1 to 25 of 179 Permanent Performance Metrics Jobs in the UK excluding London

decisions, improving efficiency, and enhancing patient safety. Role Overview Were seeking a Senior Quality Assurance Engineer to lead and support Quality Management System (QMS) performance across design, manufacturing, service, and compliance functions. This role is pivotal in ensuring our medical devices are safe, effective, and compliant with global standards. … Responsibilities The Senior Quality Assurance Engineer shall provide leadership and support for QMS performance in many facets of business operations: Design Control - To ensure the release of safe, effective and compliant medical devices, the Sr. Quality Assurance Engineer shall provide Quality System Design Control mentoring to ensure product design ...

energy storage sites across the country. Responsibilities include managing O&M activities on site, mentoring engineers, organising schedules and call-out rotas, monitor site performance metrics, and ensuring H&S is adhered to. This is also a hands-on role where you will be required to carry … scale BESS projects *Supervise engineers when on site ensuring high quality of work *Organise engineering schedule and on-call rota *Monitor and analyse site performance metrics *Manage client/stakeholder relationships, acting as technical liaison *Carry out O&M activities when required *Nationwide and International travel, on-call ...

monitor interactions, including phone calls, emails, and tasks, to ensure quality service delivery and adherence to established protocols. Carry out enhanced Operational checks on performance, adherence and productivity that will allow us to proactively identify areas for improvement and innovation. Develop and implement quality assurance protocols and performance metrics to assess the Centre performance and identify areas for improvement. Conduct regular audits of Centre processes and customer interactions to identify gaps and develop strategies for enhancement. Handle escalated customer complaints and provide timely and effective resolution, ensuring customer satisfaction and retention. Collaborate with Team leaders ...

will act as the bridge between the Operation Centres technical teams and our customers, ensuring that services meet agreed-upon standards, timelines, and performance metrics. This role involves managing service-level agreements (SLAs), overseeing incident and problem resolution, coordinating change management, and driving continuous service improvement. With a strong … strategies to minimize disruption and maintain a customer-centric approach. Data Analytics & Reporting (20%) Monitor, manage, and report on Service Level Agreements (SLAs), ensuring performance metrics are clearly communicated to clients. Create and maintain detailed service reports for customers, ensuring transparency and accountability Deliver proactive reporting on licensing ...

vehicles on-board computer they can uses all the live data it produces to analyse how efficiently you are driving. Its similar to how performance is analysed in Formula 1. They include 300 of the UK's largest fleets as customers including Tesco, Asda, Southwest Water, Iceland and Virgin … Responsibilities Leadership & Team Development Lead, coach, and inspire the team to consistently exceed meeting and pipeline targets. Develop training and onboarding programmes to improve performance and accelerate career progression (to BDM or Account Executive roles). Set clear KPIs, run regular performance reviews, and foster a high-performance ...

profile of the accountancy firm. You’ll lead end-to-end marketing strategy and execution, from brand positioning and demand generation through to performance analytics. You’ll be the voice of the brand, crafting messaging that resonates with entrepreneurs, bookkeepers, and accountants, while supporting growth through partners and resellers. … product and sales teams to align messaging and go-to-market activity Build brand awareness and authority for the practice alongside product marketing Digital & Performance Marketing Optimise website and funnel performance to increase conversions Manage paid acquisition channels (Google Ads, LinkedIn, Meta) and retargeting Use A/ ...

processes, excellent leadership skills, and the ability to handle complex technical problems in a fast-paced environment and is dedicated to ensuring the optimal performance of IT systems and services.Working Hours: This role requires the ability to work in a 24/7/365 rotational shift pattern, including … Design Principles.Communication & Reporting:Maintain effective communication with end-users, ensuring that they are kept informed of the status of their incidents and requests.Monitor performance metrics, ensuring the team meets established service level agreements (SLAs).Provide detailed shift reports to the Head of IT Service Management highlighting team performance ...

Minimum of four years in technical support and three years in a leadership role. Strong background in incident and problem management, service delivery, and performance metrics such as SLAs and KPIs. Experience managing hybrid support teams and familiarity with IT service management frameworks like ITIL. Technical expertise ...

