1 to 25 of 43 Permanent Proactive Management Jobs in the UK excluding London

to lead the way in resolving the underlying causes of incidents and minimising their impact on our customers Lead and Inspire:Take on line-management responsibility for other Problem Managers, ensuring the team is working efficiently and following best practices. Drive Efficiency:Continuously monitor, improve, and drive the effectiveness … of the Problem Management processes, ensuring issues are identified and resolved swiftly. Be the Escalation Point:Act as an escalation point for clients, providing support to the Littlefish Service Delivery Manager and ensuring issues are handled effectively and in line with SLA expectations. Proactive Problem Management:Use … data analysis to identify potential problems before they arise and implement proactive measures to mitigate risks. Create Insightful Reports:Produce management information and regular reports, analysing SLA performance, KPIs, and trends to drive service quality improvements. Collaborate Across Functions:Work alongside Incident Management, Change Enablement, and Continual More ❯

to lead the way in resolving the underlying causes of incidents and minimising their impact on our customers Lead and Inspire:Take on line-management responsibility for other Problem Managers, ensuring the team is working efficiently and following best practices. Drive Efficiency:Continuously monitor, improve, and drive the effectiveness … of the Problem Management processes, ensuring issues are identified and resolved swiftly. Be the Escalation Point:Act as an escalation point for clients, providing support to the Littlefish Service Delivery Manager and ensuring issues are handled effectively and in line with SLA expectations. Proactive Problem Management:Use … data analysis to identify potential problems before they arise and implement proactive measures to mitigate risks. Create Insightful Reports:Produce management information and regular reports, analysing SLA performance, KPIs, and trends to drive service quality improvements. Collaborate Across Functions:Work alongside Incident Management, Change Enablement, and Continual More ❯

to lead the way in resolving the underlying causes of incidents and minimising their impact on our customers Lead and Inspire:Take on line-management responsibility for other Problem Managers, ensuring the team is working efficiently and following best practices. Drive Efficiency:Continuously monitor, improve, and drive the effectiveness … of the Problem Management processes, ensuring issues are identified and resolved swiftly. Be the Escalation Point:Act as an escalation point for clients, providing support to the Littlefish Service Delivery Manager and ensuring issues are handled effectively and in line with SLA expectations. Proactive Problem Management:Use … data analysis to identify potential problems before they arise and implement proactive measures to mitigate risks. Create Insightful Reports:Produce management information and regular reports, analysing SLA performance, KPIs, and trends to drive service quality improvements. Collaborate Across Functions:Work alongside Incident Management, Change Enablement, and Continual More ❯

join our dynamic team. About you Key accountabilities, deliverables & KPIs, impact on business results Unified Communications & Infrastructure WAN (Flexnet inc hardware and 3rd party management) LAN/WIFI (Switches/WLC/AP's lifecycle & support management) Server/Comms rooms (including 3rd party support management) VM … hosts/Nutanix (Management & lifecycle replacements and 3rd party support management) Operation Technology Systems Management - oversee and maintain factory automation systems (Siemens) Process optimisation - collaborate with production teams to streamline processes utilising technology Cyber Security - Implement and maintain cyber security measures for OT systems Data Analysis - Analyse … and operational effectiveness Functional Knowledge of factory IT & OT Infrastructure Emerging Technologies interest & awareness (Wi-Fi 6/IOT/5G/Edge) Project Management High level troubleshooting across Network/Infra/OT & Systems Leadership Communication (able to articulate the value creation) Stakeholder (internal and external) engagement Proactive More ❯

and continuous improvement of Lloyds Banking Group's Public Cloud services across Microsoft Azure and Google Cloud Platform. The role ensures that robust incident management, problem management and risk governance practices are embedded, with a clear focus on minimising customer impact, reducing service risks, and driving proactive … manage the end-to-end availability and incident recovery strategy for Public Cloud products and services, ensuring efficient execution of incident, problem, and risk management processes. Drive proactive problem management by leveraging incident analytics, service monitoring, and trend identification to mitigate risks before they impact service availability. … You will ensure continuous visibility of service health through proactive monitoring and actionable MI, enabling early risk identification and preventative action. With strong communication skills, you will engage confidently with stakeholders at all levels, including executive leadership, providing transparent updates on incident status, risk posture, and service health. What More ❯

