1 to 25 of 40 Permanent Performance Management Jobs in the UK excluding London with Remote Work Options

Performance Management Officer Home based/NYMNPA & YDNPA HQ Helmsley/Bainbridge The North York Moors and Yorkshire Dales National Park Authorities look after and promote two of the most beautiful parts of the British Isles. Filled with breath-taking scenery, magnificent wildlife and picture book villages, our … National Parks boast some of the most diverse and cherished landscapes in the UK. We are now seeking a Performance Management Officer to join a team working across the North York Moors and Yorkshire Dales National Park Authorities on a full-time, permanent basis. This is an exciting … opportunity to provide outstanding support to our organisations in the management of two of the UKs National Parks. Were looking for someone who can manage, collate and present both corporate and environmental outcomes data efficiently, accurately and in an easily understandable way. All English National Parks are moving to more »

managers, and staff to support the delivery of organisational objectives and outcomes. The HRBP serves as a consultant on all HR-related matters, including performance management, talent development, and employee relations. The HRBP acts as an employee champion, leadership coach, strategic partner, and change agent. The HRBP manages … and resolves complex employee relations issues, guides on and assists in performance improvement, and conducts related issues. They work closely with leadership and employees to improve work relationships, build morale, increase productivity and retention. The role: Business Partner with business units to integrate people strategies with overall organisational strategy. … as it relates to human resources programs and policies, often encompassing all areas of human resources. Consults on organisations effectiveness to include re-engineering, management/employee development, workflow efficiencies and organisational change. Assists management with cultural change issues plans Leverage the HR function to deliver effective and more »

line and project manage to drive new product development from concept to production. This role suits someone with a proven track record of Project Management working with multi disciplined teams along with being a seasoned line manger capable of growing and motivating a talent pool of engineers. Your role … the project, including scheduling, costs, risk and opportunities. In addition to this you will be communicating and reporting across all stakeholders as well as performance management and personal development reviews. We need you to reinforce the process and contribute to continual process improvements and adhere to ISO9001 and … office hours of 10am-3pm, meaning you can manage your 40 hours flexibly throughout the week. What we're looking for Someone with line management and project management experience. More specifically… Line Management: A good appreciation and preferably experience incorporating: Management of a multidisciplined team Technical more »

Job summary The adult inpatient and urgent care division operates mental health services across Lincolnshire. We are seeking a motivated and proactive Performance and Resource Lead to support our clinical services to achieve optimal clinical care. This is a diverse position, and you would provide a crucial role within … the management team. We are looking for a candidate with excellent interpersonal skills, good knowledge of clinical services, and experience in managing performance and supporting services through change management processes. The post holder will be mainly office-based, but there is flexibility to work from home. Main … duties of the job This role will work across the adult inpatient and urgent care divisions to support clinical services, monitor performance management, and achieve efficient delivery of clinical services. Duties include: Leading the divisional requirements for business intelligence, including data quality. Interacting with clinical and corporate services more »

evolve the front-end for a market-leading cleantech company building a SaaS software product at the forefront of renewable energy asset/battery performance management. This is a remote role or can be hybrid-based from Cambridge. Essential skills as the Front End Software Engineer (Full Stack) include … using synchronous APIs, messaging and event-driven architectures, and related tooling. Kafka is the backbone of event-driven systems Docker and Containerised deployments Configuration management, deployment management and related tools This role will be part of a small team working on the development of the front-end product … for customer-centric SAAS product for renewables performance management, with a strong focus on enablement across stream-aligned product teams through the development of a front-end framework and tooling, backed up by collaboration and coaching to assure a coherent cross-domain product. This is a great chance more »

a Head of Engineering/Engineering Director/Technical Director/NPI Director to lead the technical services department including mechanical design, bid & product management team, electronics lead and COTS. This is a Senior management position where youll have department responsibility (6 - 8 direct reports), engineering management & design authority, project management (oversee multiple concurrent projects), bid management, process management and general engineering leadership within a design & manufacturing environment. Experience in a senior leadership position, including Head of Engineering/Engineering Director/Technical Director/NPI Director/Technical Manager within manufacturing is … Bonus 5-10% 25 days holiday plus bank holidays Pension scheme Role To manage the technical services departments including mechanical design, bid & product management, electronics lead and COTS teams Multidisciplined applications, mechanical, electrical, electronics and software within Defence, Automation, Transport, Healthcare, Energy & Communications Liaise with customers to improve understanding more »

