1 to 25 of 71 Permanent Performance Management Jobs in the UK excluding London

opportunities are translated into measurable outcomes. You'll combine analytical thinking with a people-focused approach, using insight, partnership, and strong execution to drive performance while helping shape sustainable growth across the UK Local channel. In this role, you will: Deliver acquisition, retention, and in-life value performance … outcomes. Execute trading plans, proposition launches, and commercial initiatives, ensuring activities are delivered effectively and at pace. Drive new business, renewal, retention, and base management activities in line with the agreed commercial framework. Monitor channel performance, identify risks and opportunities, and take proactive action to improve results. Partner ...

directly. About the job you’re considering The SIAM Service Request Lead is accountable for leading and governing the end-to-end Service Request Management process across a complex multi-supplier environment. The role is responsible for ensuring that service requests are managed effectively, fulfilled within agreed service levels … drives process adherence, and ensures consistent delivery of high-quality services across the service ecosystem. The role is responsible for monitoring and reporting on performance, managing supplier accountability, identifying risks and opportunities, and implementing improvements to enhance efficiency and effectiveness. Through strong governance, stakeholder engagement, supplier performance management ...

primary interface for partner, contract and commercial governance matters. Lead, coach and prioritise a team of Partner Managers, setting clear objectives, managing performance and building capability across partner and contract management disciplines. Manage strategic partner relationships across the assigned Network domain, ensuring relationships are tiered, governed and aligned … criticality, risk and value contribution. Ensure commercial agreements deliver their intended value, protecting Networks from commercial, operational, financial and compliance risk. Drive contract lifecycle management, including governance, change control, renewals, service credits, obligations tracking, performance management and issue resolution. Partner with Supply Chain, Legal, Finance, delivery teams ...

Senior Infrastructure Engineer Gloucester £55-70k DOE Monday-Thursday 08:00-16:30 and Friday 08:00-15:00 Line Management (2 Engineers) The Senior IT Infrastructure Engineer is responsible for managing and optimising the global IT infrastructure, with primary focus on the UK region, and for acting … senior technical lead and principal escalation point within the UK IT team, providing hands-on expertise across infrastructure and security. Team Leadership and Line Management: Provide line management for two UK-based engineers (IT Infrastructure and Support Engineer and IT Support Technician), including objective setting, performance management ...

Jacobs employee but may also include periods of time working with both Network Rail (the client Jacobs works alongside as part of the Programme Management Organisation) and a number of employees from other rail businesses which form Alliances and make up the Programme Delivery Organisations. Jacobs is ever evolving … individual. Examples of previous roles are provided below. What could be your role be on TRU? Role - RSI - Assistant Project Manager: The Contract Management Team are a client facing team responsible for engaging with the client (Network Rail) and liaising with both them and the Jacobs Teams to ensure ...

join our team on an initial 6-month contract in Reading. You will support the definition and delivery of the IT supplier strategy and management framework , working closely with Digital Information leadership, business stakeholders and external suppliers. The role covers the full supplier lifecycle, including supplier selection, procurement, contract … negotiation, performance management and offboarding. Key Responsibilities Support and execute the IT supplier strategy in line with technology and Value Stream roadmaps. Manage key relationships between internal stakeholders and IT suppliers. Support tender processes, commercial negotiations and contract renewals. Manage day-to-day supplier performance against SLAs ...

technologies, including 5G, AI and the Internet of Things (IoT). What you'll do As part of the VodafoneThree Private Sector Channel Management team, you'll help deliver commercial success across acquisition, retention, and in-life customer value. Working in a collaborative, fast-paced and matrixed environment … strong stakeholder relationships to drive sustainable growth, protect value and ensure outstanding execution across the customer lifecycle. In this role, you will: Deliver performance across a defined portfolio of UK MNC & MNC Desk accounts, supporting acquisition, retention and in-life value growth targets. Translate commercial priorities into clear execution ...

Manchester £40-42,000 + Benefits SIAM Capacity Analyst - you will be accountable for the monitoring, governance, analysis, and optimisation of service capacity and performance across a multi-supplier environment. Experience Experience in Capacity Management, Service Management, or Service Performance within complex IT environments. Strong understanding … SIAM principles and managing services across multiple suppliers. Ability to analyse capacity, utilisation, performance, and demand data to identify trends, risks, constraints, and optimisation opportunities. Experience producing capacity forecasts, service performance reporting, and presenting insights to technical and business stakeholders. Strong understanding of ITSM practices, particularly Capacity, Incident ...