role. Initially the successful Application Service Owner will be involved in on-boarding of the application working with the third party, becoming responsible application management, support processes, incident and change ensuring the provision of an effective and reliable application. Key tasks of the Application Service Owner Ensure effective operation … of incident, request and problem management processes based on ITIL best practice Collaborate with internal IT functions and external vendors, in delivering application management Service performance reporting to understand the effectiveness and performance of the solutions verses agreed expected SLAs Maintain compliance, with the proactive management of any risks. Management and coordination of full change life cycle. Continuous improvement working with cross functional teams Maintain detailed high-quality document Essential experience of the Application Service Owner Relevant commercial service delivery/application management experience Relevant commercial business application ownership ITIL Foundation certified (Incident More ❯

to manage the delivery of the Security & Cleaning contracts to the standards required of both ABM and Savills. You will ensure that the site, Management Centre, all public areas including all associated service yards/roads, toilets, common areas and back of house areas are fully secured and cleaned … to a level of service which exceeds the client's expectations and are safe through a planned and proactive management program. KEY RESPONSIBILITIES: Manage the delivery of the contract in line with company policies and procedures. Manage all aspects of the ABM colleagues including training, H & S, development … are updated and meet the needs of the site specifics. Complete all company paperwork as required. Conduct return to work interviews and perform absence management processes as required. Ensure all team members carry out their duties in a correct and timely manner in accordance with the cleaning specification and More ❯

Department: Management Location: Hybrid - (Within 30-minute commute of Clevedon, UK) Hours: 37.5 hours per week, Monday to Friday Reports to: Chief Executive Officer Transvault's Leadership Team inspire and drive the mission, strategy and successful delivery of the business results, constantly seeking the best customer and commercial results … and customer financial relationships to ensure a tightly controlled working capital cycle Overseeing legal and insurance reviews to ensure that there are sufficient provisions Management of relevant external business relationships Ensuring the timely and accurate production of monthly reports Maintaining a continuous improvement philosophy of financial management Working … present to the Board, all key finance matters whilst acting as a financial conduit between all areas of the business Maintaining oversight, communication and proactive management of pricing, costs, overheads, sales commissions and supplier payments and rebates Ownership of lending relationships, cash management, corporation tax, VAT, FX More ❯

PMO Manager - Transformation Management Office - Contract - Eastleigh (3 days onsite) - Outside IR35 - £450 - £500 per day Are you a highly organised and proactive project management professional ready to make a significant impact? We're seeking a PMO Manager to join our dynamic Transformation Management Office (TMO … and play a crucial role in delivering our ambitious portfolio of strategic projects. This is a unique opportunity to gain comprehensive experience in project management and strategic transformation, contributing to key digital, commercial, and operational outcomes. What You'll Do: As a PMO Manager, you'll provide overarching support … across multiple projects, collaborating closely with the Group Programme Director, Project Managers, Leads, and Sponsors to ensure overall portfolio delivery. Your responsibilities include: PMO Management: Maintaining project governance and standards, developing PMO processes, supporting portfolio management and prioritisation, monitoring project progress, conducting health checks, ensuring compliance, and driving More ❯

relationships and ability to resolve complex IT issues efficiently. With a focus on quality, continuity, and innovation, we support a growing client base through proactive management and project delivery. The Role Due to new client wins, we're expanding our technical team and seeking an experienced IT Support … role involves a mix of service desk work, on-site support (typically two days per week), and project implementation. We're looking for someone proactive, adaptable, and confident working both independently and as part of a team. Key Responsibilities Deliver support via phone, remote access, and on-site visits … Manage helpdesk tickets using our Remote Monitoring & Management (RMM) system Install, configure, and support Windows Server and desktop environments Design and maintain network infrastructure and associated systems Monitor and improve backup, disaster recovery, and security protocols Maintain documentation and contribute to system/process improvements Liaise directly with clients More ❯

