transform and grow into the ultimate automation solutions trusted partner, capable of solving any industrial automation challenge. The Director of Engineering is accountable for all technical engineering groups' execution performance in terms of achieving functional and project performance targets, including project quality, schedule, cost,and technical functional excellence. The Director of Engineering, as a people manager, is responsible … for building and coaching/mentoring the group resources through engagement, connection, development, performancemanagement, and hiring plan/strategies. This will also include management of the group through resourcing planning and prioritization, capacity planning, and meeting group chargeability targets. The Director of Engineering will collaborate with the General Manager, International President, group leaders, and cross-functional … and develop processes, standards, best practices, and tools that will boost the team's effectiveness and efficiency. It is critical to fully engage with Customers, Employees, Partners, and Convergix Management Teams to communicate challenges, set expectations, and predict risks to be successful at delivering an extraordinary customer experience (ECE) as well as an extraordinary employee experience (EEE). What More ❯
PCN indicators Manage practice finances including budgets financial reporting invoicing and debt recovery to ensure sustainability and profitability Recruit induct manage and support staff clinical and nonclinical including appraisals performancemanagement payroll and pension oversight Ensure premises and equipment compliance with legal health and safety and infection control standards Maintain compliance with NHS frameworks CQC GDPR and other … on digital transformation initiatives Develop business cases for service improvements and represent the practice at meetings with PCN ICB external stakeholders and neighbouring practices Coordinate business continuity and risk management planning Support safeguarding and ensure policies are understood and followed by all staff About us Walkden Medical Centre has proudly served our community since 1962 from our purpose-built … Manage practice finances including budgeting, financial reporting, invoicing and debt recovery to ensure sustainability and profitability Recruit, induct, manage and support all staff both clinical and nonclinical including appraisals, performancemanagement, payroll and pensions Ensure compliance with legal health and safety and infection control standards as well as NHS frameworks CQC GDPR and other regulatory requirements Lead on More ❯
agreed service levels and business processes. You will act as a point of escalation and take ownership of major incidents outside of normal business hours This role has line management responsibilities of 3 team members. The successful Service Desk Team Lead must be a natural problem solver, tenacious and comfortable with stretching their own capabilities by working outside their … look at ways to improve and streamline processes and technology to ensure we remain efficient and effective in our approach to service delivery. What you'll do: People and PerformanceManagement Incident Process Management Major Incident Management Resource Coordination Spares Management Rosta Management Escalation Management Service Level Management Implement Continuous Improvement initiatives … and conduct reviews where applicable. Evoking the business continuity plan in the event of unplanned outages Out of Hours Attend review calls, identifying and implementing improvements where required Line management of direct reports including objective setting, performance, quality and 1:1 reviews Rosta management alongside other team leaders, including holiday approvals to ensure appropriate staffing levels Coaching More ❯
Solihull, West Midlands, United Kingdom Hybrid / WFH Options
Hays
Manager to lead frontline support execution across a designated region. This role is fundamental to their support delivery strategy-ensuring timely, high-quality support through clear operational oversight, team performancemanagement, and hands-on execution. This is not a technical contributor role; it is a people's leadership role, with a strong emphasis on performancemanagement … support teams in fast-paced environments. As a Delivery Leader, you will manage a team of Technical Support Specialists and Senior Specialists. You will be accountable for support availability, performance, and customer experience in your region, driving measurable improvements in key metrics such as case resolution time, SLA adherence, escalations, and customer satisfaction. You'll also work closely with … peers, Product, and Support Operations, to continuously raise the bar on operational excellence and user outcomes. The Role: You will own daily support execution for your region, ensuring consistent performance against operational goals and SLAs as well as managing and optimising staff coverage, team availability, and queue balancing in collaboration with Support Operations and Workforce Planning. You will ensure More ❯
Newcastle upon Tyne, United Kingdom Hybrid / WFH Options
NHS Business Services Authority