JobAs CRM Data Analyst, you will use customer and campaign data from CRM and digital channels to drive personalisation, smarter lifecycle marketing and continuous performance improvement. You will Build and maintain CRM performance dashboards in Power BI or Looker Studio to track engagement and conversion across the lifecycle … data analysis, ideally within an agency Strong SQL and Power BI skills plus experience with Python or R for modelling Excellent knowledge of CRM performance metrics, customer segmentation and attribution Great storyteller who can translate complex data into clear recommendations for non-technical teams Comfortable managing multiple projects ...

leader in the uses of high quality real world data. Enable the use of data for clinical decision support, operational intelligence, and performance improvement. Support research, innovation, and academic partnerships by ensuring access to high-quality, well-curated data. Lead the development of advanced analytics capabilities, including … strategy, and Integrated Care Systems (ICS) priorities. Desirable Understanding of research data management, clinical trials, and academic data partnerships. Awareness of NHS funding models, performance metrics,and regulatory reporting requirements. Values Essential Ability to demonstrate the organisational values and behaviours Disclosure and Barring Service Check This post ...

service teams deliver outstanding results. Your Tasks: Lead, manage and develop customer service delivery teams across multiple operational areas. Own end-to-end service performance, ensuring KPIs, SLAs and client expectations are consistently met or exceeded. Build and maintain strong relationships with client stakeholders, acting as the primary operational … contact. Monitor performance metrics and implement data-driven strategies for service improvement. Onboarding and implementation of new businesses into the CSD structure. Manage internal communication and reporting tools and Internal escalation management Client invoicing preparation Drive operational efficiency through optimisation, innovation and best-practice processes. Oversee resource planning ...

manage our presence across major online marketplaces. You will be responsible for developing strategy, working with our team to build listings, ensuring compliance, optimising performance, managing ads, monitoring profitability, and scaling revenue across all platforms. This role is ideal for someone who has successfully launched brands and managed teams … plan for the following channels, upon agreed priority: Amazon eBay (url removed) The Range Debenhams Wayfair OnBuy Additional marketplaces based on your research and performance insights. Key Responsibilities Marketplace Launch & Setup Create and execute the full marketplace launch strategy across Amazon, eBay, (url removed), Wayfair, Debenhams, The Range ...

pivotal in driving operational excellence and strategic decision-making. By providing accurate data analysis and actionable insights, you ll help shape mobile product performance under the ALL IP and Mobile banner. Your work ensures we meet customer delivery dates, delight our clients, and maintain the trust that underpins … datasets related to ALL IP and Mobile products to uncover trends and insights. Design and maintain interactive dashboards (e.g., Power BI, Tableau) to visualize performance metrics and operational data. Present data-driven insights to managers and leadership, enabling informed decisions and strategic planning. Support operational and technical projects ...

roadmap, guiding prioritization and execution of high-impact A/B tests across B2C and B2B experiences Lead with data: transform performance metrics and behavioral insights into clear hypotheses and winning strategies Collaborate with marketing, product, engineering, and regional teams to align testing with business goals Bring structure … Developers, creating a space where innovation, growth, and experimentation thrive Experience You Bring 5+ years working in CRO, digital analytics, or web performance roles 2+ years leading teams, ideally within a testing or analytics function Hands-on experience with Optimizely (or similar platforms) and a data-forward mindset Proficiency ...

roadmap, guiding prioritization and execution of high-impact A/B tests across B2C and B2B experiences Lead with data: transform performance metrics and behavioral insights into clear hypotheses and winning strategies Collaborate with marketing, product, engineering, and regional teams to align testing with business goals Bring structure … Developers, creating a space where innovation, growth, and experimentation thrive Experience You Bring 5+ years working in CRO, digital analytics, or web performance roles 2+ years leading teams, ideally within a testing or analytics function Hands-on experience with Optimizely (or similar platforms) and a data-forward mindset Proficiency ...

roadmap, guiding prioritization and execution of high-impact A/B tests across B2C and B2B experiences Lead with data: transform performance metrics and behavioral insights into clear hypotheses and winning strategies Collaborate with marketing, product, engineering, and regional teams to align testing with business goals Bring structure … Developers, creating a space where innovation, growth, and experimentation thrive Experience You Bring 5+ years working in CRO, digital analytics, or web performance roles 2+ years leading teams, ideally within a testing or analytics function Hands-on experience with Optimizely (or similar platforms) and a data-forward mindset Proficiency ...

roadmap, guiding prioritization and execution of high-impact A/B tests across B2C and B2B experiences Lead with data: transform performance metrics and behavioral insights into clear hypotheses and winning strategies Collaborate with marketing, product, engineering, and regional teams to align testing with business goals Bring structure … Developers, creating a space where innovation, growth, and experimentation thrive Experience You Bring 5+ years working in CRO, digital analytics, or web performance roles 2+ years leading teams, ideally within a testing or analytics function Hands-on experience with Optimizely (or similar platforms) and a data-forward mindset Proficiency ...

