26 to 35 of 35 Permanent Problem Management Jobs in the UK excluding London with Remote Work Options

averse and formally managed environment. Key responsibilities are to deliver both Business as Usual and Project requirements to our customer. Key Deliverables: - Incident and Problem Management - Creation and updating of documentation - Timely implementation of all changes - Working as part of project teams to design and deliver customer requirements more »

excellent service to IT customers. You will be responsible for the direct supervision of the IT Support team including 1:1s, delegation of workload management, skills matrix and training requirements. Whilst in this role you will also be expected to liaise with both IT customers and the Infrastructure and … Business Systems Teams to ensure continuity for problem management and service requests. What we offer Your work, your contribution, deserves to be recognised and rewarded. Have a look at the benefits we offer: Work life balance: Hybrid/flexible working arrangements 25 days annual leave, plus buy and … Onsite showers and toiletries provision Free onsite parking What youll be doing To manage the IT Helpdesk system, allocating problems and requests as appropriate. Management of the annual IT Hardware replacement programme. Assist with IT related purchase orders. Undertake any other duties of a similar level and responsibility as more »

that arise. Collaborate with cross-functional teams to resolve problems quickly. Conduct post-incident analysis to identify root causes & implement preventive measures. Work on problem management, including identifying recurring issues and implementing long-term solutions. Knowledge and Experience Relevant degree Computer Science, Information Technology, or related field. more »

averse and formally managed environment. Key responsibilities are to deliver both Business as Usual and Project requirements to our customer. Key Deliverables: - Incident and Problem Management - Creation and updating of documentation - Timely implementation of all changes - Working as part of project teams to design and deliver customer requirements more »

configuration. Collaborating with stakeholders, managing tickets and escalations related to Contact Centre Technologies across voice, chat, email, SMS, and related technologies. Support Incident and Problem Management functions with major incidents, working closely with suppliers to minimise downtime. Support with Technical Deliveries of new systems and applications working closely … best practice. CCaaS platform deployments and administration. Experience of working with Telephony Carrier Networks & NGN routing, Payment Applications & IVA solutions, ServiceNow, UC including VC Management is desirable. PCI-DSS Strong communication, problem-solving abilities, and the ability to work under pressure. A mission that gives back: You'll more »

and troubleshoot problems Work with developers, QAs and stakeholders to help solve complex problems Implement software updates and patches Assist with change control and problem management What experience do you need? Exposure to Linux Knowledge of Microsoft SQL/MYSQL/T-SQL PowerShell Shell Scripting (Bash/ more »

Partnership is specialist provider of IT Infrastructure and Support Services for over 25 years. Our core services are support desk, on site engineering, project management and delivery, storage and logistics and technical consultancy. We encourage our colleagues to progress, including into other teams and departments. Join our friendly company … MS Clustering, Active Directory Services, Group Policy, Windows Terminal Services, Certificate Services, ADFS, PowerShell. Experience supporting large/enterprise level infrastructures. Excellent analytical and problem-solving skills to achieve prompt resolution. Strong experience of incident and problem management. An understanding of service management standards and tools (ITIL … technologies: SAN, Fibre Channel Switches etc. IaaS and Cloud technologies; Microsoft Azure, Office 365. Networking, including TCP/IP, DNS, WINS, DHCP, wireless. System Management and monitoring technologies; SCOM, SCCM, MECM Anti-virus technologies Develop, produce, and maintain documentation. This role is subject to a clear standard DBS check more »

Partnership is specialist provider of IT Infrastructure and Support Services for over 25 years. Our core services are support desk, on site engineering, project management and delivery, storage and logistics and technical consultancy. We encourage our colleagues to progress, including into other teams and departments. Join our friendly company … MS Clustering, Active Directory Services, Group Policy, Windows Terminal Services, Certificate Services, ADFS, PowerShell. • Experience supporting large/enterprise level infrastructures. • Excellent analytical and problem-solving skills to achieve prompt resolution. • Strong experience of incident and problem management. • An understanding of service management standards and tools (ITIL … technologies: SAN, Fibre Channel Switches etc. • IaaS and Cloud technologies; Microsoft Azure, Office 365. • Networking, including TCP/IP, DNS, WINS, DHCP, wireless. • System Management and monitoring technologies; SCOM, SCCM, MECM • Anti-virus technologies • Develop, produce, and maintain documentation. This role is subject to a clear standard DBS check more »

are responded to, diagnosed, and resolved swiftly. Assist remote support engineers with incident resolution for any onsite devices. Create standard operational procedural documentation on problem resolution, fixes and updating the technical knowledge base. Transfer Knowledge to Tier 1, 2 & 3 Technical Support Engineers. Perform proactive maintenance on customer infrastructure. … as a Technical Services Coordinator with the ability to build key internal and external relationships, outstanding ticket hygiene, and exposure to project work and problem management. You will be a strong communicator both written and verbal, with excellent interpersonal skills and able to work cross-functionally with both internal … and external stakeholders. You will possess good time management and prioritisation skills, and have a good working knowledge of Microsoft technologies including Office 365, Active Directory, Azure administration, Intune & SCCM, and Veaam backup configuration and administration. Essential experience: Experience in deskside support or other user support functions. Knowledge and more »

importance. Ability to take the lead whilst being adaptable, to ensure the best outcome for the Business. Well organised and skilled in effective time management, people management, coaching, conflict resolution, task allocation, delegation and risk management. Keen interest in industry trends, particularly DevOps. Strong appetite for learning. Ability … the evolution and continuous improvement of team processes and approaches, whilst ensuring distribution of knowledge. Working with managers to support and enable Incident and Problem Management. “By applying to us you are agreeing to share your Personal Data in accordance with our Recruitment Privacy Policy - http://www.bet365careers.com more »