/Truesight Monitoring SME skill for Onsite(UK) role with SC Eligibility, please help with profiles Location : Warwick/Wokingham JD Below: Implementing, configuring, and administering BMC TrueSight Operations Management (TSOM) and BMC Helix Operations Management (BHOM), which includes the migration from TSOM to BHOM. Responsibilities include troubleshooting issues, integrating systems, automating tasks with scripting, generating performance reports … each other and with third-party applications like ServiceNow/Cadalys/REmedy to create incident tickets. Performance Monitoring: Monitor system performance, conduct health checks, and generate performance reports. ProactiveManagement: Configure alerting mechanisms for proactive incident management and conduct root cause analysis for incidents. More ❯
their needs at the centre of all its decision making while ensuring profitable sales for Computacenter. Inside Sales teams have a range of skills focussed on pre-sales, order management and post-sales operational space.With a deep understanding of Computacenter's customer needs and contracts and working closely with GTS (Group Technology Sourcing), Country Units and Delivery teams, Inside … issues with invoicing. A key part of the role is to manage and develop stakeholder relationships (both internally and with our customers) whilst also supporting and developing team members. Proactivemanagement and the ability to highlight areas of improvement are key to delivering the excellent customer experience we expect. What youll do Customer Satisfaction Will be accountable for … outside Group Technology Sourcing. Resolves customer and internal escalations in a timely manner to avoid disruption and minimise business impact Participates in customer steering committees and drives improvements Analyses management reports to allocate work and report on trends Demonstrates cost-conscious action in all relevant areas such as personnel costs, travel costs and training costs. People Management Actively More ❯
Hatfield, Hertfordshire, South East, United Kingdom
COMPUTACENTER (UK) LIMITED
their needs at the centre of all its decision making while ensuring profitable sales for Computacenter. Inside Sales teams have a range of skills focussed on pre-sales, order management and post-sales operational space.With a deep understanding of Computacenter's customer needs and contracts and working closely with GTS (Group Technology Sourcing), Country Units and Delivery teams, Inside … issues with invoicing. A key part of the role is to manage and develop stakeholder relationships (both internally and with our customers) whilst also supporting and developing team members. Proactivemanagement and the ability to highlight areas of improvement are key to delivering the excellent customer experience we expect. What youll do Customer Satisfaction Will be accountable for … outside Group Technology Sourcing. Resolves customer and internal escalations in a timely manner to avoid disruption and minimise business impact Participates in customer steering committees and drives improvements Analyses management reports to allocate work and report on trends Demonstrates cost-conscious action in all relevant areas such as personnel costs, travel costs and training costs. People Management Actively More ❯
Maidstone, Kent, South East, United Kingdom Hybrid / WFH Options
Golding Homes
be aware, the first 6 months of employment will be based at Golding Homes offices in Maidstone. What the role will include: Lead a high performing team, providing strategic management, quality assurance, expert guidance and accountability to ensure successful operational delivery. Ensure the stability, security and efficiency of all applications, including the customer portal, through proactivemanagement and support. Oversee the day-to-day Maintenance and management of Golding Homes applications and customer portal Lead and manager a team of Application Development and Support professionals, fostering a collaborative and high performing team environment. Promote continuous learning and professional development, whilst monitoring the team to ensure a consistent service is provided to the organisation. Work with … and participate in application-related projects, ensuring timely and within-budget delivery. The successful candidate will need to have previous experience of working in a Housing environment and Housing Management systems and processes, with experience in application management and development, with a strong focus on the Microsoft Power Platform. You will have experience with application development framework tools More ❯
of consistent divisional and functional risk and control assessments, performing control testing, risk reporting, and maintaining risk and control registers. The role involves collaborating with various teams to drive proactive risk management strategies and ensure compliance with IT controls. We’reseeking a skilled and forward-thinking IT Risk Analyst to join our Technology team. In this role, you … to ensure our systems and processes remain resilient, secureand compliant. Key Responsibilities Develop and maintain a strong understanding of IT Risk principles, frameworksand practices, to support our culture of proactive risk management Provide guidance and practical advice to IT teams in identifying, assessing and documenting risks and controls Coordinate and support the completion of IT Risk and Control … insights to support governance requirements Coordinate with IT stakeholders to manage policy exceptions and risk acceptances, ensuring alignment with QBE’s risk appetite Advise stakeholders on Issue and Incident Management processes and champion the adoption of sound IT risk practices About You A degree in a related field such as Information Technology, Cybersecurity, Risk Management or equivalent career More ❯