value and identifying opportunities to enhance security capabilities for products and services used within the organisation. 6. Responsible for the security blueprint solutions for complex protective and vulnerability security management of both physical and data assets clearly defining the as-is and to-be security architectures and document the transition to the to-be solution and its integration in … the overall Enterprise and Security Architecture blueprints. Staff Management 7. Management of staff including all line management responsibilities, performancemanagement, appraisals, disciplinary, and standard HR processes for Security operations. 8. Undertake recruitment and selection in line with organisational processes and participate in the implementation and delivery of initiatives to secure suitable resources, increase skills levels … 10. Responsible for prioritising and planning own whilst contributing to the teams work and providing input to the prioritisation of projects and programmes proposed and/or underway. Financial Management 11. Maintain an awareness of financial and personal implications in the use of a range of resources. 12. Responsibility for contributing to budget management processes in accordance with More ❯
growth, we are looking for a dynamic Network Operations Manager to join the team, based at one of their UK Distribution Centres. This role will be key in driving performance improvements, optimising processes, and implementing innovative solutions across the DC network. The purpose of this role is to partner with the 3PL operational teams to refine planning accuracy, identify … continuous improvement opportunities and scale deploying innovation across the network. This role has a bias towards Warehouse Management. Key Responsibilities: PerformanceManagement: Lead performance reviews with internal teams and 3PL partners, monitoring safety, people, cost, quality, and customer metrics. Own budget control and initiatives to eliminate inefficiencies and improve standards. Operational Process Expertise: Deploy lean processes across … the DC and 3PL environments, identifying areas for improvement and implementing corrective actions. Use tools like KANBAN to prioritise changes and drive consistency across the network. Stakeholder Management: Build strong relationships with internal and external stakeholders, holding them accountable for deliverables and driving continuous improvement initiatives. Leadership: Communicate effectively at all levels, leading operational performance discussions and ensuring More ❯
Staines-upon-Thames, Middlesex, England, United Kingdom Hybrid / WFH Options
Proactive Appointments
to join their expanding team ASAP. On a daily basis, as the Business Analysis Manager you will act as the deputy to the Head of Business Analysis conducting line management responsibilities and supporting the strategic and operational development of the Business Analysis function. You will lead a team of Business Analysts at varying levels of seniority, ensuring high-quality … professional growth and the adoption of best practices across the team. Key experience & skills • Proven experience in a leadership role within a Business Analysis function • Strong background in line management, performancemanagement, and recruitment • Demonstrated ability to coach, mentor, and develop team members • Skilled in motivating and inspiring teams to achieve their potential • Comfortable delivering constructive feedback … Experience defining requirements and user stories in a digital environment e.g. websites, apps, internal systems • Strong understanding of Agile methodologies, particularly Scrum • Experience using Jira for backlog and sprint management • Excellent communication and stakeholder management skills • Comfortable working with challenging stakeholders and managing conflict between stakeholders Beneficial skills •Experience with REST APIs and API integration projects •Familiarity with More ❯
team is seeking a Sr. Global Commodity Manager, EU to lead our European supply chain strategy. This senior leadership position will drive measurable improvements in cost, quality, and delivery performance across our European supply chain ecosystem while supporting our robotics technologies portfolio. As Sr. Global Commodity Manager, EU, you will direct strategic initiatives across multiple commodity areas, including sheet … production and future growth - Establish technology roadmaps with key suppliers to support new product introduction and commodity development programs - Lead regional footprint optimization and capacity planning initiatives Supplier Relationship Management & Performance: - Manage executive-level supplier relationships and strategic partnerships - Establish and govern a comprehensive supplier performancemanagement framework. Operational Excellence: - Direct end-to-end supply chain … execute dual-sourcing strategies to enhance supply chain resilience - Champion new product introductions and manufacturing process improvements through early supplier involvement BASIC QUALIFICATIONS - Bachelor's degree in Supply Chain Management, Engineering, Business, or a related field - Experience in global commodity management, strategic sourcing, or supply chain operations - Experience managing mechanical and electromechanical components and assemblies suppliers in manufacturing More ❯
