South East London, London, United Kingdom Hybrid / WFH Options
Greater London Authority
Corporate Resources and Business Improvement The Resources and Business Improvement directorateis led by Dianne Tranmer. It is responsible for :People Function, Facilities Management, Digital Experience Unit and Technology Group, Information Governance, Executive Support Team and leadership of all our shared services across the GLA Group. Digital Experience Unit Within the Digital Experience Unit (DEU) we take a joined up … excellent experience while providing value for money create clear and simple user experiences that meet defined user needs. About the role The role manages and provides leadership of the performance, activities and operation of the Digital Experience Unit Portfolio Office, working closely with all delivery leads across the unit and wider GLA as necessary. This includes programme management responsibility for those programmes that the unit is directly responsible for and managing the successful performance of a team, together with co-ordinating the performance and centralised reporting functions of other internal and external clienting bodies and delivery partners in the delivery of wider GLA programmes as a whole. What your day will look like Lead on More ❯
Employment Type: Permanent, Part Time, Work From Home
North Cumbria Integrated Care NHS Foundation Trust
our Digital Programmes team. The post holder will manage projects, and be a key team member, helping to support a transformational digital modernisation programme. Are you experienced in project management, looking to join a professional programme team and be supported in the role and with your development by our team of project management professionals? The post holder will … successful projects developing and managing teams identifying and monitoring risks and issues consolidating and documenting the fundamental components of projects establishing and maintaining governance arrangements business case development benefits management and realisation financial and commercial management Managing stakeholders, taking account of their levels of influence and particular interests Planning and resource management About us At NCIC, we … or be able to demonstrate an equivalent level of knowledge PRINCE2 Certified Practitioner Evidence of continuous personal development Desirable MS Project Professional/Project Web App MS Office Benefits Management Change Management NHS Digital Clinical Safety Leadership & Management Managing Successful Programmes Certified Practitioner Experience Essential Demonstrable experience of managing complex projects, preferably using PRINCE2 Evidence of working More ❯
transform and grow into the ultimate automation solutions trusted partner, capable of solving any industrial automation challenge. The Director of Engineering is accountable for all technical engineering groups' execution performance in terms of achieving functional and project performance targets, including project quality, schedule, cost,and technical functional excellence. The Director of Engineering, as a people manager, is responsible … for building and coaching/mentoring the group resources through engagement, connection, development, performancemanagement, and hiring plan/strategies. This will also include management of the group through resourcing planning and prioritization, capacity planning, and meeting group chargeability targets. The Director of Engineering will collaborate with the General Manager, International President, group leaders, and cross-functional … and develop processes, standards, best practices, and tools that will boost the team's effectiveness and efficiency. It is critical to fully engage with Customers, Employees, Partners, and Convergix Management Teams to communicate challenges, set expectations, and predict risks to be successful at delivering an extraordinary customer experience (ECE) as well as an extraordinary employee experience (EEE). What More ❯
PCN indicators Manage practice finances including budgets financial reporting invoicing and debt recovery to ensure sustainability and profitability Recruit induct manage and support staff clinical and nonclinical including appraisals performancemanagement payroll and pension oversight Ensure premises and equipment compliance with legal health and safety and infection control standards Maintain compliance with NHS frameworks CQC GDPR and other … on digital transformation initiatives Develop business cases for service improvements and represent the practice at meetings with PCN ICB external stakeholders and neighbouring practices Coordinate business continuity and risk management planning Support safeguarding and ensure policies are understood and followed by all staff About us Walkden Medical Centre has proudly served our community since 1962 from our purpose-built … Manage practice finances including budgeting, financial reporting, invoicing and debt recovery to ensure sustainability and profitability Recruit, induct, manage and support all staff both clinical and nonclinical including appraisals, performancemanagement, payroll and pensions Ensure compliance with legal health and safety and infection control standards as well as NHS frameworks CQC GDPR and other regulatory requirements Lead on More ❯
