Hampshire, England, United Kingdom Hybrid / WFH Options
Mackenzie Jones
Director of IT Operations & Service. Permanent. T6/MN/1099336. Competitive + Bonus + Benefits Package. 📍 Location - Hybrid Working - Hampshire. Must be Eligible to work in the UK. Leading UK & International organisation is seeking to secure a Director of IT Operations & Service. The role holder will deploy … Operating Model to support the transition to RISE on SAP S/4 HANA and is accountable for delivering Business-as-Usual (BAU) IT Operations & Support Services across the UK & International business. The role holder will be a member of the Senior Leadership team. Role: Lead the Strategy & Roadmap … for IT Operations & Service - create a 5-to-10-year Strategy & Roadmap. Lead the Gap Analysis & ‘To Be’ Model for IT Operations & Service. Lead IT OperationsManagement (ITOM). Support the transition to support RISE on SAP S/4 HANA. Successfully deliver the transition of More ❯
Crisis24, a GardaWorld company, is widely regarded as the leading integrated risk management, crisis response, consulting, and global protective solutions firm, serving the world's most influential people, disruptive brands, and prominent organizations. Championed by our advanced Global Operation Centers and our skilled team of intelligence analysts, we offer … professional journey to unprecedented levels. Join the Crisis24 team today and be a part of something extraordinary where growth and impact converge. The Security Operations Specialist is responsible for general and emergency assistance to a worldwide client base utilizing operations protocols and other client focused procedures. In this … understanding of global security, while guiding clients through a multifaceted and challenging landscape. You will serve as a team member in a Crisis24 Global Operations Centres (GOC), which acts as the heart for delivering all our operational tasks in support of our global clients. You should have an aptitude More ❯
WS10, Wednesbury, Sandwell, West Midlands (County), United Kingdom
West Midlands Metro
friendly transportation solutions, reducing road congestion, lowering carbon emissions, and fostering a greener future for the West Midlands. We are now recruiting for an Operations Control Centre (OCC) Manager to join our operations team. Job Summary: Reporting to the Head of Operations and Safety, the OCC Manager … will oversee the daily operations of the Operations Control Centre, ensuring efficient, effective and customer-focused management of a team of 21 individuals. The post holder will be responsible for maintaining high operational standards, implementing strategic initiatives, and fostering a collaborative team environment. As OCC Manager you … will be responsible for: Leading and managing a team of 21OCC staff, providing guidance, support, and development opportunities. Oversee the daily operations of the OCC, ensuring all processes and procedures are followed and developed where necessary to deliver excellence in the department. Devise and implement operational strategies to improve More ❯
We are seeking an experienced Service Operations Manager to oversee the day-to-day operations of our IT Services. This is a permanent, hybrid opportunity with 1-2 days spent collaborating in our offices near Birmingham Airport. This pivotal role will ensure the availability and reliability of all … direction for our 1st and 2nd Line Support functions. If you are passionate about service excellence and have a proven track record in IT operationsmanagement, we want to hear from you! About you: To be successful in this role, you will need proven experience in a related … field, which provides a solid foundation for understanding the complexities of IT services. You will need experience in Service OperationsManagement, demonstrating a deep understanding of the intricacies involved in delivering high-quality IT support. Your expertise with IT Service Management Toolsets will be crucial, as you More ❯
london, south east england, united kingdom Hybrid / WFH Options
Starbuck James Ltd
global-first achievements across many industrial, commercial and academic settings. Following a long period of steady, unprecedented growth, they are looking to appoint an Operations Director to play a vital role in shaping the company’s readiness for this growth. The overall thrust of the role is to promote … end-to-end excellence for internal and external customers, embracing project delivery, quality management and business efficiency. This is strongly a hands-on role where you will be an active contributor to all projects, requiring a lived-experience of both strategic and practical sides to operations. It is an … executive role, reporting to the CEO and requires a strong background that combines strategic and operational management as well as implementation. You will manage a small team and be a key contributor at exec group meetings as part of the senior leadership team. Key responsibilities include: Optimise the operational More ❯
Leeds, Yorkshire, United Kingdom Hybrid / WFH Options
Radar Healthcare
enhancements in operational efficiency, driven by process optimisation and best practice adoption. What you've done so far Bachelor's degree in Business Administration, OperationsManagement, Project Management, or a related field. Relevant qualifications such as Prince2 or P3O. Minimum 5 years of experience in PMO leadership … operationsmanagement, or a similar role within a professional services organisation. Proven experience in defining and building PMO standards, processes, and governance frameworks. Strong understanding of project and programme management fundamentals, including governance and delivery processes. Expertise in developing and tracking KPIs to measure project and portfolio … project delivery. Expert proficiency in data analysis and visualisation tools such as Excel, Tableau, Microsoft Power BI or similar platforms. Excellent communication and stakeholder management skills, with experience collaborating with senior leadership and cross-functional teams. Ability to facilitate governance meetings, including project and portfolio reviews, financial performance reporting More ❯
