. More ❯

Appello is seeking an experienced Head of Service Delivery to lead the operational stability of our external facing IT services. This pivotal role ensures that our external facing IT operations are resilient, cost-effective, and aligned with business needs - all underpinned by ITIL best practices. As the Head of Service Delivery, you will oversee key functions including Service Level … Management, Availability, and Capacity Management. You'll work closely with Technical Operations, Change Management, and third-party suppliers to maintain high service standards and drive continuous improvement. External facing IT Operations Management Oversee daily external facing IT operations and system monitoring. Ensure SOPs and runbooks are maintained and followed. Lead planned maintenance and change … escalation processes. Service Stability & Outage Mitigation Act as escalation point for major incidents. Coordinate cross-functional responses to service issues. Drive root cause analysis and preventative actions. Service Level Management Define and manage SLAs and OLAs. Monitor performance and lead service reviews. Identify and implement service improvements. Availability Management Ensure services meet availability targets. Analyse and reduce service More ❯

Constant Innovation Due to our technical development team being in-house, we are able to not only give our customers cutting edge vehicle tracking systems, dash cameras and fleet management software but also keep these up-to-date and provide regular system upgrades. Our people management strategy has a strong focus on empowering employees and building a culture … running of our Leeds office while providing occasional PA support to a team of 6 C-suite leaders. This is a varied and hands-on role, combining facilities and operations management with some diary coordination, travel booking and administrative support for the leadership team. The ideal candidate will thrive in a busy environment and be happy to turn … their hand to any task. You'll enjoy keeping things running efficiently, and be confident building relationships across all levels of the business. Key Responsibilities Office & Facilities Management Oversee the day-to-day running of the Leeds office, ensuring a welcoming and efficient working environment. Manage supplier relationships, building management, and facilities contracts. Monitor and maintain office supplies More ❯

in business reviews, and contribute to strategies that drive adoption of solutions and technologies. Assess product gaps using feedback and metrics, quantify risks, and collaborate with internal teams (Product Management, Business Development, Engineering) to resolve issues. Design, customize, and communicate solutions that balance user requirements, compliance, and technical feasibility. Contribute to solution architecture discussions and feature requests with product … teams. Minimum Qualifications: Operations management Technical acumen Domain expertise Opportunity and pipeline management Customer engagement Situational leadership Systems thinking Stakeholder management Project management Industry knowledge Consultative skills Team management Problem-solving More ❯

in business reviews, and contribute to strategies that drive adoption of solutions and technologies. Assess product gaps using feedback and metrics, quantify risks, and collaborate with internal teams (Product Management, Business Development, Engineering) to resolve issues. Design, customize, and communicate solutions that balance user requirements, compliance, and technical feasibility. Contribute to solution architecture discussions and feature requests with product … teams. Minimum Qualifications: Operations management Technical acumen Domain expertise Opportunity and pipeline management Customer engagement Situational leadership Systems thinking Stakeholder management Project management Industry knowledge Consultative skills Team management Problem-solving More ❯

in business reviews, and contribute to strategies that drive adoption of solutions and technologies. Assess product gaps using feedback and metrics, quantify risks, and collaborate with internal teams (Product Management, Business Development, Engineering) to resolve issues. Design, customize, and communicate solutions that balance user requirements, compliance, and technical feasibility. Contribute to solution architecture discussions and feature requests with product … teams. Minimum Qualifications: Operations management Technical acumen Domain expertise Opportunity and pipeline management Customer engagement Situational leadership Systems thinking Stakeholder management Project management Industry knowledge Consultative skills Team management Problem-solving More ❯