agreed service levels and business processes. You will act as a point of escalation and take ownership of major incidents outside of normal business hours This role has line management responsibilities of 3 team members. The successful Service Desk Team Lead must be a natural problem solver, tenacious and comfortable with stretching their own capabilities by working outside their … look at ways to improve and streamline processes and technology to ensure we remain efficient and effective in our approach to service delivery. What you'll do: People and PerformanceManagement Incident Process Management Major Incident Management Resource Coordination Spares Management Rosta Management Escalation Management Service Level Management Implement Continuous Improvement initiatives … and conduct reviews where applicable. Evoking the business continuity plan in the event of unplanned outages Out of Hours Attend review calls, identifying and implementing improvements where required Line management of direct reports including objective setting, performance, quality and 1:1 reviews Rosta management alongside other team leaders, including holiday approvals to ensure appropriate staffing levels Coaching More ❯
Sheffield Health and Social Care NHS Foundation Trust
sits within the portfolio of the Executive Director of Finance at Sheffield Health and Social Care. In addition to providing the day-to-day operations and services, which includeinformatics, performancemanagement, data analytics, digital systems, and ICT support to the whole Trust, it also oversees the Trust's Digital Transformation Strategy. Main duties of the job Leadership and … Management Leads and drives the objectives and targets of the Department and Directorate. Regularly reviews and prioritises workload, considering both regular and unpredictable requirements with tight deadlines. Provides cover and acts as a deputy for other members of the Digital Management Team as needed. Interacts daily with senior members of the Trust and highly skilled technical resources in … well-informed advice to enhance the effectiveness of significant activities, ensuring understanding and proper utilization. Defines digital technology strategies and roadmaps for ongoing improvements in clinical and business information management in line with objectives. Leads the development of enterprise and information systems architecture, identifying integration touchpoints and applying relevant standards. Provides analytical and technical expertise in analysing, interpreting, managing More ❯
Solihull, West Midlands, United Kingdom Hybrid / WFH Options
Hays
Manager to lead frontline support execution across a designated region. This role is fundamental to their support delivery strategy-ensuring timely, high-quality support through clear operational oversight, team performancemanagement, and hands-on execution. This is not a technical contributor role; it is a people's leadership role, with a strong emphasis on performancemanagement … support teams in fast-paced environments. As a Delivery Leader, you will manage a team of Technical Support Specialists and Senior Specialists. You will be accountable for support availability, performance, and customer experience in your region, driving measurable improvements in key metrics such as case resolution time, SLA adherence, escalations, and customer satisfaction. You'll also work closely with … peers, Product, and Support Operations, to continuously raise the bar on operational excellence and user outcomes. The Role: You will own daily support execution for your region, ensuring consistent performance against operational goals and SLAs as well as managing and optimising staff coverage, team availability, and queue balancing in collaboration with Support Operations and Workforce Planning. You will ensure More ❯
Solihull, West Midlands, United Kingdom Hybrid / WFH Options
Hays
focused heavily on measuring/tracking deliverables to customers. This role is fundamental to their support delivery strategy, ensuring timely, high-quality technical support through clear operational oversight, team performancemanagement, and hands-on execution. This is not a technical contributor role; it is a people's leadership role, with a strong emphasis on performancemanagement … teams in fast-paced delivery environments. As a Delivery Leader, you will manage a team of Technical Support Specialists and Senior Specialists. You will be accountable for support availability, performance, and customer experience in your region, driving measurable improvements in key metrics such as case resolution time, SLA adherence, escalations, and customer satisfaction. You'll also work closely with … peers, Product, and Support Operations, to continuously raise the bar on operational excellence and user outcomes. The Role: You will own daily support execution for your region, ensuring consistent performance against operational goals and SLAs as well as managing and optimising staff coverage, team availability, and queue balancing in collaboration with Support Operations and Workforce Planning. You will ensure More ❯