seeking a Principal Commodity Manager to expand the support required for our APAC supply chain strategy. This senior leadership position will drive measurable improvements in cost, quality, and delivery performance across our APAC supply chain ecosystem while supporting our robotics technologies portfolio. As Principal Commodity Manager, you will direct strategic initiatives across multiple commodity areas, including cable assemblies, sheet … production and future growth. Establish technology roadmaps with key suppliers to support new product introduction and commodity development programs. Lead regional footprint optimization and capacity planning initiatives. Supplier Relationship Management & Performance: Manage executive-level supplier relationships and strategic partnerships. Establish and govern a comprehensive supplier performancemanagement framework. Operational Excellence: Direct end-to-end supply chain … sourcing strategies to enhance supply chain resilience. Champion new product introductions and manufacturing process improvements through early supplier involvement. BASIC QUALIFICATIONS Bachelor's degree in Business, Operations, Supply Chain Management, Engineering, or related field. 7+ years in supply chain, commodity, and supplier management in a high volume, global sourcing and operations manufacturing environment. Experience with contract negotiation and More ❯
Aberdeen, City of Aberdeen, United Kingdom Hybrid / WFH Options
Cammach Bryant
value Team Growth: Participate in the growth of our data engineering team by actively contributing to recruitment and mentoring, as this position is focused on expansion rather than backfill. Performance Monitoring: Optimise and tune pipelines and data processing to increase and improve performance and efficiency. PerformanceManagement: Looking at wider trends across the data processing infrastructure … to identify improvements. Establishing and implementing monitoring and logging solutions across the data platform to improve visibility and management of the data platform Project Scoping and Management: Defining project scopes and timelines for delivery of a variety of projects, in collaboration with the Digital Technology Partners and the Data and Analytics Lead. Data Governance: Working with the Data … and Analytics Lead to improve Data Governance policies and procedures and its enforcement across the data estate Code Management: Acting as a trusted advisor and authority in the development of code artifacts, code deployment and code management Documentation Management: Acting as a trusted authority in the maintenance of comprehensive documentation across the data platform Leadership and Collaboration More ❯
Bristol, Gloucestershire, United Kingdom Hybrid / WFH Options
Lloyds Bank plc
PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at our Bristol office. About this opportunity This senior management role sits within the Engineering team in our Planning, Analytics, Management Reporting and Cost Management Lab (PAR&CM), which is part of the Finance Platform. You will … be part of the team that's driving a focus on change management, service management, recruitment, and strategic direction, finding solutions not problems. The role would involve leading, coaching, continually challenging, motivating, mentoring, and supporting your technology team. Our team sits within the Finance Platform as part of the Group's Chief Operating Office. You will be responsible … for supporting a complex Planning, Analytics, Reporting and Costs, Investment Management landscape, including regulatory change, transformation of Finance, and the existing/legacy estate. In addition to this, the team also supports inbound change from the wider business. A Lab that has a big journey ahead of it, if you're up for a challenge and shaping how the More ❯
Hemel Hempstead, Hertfordshire, South East, United Kingdom
NTT Global Data Centers EMEA UK ltd
As our Supply Chain Manager - Construction Services and Equipment (m/f/d) , you'll oversee the procurement and program management of construction services and equipment for our data center projects. You will also be responsible for developing and executing supply chain strategies, establishing and maintaining vendor relationships, and ensuring the timely and cost-effective delivery of construction … services. What you will do Develop and implement supply chain strategies for data center construction projects, including supplier sourcing and selection, contract negotiation, and performancemanagement (inclusive of key performance indicators) Collaborate with cross-functional teams, including project management, engineering, safety, commissioning, and quality, to define scope of services requirements and specifications Identify and qualify suppliers … contracts Lead the bid process for construction services/equipment, including issuing requests for proposals (RFPs), evaluating bids (analysis), and selecting suppliers based on pre-established cost, quality, and performance criteria Ensure construction services/equipment suppliers cost data captured in benchmark database is complete, accurate, and valid so it may be used to drive key business decisions Manage More ❯