optimal device performance. Support colleagues during installations, peak workloads, and absences. Log and maintain accurate service records within the call-logging system. Identify and escalate recurring issues to support proactive problem management. Share technical expertise and best practices with team members. Build and maintain strong relationships with customers and stakeholders. Maintain field stock at prescribed levels and ensure cost More ❯
Milton Keynes, Buckinghamshire, England, United Kingdom
Avanti
responsible for the day-to-day stability, security, and resilience of the group’s hybrid IT estate. The focus is on well-documented, repeatable processes, strong operational support, and proactive risk management. You’ll also work closely with internal stakeholders on infrastructure initiatives and business-critical systems. Key Responsibilities Manage and support hybrid infrastructure across on-premise and Azure More ❯
frameworks (unit, integration, UI). Knowledge of Agile methodologies and working within KANBAN workflows. Exposure to hybrid cloud environments and performance monitoring solutions. Experience with infrastructure as code and proactive environment management. Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from More ❯
frameworks (unit, integration, UI). Knowledge of Agile methodologies and working within KANBAN workflows. Exposure to hybrid cloud environments and performance monitoring solutions. Experience with infrastructure as code and proactive environment management. Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from More ❯
Restore, enhance, and maintain plant and equipment to ensure optimal performance while adhering to all safety protocols. Foster strong relationships with leadership teams through clear communication of tasks and proactivemanagement of expectations. Exercise initiative to resolve issues that arise during scheduled tasks efficiently and effectively. Report any follow-up work required through the CMMS system promptly, while More ❯
Northampton, Northamptonshire, England, United Kingdom Hybrid / WFH Options
Travis Perkins
consistently met. In this role, you will develop and uphold technical standards, provide expert consultancy and leadership across multiple projects, act as the primary technical contact, and oversee cost management throughout design and delivery phases. Additionally, you will lead and mentor both direct and indirect team members, driving their development while continuously enhancing network architecture to support scalability, security … results to the customer in a timely and professional manner. Assist in the provision of an effective and efficient service to the Travis Perkins group business and in the proactivemanagement of all systems to maintain a high degree of system uptime. Follow all technical and management procedures both internal and external to the department and assists … change procedures. To lead/assist in the deployment of new infrastructure acting as the primary interface for assigned portfolios of projects. Advise and escalate to the department and management tier both technical and operational issues where necessary and maintain a working knowledge of the Travis Perkins and Business management structure. Contribute to decommissioning plans where systems are More ❯
day operations of the agency to manage and secure digital assets being ingested by the agency, as well as delivering finished assets to clients. Previous experience in digital asset management would be an advantage however, attention to detail and methodical approach to work is crucial. A knowledge of taxonomy and meta-data is preferred, as QC-ing asset quality … and helping facilitate the change management process of a new system deployment will be required. Strong interpersonal and communication skills is a must, as the role requires a lot of contact with various aspects of the business on a day-to-day basis. A strong “can do” attitude with a problem-solving approach to obstacles is also strongly desired … library and archive. • Checking images are of sufficient resolution and dimensions for various deliverables, including large scale Out of Home projects. • Collaborate with internal teams from a digital asset management perspective, as well as supporting and training them on workflows and processes. • Collaborate with internal teams to ensure the end-to-end workflow processes meet the business requirements. • Ability More ❯
day operations of the agency to manage and secure digital assets being ingested by the agency, as well as delivering finished assets to clients. Previous experience in digital asset management would be an advantage however, attention to detail and methodical approach to work is crucial. A knowledge of taxonomy and meta-data is preferred, as QC-ing asset quality … and helping facilitate the change management process of a new system deployment will be required. Strong interpersonal and communication skills is a must, as the role requires a lot of contact with various aspects of the business on a day-to-day basis. A strong “can do” attitude with a problem-solving approach to obstacles is also strongly desired … library and archive. • Checking images are of sufficient resolution and dimensions for various deliverables, including large scale Out of Home projects. • Collaborate with internal teams from a digital asset management perspective, as well as supporting and training them on workflows and processes. • Collaborate with internal teams to ensure the end-to-end workflow processes meet the business requirements. • Ability More ❯