managers with solid experience of the SDLC, API's/Web App integration & ITIL, specifically having been responsible for all levels of support, Incident Management, Vendor Management, Risk, The Role: Reporting to the Director of Technology, and working with other CoE leads, you will be a key part … of the Digital Technology leadership group to ensure delivery of a clear technology strategy aligned to the corporate vision. Line manage a team including performance management and the development and retention of the team. Resource, recruit and operate a new Digital Support CoE to include capabilities around service … and incident management, vendor management, 1st line and 2nd line support Create service strategy for digital technologies to include; service levels, incident prioritisation and resolution times, major incident management framework, business/vendor/partner escalation paths Ensure 24:7 support for critical systems, environments through internal more »

talk to any managers with solid experience of managing the support of external client facing systems, beingd responsible for all levels of support, Incident Management, Vendor Management, Risk, The Role: Reporting to the Director of Technology, and working with other CoE leads, you will be a key part … of the Digital Technology leadership group to ensure delivery of a clear technology strategy aligned to the corporate vision. Line manage a team including performance management and the development and retention of the team. Resource, recruit and operate a new Digital Support CoE to include capabilities around service … and incident management, vendor management, 1st line and 2nd line support Create service strategy for digital technologies to include; service levels, incident prioritisation and resolution times, major incident management framework, business/vendor/partner escalation paths Ensure 24:7 support for critical systems, environments through internal more »

Programme Performance Associates (All levels) Overview of Role: Lead the development of programme/project controls strategies and processes aligned to client and project requirements that provide quality insights and information on performance, forecast, threats and opportunities Integrate and challenge planning, commercial, engineering, construction and risk teams to … develop and implement appropriate processes, data and performance measurement techniques e.g. earned value, rules of credit. Assure Project baselines (scope, schedule, estimates and risk) at various stages of the project lifecycle, ensuring baseline integrity is maintained effectively. Work with data analysts to develop appropriate forward looking performance metrics … efficiencies and opportunities for efficiencies utilising both internal D2 benchmarking data tools, but technologies such as Nodes and Links and nPlan. Communicate the programme performance to stakeholders at all levels, adapting messaging to suit the stakeholder and their needs Work within and/or lead multi-disciplinary project controls more »

Leadership and Management Development Consultant • 6 month contract • £500 - £550 per day • Location: Chelmsford • Working Arrangement: Hybrid - Please note that the requirement to attend our Chelmsford based offices will be on a business needs basis but typically 1-2 times per week. We have an exciting opportunity for a … Leadership and Management Development Consultant to join a well established organisation in Essex on a 6 month contract, hybrid basis. Accountabilities • Lead the design and implementation of leadership and management development solutions, to ensure they are future-focused, relevant, innovative, cost effective and aligned to functional business plans. … Responsible for externally procuring, as appropriate, the design and delivery of specific programs, providing the necessary contract management and quality assurance. • Deliver agreed leadership and management development solutions (e.g. specific events). This may include executive coaching, facilitation, delivery of highly energised workshops, or consultancy advice to ODP more »

opportunity for an ICT Contracts Manager to join a dynamic team in Birmingham. The successful candidate will lead IT negotiations, resolve contractual and supplier performance issues, and drive initiatives that deliver performance improvements and best value for money. This role is ideal for someone who is experienced, enthusiastic … engage with stakeholders at all levels. Day-to-day of the role: Act as the first point of contact for suppliers from a contracts management perspective. Structure, schedule, and attend regular service review meetings with suppliers and IT Service Department members to maintain good relationships and meet service objectives. … Maintain a record of performance against KPIs for each supplier, identifying service improvement opportunities and addressing obstacles impacting service delivery. Work closely with senior managers to maintain the Supplier and Contracts database. Assist the ICT Contracts & Software Assets Manager with the in-year contract management process for IT more »

through expansion and long-term sustainability Build and lead a high-performing operations team, with responsibility for finance, human resources, IT, legal, and facilities management Establish robust financial management systems, overseeing budgeting, forecasting, and reporting to ensure the network's financial health and sustainability Drive the development of … operations to ensure world-class capabilities and quality Oversee the expansion of the network's affiliate site model, implementing rigorous site selection, onboarding, and performance management processes Establish best-in-class IT systems and infrastructure to support the network's clinical operations, data management, and collaboration needs … the COO will be expected to focus on identifying, developing, and empowering African talent to assume key operational roles. This includes implementing robust talent management and succession planning strategies to ensure a pipeline of strong African leaders who can drive the network's long-term growth and success. The more »

within the organisation. Reporting directly to the Managing Director you will be responsible for ensuring the smooth and efficient execution of sales processes , driving performance , and maintaining a high level of client satisfaction . KEY RESPONSIBILITIES Provide strategic leadership and direction to the management team, ensuring alignment with … and objectives. Develop and implement efficient operational processes to maximise productivity and achieve business targets. Lead by example, motivate, and develop a high-performing management team . Where necessary act as a key point of contact for clients and collaborate to understand their requirements, tailoring operational strategies accordingly. Implement … performance metrics and KPIs and an analyse data and trends to identify opportunities for improvements. Continuously evaluate and refine operational processes to enhance efficiency and effectiveness. Work closely with cross-functional teams to implement process improvements and drive innovation. Manage resources effectively , including staffing levels, training, and technology tools more »