Gloucester, Gloucestershire, South West, United Kingdom
Ecruit
IT services. Ready to lead a team that makes a real difference in how our customers experience technology? Apply today and lets start the conversation. Key Responsibilities: Service Delivery Management: Oversee the day-to-day operations of the technical support team, ensuring all service requests are addressed within customer SLAs and maintaining high standards of service delivery. Team Management … enhance their skills and performance. Customer Facing Service Reviews: Conduct regular service reviews with customers to ensure their needs are being met and to identify areas for improvement. Complaints Management: Handle customer complaints effectively, ensuring timely resolution and maintaining customer satisfaction. Upstream Reporting: Provide regular reports to directors on service performance, team activities, and any issues that need … to be addressed. System Maintenance and Upgrades: Oversee regular system checks, updates, and maintenance to ensure optimal performance and security compliance. Project Management: Lead and manage IT projects, including system upgrades, migrations, and new implementations. Ensure projects are completed on time and within budget. Stakeholder Engagement: Collaborate with stakeholders to understand their needs and provide expert guidance on More ❯
Job summary We are looking to recruit a full-time Deputy Practice Manager to work as a key member of the Management Team, providing support to the Practice Manager. The ideal candidate should have a passion for the job, good people skills, a good grasp of IT and common software. If you are a self-motivated, disciplined individual, who … duties of the job The Deputy Practice Manager will support the Practice Manager in the day-to-day running of the GP Surgery, ensuring the smooth, efficient, and effective management of all aspects of the practices operations and help contribute to delivering excellent patient services. This role includes leading on delegated areas of responsibility, managing staff and systems, ensuring … Doctors, 2 GPA's, a Care Co-ordinator and 7 Care Navigators. You will instantly become a valued member of the team. Job description Job responsibilities Key Responsibilities Operational Management Assist in the day-to-day management of the practice, ensuring effective administration and smooth workflow. Oversee appointment systems, patient access, and reception operations to maximise efficiency. Support More ❯
Facilities Helpdesk and Performance Manager- Warrington- Permanent- Full Time- 50k My client is currently recruiting for an experienced Facilities Helpdesk Manager to join and manage their busy Helpdesk Team based in Warrington. The ideal candidate will have experience Managing an Facilities Helpdesk Team leading and managing Perfomance. This position is paramount within the business and you will need to … have excellent people skills and be able to implement changes and procedures. Main Duties Line management of the Facilities Helpdesk team, with overall responsibility for timely delivery of all reactive, project and planned tasks, and responsibility for being Super User of the Concept Evolution system Management of the CAFM system and the team to ensure accurate and live … updating, compliance against the SLAs, KPIs and contractual obligations as noted in the Facility Management Agreements and to assist the Contract Manager and National Operations Manager in ensuring service delivery is achieved for the contract. Financial management which includes Raising Purchase Orders and Invoicing and approvals Delivering of training, and supporting the Contract Manager and National Operations Manager More ❯
Farnborough, Hampshire, England, United Kingdom Hybrid / WFH Options
Sopra Steria
on-site 2 days a week in Farnborough, alongside travel to client site in London and Corsham. What you will be doing: Coordinate and lead all aspects of the performance of five key partners, ensuring alignment with programme objectives and standards. Make sure software and hardware assets are run efficiently, maintaining audit compliance and coordinating software license renewals. Develop … and implement supplier performancemanagement strategies, including the creation of Supplier Management Plans and conducting performance reviews. Make sure all supply chain activities align with security standards and acquire necessary approvals for processes and changes. Lead a team of three professionals, encouraging a collaborative and high-performance environment. Establish and mature supply chain processes, taking … accountability for crafting the future of the platform. What you’ll bring: Expertise in supply chain management within a secure environment, preferably dealing with sensitive or classified products. Proven skill in enhancing supplier performance within intricate programs. Solid understanding of commercial aspects, including contract management and cost control. Experience in leading change within the supply chain function More ❯
