24 of 24 Permanent Proactive Management Jobs in the UK excluding London

creation of the service catalogue defining the services that encompass the programme and how the client organisation can engage for uptake 3. Stakeholder Management: Collaborate closely with the client, service teams and third-party suppliers in the delivery of the in-life service. Maintain open lines of communication with … service improvement strategy for the contract. 4. Governance and Service Reporting Experience in establishing service governance to encompass Service structure Organisation Design Business Relationship Management Business Service Planning Service Level Management 5. Risk Management and Issue/Problem Resolution: Experience in risk management. Experience in incident analysis ...

responsibility for ensuring customer satisfaction, optimising service delivery, driving continuous improvement and supporting the organisation’s strategic objectives by delivering value through effective service management, and reliable and high-quality IT services. Tracking and evaluating performance against SLAs and KPIs, the role holder will provide oversight to Senior Management to assist in proactive management of service providers, business decisions, and prioritisation of service impacting work deliverables. Duties/Responsibilities Primary governance liaison between IT and the central shared service team - building strong, trusting relationships that ensure IT service alignment with organisational needs. Monitor and enforce SLAs ...

range of stimulating, challenging and rewarding projects, helping to ensure successful delivery against agreed scope, schedule, budget, and quality standards, whilst driving strong governance, proactive risk management, and high-quality stakeholder engagement. You will work closely with sponsors and staff from operational, business support and IT services … well as with third party suppliers and vendors. Reporting to the Head of IT Programme Management, and working closely with the IT Programme Management Office, you will be joining a growing team of enthusiastic project and programme management professionals, who are focussed on driving and implementing digital ...

Management Accountant Location: Northwich - reasonable commuting distance required. Three weekly office days are non-negotiable, with flexibility to attend on-site during busy periods such as month-end. About the Job We’re looking for a proactive Management Accountant to join our Comms-care finance team … colleagues across finance and operations to deliver high-quality financial information and support an efficient, well-governed finance function. Key Responsibilities: Deliver accurate monthly management accounts, including P&L and balance sheet analysis for accounts within your remit. Prepare and post month-end journals including accruals, prepayments, COGS, payroll ...

Infrastructure Engineer, you will be the backbone of mission-critical secure environments. This is a high-impact role where you will provide proactive management and reactive support for customers within the National Security space. You won't just be "keeping the lights on"; you will be implementing automation … Developing and implementing improvements to operational and reference platform environments. Producing clear and concise technical documentation and supporting the Tech Lead with risk management. Proactive monitoring and stakeholder management, including service reporting and reviews. Embracing ITIL4 practices for agile platform operation delivery and operations. Ensuring compliance with industry ...

Infrastructure Engineer, you will be the backbone of mission-critical secure environments. This is a high-impact role where you will provide proactive management and reactive support for customers within the National Security space. You won't just be "keeping the lights on"; you will be implementing automation … Developing and implementing improvements to operational and reference platform environments. Producing clear and concise technical documentation and supporting the Tech Lead with risk management. Proactive monitoring and stakeholder management, including service reporting and reviews. Embracing ITIL4 practices for agile platform operation delivery and operations. Ensuring compliance with industry ...

Problem Management Lead Manchester (Office-based, up to 2 days WFH) 35 hours per week + paid overtime Salary £40,000 to £47,000 + Benefits We are proud to be partnering with a well-established Regional Law Firm in Manchester to recruit an experienced Problem Management Lead. … This is a key hire within their IT function, offering the opportunity to shape and drive a proactive Problem Management capability in a professional services environment where stability, performance and client service are critical. Reporting to the Technical Services Head, you will operate as a specialist 2nd/ ...

Working within the Operations Department providing support to the Client Management teams for proactive management of a portfolio of clients. To deliver exceptional client service, maintain internal and client relationships and effectively identify any risks to prevent loss of income and reputation to our business. Key Responsibilities … accounts). To complete the daily reconciliation of all cash receipt/collection transactions/postings to the bank and funding facility. Sales Ledger Management To ensure when remittances are received details and follow up dates are entered onto the customer ledger on the operating system along with verification ...

Working within the Operations Department providing support to the Client Management teams for proactive management of a portfolio of clients. To deliver exceptional client service, maintain internal and client relationships and effectively identify any risks to prevent loss of income and reputation to our business. Key Responsibilities ...

responsible for logging, triaging, and assigning technical incidents before managing their flow through to resolution. The Analysts will also play an active role in proactive management of incidents – removing blockers, ensuring both client and internal stakeholder are well represented and receiving the best level of service. **Candidates need … severity criteria. Handling simple admin requests such as new user setup and password setup. Accountable for data gathering, collation and report generation across incident management and other service activities. Contributing to the development, evolution and embedding of the operating model and the processes within it, assuring that they comply ...

spearhead the design of functional test equipment for circuit cards, sub-assemblies, and systems-driving quality through rigorous design standards, gated reviews, and proactive risk management. Your Key Responsibilities Include: Test Engineering Leadership: Provide technical direction and mentorship on small to medium-scale programmes. Design Ownership: Deliver robust, reliable ...

support for predominantly Windows-based desktop PCs and laptops, along with peripherals such as tablets, smartphones, and printers. The support team also oversees the proactive management and monitoring of client devices, networks and infrastructure including firewalls, routers, switches, corporate Wi-Fi solutions and cabling. Most of the support … attention to detail The capacity to communicate clearly and confidently with people at all levels Excellent written and verbal communications skills A natural time management discipline, especially on scheduling and prioritising tasks A passion for continual development and self-improvement A full clean driving license would be advantageous Entry ...