Essentials). Proficiency in Windows Server (physical, virtual, and cloud). Hands-on experience with system migrations and decommissioning. PowerShell scripting for automation and proactive workload management. More ❯

engineers and financial advisors); insurance policy coverage; insurance and reinsurance disputes; and claims relating to construction, property damage and aviation. Main duties and responsibilities Proactive management of your own caseload with limited supervision required Working as part of a team on large, complex, high value matters Assisting the … compliance with client service level agreements, relevant policies and procedures Supporting and having autonomy to contribute to and develop business development initiatives Completion of management information Delegating to and developing/supervising trainees and paralegals Assisting with other work allocated by the Team Manager Working in accordance with Weightmans … driven and client-focused approach, with the ability to strategise Strong legal and analytical skills and an eye for detail Excellent organisation and time-management skills Excellent communication and interpersonal skills, with a positive attitude Excellent IT skills Excellent teamwork skills Why work for us Weightmans is a Top More ❯

for the represented network service capability. The network delivery lead represents all DXC Network Services seamlessly and provides a conduit between our DXC account management team, network operations, project, engineering, architecture, other DXC support groups, client counterparts, and other third-party network service providers or suppliers where required. The … reporting line to the account delivery executive (ADE) directly or through the account run lead (ARL) and a hard line to the Network Delivery Management Organization. Practice 'extreme ownership' of everything DXC network services manage, to an extreme degree. Be responsible for not just those tasks which you directly … by DXC GNS should be accompanied by a formal Risk Acceptance Form or similar signed by the persons who have accepted the risk. Ensure proactive management of network performance and operability. Work with ASO to ensure compliance with contractually agreed security vulnerability management and or security report More ❯

will provide a great opportunity tomanage projects within the IT Portfolio (a mix of technical and non-technical work packages) using an agreed project management methodology and adhering to the USS Change Model For assigned projects, deliver through the recognised and agreed lifecycle to baselined time, cost & quality What … of whether you meet all the requirements outlined in this profile. To be successful in the role you will have: Strong knowledge of project management principles, governance, and risk control Industry-recognised project management certification or accreditation Experience in business and IT change projects as part of a … We put a focus on recognising and supporting each individual's unique career path, driving this forward with the support of an engaged and proactive management team. Here at USS, we want you to thrive in and out of work with a friendly team, flexible culture and excellent More ❯

alignment with the business plan. Lead Go To Market strategies and integration sales plays in conjunction with supporting vendors and peers Sales and Deal Management Be responsible for delivering the expected Vendor GP against the annual target. You will be measured directly against this. Own the progress and reporting … with insights to the relevant sales teams and Specialists to drive impactful customer engagement. Compile, distribute and monitor the delivery of propensity data analysis Proactive renewal management - Accountable for success criteria, Responsible for direct customer & Account Manager engagement, collaboration to Specialist team if at risk renewal, reporting to … Leads. Proactive upsell management - Accountable for success criteria, Responsible for direct customer & AM engagement, collaboration with peers and Specialists team if multi-vendor options required, reporting to Leads Support the accuracy of forecasting, in collaboration with Specialists and Account Managers. Support Customer engagements with Specialists and Account Teams More ❯

colleagues when necessary – e.g., holiday, sickness, busy periods Log call details using the call logging system within agreed timescales Report reoccurring faults to enable proactive management of such faults Share expertise and technical information with team members Build relationships with key stakeholders within KMDS accounts at all times More ❯

colleagues when necessary – e.g., holiday, sickness, busy periods Log call details using the call logging system within agreed timescales Report reoccurring faults to enable proactive management of such faults Share expertise and technical information with team members Build relationships with key stakeholders within KMDS accounts at all times More ❯

colleagues during absences such as holidays or sickness. Log call details within the agreed timescales using the call logging system. Report recurring faults for proactive management. Share technical expertise with team members. Build and maintain relationships with key stakeholders in accounts. Maintain stock levels at sites as specified. Attend More ❯

in promoting and improving the i4B brand and developing resident engagement, with a continuous drive to enhance tenant satisfaction. Principal Accountabilities and Responsibilities: Tenant Management & Customer Service: Be the face of the landlord, providing high-quality customer service, taking ownership of tenancy management and tenant requests, and managing … expectations. Supportive Tenancy Management: Provide accessible tenancy management to residents of the council-owned housing companies. Stakeholder Collaboration: Lead communication with stakeholders, delivering a seamless 'one team' landlord service, including setting up and managing professional meetings for complex issues. Record Keeping & Data Management: Maintain accurate, real-time … records of all resident interactions, holding other teams accountable for data accuracy. Proactive Tenancy Management: Use mobile working tools and adhere to health and safety and lone working requirements to promote proactive tenancy management. Digital Inclusion & Channel Shift: Support tenants in adopting digital channels for rent payments More ❯