Office & Operations Manager Location: Caterham Permanent/full time (office based) Salary: £37,500 + benefits We are seeking an experienced Office & Operations Manager to keep our business running smoothly. It is a varied position where you'll manage day-to-day operations, oversee budgets, support the Directors as PA, and lead on areas including finance, HR … looking for variety, problem-solving, and taking ownership within an SME, this might be the end of your job search. What You'll Do Run day-to-day office operations and support the Directors. Oversee budgets (IT, marketing, furniture, entertainment). Manage accounting duties: invoicing, payments, debtor control (with outsourced payroll/tax support). Negotiate contracts, insurance, and … and appraisals. Ensure Health & Safety compliance and GDPR/data protection. Liaise with IT support and manage company systems/equipment. What We're Looking For Proven office/operations management experience. Excellent organisation and time management skills. Strong written and verbal communication. Confident with MS Office and IT systems. Knowledge of finance, HR, and business management More ❯

you a strategic finance leader who thrives on operational excellence? This is a rare opportunity to become the commercial engine of a growing business. As the first dedicated Finance & Operations Manager, you will be the right hand to the CEO, shaping strategy and building the scalable foundations that will drive the next phase of growth. You will own the … directly impact profitability and success, we want to hear from you. Your Mission: To ensure financial stability, operational efficiency, and sustainable growth by providing strategic insight and hands-on management across the entire business. Key Responsibilities: Financial Leadership: Own the financial planning, budgeting, forecasting, and reporting. Manage cash flow, oversee accounting, tax, and compliance, and develop robust financial models … to guide pricing and business strategy. Operations Management: Oversee and streamline core operations including HR, IT, and office management. You'll implement the systems and policies needed to scale effectively and manage operational risk. Cross-Functional Collaboration: Be the key link between finance and the rest of the business. Align product investment with budgets, support commercial strategy More ❯

you a strategic finance leader who thrives on operational excellence? This is a rare opportunity to become the commercial engine of a growing business. As the first dedicated Finance & Operations Manager, you will be the right hand to the CEO, shaping strategy and building the scalable foundations that will drive the next phase of growth. This is a hybrid … directly impact profitability and success, we want to hear from you. Your Mission: To ensure financial stability, operational efficiency, and sustainable growth by providing strategic insight and hands-on management across the entire business. Key Responsibilities: Financial Leadership: Own the financial planning, budgeting, forecasting, and reporting. Manage cash flow, oversee accounting, tax, and compliance, and develop robust financial models … to guide pricing and business strategy. Operations Management: Oversee and streamline core operations including HR, IT, and office management. You'll implement the systems and policies needed to scale effectively and manage operational risk. Cross-Functional Collaboration: Be the key link between finance and the rest of the business. Align product investment with budgets, support commercial strategy More ❯

enterprises with typical annual revenue ranging between £1m-£100m+ Role Purpose We’re seeking a dynamic Project Manager to lead the successful build and rollout of a Global Freight Management System . This will be a single source solution for our large network of businesses to cost, manage, track and optimise all modes of domestic and international freight. You … to ensure smooth project execution. Ensure compliance with safety regulations and industry standards. Maintain strong relationships with software vendors and service providers. Requirements Proven experience in Logistics, Supply Chain, Operations Management, Transportation, or Business Administration. Proven experience in logistics or supply chain project management. Strong understanding of transportation modes, pricing, customs regulations, and export compliance. Excellent commercial skills More ❯

Technical Operations Manager Location: Maidstone, Kent | £60,000 + Benefits We are seeking a Technical Operations Manager to oversee engineering and maintenance operations for a high-profile client in Maidstone. This senior role is responsible for managing a team, ensuring operational excellence, and maintaining high standards across all technical services. Key Responsibilities Lead and manage a team … of engineers and technical staff to deliver PPM and reactive maintenance efficiently. Oversee all aspects of technical operations, ensuring compliance with health & safety, statutory regulations, and company standards. Serve as the main point of contact for technical matters, liaising with clients and stakeholders. Monitor performance, budgets, and resource allocation to drive operational efficiency. Implement continuous improvement initiatives and support … engineering projects on site. Candidate Requirements Proven experience in engineering or technical operations management. Strong leadership and team management skills with the ability to motivate a technical team. Excellent knowledge of PPM, reactive maintenance, and compliance standards. Strong problem-solving, planning, and communication skills. Relevant technical qualifications in engineering or equivalent. Package £60,000 per annum Private healthcare More ❯

