4 of 4 Permanent Operations Support Engineer Jobs in the UK excluding London

Technical Support and Operations Engineer | SaaS/Software Consulting A specialist construction cost engineering practice with expertise in infrastructure and an SaaS offering is looking to hire a Technical Support and Operations Engineer to join the company in Manchester. About the Role: As a … Technical Support and Operations Engineer, you'll be the bridge between our clients and our technical expertise. You'll not only resolve complex issues but also contribute to the continuous improvement of our systems and processes. Your work will directly impact client satisfaction and the overall efficiency … of our operations. What You'll Do: Client Advocacy: Champion our clients' needs, providing top-tier support and fostering positive relationships. Collaborative Problem Solving: Work closely with cross-functional teams to diagnose and resolve technical challenges efficiently. Operational Excellence: Contribute to service management reporting, incident and problem management, and More ❯

What will you be doing? You will work as an IT Operations Support Engineer , collaborating with colleagues and internal teams to manage incident and request processes. Your responsibilities include overseeing the deployment of releases and patches into the live environment, ensuring it remains up to date, and … interactions within resolver teams, and stepping into incident lead roles during major outages or disruptions. The role covers core hours and out-of-hours support on a rota basis for Priority 1 incidents, from 7 am to 10 pm, 7 days a week. Ideal candidates will have strong technical … discounts Option to buy extra annual leave Recognition programs for achievements Enhanced family-friendly policies Profit-sharing through Colleague Dividend Paid volunteering days Charity support via Give as You Earn Healthcare Cashplan Company Pension scheme Life Assurance after qualifying period Training and development programs Wellbeing resources and initiatives like More ❯

What will you be doing? You will work as an IT Operations Support Engineer , collaborating with colleagues and internal teams to manage incident and request processes. Your responsibilities include overseeing the deployment of releases and patches into the live environment, ensuring it remains up to date, and … interactions within resolver teams, and stepping into incident lead roles during major outages or disruptions. The role covers core hours and out-of-hours support on a rota basis for Priority 1 incidents, from 7 am to 10 pm, 7 days a week. Ideal candidates will have strong technical … discounts Option to buy extra annual leave Recognition programs for achievements Enhanced family-friendly policies Profit-sharing through Colleague Dividend Paid volunteering days Charity support via Give as You Earn Healthcare Cashplan Company Pension scheme Life Assurance after qualifying period Training and development programs Wellbeing resources and initiatives like More ❯

doing day-to-day? Responsible for the implementation, operation, and maintenance of the core voice/UCaaS network s alongside the wider Product & Voice Operations Team whom you will also provide support to, fostering a culture of continuous improvement and knowledge sharing. Develop and implement technical standards & best … annual leave, plus an extra day off for your birthday. Giving back is important to us, so we also provide a volunteer day to support a charity that matters to you. Family matters, too. With enhanced maternity and paternity pay, we're here to support you as a … to Work scheme, making it easier to get around sustainably. A few things to note Unfortunately, we can't offer visa sponsorship or relocation support for this role. This role is hybrid from our Manchester office. If you feel you could be a good fit for Gamma but do More ❯