There will also be travel to 5 main Education sites in Slough, Oxfordshire, Hayes and West London. The salary is £40k - £45k, with a performance related bonus of £5k per annum (paid quarterly) About the role: The Education Service Delivery Manager will be the primary manager and escalation point … first time, on time, every time. Education Service Delivery Manager – Main responsibilities: Primary escalation point for education engineer teams and ESDMs Responsible for direct management of Helpdesk Engineers including; identification of skills gaps, creation of skills matricies, development and implementation of training program at both individual and team level … tangible reporting to show a service improvement link between program and individual performance Responsible for performance management of the team, regular score check-in’s, regular performance reviews both at individual and team level, highlighting areas for improved achievement, as well as introducing performance development more »

home. There will also be travel to 5 main Education sites in Slough, Oxfordshire, Hayes and West London. The salary is £40k, with a performance related bonus of £5k per annum (paid quarterly). About the role: The Education Service Delivery Manager will be the primary manager and escalation … first time, on time, every time. Education Service Delivery Manager – Main responsibilities: Primary escalation point for education engineer teams and ESDMs Responsible for direct management of Helpdesk Engineers including; identification of skills gaps, creation of skills matricies, development and implementation of training program at both individual and team level … tangible reporting to show a service improvement link between program and individual performance Responsible for performance management of the team, regular score check-in’s, regular performance reviews both at individual and team level, highlighting areas for improved achievement, as well as introducing performance development more »

Service Delivery policies and processes based on the IT Infrastructure Library (ITIL) framework. The post holder will be responsible for the leadership and effective management of the ICT Service Desk teams, contributing to provision of 24x7x365 ICT support for the Group. Please be aware the vacancy may be closed … in support of day-to-day operations and project-based activity. Expected to provide and explain detailed service deliverables regarding all levels of service management related to the ICT support service. Responsible for both the ICT Services Catalogue and Configuration Management Database (CMDB)/Service Desk tool. The … minimum include Incident, Problem and Change Management. Responsible for developing the Service Desk team professionally through being a role model: guidance, coaching and associated performance management to maximise performance and engagement. Ensuring delays and problems notified to you are escalated where necessary, keeping your line manager always more »

We have an exciting opportunity for a MIS Data & Funding Manager to provide effective leadership and line management of the roles within Data services and Contracts, that manage the MIS and its functionality, the funded learner data, exports and reporting and contractual financial management activity. To provide strategic … direction and operational decision making to enable Training 2000 to meet its contractual obligations and provide financial, quality and performance management information to the business. Some of the key duties of the role will include: To provide effective leadership and line management of System development and report … writing staff to ensure: That data management systems are implemented, maintained, secure, sustainable and continuously reviewed to achieve efficient data management. Financial, quality and performance reports are available to the business to inform decisions and bids, provide visibility to leadership, to respond to external contractual requests and to more »

research institution. Culture—fostering a research culture where everyone is valued. Operational Delivery—ensuring delivery of NOC’s science and technology research strategy. Financial Management—ensuring financial management of the Directorate of Data, Science & Technology (DS&T). People Leadership—taking responsibility for career development and people and … team performance management of the Directorate of Data, Science and Technology. Engagement—ensuring NOC has positive relationships with research councils, university partners, public and commercial funders. Funding—developing strategic funding bidding opportunities. About you We’re looking for someone who is a true leader – able to lead in … ocean science, cultural change, and people management. With ultimate responsibility for over 250 staff, you will ideally have experience of leading a high-performance research function. Exceptional emotional intelligence will be vital, with the ability to cultivate meaningful interpersonal connections. An internationally renowned leader in ocean science (or a more »