Internet of Things (IoT). What you'll do As Channel Manager - Acquisition (Private Sector), you'll take ownership of the performance of a defined acquisition portfolio, helping to grow new business while maximising value across existing customers. You'll combine commercial awareness, analytical thinking, and strong stakeholder collaboration … ensure opportunities are translated into measurable results. Working in a highly performance-focused environment, you'll identify risks, unlock growth opportunities, and help deliver strategic priorities through disciplined execution. You will: Drive acquisition and in-life performance across your channel portfolio, delivering against commercial, financial, and customer value ...

retention, revenue protection, and commercial growth across the Small Business customer base. This is a hands-on leadership role, requiring regular observations, coaching, and performance management to build a high-performing team that keeps customers with Sage. Through a consultative and value-led approach, the Team Manager will … generating qualified sales opportunities, and identifying migration, upsell, cross-sell, and expansion opportunities that support Sage's growth and cloud strategy. Using customer insight, performance data, and strong commercial leadership, the Team Manager will motivate and inspire their team to deliver outstanding customer outcomes and business results while ensuring ...

responsible for driving new business revenue, coaching BDMs to success, and building a winning sales culture. If you're someone who thrives on performance, enjoys developing people, and knows how to turn pipeline into results, this role offers the chance to make a real impact. You'll be joining … exceptional careers. Key Responsibilities Lead, motivate and develop a high performing team of Business Development Managers focused on winning new SME clients Drive team performance against new business revenue targets Coach and support BDMs through the full sales cycle: prospecting, discovery, pitching and closing Run regular sales training, call ...

facing SaaS products used by thousands of businesses. This is a leadership-first role, with approximately 80-90% of your time focused on people management, performance, coaching, mentoring and team development. You'll be responsible for creating a high-performing engineering environment, setting clear objectives, overseeing performance management processes and supporting the career progression of engineers within your team. You'll remain close enough to the technology to provide technical leadership, support architectural discussions and conduct code reviews within a TypeScript environment. The business has embraced a mature DevOps culture where engineering teams own products ...

helping VodafoneThree deliver growth, retention, and long-term value across some of our largest multinational customers and brands. You will work in a dynamic, performance-focused environment where you will translate commercial strategy into action, collaborate with colleagues across multiple functions, and help shape exceptional outcomes throughout the customer … driving meaningful results, this role will offer you the opportunity to make a visible impact. You will: Deliver acquisition, retention, and in-life performance targets across a defined Industry Verticals account portfolio. Turn channel priorities into clear execution plans that support commercial objectives and business growth. Coordinate and execute ...

most ambitious transformation programmes in our history, we're looking for a Transformation Governance & Reporting Specialist to help drive the governance, reporting and portfolio management activities that underpin successful business transformation. This is an exciting opportunity to gain exposure across a broad and complex transformation portfolio, working with senior … customers, colleagues and the environment. Why this role is different This role offers a unique breadth of experience across portfolio governance, executive reporting, risk management, assurance and stakeholder engagement. It provides excellent exposure to senior leadership teams and major business transformation initiatives, making it an ideal next step ...

about a job; it's about a shared vision for a brighter, more sustainable future. Position Overview We are seeking a Segment Strategy & Offer Management Leader to be joining our EMEA Team. Thisrole plays a pivotal role in driving the commercial success of Eatons systems portfolio within the Data … Center segment. The incumbent combines strategic segment leadership with hands-on offer management to ensure a clear and cohesive link between market needs, segment strategy, and portfolio execution. The Segment Strategy & Offer Management Leader owns the strategy planning process (SP) for the Data Center segment, leading ...

aligned to business needs. Your Skills and Experience 7+ years of proven experience leading and developing large (20+) engineering teams, including direct people management responsibilities, coaching, performance management, career development, and hiring in a complex enterprise environment. 10+ years in software engineering, including senior hands-on design … such as Azure OpenAI, Azure AI Foundry, Copilot Studio, RAG, and evaluation workflows. Strong Azure engineering background, including Azure Functions, App Services, AKS, API Management, Entra, CI/CD, monitoring, and production support. 10+ years Hands-on technical leadership with proven ability to build POCs, MVPs and production applications ...

aligned to business needs. Your Skills and Experience 7+ years of proven experience leading and developing large (20+) engineering teams, including direct people management responsibilities, coaching, performance management, career development, and hiring in a complex enterprise environment. 10+ years in software engineering, including senior hands-on design … such as Azure OpenAI, Azure AI Foundry, Copilot Studio, RAG, and evaluation workflows. Strong Azure engineering background, including Azure Functions, App Services, AKS, API Management, Entra, CI/CD, monitoring, and production support. 10+ years Hands-on technical leadership with proven ability to build POCs, MVPs and production applications ...