ETL) from various sources. Ensure data accuracy, integrity, and consistency across all reports and dashboards. Analyse large datasets to identify trends, patterns, and actionable insights. Optimise Qlik applications for performance and scalability. Provide training and support to end-users on Qlik tools and data interpretation. Document data models, processes, and dashboard logic. Client Relationship Management:Develop and maintain … strong, collaborative relationships with key strategic clients. Act as the primary point of contact for assigned client PerformanceManagement:Manage key performance indicators (KPIs) and regularly monitor their performance. Continuous Improvement:Drive reporting for continuous improvement through collaboration with the client and field teams and feedback. Reporting & Analysis:Prepare regular reports on National and Regional performance … e.g., AWS, Azure, GCP). Familiarity with other BI tools (e.g., Power BI, Tableau). Knowledge of scripting languages Understanding of data governance and security best practices. Client Relationship Management: Develop and maintain strong, collaborative relationships with key strategic clients. Act as the primary point of contact for assigned client PerformanceManagement: Manage key performance indicators More ❯
.NET Framework and .NET Core (C#) Experience in API (REST, GraphQL) design and development Experience in relational database design and optimization (MSSQL, MySQL, etc.) Experience in the deployment and management of cloud (AWS, Azure, etc.) assets Appreciation of the full SDLC, proactive involvement in shaping the delivery prior and during development, through QA phase, and post-release support Be … representing specific groups, TP ICAP Accord helps increase awareness, collaboration, shares best practice, and holds our firm to account for driving continuous cultural improvement. All staff have defined risk management responsibilities. The Group imposes additional responsibilities on line-managers and senior managers. It is critical that all staff discharge their risk management responsibilities when undertaking their role. Specific … responsibilities are incorporated into employee objectives, and your performance against these objectives will be assessed as part of the firm's performancemanagement process. You will also be required to confirm that you have discharged your risk management responsibilities through the annual risk management attestation process. Maintenance The job description will be maintained by the More ❯
Newcastle upon Tyne, United Kingdom Hybrid / WFH Options
NHS Business Services Authority
value and identifying opportunities to enhance security capabilities for products and services used within the organisation. 6. Responsible for the security blueprint solutions for complex protective and vulnerability security management of both physical and data assets clearly defining the as-is and to-be security architectures and document the transition to the to-be solution and its integration in … the overall Enterprise and Security Architecture blueprints. Staff Management 7. Management of staff including all line management responsibilities, performancemanagement, appraisals, disciplinary, and standard HR processes for Security operations. 8. Undertake recruitment and selection in line with organisational processes and participate in the implementation and delivery of initiatives to secure suitable resources, increase skills levels … 10. Responsible for prioritising and planning own whilst contributing to the teams work and providing input to the prioritisation of projects and programmes proposed and/or underway. Financial Management 11. Maintain an awareness of financial and personal implications in the use of a range of resources. 12. Responsibility for contributing to budget management processes in accordance with More ❯
Warrington, Cheshire, United Kingdom Hybrid / WFH Options
Assystem GmbH
the energy transition. Drawing on more than 55 years' experience in highly regulated sectors subject to strict security and safety requirements, we provide our customers with engineering and project management services, as well as digital services and solutions to optimize the performance of complex infrastructure projects throughout their life cycle. The Group is currently ranked second in the … Job Description I Role To lead a team of discipline engineers in the delivery of a technical solution that satisfies the legal and functional requirements along with the associated performance conditions to the agreed time, cost and quality. II Responsibilities Solution development and delivery: 1. Develop and implement strategies for delivery of the discipline-related components of design, including … throughout procurement, construction and commissioning project phases. 8. Develop and deliver work in line with the Project Delivery Fundamentals1 . Safe and Legal: 9. Support development of the hazard management strategies, safety case and associated implementation systems and provide pragmatic design substantiation. 10. Ensure solutions meet all discipline-related legal requirements including CDM, safety (including application of the EDSPs More ❯
resource allocation and maintain high service delivery standards. Driveoperational excellence by implementing continuous improvements and refiningservice workflows. Maintainalignment between commercial and operational teams, ensuring efficiency andshared goals. Client & Stakeholder Management Actas the primary point of contact for escalated client matters, ensuring strongclient relationships and high customer satisfaction. Leadclient briefings, progress meetings, and contract updates, ensuring transparentcommunication. Workwith senior leadership … to enhance customer engagement strategies and deliver afirst-class service experience. Financial & Compliance Oversight Takefull ownership of financial performance, including budgeting, forecasting, andprofitability. Ensureall contracts comply with CCS quality standards, regulatory requirements, anddelivery expectations. Collaboratewith finance teams to track expenditures, revenue, and efficiency metrics. OverseeP&L management within the operations function to drive financialsustainability. Process Management & Performance … delivery. EnsureOperations Managers have access to up-to-date procedural documentation andguidance manuals. Implementand refine client reporting structures, WIP tracking, and IT systemintegrations. Ensurestaff accountability and adherence to CCS performance metrics. Compliance & Training Maintaincompliance with industry standards, CCS policies, and contractual requirements. Auditprocesses regularly, identifying areas for improvement and implementingcorrective measures. Driveteam training and professional development, ensuring all staff More ❯