london (city of london), south east england, united kingdom
Once Upon A Time
day operations of the agency to manage and secure digital assets being ingested by the agency, as well as delivering finished assets to clients. Previous experience in digital asset management would be an advantage however, attention to detail and methodical approach to work is crucial. A knowledge of taxonomy and meta-data is preferred, as QC-ing asset quality … and helping facilitate the change management process of a new system deployment will be required. Strong interpersonal and communication skills is a must, as the role requires a lot of contact with various aspects of the business on a day-to-day basis. A strong “can do” attitude with a problem-solving approach to obstacles is also strongly desired … library and archive. • Checking images are of sufficient resolution and dimensions for various deliverables, including large scale Out of Home projects. • Collaborate with internal teams from a digital asset management perspective, as well as supporting and training them on workflows and processes. • Collaborate with internal teams to ensure the end-to-end workflow processes meet the business requirements. • Ability More ❯
to challenges. Support a business-wide move to more flexible, digital-first IT operations. Experience Required: Experience of managing multiple small-scale projects from inception to project completion report. Proactivemanagement of risks and issues, with time/financial cost recommendations proposed. Experience of dealing with disparate teams with often conflicting requirements. Experience with Microsoft 360 stack. Experience More ❯
basic fault finding· Back up colleagues when necessary - e.g., holiday, sickness, busy periods· Log call details using the call logging system within agreed timescales· Report reoccurring faults to enable proactivemanagement of such faults· Share expertise and technical information with team members· Build relationships with key stakeholder acounts at all times· Ensure boot stock and/or site More ❯
basic fault finding · Back up colleagues when necessary - e.g., holiday, sickness, busy periods · Log call details using the call logging system within agreed timescales · Report reoccurring faults to enable proactivemanagement of such faults · Share expertise and technical information with team members · Build relationships with key stakeholder acounts at all times · Ensure boot stock and/or site More ❯
Employment Type: Permanent
Salary: £30000 - £31000/annum 25 days / pension / car / bonus
Leeds, West Yorkshire, England, United Kingdom Hybrid / WFH Options
4Square Recruitment Ltd
with allowance, providing 24/7 coverage Company Overview The team supports a broad range of cutting-edge security technologies, helping customers secure their networks, applications, and infrastructure through proactive monitoring, management, and incident response. As demand for managed firewall and security services grows, my client is looking for a Cyber Security Engineer with strong networking fundamentals and … platforms (Microsoft Sentinel, LogPoint) or SOC environments (training provided). Relevant certifications (e.g., Fortinet NSE4, Check Point CCSA, CompTIA Network+/Security+). Knowledge of ITIL processes and service management best practices. Familiarity with cloud networking and security (AWS, Azure). Awareness of scripting or automation (Python, PowerShell). Why Join? Be part of a fast-growing cybersecurity business More ❯
Leeds, West Yorkshire, United Kingdom Hybrid / WFH Options
ISR RECRUITMENT LIMITED
client is currently looking for a hands-on IT Operations Specialist for their Leeds based IT team. You will have an excellent understanding of implementing ITIL practices and service management frameworks, as well as having direct responsibility for the management of teams delivering company services. You will have proactive line management skills to ensure that teams … service across infrastructure, applications, and end-user support. Skills and Experience: Strong experience working in an IT Manager/Operations lead role In-depth understanding and certifications in service management methodologies (ITIL V4, ServiceNow, etc.) Experience with change management planning and documentation A deep understanding of escalation actions, processes and reporting Extensive exposure to release and deployment managementMore ❯
Employment Type: Permanent
Salary: £50000 - £55000/annum (plus excellent company benefits)
Leicester, Leicestershire, England, United Kingdom
INTEC SELECT LIMITED
and documentation. Actively manage, configure, upgrade and support the complex telephony environment including OpenScape 4000, MS Teams (voice), Netcall, Session Border Controllers, VoIP and Session Initiation Protocol (SIP) platforms. Proactivemanagement of customer environments, identifying potential improvements to deliver increased stability, availability and performance. Technical Requirements: Ability to troubleshoot technical, multi-site and multi-discipline incidents and problems. More ❯