division is a significant enabler to NCC Groups growth strategy. It focuses on delivering scalable, cutting-edge managed security services, ranging from vulnerability scanning through to world class threat management services (MDR/XDR/EDR/NDR etc) . As we continue to grow and evolve based on increasing client demand, we seek a commercially minded and operationally … excellent Director of Customer Success and Cyber Operations to lead the global in-life management of our managed cybersecurity services. This role is responsible for ensuring the ongoing success, satisfaction, and operational performance of our customers across services such as SOC, XDR, ASM, Bug Bounty, and more. The role will not be responsible for the build or implementation … breadth of services that NCC has to offer and ensure that our clients receive world class service levels, Summary Customer Success & Service Operations Lead the in-life delivery and performance of all managed cyber services globally. Ensure operational excellence across SOC, XDR, ASM, Bug Bounty, Technical Assurance Servies and Consultancy services. Own the customer experience post-deployment, including service More ❯
Joselyn Search are currently looking for an experienced FM Helpdesk Manager to work on behalf of a National FM service provider based in Liverpool, Merseyside. Reporting into the Senior Management Team and working alongside the existing office team, the successful candidate will be responsible for the overall management of the Helpdesk team, ensuring timely delivery of all planned … company are offering a package paying a salary of £50,000 Hours of Work & Package Info £50,000 Monday to Friday 08:00am to 17:00 25 days holiday Performance related bonus Enrolment in company pension scheme Life Assurance Scheme Key duties & Responsibilities Experience operating in the PFI/PPP FM or similar complex facilities services operation where CAFM … data management is key to delivering excellence PerformanceManagement of all CAFM and Compliance related activities, including, Statutory Compliance, Operational and Contractual Compliance, SLA Management, KPI Adherence, Management of rechargeable works, PPM and Reactive Tasks Audit of CAFM system to ensure accuracy of record keeping, rectification times, call categorisation and task allocation. Weekly auditing of More ❯
practice and lessons learned Define and maintain Assurance & Governance processes and controls that support the Transformation & Change process and control frameworks, such as Enterprise Lessons Learned and Transformation Risk Management Framework Build and maintain effective senior partnership relationships within Transformation & Change pan-account and at enterprise level to support effective delivery of the Change portfolios Management of direct … reports including performancemanagement, career development, recruitment succession planning, mentoring, communication and other related activities What we're looking for: Very good written and verbal communication skills Excellent quality and delivery focus Good influencing, negotiation and communication skills to manage effective stakeholder relationships up to senior management level Excellent time management as you'll be working … along with being trusted to complete individual work Previous experience in complex Change environment with significant previous experience in performing a similar role Excellent knowledge of Project or Programme Management industry best practice and methodology Having a keen eye for detail, able to identify the root cause and provide a analytical solution If you need any help or adjustments More ❯
Lynch Wood, Peterborough, Cambridgeshire, England, United Kingdom
Sanderson
practice and lessons learned Define and maintain Assurance & Governance processes and controls that support the Transformation & Change process and control frameworks, such as Enterprise Lessons Learned and Transformation Risk Management Framework Build and maintain effective senior partnership relationships within Transformation & Change pan-account and at enterprise level to support effective delivery of the Change portfolios Management of direct … reports including performancemanagement, career development, recruitment succession planning, mentoring, communication and other related activities What we’re looking for: Very good written and verbal communication skills Excellent quality and delivery focus Good influencing, negotiation and communication skills to manage effective stakeholder relationships up to senior management level Excellent time management as you’ll be working … along with being trusted to complete individual work Previous experience in complex Change environment with significant previous experience in performing a similar role Excellent knowledge of Project or Programme Management industry best practice and methodology Having a keen eye for detail, able to identify the root cause and provide a analytical solution If you need any help or adjustments More ❯