growth, we are looking for a dynamic Network Operations Manager to join the team, based at one of their UK Distribution Centres. This role will be key in driving performance improvements, optimising processes, and implementing innovative solutions across the DC network. The purpose of this role is to partner with the 3PL operational teams to refine planning accuracy, identify … continuous improvement opportunities and scale deploying innovation across the network. This role has a bias towards Warehouse Management. Key Responsibilities: PerformanceManagement: Lead performance reviews with internal teams and 3PL partners, monitoring safety, people, cost, quality, and customer metrics. Own budget control and initiatives to eliminate inefficiencies and improve standards. Operational Process Expertise: Deploy lean processes across … the DC and 3PL environments, identifying areas for improvement and implementing corrective actions. Use tools like KANBAN to prioritise changes and drive consistency across the network. Stakeholder Management: Build strong relationships with internal and external stakeholders, holding them accountable for deliverables and driving continuous improvement initiatives. Leadership: Communicate effectively at all levels, leading operational performance discussions and ensuring More ❯
Today job requisition id JR Job Description: About the Role This is a critical technical role within our newly established IT team in Belfast, instrumental in ensuring the stability, performance, and security of our SAP landscape . You'll be the on-site digital/IM representative for infrastructure and platform activities, providing a vital link between our local … IT tools and services provided by the current supplier. A key aspect of your role will be to assess the service we are receiving, contributing to the tracking and management of service performance in partnership with them. You will also work alongside the current supplier's IT team as they implement a new SAP S/4HANA system. … driving decisions that align with our long-term objectives. Beyond this, you'll play a crucial role in maintaining and optimizing our SAP environment, ensuring high reliability, availability, and performance as we evolve our IT landscape. This position offers a unique opportunity to apply deep technical SAP expertise, lead key projects and activities , and contribute strategically to the success More ❯
Staines-upon-Thames, Middlesex, England, United Kingdom Hybrid / WFH Options
Proactive Appointments
to join their expanding team ASAP. On a daily basis, as the Business Analysis Manager you will act as the deputy to the Head of Business Analysis conducting line management responsibilities and supporting the strategic and operational development of the Business Analysis function. You will lead a team of Business Analysts at varying levels of seniority, ensuring high-quality … professional growth and the adoption of best practices across the team. Key experience & skills • Proven experience in a leadership role within a Business Analysis function • Strong background in line management, performancemanagement, and recruitment • Demonstrated ability to coach, mentor, and develop team members • Skilled in motivating and inspiring teams to achieve their potential • Comfortable delivering constructive feedback … Experience defining requirements and user stories in a digital environment e.g. websites, apps, internal systems • Strong understanding of Agile methodologies, particularly Scrum • Experience using Jira for backlog and sprint management • Excellent communication and stakeholder management skills • Comfortable working with challenging stakeholders and managing conflict between stakeholders Beneficial skills •Experience with REST APIs and API integration projects •Familiarity with More ❯
by ensuring a collaborative alignment between Finance, Business and Technology to build an Innovation-led Finance function to help empower teams, enhance capabilities and realise benefits faster. Value and PerformanceManagement - Enabling Finance functions to identify and deliver sustainable long term value through optimised planning, reporting and analytics. Global Business Services - Developing high performing operating models through process … expected: Enterprise Resource Planning (ERP) implementations including active participation in planning, business case, and design phases - as a subject matter expert in the area of finance and accounting Business PerformanceManagement (BPM) implementations including active participation in planning, business case, and design phases - as a subject matter expert in the area of financial planning and analysis Programme/… project management for large scale business transformation Reporting transformation using Business Intelligence, data analytics and visualisation tools Robotic Process Automation What we offer Continuous learning: You'll develop the mindset and skills to navigate whatever comes next. Success as defined by you: We'll provide the tools and flexibility, so you can make a meaningful impact, your way. Transformative More ❯
