20 of 20 Permanent Proactive Management Jobs in the UK excluding London

Oversee the creation of the service catalogue defining the services that encompass the programme and how the client organisation can engage for uptake Stakeholder Management: Collaborate closely with the client, service teams and third-party suppliers in the creation of the ITIL products for the in-life service. Maintain … continuous service improvement strategy for the contract. Governance and Service Reporting: Experience in establishing service governance to encompass Service structure Organisation Design Business Relationship Management Business Service Planning Service Level Management Risk Management and Issue/Problem Resolution : Experience in risk management. Experience in incident analysis ...

effective, scalable and controlled automation within the future-state solution. Translate SLA and SLT requirements into dashboard, reporting and performance-monitoring requirements that enable proactive management, trend analysis and service performance governance. Participating in the squad as agreed, provide the link between the membership business teams, data … categorisation, demand analysis, reporting requirements and dashboard design, with the ability to define meaningful measures, controls and performance indicators. Experience working with CRM, case management, workflow or service-management platforms; Salesforce experience is desirable. Strong understanding of the software development lifecycle, Agile delivery practices, requirements management, testing ...

across the programme, ensuring actions are followed through, interdependencies are actively managed and stakeholders have clear visibility of delivery. The role requires strong project management disciplines alongside the ability to operate effectively across Agile, Waterfall and hybrid delivery environments. The Programme Manager retains overall accountability for programme strategy, governance … Manager Support sequencing and coordination where workstreams have shared dependencies Follow through key actions and decisions to ensure momentum is maintainedRisk, Issue, Dependency & Change Management Maintain programme RAID, dependency, decision and action logs Work with workstream leads to ensure risks, issues and dependencies are identified early and actively managed ...

Working within the Operations Department providing support to the Client Management teams for proactive management of a portfolio of clients. To deliver exceptional client service, maintain internal and client relationships and effectively identify any risks to prevent loss of income and reputation to our business. Key Responsibilities … accounts). To complete the daily reconciliation of all cash receipt/collection transactions/postings to the bank and funding facility. Sales Ledger Management To ensure when remittances are received details and follow up dates are entered onto the customer ledger on the operating system along with verification ...

deliver within the planning and prioritisation of activities required to deliver the solution to the contract schedule, costs and quality the day to day management of the engineering team's activities ensuring proactive management of issues, opportunities and risks managing and reporting the engineering efficiency … provide feedback into the people manager reviews with the functional discipline leads The successful candidate will have an extensive background in engineering and engineering management on large complex development programmes with demonstrable experience in successfully defining and leading the delivery of multi-disciplinary engineering projects. They will be highly ...

Infrastructure Engineer you will be responsible for monitoring, supporting and maintaining the shared IT services and delivering projects across group. Cloud Infrastructure Engineer: Duties Proactive management and responding to alerts from monitoring platforms including the Office 365 Tenancy, on-premise and cloud infrastructure. Working in the Service Delivery … addressing any findings from vulnerability assessments Cloud Infrastructure Engineer: Experience Windows Server Entra ID, Active Directory and DNS PowerShell and scripting in Microsoft environments. Management of Office 365 tenancy including Exchange, Teams, SharePoint & Intune Implementation and management of workloads within Azure Meraki & Palo Alto networks Veeam backup ...

deliver within the planning and prioritisation of activities required to deliver the solution to the contract schedule, costs and quality day to day management of the engineering team's activities ensuring proactive management of issues, opportunities and risks managing and reporting of the engineering efficiency ...

University of Salfords Digital Services department is seeking an experienced IT Problem and Service Insights Manager to own end-to-end problem management, incident trend analysis and service improvement initiatives. The successful candidate will combine strong ITIL/ITSM expertise with analytical skills to identify root causes, produce actionable … senior leadership to translate data into measurable improvements, ensuring high-quality, reliable digital services for staff and students. This role is ideal for a proactive, data-driven professional who thrives in a collaborative academic environment. Key Responsibilities Responsible for developing, documenting and embedding fit-for-purpose Problem Management ...

highest ROI (Return on Investment) possible for the product or service. Strong communication skills, with a strong track record in customer engagement, effective governance, proactive management of risks and actions, and the identification of opportunities to improve the customer experience and develop the relationship is essential ...

leadership, development and performance of our 2nd Line Engineers, 3rd Line Engineers and Maintenance Engineers, ensuring technical incidents, service requests and proactive maintenance activities are delivered to the highest standards. The successful candidate will combine strong technical capability with excellent leadership skills, helping drive operational excellence, continuous improvement … exceptional partner experiences. Key Responsibilities: Team Leadership & People Management Lead, coach and develop IT Specialist Engineers and Maintenance Engineers. Conduct regular one-to-ones, probation reviews and performance discussions. Support recruitment, onboarding and training of new team members. Create personal development plans and technical growth pathways for engineers. Promote ...

timescales to deliver withinthe planning and prioritisation of activities required to deliver the solution to the contract schedule, costs and qualityday to day management of the engineering team's activities ensuring proactive management of issues, opportunities and risksmanaging and reporting of the engineering efficiency for the projectthe ...