on practical application and alignment with Clinical Operations platform strategies. Collaborate with the VP, Clin Ops Platform and Innovation Head and other stakeholders to ensure cohesive digital initiatives. Portfolio Management : Oversee a portfolio of digital health projects, prioritizing initiatives based on strategic fit, potential impact, feasibility, and alignment with Clinical Operations platform priorities and individual RU strategies. Effectively manage … well as being able to build deep, valuable and lasting relationships with other key groups across R&D. Enabling and facilitating delivery through direct and matrixed line relationships. Stakeholder Management & Influential Partnership: Cultivate and maintain strong, collaborative, long term relationships with key stakeholders across Development and Clinical Operations, including Research Units, Clinical Operations teams, CMO and Tech. Act as … training programs that enhance digital health literacy and skills within Development, focusing on Clinical Operations teams and RUs piloting new technologies. Ensure effective adoption and utilization of new technologies. Performance Monitoring & Reporting : Establish metrics and rigorously track the performance of implemented digital health solutions. Identify areas for improvement and implement corrective actions as necessary. Report on performanceMore ❯
eligibility for SC. To be considered for this role should be able to demonstrate significant experience of all BASIS areas including Monitoring using SAP Solution Manager and other toolsets, performancemanagement, backup and recovery and HA/DR, transport management, database administration and management, and be experienced in change control processes and procedures as well as More ❯
Rochester, Kent, South East, United Kingdom Hybrid / WFH Options
Technical Placements
Your responsibilities will include shaping development processes, ensuring the timely delivery of high-quality solutions, and collaborating closely with other departments within the R&D team and the Project Management Office. By enhancing use of modern software management tools like Atlassian Jira, you will improve software quality, streamline workflows and boost development efficiency. Moreover, you will play a … from high-level design to efficient technical solutions. Make key decisions to ensure solutions are robust, scalable, efficient, resilient, and secure. Manage Project Delivery Working closely with the project management team to plan and prioritize software development projects, allocate resources, run sprints, manage risk and delays, and set clear timelines and milestones. Oversee the team's delivery of new … speed iterations and measurable improvements in code quality. Encourage continuous enhancement of coding practices. Foster a culture of continuous improvement within the team. Champion internal processes and modern software management tools to product development. Stay Updated with Industry Trends Keep abreast of the latest industry trends, technologies, and best practices in software engineering. Play a pivotal role in shaping More ❯
Fleet, Hampshire, South East, United Kingdom Hybrid / WFH Options
ErecruitSmart
tools and skills to perform at their best, is at the heart of what they do! Due to a reorganisation, they are now looking for a Head of Project Management to lead and shape their project delivery function through its next phase of growth. This is a pivotal leadership role where delivery excellence, people development, and technology innovation come … a dynamic, empathetic leader with a passion for delivery excellence and digital enablement, we'd love to hear from you. Key Areas of Activity Lead and evolve the project management function, aligning delivery practices with strategic goals. Maintain and adapt a project delivery framework that balances structure with flexibility. Drive effective time recording and a proactive scheduling of chargeable … activity Provide hands-on coaching and mentorship to the team Foster a collaborative and respectful team culture Conduct regular one-to-ones and annual performance reviews Leverage technology, automation, and practical AI to enhance visibility, efficiency and UX Define and track KPIs for delivery effectiveness, embedding continuous improvement across the team. Personally manage a portfolio of projects About You More ❯
Stockton-on-Tees, Cleveland, England, United Kingdom
Reed
our growing data team. In this role, you will lead a small team of Data Engineers and Analysts, driving the design, development, and maintenance of scalable, secure, and high-performance data solutions on the Microsoft Azure platform. You will provide hands-on technical leadership while shaping the strategic direction of the data infrastructure to support analytics, reporting, and business … collaboration, and continuous improvement. Design, build, and optimise data pipelines, data models, and data warehouses using Azure Synapse Analytics, Azure Data Factory, and Azure SQL. Ensure the reliability and performance of data pipelines and infrastructure. Collaborate with stakeholders and analysts to deliver impactful dashboards and reports using Power BI. Provide technical guidance and support, acting as a subject matter … practices. Develop and maintain ETL processes using SQL, SSIS, and Azure Data Factory. Integrate data from diverse sources including internal databases, APIs, and third-party providers. Monitor and tune performance of data components, ensuring data quality, consistency, and timeliness. Automate deployment and data processing tasks where appropriate. Document data flows, lineage, and transformation logic to support transparency and maintainability. More ❯