Job Title: Operations Manager Reports to: Operations Lead EU and UK Overview Accelerant is looking for an Operations Manager to join our UK and Europe Operations Team, this role will report into Operations Lead UK and Europe. You will work alongside the Sales & Distribution, Technology … Finance and Outsourced Operations teams to manage data onboarding, premium and cash management of speciality underwriters within Europe and UK, at Accelerant we call them members. In this role you will build relationships and intimate knowledge of our Members data, technology and processes and will be the point … regulatory compliance, and reporting, utilising your knowledge and experience of the applicable data standards. Your role will contribute to the overall success of the Operations function who are charged with transforming our data processes to deliver governed, timely and high-fidelity data sources. Key Responsibilities Member Onboarding Manage the More ❯
St. Albans, Hertfordshire, South East, United Kingdom
St Albans City & District Council
we strongly encourage you to submit your application as soon as possible. You may also have experience in the following: Finance Manager, Financial Controller, Management Accountant, CIMA, ACCA, Operations Manager, General Manager, Commercial Management, OperationsManagement, Accounts Payable, Credit control, Payroll, Sales ledger, Accounts Receivable More ❯
be responsible for ServiceNow sales/presales opportunities with ServiceNow across the UK and will involve a mix of sales/pre-sales, programme management, and technical delivery, with a focus on driving ServiceNow implementation across clients, and ensuring the success of ServiceNow initiatives within the business. Your role … understanding of the ServiceNow platform, including its capabilities, modules, and best practices for implementation. This involves knowledge of HR Service Delivery (HRSD), IT Service Management (ITSM), IT OperationsManagement (ITOM), Customer Service Management (CSM), Employee Service Center, Case and Knowledge Management, and Performance Analytics. • People … Experience and HR Processes: Familiarity with HR processes and employee experience strategies is essential. This includes understanding how to enhance employee engagement, streamline HR operations, and improve overall employee satisfaction. Knowing how to design and implement workflows that support these goals will be beneficial. • Customer Experience (CX) Strategies: Understanding More ❯
if you want to supercharge your career, join Qodea! Role Overview: The Resourcing Lead at Qodea is a new pivotal role within the Delivery Operations team. This role will lead our Resourcing function to ensure smooth and efficient company operations. This role requires a blend of strategic and operational … expertise with strong stakeholder management skills and experience in scaling Professional Services teams. By optimising resource allocation, identifying operational improvements, and maintaining strong stakeholder relationships, the Resourcing Lead is critical in driving Qodea's future success. What you'll do: Lead the team of Resource Managers and Delivery Operations … new regions (new delivery centres), use of third party resource providers and integration of acquisitions. What you'll bring: Experience in scaled up resource management and operations, preferably within a mid to large professional services or technology consulting firm. Strong analytical skills and ability to interpret data to More ❯
Bicester, England, United Kingdom Hybrid / WFH Options
DP World
Coordinate activities with workstream leads and communicate with stakeholders. Provide status reporting, task tracking, and manage escalations. You will act as a liaison between operationsmanagement and IT teams. Manage issue logging, risks, and change control. Support continuous process improvement and conform to synchronized management system requirements. … requirements, acceptance, and implementation of IT business solutions to ensure the realization of customer expectations. Act as the liaison/point of contact between operationsmanagement and IT (software development, QA, DBAs, and infrastructure teams). Manage, diagnose, and prioritize issue logging in conjunction with the Business Project … Science), or equivalent professional experience. 5 years working in a multi-national enterprise environment. Demonstrated project leadership and supervisory experience required including significant relationship management in dealings with internal and external customers. IT project experience in design and delivery of complex supply chain logistics required. Strong IT background required More ❯
Type: Permanent Location: Belfast, Northern Ireland Number of hours: 40 hours per week – full time Are you looking to expand your skills in Program Management? We have an exciting opportunity for you – Programme Manager/Project Manager Careers at TCS: It means more TCS is a purpose-led transformation … proposal response creation, client presentation, and commercial activities. Exposure to full spectrum of services including Cloud, Infrastructure, Service Desk, End User Services, Service Delivery, Operationsmanagement, Testing, ERP, or Shared Services. Your Profile Essential skills/knowledge/experience: Ability to present clients’ solutions and business models to … Ability to transition new or on-going services (Application Development, Support, or Infrastructure) into service transition of large programs to BAU. Experience in Change Management, Risk Management, Financial Management, Pricing, Commercial, Contracts. In depth knowledge and work experience in Service Delivery operations. Previous experience of working in More ❯