team is seeking a Sr. Global Commodity Manager, EU to lead our European supply chain strategy. This senior leadership position will drive measurable improvements in cost, quality, and delivery performance across our European supply chain ecosystem while supporting our robotics technologies portfolio. As Sr. Global Commodity Manager, EU, you will direct strategic initiatives across multiple commodity areas, including sheet … production and future growth - Establish technology roadmaps with key suppliers to support new product introduction and commodity development programs - Lead regional footprint optimization and capacity planning initiatives Supplier Relationship Management & Performance: - Manage executive-level supplier relationships and strategic partnerships - Establish and govern a comprehensive supplier performancemanagement framework. Operational Excellence: - Direct end-to-end supply chain … execute dual-sourcing strategies to enhance supply chain resilience - Champion new product introductions and manufacturing process improvements through early supplier involvement BASIC QUALIFICATIONS - Bachelor's degree in Supply Chain Management, Engineering, Business, or a related field - Experience in global commodity management, strategic sourcing, or supply chain operations - Experience managing mechanical and electromechanical components and assemblies suppliers in manufacturing More ❯
/7 Operations Analysts, ensuring seamless service delivery with a strong focus on IBMi systems. This is a new role where you'll be the driving force behind shift performance, service quality, and continuous improvement. At Service Express, ourOperations Team Leaders are at the heart of our 24/7 Command Centre in Bedford, making sure our systems run … operations, ensuring efficient incident resolution and proactive monitoring Act as the go-to escalation point for complex technical and operational issues Maintain service excellence by meeting SLAs and driving performance improvements Collaborate across IT, delivery, and support teams to enhance service delivery Manage shift scheduling and ensure balanced workloads and development opportunities Drive incident management, root cause analysis … holiday along with your 4 days not on the schedule for a total of 12 days off Lead with Impact: You'll play a key role in shaping the performance and culture of a 24/7 operations team, directly influencing service quality and customer satisfaction Continuous Development: We're committed to your growth-offering leadership development, technical training More ❯
seeking a Principal Commodity Manager to expand the support required for our APAC supply chain strategy. This senior leadership position will drive measurable improvements in cost, quality, and delivery performance across our APAC supply chain ecosystem while supporting our robotics technologies portfolio. As Principal Commodity Manager, you will direct strategic initiatives across multiple commodity areas, including cable assemblies, sheet … production and future growth. Establish technology roadmaps with key suppliers to support new product introduction and commodity development programs. Lead regional footprint optimization and capacity planning initiatives. Supplier Relationship Management & Performance: Manage executive-level supplier relationships and strategic partnerships. Establish and govern a comprehensive supplier performancemanagement framework. Operational Excellence: Direct end-to-end supply chain … sourcing strategies to enhance supply chain resilience. Champion new product introductions and manufacturing process improvements through early supplier involvement. BASIC QUALIFICATIONS Bachelor's degree in Business, Operations, Supply Chain Management, Engineering, or related field. 7+ years in supply chain, commodity, and supplier management in a high volume, global sourcing and operations manufacturing environment. Experience with contract negotiation and More ❯
Aberdeen, City of Aberdeen, United Kingdom Hybrid / WFH Options
Cammach Bryant
value Team Growth: Participate in the growth of our data engineering team by actively contributing to recruitment and mentoring, as this position is focused on expansion rather than backfill. Performance Monitoring: Optimise and tune pipelines and data processing to increase and improve performance and efficiency. PerformanceManagement: Looking at wider trends across the data processing infrastructure … to identify improvements. Establishing and implementing monitoring and logging solutions across the data platform to improve visibility and management of the data platform Project Scoping and Management: Defining project scopes and timelines for delivery of a variety of projects, in collaboration with the Digital Technology Partners and the Data and Analytics Lead. Data Governance: Working with the Data … and Analytics Lead to improve Data Governance policies and procedures and its enforcement across the data estate Code Management: Acting as a trusted advisor and authority in the development of code artifacts, code deployment and code management Documentation Management: Acting as a trusted authority in the maintenance of comprehensive documentation across the data platform Leadership and Collaboration More ❯