partners meet commercial, legal, regulatory and operational compliance standards across the Group. The role oversees supplier governance, vendor performance, partner network expansion, operational risk management and regulatory compliance, while supporting the Legal, Contracts, Sales, and Finance teams to ensure Penta’s operational standards are upheld across all jurisdictions. DUTIES … inefficiencies or compliance breaches. Monitor changes in industry standards and update internal programs accordingly. Stay abreast of emerging operational and compliance trends to ensure proactive risk management. Internal Training & Cross Functional Collaboration Provide guidance and training to employees on procurement, operational and compliance best practices. Coordinate with internal departments ...

first point of escalation for complex technical issues, including Major Incidents and Priority 1 tickets. Oversee ticket resolution, monitoring alerts, and ensuring proactive service management. Schedule and coordinate onsite visits where technical expertise is required. Produce service reports and participate in client service review meetings. Develop and refine team … solving, analytical, and troubleshooting abilities. Solid understanding of enterprise networking, infrastructure, and common IT technologies. Experience with ITSM or ticketing platforms (incident, request, change management). Strong communication skills, both written and customer-facing. Proactive, customer-focused mindset with strong ownership and accountability. Valid driving licence for client ...

national sales and profit targets. Forecast Reporting: Manage, optimise, and evolve the retailer network sales forecast process, ensuring timely and accurate reporting to enable proactive performance management by senior leadership. Field Team Enablement: Own, maintain, and continuously improve the Field Team Visit Deck. Ensure our regional teams have … dynamic, self-serve data that helps them influence retailer sales performance. Operational Reporting: Oversee the accurate and timely delivery of regular critical business and management intelligence, such as the End of Week (EoW) and End of Month (EoM) Reports. Champion the transition of these reports from manual Excel processes ...

clients and candidates, and confident using CRMs and MS Office. - High attention to detail, taking pride in accuracy and quality in every interaction. - Proactive time management, staying organised and performing under pressure to meet deadlines. - Creative problem-solving skills , finding innovative ways to engage niche or hard ...

prioritise and distribute work, ensuring alignment with organisational goals. Challenge teams to identify and address assumptions and risks throughout the delivery process, ensuring proactive risk management. Foster relationships for efficient cross-team collaboration and dependency management, enhancing overall organisational effectiveness. Collaborate with Technical Managers on resource allocation … technical and non-technical stakeholders. Skilled in communicating and visualising progress towards goals using delivery plans, metrics, and forecasting techniques. Preferred: Familiarity with delivery management tools like Jira, Confluence, Trello, or Azure DevOps to streamline workflows. Experience in strategic planning and contributing to high-level decision-making. Relevant Agile ...

clearing slow-moving or aged inventory while maintaining pricing discipline. Maintain accurate and timely sales forecasts and pipeline updates within the CRM. Provide proactive account management, including visibility of order backlogs and ensuring on-time delivery of shipments. Stay up to date with new vendors and attend relevant ...

communicate work assignments and expectations. Anticipate requirements and proactively manage available capacity. Inspect, monitor and report utilisation and efficiencies, proactively working with the Resource Management team to keep staff highly utilised and motivated. Undertake audit/review requirements as needed and provide input as necessary to guide service development … towards tactical and strategic objectives. Provide management, oversight and structure to the professional services operations processes. Work with your own and other departments, assisting in the resolution of technical escalations. Collaborate with sales and account management teams to understand client needs and explore opportunities to enhance service delivery. ...

support accurate monthly applications for payment and timely cash collection Protect project margin by preventing re-attendance, defects, delays, and handover disputes through proactive site management Dealing with major works projects over £70,000 Managing one direct report The ideal applicant will be Project Manager Entrance Systems with ...

Ensure proper customer follow-up and escalation. - Facilitate identification of control mechanisms and critical action/recovery paths for system components - Assist on providing Proactive Maintenance by monitoring and anticipating network performance with the result of avoiding issues/outages in the customer network. - Assist on providing conduct network …/KPIs - Support Corp Network project for Cisco ISE, ASA and Umbrella - Provide Network Design and architect responsibilities. - Provide the required Management Information & regular management updates. - Qualitative Input into the appropriate database/s to track and manage standard and bespoke processes. - Designing and implementing ...

closely with Education Advisors on renewal opportunities to ensuring a smooth sales cycle for the schools. Ensuring Your Success A demonstrable background within a proactive account management position, renewals or customer success role is an essential. You will be an excellent communicator both verbally and written with ...

organisations authoritative subject-matter expert, ensuring end to end compliance, overseeing risk posture, and enabling secure and resilient operations through structured governance and proactive risk management. In order to be suitable for this role of significant responsibility you must have proven experience of delivering a GRC strategy that ensure … alignment with business objectives and regulatory obligations. You will be an authority on ISO27001 and will have proven experience with risk management and security assurance. This is an outstanding opportunity for an accomplished GRC Manager to join a market leading business that invests heavily in its staff and offers ...

organisations authoritative subject-matter expert, ensuring end to end compliance, overseeing risk posture, and enabling secure and resilient operations through structured governance and proactive risk management. In order to be suitable for this role of significant responsibility you must have proven experience of delivering a GRC strategy that ensure … alignment with business objectives and regulatory obligations. You will be an authority on ISO27001 and will have proven experience with risk management and security assurance. This is an outstanding opportunity for an accomplished GRC Manager to join a market leading business that invests heavily in its staff and offers ...