Job summary The Royal Surrey County NHS Foundation Trust and are seeking to recruit an experienced Digital Infrastructure Operations Manager. The Digital Infrastructure Operations Manager will be accountable for monitoring all of the core IT systems and services across the RSFT estate. They'll be expected to implement … 8am until 5pm. As the subject matter expert for technical infrastructure and disaster recovery, this role will be responsible for the development, implementation and management of the IT and Trust wide disaster recovery plans; understanding how these impact the ways of working within a clinical setting and how we … and this role will be crucial in taking the Trust to the next level of maturity. Main duties of the job The Digital Infrastructure Operations Manager will be the 24x7 IT management presence which provides a point of contact for Trust wide senior management, Site Nurse Practitioners More ❯
Basingstoke, Hampshire, South East, United Kingdom Hybrid / WFH Options
JWGC
Microservices - API management. This award-winning Microsoft Solutions Partner that provides transformative services focused on Microsoft Cloud for Office 365, Business Apps, Mobile Device Management, OperationsManagement and Azure is looking for a new Lead Application developer that will become an Architect and Practice Leader. The ideal … APIs - cloud services, security - Agile ( Scrum or Jira or Git ) - Azure Platform Services - App Service - Logic Apps Functions -Storage - Design Patterns, Microservices and API management then send me your CV. Remember thatthis is a FULLY REMOTE WORK FROM HOME POSITION. More ❯
london, south east england, united kingdom Hybrid / WFH Options
F5 Consultants
K + 5% Bonus & Benefits Your role Technical Development - Design and develop solutions for ServiceNow workflow applications, including: Customer Experience Workflow Applications - Customer Service Management (CSM), Field Service Management, Customer Service Portal Technology Experience Workflow Applications - IT Service Management (ITSM), IT OperationsManagement (ITOM), IT … Asset Management (ITAM) Employee Experience Workflow Applications - HR Service Delivery (HRSD), Employee Onboarding and Transitions, Workplace Service Delivery User Experience - Utliise ServiceNow's Experience Layer components to build modern, intuitive user interfaces Configure and enhance the Next Experience UI for tailored and seamless interactions Use UI Builder and Service … Portal to deliver role-based dashboards and customised workflows that meet client-specific requirements Integration and Data Management Integrate ServiceNow applications with external systems (e.g., CRMs, HR systems, and eCommerce platforms) using REST/SOAP APIs and IntegrationHub. Manage data migration and ensure alignment across ServiceNow modules and external More ❯
Team: Business Operations Reports to: Managing Director Location: Poole We are seeking an experienced and dynamic General Manager to join our team on a maternity cover basis for 1 year. This role offers an exciting opportunity for a motivated professional to lead and oversee daily operations, ensuring efficiency … accurate financial planning. Provide reporting for our Senior Leadership Team, supporting strategic decision-making. Conduct P&L reviews, reporting monthly financial adjustments. Manage billing operations, including issuing invoices, reviewing recurring revenue, and ensuring accuracy. Raise payments and conduct bank reconciliation. Support credit control processes, ensuring timely payment collection and … financial stability. Issue customer statements and direct debit notifications, ensuring accurate billing communication. Oversee and optimise the finance suite systems and workflows. Operations: Lead the Business Services team, providing leadership, management, and accountability to ensure operational efficiency, team development, and business success. Identify areas of improvement in operational More ❯
Office Manager including responsibility for IT offering up to £50,000 required by a Watford based organisation within the Engineering sector The Office Operations Manager will be responsible for the management of IT, internal sales, customer service as well as commercial analysis and recommendations. They will also oversee … facilities management adhering to legal, contractual, and health and safety compliance and handle any IT project management and HR requirements. This is an office-based role and the successful candidate will be expected to work onsite permanently. Day to day, the Office Manager will be responsible for the … of day to day IT Support, user administration, setting up new users and hardware on Azure and Office 365 Experience in commercial and operational management within a company of a similar size. Familiar with HR processes, IT project management and line management Excellent record keeping and time More ❯
Watford, Hertfordshire, South East, United Kingdom
Langley James Limited
Office Manager including responsibility for IT offering up to £50,000 required by a Watford based organisation within the Engineering sector The Office Operations Manager will be responsible for the management of IT, internal sales, customer service as well as commercial analysis and recommendations. They will also oversee … facilities management adhering to legal, contractual, and health and safety compliance and handle any IT project management and HR requirements. This is an office-based role and the successful candidate will be expected to work onsite permanently. Day to day, the Office Manager will be responsible for the … of day to day IT Support, user administration, setting up new users and hardware on Azure and Office 365 Experience in commercial and operational management within a company of a similar size. Familiar with HR processes, IT project management and line management Excellent record keeping and time More ❯