escalation point for the Service Desk Team * Set up and configure Local Area Networks (LANs), including hardware deployment and support * Coordinate with third-party MSPs for network and infrastructure management * Manage firewall operations and connectivity with ISPs * Oversee network IP addressing and VPN setups * Support business continuity through proactive incident management * Rapid deployment of site connectivity solutions … privacy and security audits * Provide technical support and mentoring * Maintain server rooms and ensure operational efficiency * Develop and implement business processes and documentation Requirements: * Strong knowledge of Azure infrastructure management * Strong in network protocols (TCP/IP, DHCP, DNS, etc.), ideally candidates must hold a CCNA/CCNP etc. * Experience with FortiGate Firewalls and Windows Operating Systems * Familiarity with More ❯
london, south east england, united kingdom Hybrid / WFH Options
Soldo
Soldo is the proactive spend management solution that frees progressive businesses to accomplish more. Over 25,000 organisations across 31 countries use Soldo to end slow, messy, and inefficient spending, bringing financial agility and control over every expense. Soldo frees finance with a uniquely proactive approach to managing decentralised spending. By combining a powerful spend management … reporting that enable scalable, predictable growth across our go-to-market (GTM) teams. This role will work closely with the Sales and Marketing organisations while reporting into the Group Management Division, in order to ensure independent and GTM-wide visibility, planning and performance management. In addition to driving operational excellence, this role will partner with GTM leaders to shape … Mid-Market, Enterprise) and geographies. Expert in Salesforce, forecasting tools, and dashboarding platforms. Strong understanding of territory and capacity planning, quota design, and compensation modelling. Excellent communication and stakeholder management skills, able to engage credibly across C-suite and frontline teams. Comfortable working in a hands-on capacity while simultaneously driving strategic initiatives. Commercial acumen and the ability to More ❯
london (city of london), south east england, united kingdom Hybrid / WFH Options
Soldo
Soldo is the proactive spend management solution that frees progressive businesses to accomplish more. Over 25,000 organisations across 31 countries use Soldo to end slow, messy, and inefficient spending, bringing financial agility and control over every expense. Soldo frees finance with a uniquely proactive approach to managing decentralised spending. By combining a powerful spend management … reporting that enable scalable, predictable growth across our go-to-market (GTM) teams. This role will work closely with the Sales and Marketing organisations while reporting into the Group Management Division, in order to ensure independent and GTM-wide visibility, planning and performance management. In addition to driving operational excellence, this role will partner with GTM leaders to shape … Mid-Market, Enterprise) and geographies. Expert in Salesforce, forecasting tools, and dashboarding platforms. Strong understanding of territory and capacity planning, quota design, and compensation modelling. Excellent communication and stakeholder management skills, able to engage credibly across C-suite and frontline teams. Comfortable working in a hands-on capacity while simultaneously driving strategic initiatives. Commercial acumen and the ability to More ❯
slough, south east england, united kingdom Hybrid / WFH Options
Soldo
Soldo is the proactive spend management solution that frees progressive businesses to accomplish more. Over 25,000 organisations across 31 countries use Soldo to end slow, messy, and inefficient spending, bringing financial agility and control over every expense. Soldo frees finance with a uniquely proactive approach to managing decentralised spending. By combining a powerful spend management … reporting that enable scalable, predictable growth across our go-to-market (GTM) teams. This role will work closely with the Sales and Marketing organisations while reporting into the Group Management Division, in order to ensure independent and GTM-wide visibility, planning and performance management. In addition to driving operational excellence, this role will partner with GTM leaders to shape … Mid-Market, Enterprise) and geographies. Expert in Salesforce, forecasting tools, and dashboarding platforms. Strong understanding of territory and capacity planning, quota design, and compensation modelling. Excellent communication and stakeholder management skills, able to engage credibly across C-suite and frontline teams. Comfortable working in a hands-on capacity while simultaneously driving strategic initiatives. Commercial acumen and the ability to More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
ABR Associates Ltd
to senior decision-makers across the financial, legal, and corporate sectors in the UK and internationally. With their customer base doubling in the last two years , the demand for proactive client management has never been greater — and that’s where you come in. The Role: Customer Success Executive As a Customer Success Executive , you’ll manage a portfolio … experience in a Customer Success, Client Service, or Client-Facing role A proven ability to meet or exceed performance targets Strong communication and presentation skills Excellent organisation and time management abilities A proactive, client-focused mindset and a genuine interest in helping customers succeed Ready to join a fast-moving, purpose-driven business? Apply now or get in More ❯
Employment Type: Full-Time
Salary: £30,000 - £45,000 per annum, Negotiable, OTE