colleagues when necessary - e.g., holiday, sickness, busy periods · Log call details using the call logging system within agreed timescales · Report reoccurring faults to enable proactive management of such faults · Share expertise and technical information with team members · Build relationships with key stakeholder accounts at all times · Ensure boot More ❯

manage multi-million dollar accounts, coordinating all aspects from inception through live production for card personalization and manufacturing. The CX Account Manager will provide proactive account management, act as a liaison between IDEMIA and customers, and deliver high levels of customer service to increase client satisfaction by providing … data, and marketing plans. Qualifications EDUCATION AND WORK EXPERIENCE Minimum an Associate's degree with at least 8 years of customer service or account management experience. Proficiency in English, including spelling and grammar. Strong skills in Microsoft Outlook, Excel, and PowerPoint. SPECIALIZED KNOWLEDGE AND SKILLS Strong project coordination, organizational More ❯

on-call rota. What you'll do Taking ownership of the service that's being delivered Building and maintaining effective business relationships with customers Proactive SLA management to ensure we are meeting SLA and associated KPIs Collaborating and working with the business's senior stakeholders and sales executives … on account management, strategy, and growth Ensuring operational teams are aware of planned changes and the appropriate support structures are in place Delivery of reports and service review meetings remotely or onsite as per contract Champion the completion of NPS surveys with customers and strive to achieve a promoter … followed, monitored, and audited as per the agreed schedules Essential Conversant with the ITIL Framework (IT Infrastructure Library) Experience of working in a service management role within an Information Technology environment Demonstrable experience of achieving targets and delivering an effective service to customers with SLAs Strong communication skills - written More ❯

Ensure security, compliance, and performance. Monitor and solve issues in DevOps pipelines and environments, including possible out of hours work on a support rota. Proactive change management, supporting Data Engineering, Data Science, DataOps and Analytical teams to ensure evergreen environments. Provision of stable environments with minimal disruption and …/Scrum. Experience of strategic decision making and creation of platform roadmaps. Broad or detailed experience of Azure platform applications such as Purview, API Management (APIM), PowerBI. If you are an experienced Senior DevOps Engineer and feel you have the desired skills and experience which would enable you to More ❯

we are a trusted Managed Services Provider (MSP) delivering tailored IT solutions to businesses across the UK. We pride ourselves on exceptional customer service, proactive IT management, and a people-first approach. Our culture is collaborative, energetic, and committed to excellence. Role Overview We are seeking a dynamic … Service Delivery Manager to oversee the performance of our Help Desk team and the delivery of our managed services to clients. This is a management-focused role, not a technical hands-on position. The ideal candidate will have a strong background in people management, customer service leadership, and … Manager will be responsible for ensuring outstanding service delivery to our clients and creating a motivated, high-performing service team internally. Key Responsibilities Team Management Lead, mentor, and manage the Help Desk team, ensuring high levels of motivation, performance, and professional development. Set clear objectives, KPIs, and service standards More ❯

Job Description PMO Manager - Transformation Management Office - Contract - Eastleigh (3 days onsite) - Outside IR35 - £450 - £500 per day Are you a highly organised and proactive project management professional ready to make a significant impact? We're seeking a PMO Manager to join our dynamic Transformation Management … and play a crucial role in delivering our ambitious portfolio of strategic projects. This is a unique opportunity to gain comprehensive experience in project management and strategic transformation, contributing to key digital, commercial, and operational outcomes. What You'll Do: As a PMO Manager, you'll provide overarching support … across multiple projects, collaborating closely with the Group Programme Director, Project Managers, Leads, and Sponsors to ensure overall portfolio delivery. Your responsibilities include: PMO Management: Maintaining project governance and standards, developing PMO processes, supporting portfolio management and prioritisation, monitoring project progress, conducting health checks, ensuring compliance, and driving More ❯