Manchester, Lancashire, United Kingdom Hybrid / WFH Options
Hilti (Canada) Corporation
Services, IT, Consulting and Operating Supplies categories, such as advertising, employee benefits, mobile hardware and office supplies. You will play a pivotal role in driving cost efficiencies, ensuring supplier performance, and delivering best-in-class service to internal stakeholders. In addition, you will be leading projects, fostering a high-performing and collaborative environment. What does the role involve? As … of the procurement process • Develop and execute strategies for indirect procurement (sub-)categories with ability to trigger levers to sustainably create value • Lead sourcing initiatives, contract negotiations, and supplier management to achieve cost savings, risk mitigation and sustainability goals. • Build and maintain strong relationships with localandinternational keysuppliers, driving supplier performance and innovation through conducting regular business review meetings … and supplier performance assessments, addressing performance issues and ensuring alignment with company values and goals. • Have a clear understanding of the indirect spend report for your (sub-)categories • Implement and track key performance indicators (KPIs) to monitor procurement performance and identify areas for improvement. In addition to the above, you'll act as a trusted advisor More ❯
Bristol, Gloucestershire, United Kingdom Hybrid / WFH Options
Lloyds Bank plc
PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at our Bristol office. About this opportunity This senior management role sits within the Engineering team in our Planning, Analytics, Management Reporting and Cost Management Lab (PAR&CM), which is part of the Finance Platform. You will … be part of the team that's driving a focus on change management, service management, recruitment, and strategic direction, finding solutions not problems. The role would involve leading, coaching, continually challenging, motivating, mentoring, and supporting your technology team. Our team sits within the Finance Platform as part of the Group's Chief Operating Office. You will be responsible … for supporting a complex Planning, Analytics, Reporting and Costs, Investment Management landscape, including regulatory change, transformation of Finance, and the existing/legacy estate. In addition to this, the team also supports inbound change from the wider business. A Lab that has a big journey ahead of it, if you're up for a challenge and shaping how the More ❯
Manchester, Lancashire, United Kingdom Hybrid / WFH Options
Chartered Institute of Procurement and Supply (CIPS)
Services, IT, Consulting and Operating Supplies categories, such as advertising, employee benefits, mobile hardware and office supplies. You will play a pivotal role in driving cost efficiencies, ensuring supplier performance, and delivering best-in-class service to internal stakeholders. In addition, you will be leading projects, fostering a high-performing and collaborative environment. Who is Hilti? At Hilti, we … of the procurement process • Develop and execute strategies for indirect procurement (sub-)categories with ability to trigger levers to sustainably create value • Lead sourcing initiatives, contract negotiations, and supplier management to achieve cost savings, risk mitigation and sustainability goals. • Build and maintain strong relationships with localandinternational keysuppliers, driving supplier performance and innovation through conducting regular business review meetings … and supplier performance assessments, addressing performance issues and ensuring alignment with company values and goals. • Have a clear understanding of the indirect spend report for your (sub-)categories • Implement and track key performance indicators (KPIs) to monitor procurement performance and identify areas for improvement. In addition to the above, you'll act as a trusted advisor More ❯
Hemel Hempstead, Hertfordshire, South East, United Kingdom
NTT Global Data Centers EMEA UK ltd
As our Supply Chain Manager - Construction Services and Equipment (m/f/d) , you'll oversee the procurement and program management of construction services and equipment for our data center projects. You will also be responsible for developing and executing supply chain strategies, establishing and maintaining vendor relationships, and ensuring the timely and cost-effective delivery of construction … services. What you will do Develop and implement supply chain strategies for data center construction projects, including supplier sourcing and selection, contract negotiation, and performancemanagement (inclusive of key performance indicators) Collaborate with cross-functional teams, including project management, engineering, safety, commissioning, and quality, to define scope of services requirements and specifications Identify and qualify suppliers … contracts Lead the bid process for construction services/equipment, including issuing requests for proposals (RFPs), evaluating bids (analysis), and selecting suppliers based on pre-established cost, quality, and performance criteria Ensure construction services/equipment suppliers cost data captured in benchmark database is complete, accurate, and valid so it may be used to drive key business decisions Manage More ❯