Coalville, Leicestershire, United Kingdom Hybrid / WFH Options
Hays Technology
scheme and other generous benefits This post is subject to DBS clearance.Hays Technology are working in partnership with a large public sector organisation in Coalville to recruit a Technology Process Improvement Analyst to join their Technology team on a permanent basis. Job Purpose: The Process Improvement Analyst will drive operational excellence internally. In this role, you … the continuous improvement of all housing operations. Principal duties and responsibilities: Conduct in-depth analysis of existing business processes including tenant services, repairs, asset management, and customer support. Create process maps (As-Is and To-Be) to identify inefficiencies, bottlenecks, and areas for improvement. Gather and document business requirements from stakeholders and operational teams. Recommend and design process … performance metrics (e.g., tenant satisfaction, repair times, rent arrears) to measure the effectiveness of current processes and proposed changes. Develop KPIs and dashboards to monitor the impact of business process changes. Assist in the planning and execution of process improvement projects, ensuring they are delivered on time and within budget. Work closely with ICT to integrate digital tools More ❯
My well established, market leading Client is urgently recruiting for a Senior Business ProcessAnalyst or Lead to drive end-to-end transformation through process redesign, governance, and change initiatives. You'll lead critical efforts to enhance efficiency, implement transformation roadmaps, and manage change across Agile and Waterfall projects - championing both iterative and phased delivery models. Lead … cross-functional process improvement across departments, leveraging Lean, Six Sigma, BPMN, and reengineering principles Design and deliver change initiatives , creating engagement strategies, communication plans, and training for smooth adoption. Plan, track, and implement Agile and Waterfall projects , tailoring approaches to project contexts: Agile: Sprint planning, backlog refinement, stand-ups, retrospectives; translate requirements into user stories and acceptance criteria Waterfall … velocity, cycle time) and traditional milestones Support change management , facilitating cultural shifts and leadership engagement, using models like Lewin's 3-step Required Qualifications: Proven experience in business transformation, process optimisation, or operations strategy. Proven experience driving change initiatives and transformation programs (e.g., process re-engineering, digital transformation, organisational change). Hands-on delivery in both Agile and More ❯
Ipswich, Suffolk, England, United Kingdom Hybrid / WFH Options
Picture More
Legal Process Improvement Business Analyst Ipswich, Colchester, Norwich or Cambridge Hybrid Working Permanent £55,000 Role Overview The Legal Process Improvement Business Analyst will be responsible for improving the efficiency, quality, and delivery of legal services by redesigning and optimising workflows. This role focuses on identifying inefficiencies, leading process improvement initiatives, and implementing solutions using … Agile frameworks (e.g., Scrum, SAFe). Key Responsibilities Analyze and improve existing legal and operational processes. Collaborate with legal and business teams to gather insights and drive changes. Lead process improvement projects using Agile methods. Document process maps, specifications, and user guides. Support adoption of new tools and processes through training and change management. Monitor quality and performance … post-implementation. Contribute to strategic and operational planning. Requirements Proven experience in process improvement within professional or legal services. Strong understanding of Lean, Six Sigma, and Agile methodologies. Strong analytical, problem-solving, and communication skills. Experience leading cross-functional initiatives. Certifications (e.g., Lean Six Sigma, ScrumMaster) preferred. Degree desirable but not essential with relevant experience. Benefits Competitive salary and More ❯
Coalville, Leicestershire, East Midlands, United Kingdom Hybrid / WFH Options
emh group
ICT Process Improvement Analyst (Value Stream Analyst) Based : Hybrid working – initially during probationary period you will be required to work 3 days in the office at Memorial House in Coalville with 2 days working from home. Following the 6-month probationary period this will then change to an average of 2 days in the office at Memorial … hours of 8am and 6pm to be agreed with line manager. Salary: £43,001 - £47,7779 per annum (ICT RFJ 7) The role We are looking for a ICT Process Improvement Analyst who will drive operational excellence within our social housing services. In this role, you will analyse and optimise business processes to ensure efficient, cost-effective, and … improvement of our housing operations. You will be conducting in-depth analysis of existing business processes including tenant services, repairs, asset management, and customer support, and recommending and designing process enhancements that streamline operations, reduce costs, and improve service quality. Working with external partners, contractors, and regulatory bodies to ensure process improvements meet compliance and customer expectations, you More ❯
Employment Type: Permanent, Part Time, Work From Home
Our client a world leader in powerful brands, innovative products with an exceptional team and award winning customer service are looking for a Business Processanalyst to support business projects and initiatives across the stakeholders ideally you will have an understanding of Digital Marketing. Manage the roadmap of change requests in the Digital Marketing scope Work with the … business to produce clear and well documented business requirements, process and data flow diagrams and key user guides. Work with relevant business stakeholders to understand and define the as-is and to-be end-to-end business processes and requirements Analyse the impact of the proposed solutions across the end to end process, ensuring the proposed solutions and … and requirements of the business Coordinate and manage User Acceptance Testing (UAT) effort with IT and our key users Produce documentation to support key user training Identify opportunities for process improvement and make recommendations – through process reviews, or data analysis You will be to supporting the Digital Marketing Team, working closely with other Business Analysts in the department More ❯
IT Training and Process Support Analyst North Yorkshire Hybrid £ Negotiable A leading multi service Law Firm in North Yorkshire are hiring an experiencedIT Training and Process Support Analystto join their team. The IT Training and Process Support Analystrole will be people facing supporting the rollout of new technology and processes and driving efficiency and best practice. … Responsibilities include: Delivering training sessions Developing training guides Process efficiency Support with process related queries Work with teams to improve processes Project support and management Systems onboarding training Requirements: Experience in IT training and delivery (either within legal or professional services) Proven process improvement A people person passionate about skill development A professional that can liaise with More ❯