Manager will oversee and manage ATL's freight network, ensuring operational efficiency, strategic growth, and regulatory compliance. This key leadership role includes managing transportation operations, vendor relations, and route optimization while leading a team to drive service quality and customer satisfaction. Hours of Work : 08;00-16:30 Key … Responsibilities : Strategic Planning & OperationsManagement Develop and execute strategies for efficient freight operations across multiple sites. Optimize transportation routes and schedules to maximize efficiency and cost-effectiveness. Coordinate the movement of goods to meet customer delivery requirements. Oversee day-to-day operations to maintain high service … levels and satisfaction. Team Leadership & Management Lead, mentor, and develop teams including managers and X-Dock operatives. Foster a culture of continuous improvement and operational excellence. Define KPIs and performance targets aligned with company goals. Carrier & Vendor Management Build and maintain strong relationships with carriers, logistics providers, and More ❯
storage systems. Align workflows, communication, and shared goals to accelerate product delivery, maintain high-quality standards, and support system interoperability across all applications. Performance Management: Define and implement key performance indicators (KPI) tailored to both production and software functions, focusing on quality, efficiency, uptime, and environmental impact. Establish real … and reporting frameworks to track departmental performance, identify trends, and drive a culture of accountability, agility, and continuous improvement across all operational areas. Resource Management: Effectively allocate and manage resources across production and software engineering-encompassing workforce, equipment, and materials-to ensure optimal utilisation, minimal waste, and cost efficiency. … Align resource planning with project timelines and sustainability objectives to support scalable growth and high-performance delivery of energy storage solutions Risk Management: Identify operational, technical, and environmental risk across production and software systems. Develop and implement proactive mitigation strategies to minimise disruption, protect critical infrastructure and ensure continuity More ❯
storage systems. Align workflows, communication, and shared goals to accelerate product delivery, maintain high-quality standards, and support system interoperability across all applications. Performance Management: Define and implement key performance indicators (KPI) tailored to both production and software functions, focusing on quality, efficiency, uptime, and environmental impact. Establish real … and reporting frameworks to track departmental performance, identify trends, and drive a culture of accountability, agility, and continuous improvement across all operational areas. Resource Management: Effectively allocate and manage resources across production and software engineering-encompassing workforce, equipment, and materials-to ensure optimal utilisation, minimal waste, and cost efficiency. … Align resource planning with project timelines and sustainability objectives to support scalable growth and high-performance delivery of energy storage solutions Risk Management: Identify operational, technical, and environmental risk across production and software systems. Develop and implement proactive mitigation strategies to minimise disruption, protect critical infrastructure and ensure continuity More ❯
storage systems. Align workflows, communication, and shared goals to accelerate product delivery, maintain high-quality standards, and support system interoperability across all applications. Performance Management: Define and implement key performance indicators (KPI) tailored to both production and software functions, focusing on quality, efficiency, uptime, and environmental impact. Establish real … and reporting frameworks to track departmental performance, identify trends, and drive a culture of accountability, agility, and continuous improvement across all operational areas. Resource Management: Effectively allocate and manage resources across production and software engineering-encompassing workforce, equipment, and materials-to ensure optimal utilisation, minimal waste, and cost efficiency. … Align resource planning with project timelines and sustainability objectives to support scalable growth and high-performance delivery of energy storage solutions Risk Management: Identify operational, technical, and environmental risk across production and software systems. Develop and implement proactive mitigation strategies to minimise disruption, protect critical infrastructure and ensure continuity More ❯
storage systems. Align workflows, communication, and shared goals to accelerate product delivery, maintain high-quality standards, and support system interoperability across all applications. Performance Management: Define and implement key performance indicators (KPI) tailored to both production and software functions, focusing on quality, efficiency, uptime, and environmental impact. Establish real … and reporting frameworks to track departmental performance, identify trends, and drive a culture of accountability, agility, and continuous improvement across all operational areas. Resource Management: Effectively allocate and manage resources across production and software engineering-encompassing workforce, equipment, and materials-to ensure optimal utilisation, minimal waste, and cost efficiency. … Align resource planning with project timelines and sustainability objectives to support scalable growth and high-performance delivery of energy storage solutions Risk Management: Identify operational, technical, and environmental risk across production and software systems. Develop and implement proactive mitigation strategies to minimise disruption, protect critical infrastructure and ensure continuity More ❯
Gloucestershire, United Kingdom Hybrid / WFH Options
Investigo
and deliver better IT across their global business. As part of their new organisation structure and operating model, a new role for a Digital Operations Manager has been created with a focus on EUC Management, predominately across the Microsoft Technology Stack. This role requires an experienced people leader … Small to medium teams) and experience of working in digital operationsmanagement/EUC Management covering areas such as end user devices, remote management, meeting room technologies, and policies. It's important that you've built your experience from technical to leadership and bring relevant hands More ❯