client satisfaction, and continuous improvement across service delivery functions. Key Responsibilities: Lead and manage the IT service delivery team to meet SLAs and KPIs. Oversee incident, problem, and change management processes. Act as the primary point of contact for client escalations and service reviews. Collaborate with technical teams to ensure seamless service transitions and implementations. Monitor performance metrics and … with ITIL best practices. Manage vendor relationships and third-party service providers. Support business continuity and disaster recovery planning. Required Skills & Experience: Proven experience in IT service delivery or operations management. Strong understanding of technical support on a 1st or 2nd line knowledge base. Excellent communication and stakeholder management skills. Experience with PSA ticketing systems (Halo). Ability … to lead cross-functional teams and manage competing priorities. Familiarity with cybersecurity and patch management practices is a requirement. What We Offer: Training: Vendor accredited training courses Role Type: Full time; Monday Friday (Hybrid/Office Based) Salary Range: £30K £40K per annum (depending on experience) Office Location: Eastleigh, Hampshire. Access to and use of company vehicle Holiday More ❯

client satisfaction, and continuous improvement across service delivery functions. Key Responsibilities: Lead and manage the IT service delivery team to meet SLAs and KPIs. Oversee incident, problem, and change management processes. Act as the primary point of contact for client escalations and service reviews. Collaborate with technical teams to ensure seamless service transitions and implementations. Monitor performance metrics and … with ITIL best practices. Manage vendor relationships and third-party service providers. Support business continuity and disaster recovery planning. Required Skills & Experience: Proven experience in IT service delivery or operations management. Strong understanding of technical support on a 1st or 2nd line knowledge base. Excellent communication and stakeholder management skills. Experience with PSA ticketing systems (Halo). Ability … to lead cross-functional teams and manage competing priorities. Familiarity with cybersecurity and patch management practices is a requirement. What They Offer: Training: Vendor accredited training courses Role Type: Full time; Monday - Friday (Hybrid/Office Based) Salary Range: £30K - £40K per annum (depending on experience) Office Location: Eastleigh, Hampshire. Access to and use of company vehicle Holiday More ❯

client satisfaction, and continuous improvement across service delivery functions. Key Responsibilities: Lead and manage the IT service delivery team to meet SLAs and KPIs. Oversee incident, problem, and change management processes. Act as the primary point of contact for client escalations and service reviews. Collaborate with technical teams to ensure seamless service transitions and implementations. Monitor performance metrics and … with ITIL best practices. Manage vendor relationships and third-party service providers. Support business continuity and disaster recovery planning. Required Skills & Experience: Proven experience in IT service delivery or operations management. Strong understanding of technical support on a 1st or 2nd line knowledge base. Excellent communication and stakeholder management skills. Experience with PSA ticketing systems (Halo). Ability … to lead cross-functional teams and manage competing priorities. Familiarity with cybersecurity and patch management practices is a requirement. What They Offer: Training: Vendor accredited training courses Role Type: Full time; Monday – Friday (Hybrid/Office Based) Salary Range: £30K – £40K per annum (depending on experience) Office Location: Eastleigh, Hampshire. Access to and use of company vehicle Holiday More ❯

Engineer II role is critical to meet Service Level Agreements (SLAs) and deliver client satisfaction, and when applicable being part of a 7x24 shift rotation. What you'll do Operations and Compliance: Coordinate and execute equipment or system switching procedures as required, ensuring seamless transitions and minimal disruption to data center operations. Provide solutions for site management and … safe system' and approved work processes, complying with best practice standards and legal requirements. Maintenance and Repair Works: Responsible for maintenance and repair works as assigned by the Site Operations Management. Responsible for trouble shooting, assembly, and the day-to-day scheduling of Maintenance activities. On-call Duties and Incident Management: When applicable, On-call duty which includes … monitoring and day-to-day infrastructure surveillance and inspections via regular site walks and monitoring the building management system. Responsible for activating and executing Emergency Operating Procedures where necessary. What youll need 2+ years of experience in Mission critical operations and maintenance of large scale electrotechnical and/or mechanical systems Technical education/training certification in the More ❯