Cyber Security, Digital Operational Services, and Digital Corporate and Shared Services. These roles are central to building sustainable in-house expertise that supports the management, development and delivery of digital solutions across the transport network. National Highways have an excellent opportunity for a Senior Service Delivery Manager (HADECs … based at any National Highways office location across the UK, with some travel to attend team meetings. Responsible for the operational performance of one or more roadside technology types. For this role it will primarily be Speed Enforcements (HADECs). Analysing the performance, controlling the risks ...

Cyber Security, Digital Operational Services, and Digital Corporate and Shared Services. These roles are central to building sustainable in-house expertise that supports the management, development and delivery of digital solutions across the transport network. National Highways have an excellent opportunity for a Senior Service Delivery Manager (HADECs … based at any National Highways office location across the UK, with some travel to attend team meetings. Responsible for the operational performance of one or more roadside technology types. For this role it will primarily be Speed Enforcements (HADECs). Analysing the performance, controlling the risks ...

Cyber Security, Digital Operational Services, and Digital Corporate and Shared Services. These roles are central to building sustainable in-house expertise that supports the management, development and delivery of digital solutions across the transport network. National Highways have an excellent opportunity for a Senior Service Delivery Manager (HADECs … based at any National Highways office location across the UK, with some travel to attend team meetings. Responsible for the operational performance of one or more roadside technology types. For this role it will primarily be Speed Enforcements (HADECs). Analysing the performance, controlling the risks ...

Cyber Security, Digital Operational Services, and Digital Corporate and Shared Services. These roles are central to building sustainable in-house expertise that supports the management, development and delivery of digital solutions across the transport network. National Highways have an excellent opportunity for a Senior Service Delivery Manager (HADECs … based at any National Highways office location across the UK, with some travel to attend team meetings. Responsible for the operational performance of one or more roadside technology types. For this role it will primarily be Speed Enforcements (HADECs). Analysing the performance, controlling the risks ...

Website Manager - SEO, UX, CRO & Digital Performance East Midlands | Office-Based | Commutable from Northampton, Milton Keynes, Rugby, Leicester, Kettering, Wellingborough, Bedford, Market Harborough, Daventry, Towcester, Corby and surrounding areas £Competitive Salary + Bonus + Benefits Drive Digital Growth for a Fast-Growing B2B Organisation An exciting opportunity has arisen … experienced Website Manager, SEO Manager, Digital Marketing Manager or Digital Performance professional to take ownership of a business-critical digital platform and drive measurable growth through improved search visibility, user experience, conversion rate optimisation (CRO), website performance and lead generation. This is a highly visible role within ...

role manages a team of ~8-10 people (including 1 IC contractor) and is responsible for setting clear direction, fostering a collaborative and high-performance culture, encouraging professional development and growth, and promoting a positive and inclusive work environment. Key Job Responsibilities and Duties : Your day to day will … focus on leading your team to drive and deliver cross department initiatives that span infrastructure tooling and platform development to supporting onboarding and change management initiatives. Manage the Technical Program Management Team. Set clear direction for the team, translating department and portfolio priorities into practical programs, objectives, roles ...

looking for an experienced Service Desk Manager to take ownership of a busy Service Desk operation, lead a team of engineers and drive service performance, customer satisfaction and continuous improvement. This is a hands-on leadership role requiring someone who can bring structure, accountability and high standards … Service Desk operations, ticket queues, escalations and resource management. Drive SLA compliance, KPIs, CSAT and overall service performance. Conduct 1:1s, performance reviews, coaching and manage underperformance. Produce service reports, analyse trends and implement improvements. Manage customer escalations, service reviews and key client relationships. Champion ITIL processes, including Incident ...

responsible for ensuring IT services meet agreed service levels and that continual improvement delivers measurable business and customer value. The role leads Service Level Management and Continual Improvement, establishing effective frameworks for service performance measurement, reporting, governance and improvement delivery. Working closely with business stakeholders, service owners, operational … teams, commercial functions and third-party suppliers, the role drives accountability, addresses service performance issues and embeds a culture of continual improvement aligned with ITIL 4 principles. Key Responsibilities Define, negotiate and maintain SLAs, OLAs and supplier underpinning agreements, ensuring commitments are measurable, achievable and aligned with business needs ...