QM and IA Intelligence Analyst to join our 111 Systems Development team. Reporting to the 111 Systems Development Manager, this role will focus on performance management, business intelligence insights, and continuous service improvement with a primary focus on quality management and interaction analytics. If you have a … knowledge on quality analytics and voice interaction analytics. Oversee the usage of NICE CXOne Interaction Analytics and NICE Quality Central, including system optimisation, change management, and training. Lead and motivate junior analysts to deliver best-in-class service, focusing on process improvement and new thinking. Identify improvements in dashboards … in SQL, Power BI, VBA, MS Excel, and data visualization techniques. Strong background in turning data into actionable insights. Knowledge and experience with Quality Management systems (preferably NICE CXOne). Excellent communication skills with a flair for storytelling and the ability to engage stakeholders. Advanced PC and MS Office more »

really exciting time for us here at Delt and we would love you to join us on our journey! Key Responsibilities: Leadership and Team Management: Lead and manage the Modern Workplace Team, providing direction, coaching, and fostering a culture of continuous improvement. Service Delivery: Ensure the Modern Workplace team … meets service specifications and delivers high customer satisfaction. Budget Management: Build and manage the annual zero-based budget, including capital plans and business cases for investment. Stakeholder Engagement: Work with key internal and external stakeholders to manage risks and issues effectively. Technical Guidance: Provide specialist technical guidance in a … is accurate and current. Customer Focus: Build and maintain positive relationships with stakeholders, ensuring the customer is at the heart of everything we do. Performance Management: Ensure the team consistently achieves agreed SLAs and KPIs. Key Competencies: Strong leadership skills with the ability to lead multi-disciplinary IT more »

our Service Delivery Team You will be responsible for: Managing a team of approx. 8 (1st 3rd line IT technicians) including hiring, training, and performance management Ensuring engineering resources working on Technical Support are working at optimum levels of performance with sufficient skilled resource available to adhere … Adhering to ITIL best practice where possible Working closely with the Head of Technical Services and provide Bi-Monthly reporting on SLA and team performance Salary £45-£50k DOE 25 Days Holiday + 8 Bank Holidays Optional Hybrid working (3 days in Reigate) Other organisations may call this role more »

value for our customers. This role is within the Electronic Payments value stream in Payments which is responsible for both product ownership and service management for all electronic payment journeys. The role is within the Service Management function within the value stream which is responsible for the end … to-end service performance management and improvement for all electronic payment journeys such as Faster Payments, Bacs and Cheque payments. At Nationwide we offer hybrid working wherever possible. More rewarding relationships are supported through our hybrid approach, bringing colleagues together across our UK wide estate, whilst also supporting … roadmap for the payment service, reviewing prioritisation on a regular basis and understanding how the changes impact the overall service. About you Extensive Service Management experience Payments knowledge and experience to include industry objectives Be able to build and maintain strong relationships both internally and externally. Be an excellent more »

value for our customers. This role is within the Electronic Payments value stream in Payments which is responsible for both product ownership and service management for all electronic payment journeys. The role is within the Service Management function within the value stream which is responsible for the end … to-end service performance management and improvement for all electronic payment journeys such as Faster Payments, Bacs and Cheque payments. At Nationwide we offer hybrid working wherever possible. More rewarding relationships are supported through our hybrid approach, bringing colleagues together across our UK wide estate, whilst also supporting … roadmap for the payment service, reviewing prioritisation on a regular basis and understanding how the changes impact the overall service. About you Extensive Service Management experience Payments knowledge and experience to include industry objectives Be able to build and maintain strong relationships both internally and externally. Be an excellent more »

Intelligence Analyst to join our Systems and Intelligence team. This role will play a pivotal part in delivering cultural and transformational change, focusing on performance management, business intelligence insights, and continuous service improvement. Key Responsibilities As a Junior QM and IA Intelligence Analyst, you will: Provide analytical support … Analytics and Quality Central. Produce daily/weekly/monthly quality and linguistic analytics reports, standardising and automating them for efficiency. Assist with change management, system utilisation, and training. Experience and Skills The ideal candidate will have: Good problem-solving and analytical skills, with a working knowledge of SQL … communication skills, with the ability to tell compelling stories through data. Self-motivation and a "right first time" attitude towards work. Knowledge of Quality Management systems (preferably NICE CXOne). A relevant degree in Computer Science or similar field (preferred). Experience in change management models and processing more »

role in driving and supporting optimised workforce and telephony reporting. Your insights will contribute to our goal of delivering consistently high-quality patient care, performance management, business intelligence insights, and continuous service improvement. Key Responsibilities Act as a champion for high-quality patient care and interactions across all … creation of optimised Workforce and Telephony reports aligned with operational metrics and KPIs. Influence senior stakeholders with expert knowledge on quality Telephony and Workforce Management (WFM) best practices. Lead the day-to-day utilisation of the NICE CXOne and NICE IEX WFM systems, including optimisation, change management, and … visualization. Strong ability to turn data into actionable insights. Excellent communication skills with a flair for storytelling. Knowledge and experience with NICE IEX Workforce Management and NICE CXOne Telephony systems. Advanced PC and MS Office skills. Preferable Experience as a Data Analyst, Analytics Engineer, or similar role. Experience in more »