roadmap, guiding prioritization and execution of high-impact A/B tests across B2C and B2B experiences Lead with data: transform performance metrics and behavioral insights into clear hypotheses and winning strategies Collaborate with marketing, product, engineering, and regional teams to align testing with business goals Bring structure … Developers, creating a space where innovation, growth, and experimentation thrive Experience You Bring 5+ years working in CRO, digital analytics, or web performance roles 2+ years leading teams, ideally within a testing or analytics function Hands-on experience with Optimizely (or similar platforms) and a data-forward mindset Proficiency ...

roadmap, guiding prioritization and execution of high-impact A/B tests across B2C and B2B experiences Lead with data: transform performance metrics and behavioral insights into clear hypotheses and winning strategies Collaborate with marketing, product, engineering, and regional teams to align testing with business goals Bring structure … Developers, creating a space where innovation, growth, and experimentation thrive Experience You Bring 5+ years working in CRO, digital analytics, or web performance roles 2+ years leading teams, ideally within a testing or analytics function Hands-on experience with Optimizely (or similar platforms) and a data-forward mindset Proficiency ...

roadmap, guiding prioritization and execution of high-impact A/B tests across B2C and B2B experiences Lead with data: transform performance metrics and behavioral insights into clear hypotheses and winning strategies Collaborate with marketing, product, engineering, and regional teams to align testing with business goals Bring structure … Developers, creating a space where innovation, growth, and experimentation thrive Experience You Bring 5+ years working in CRO, digital analytics, or web performance roles 2+ years leading teams, ideally within a testing or analytics function Hands-on experience with Optimizely (or similar platforms) and a data-forward mindset Proficiency ...

roadmap, guiding prioritization and execution of high-impact A/B tests across B2C and B2B experiences Lead with data: transform performance metrics and behavioral insights into clear hypotheses and winning strategies Collaborate with marketing, product, engineering, and regional teams to align testing with business goals Bring structure … Developers, creating a space where innovation, growth, and experimentation thrive Experience You Bring 5+ years working in CRO, digital analytics, or web performance roles 2+ years leading teams, ideally within a testing or analytics function Hands-on experience with Optimizely (or similar platforms) and a data-forward mindset Proficiency ...

roadmap, guiding prioritization and execution of high-impact A/B tests across B2C and B2B experiences Lead with data: transform performance metrics and behavioral insights into clear hypotheses and winning strategies Collaborate with marketing, product, engineering, and regional teams to align testing with business goals Bring structure … Developers, creating a space where innovation, growth, and experimentation thrive Experience You Bring 5+ years working in CRO, digital analytics, or web performance roles 2+ years leading teams, ideally within a testing or analytics function Hands-on experience with Optimizely (or similar platforms) and a data-forward mindset Proficiency ...

roadmap, guiding prioritization and execution of high-impact A/B tests across B2C and B2B experiences Lead with data: transform performance metrics and behavioral insights into clear hypotheses and winning strategies Collaborate with marketing, product, engineering, and regional teams to align testing with business goals Bring structure … Developers, creating a space where innovation, growth, and experimentation thrive Experience You Bring 5+ years working in CRO, digital analytics, or web performance roles 2+ years leading teams, ideally within a testing or analytics function Hands-on experience with Optimizely (or similar platforms) and a data-forward mindset Proficiency ...

roadmap, guiding prioritization and execution of high-impact A/B tests across B2C and B2B experiences Lead with data: transform performance metrics and behavioral insights into clear hypotheses and winning strategies Collaborate with marketing, product, engineering, and regional teams to align testing with business goals Bring structure … Developers, creating a space where innovation, growth, and experimentation thrive Experience You Bring 5+ years working in CRO, digital analytics, or web performance roles 2+ years leading teams, ideally within a testing or analytics function Hands-on experience with Optimizely (or similar platforms) and a data-forward mindset Proficiency ...

roadmap, guiding prioritization and execution of high-impact A/B tests across B2C and B2B experiences Lead with data: transform performance metrics and behavioral insights into clear hypotheses and winning strategies Collaborate with marketing, product, engineering, and regional teams to align testing with business goals Bring structure … Developers, creating a space where innovation, growth, and experimentation thrive Experience You Bring 5+ years working in CRO, digital analytics, or web performance roles 2+ years leading teams, ideally within a testing or analytics function Hands-on experience with Optimizely (or similar platforms) and a data-forward mindset Proficiency ...