Problem Lead Compass Group UK & Ireland | Digital & Technology The opportunity We are looking for an experienced Problem Lead to take ownership of the problem management practice across Compass Group UK & Ireland Digital & Technology. This is a key leadership role within Service Operations, focused on preventing recurring incidents, reducing business … improving service reliability. You will turn incident trends, major incident findings and known errors into structured, evidence-based corrective action. Working across Incident Management, SRE, Engineering, Infrastructure & Cloud, Change, Product and Service Ownership, you will establish a proactive problem management approach that identifies underlying causes, strengthens accountability ...

Senior Quality Engineer Overview The Senior Quality Engineer plays a central role in driving shop-floor quality, proactive risk mitigation, and systematic continuous improvement across our precision electro-mechanical assembly operations. Working closely with senior quality leadership, this role champions a preventive quality culture, using data-driven methodologies … preventive actions (CAPA) permanently eliminate failure modes. Update and optimize workstation Control Plans, Standard Operating Procedures (SOPs), operator training matrices, and tool calibration schedules. Proactive Risk Management & Change Control : Champion risk management methodologies on the assembly line, creating and maintaining Process Failure Mode and Effects Analysis (PFMEA ...

Intelligent Equipment portfolio. Lead the execution of complex, cross-functional innovation programs and portfolios, ensuring alignment of priorities, resources, budgets, milestones, governance, and risk management to achieve strategic objectives and measurable business outcomes. Serve as a visible change agent and thought leader, fostering collaboration, agility, resilience, and an ambitious … innovation culture while championing new technologies, operating models, and ways of working across Cytiva. Lead and influence global matrix teams across R&D, Product Management, Digital Technologies, Commercial, Manufacturing, and Business Unit organizations, identifying and removing bottlenecks in the prioritization and execution of strategic innovation initiatives while reinforcing ...

DNA. Invest in us and we'll invest in you!. Job DescriptionOur ASPIRE Global Service Centre is the central hub of our Service Management operations. Beyond a traditional Service Desk, it stands as the central authority and shared service delivery hub, orchestrating all operational workflows, processes, procedures … seeking an experienced and results-driven Monitoring Lead who will be the product owner and subject matter expert (SME) for the Event Management tooling environment. This role is responsible for setting the strategic direction, ensuring tooling currency, driving innovation through automation and AI, and enabling smooth customer transitions ...

DNA. Invest in us and we'll invest in you!. Job DescriptionOur ASPIRE Global Service Centre is the central hub of our Service Management operations. Beyond a traditional Service Desk, it stands as the central authority and shared service delivery hub, orchestrating all operational workflows, processes, procedures … seeking an experienced and results-driven Monitoring Lead who will be the product owner and subject matter expert (SME) for the Event Management tooling environment. This role is responsible for setting the strategic direction, ensuring tooling currency, driving innovation through automation and AI, and enabling smooth customer transitions ...

advanced securitycontrols, conducting comprehensive security assessments, managingand responding to complex security incidents, and providing experttechnical guidance. This role involves delivery ofimplementing security measures, proactive risk management, and closecollaboration with cross-functional teams to ensure theorganization's robust security posture and alignment to regulatoryand compliance requirements. As the Subject … time permanentposition, based in Glasgow with hybrid working. Main responsibilities include: Oversee and enhance monitoring ofsecurity alerts and events using advanced security information andevent management (SIEM) toolsLead the analysis of security logsand alerts to identify potential security incidentsPerform and supervise comprehensiveanalysis of security logs, network traffic, and data ...

resilience and operational excellence? We are seeking a skilled professional to lead our observability capability, delivering effective monitoring, telemetry, dashboards and insights that enable proactive service management and continuous improvement across our technology services. Your Role As an Observability Engineer, you will design, implement and continuously improve … analysis and governance. Acting as the organisation's observability subject matter expert, you will help reduce service disruption, improve operational efficiency and support a proactive approach to service management. What you'll bring You will have strong technical knowledge across infrastructure, networks, and support platforms, with proven experience designing ...

resilience and operational excellence? We are seeking a skilled professional to lead our observability capability, delivering effective monitoring, telemetry, dashboards and insights that enable proactive service management and continuous improvement across our technology services... \ N \n ZIPC1_UKTJ ...

strong, long-term relationships with key stakeholders. Conduct regular business reviews to understand customer goals and demonstrate ROI and drive customer engagement levels via proactive relationship management. Identify and develop account revenue growth plans and collaborate closely with internal sales teams on expansion opportunities. Support smooth onboarding … customers, delivering product training, product demos & effective onboarding. What you'll ideally need to have Previous experience in Account Management, Customer Success, Client Services or Relationship Management and B2B experience. Strong communication, presentation and relationship building skills, ideally within a SAAS environment. Commercially driven, organised, consultative style ...