Select how often (in days) to receive an alert: ProcessImprovement Senior Manager (Program Nova) ProcessImprovement Senior Manager (Program Nova) Haddenham (UK), Hunt Valley (US) - hybrid model Position Overview Working as a member of the Program team under the general supervision of the Global Process Owner, the primary purpose of this role is to … work as a business partner to provide leadership, direction and functional expertise to establish and execute a data driven approach to continuous improvement, delivering a large-scale program and creating a world-class high-performance organization. The ProcessImprovement Senior Manager is responsible for driving efficiency improvements within the assigned process domain (Payroll, Time Management or … Benefits) by developing process standardization strategy & leading process improvements in accordance with methodologies such as, but not limited to, the process deep dive lifecycle, RCA, Lean 6Sigma as well as providing insights into industry best practice tools to deliver cost improvement and process standardization through automation, digitalization, and process discipline. Key Responsibilities • Operational excellence More ❯
Stapeley, Nantwich, Cheshire, England, United Kingdom
QA
for a sustainable future. They believe a more sustainable food system starts with better breeding and genetics. Overview: You will be responsible for analysing business requirements, identifying opportunities for improvement through data analysis using Lean Six Sigma methodologies, and working with stakeholders to implement solutions that add value to the business. Responsibilities include gathering and documenting requirements, facilitating communication … will be working in an Agile environment involving full SDLC covering UK time zone (covering up to 5pm UK time) and will be reporting into the Product Management and ProcessImprovement team. Responsibilities: Processimprovement: Identify opportunities for process improvements within the ART through data analysis, focusing on increasing efficiency, reducing waste, and delivering higher … value to the business. Create process models, diagrams and flowcharts to represent current and future state processes. Requirements gathering : Collaborating with stakeholders to analyse and document business requirements and user stories to ensure alignment with business objectives and strategic goals. Ensure we have captured the desired business outcome and the key performance indicators that we tell us what good More ❯
ProcessImprovement Specialist , WW RCX - Product Lifecycle Support At Amazon Worldwide Returns & ReCommerce (WWRR), we aspire to zero: zero cost of returns, zero waste, and zero defects. We are an agile, innovative organization dedicated to 'making zero happen' to benefit our customers, company, and environment. We are constantly innovating to create long-term value at Amazon by investing … bottom line. WWRR includes business, product, program, operational, data, and software engineering teams, who together manage the lifecycle of returned and damaged products. We are looking for a skilled processimprovement specialist to be a part of the Product Lifecycle Support team. In this role, you will be working with brands, product managers, software developers, program managers, and … operational partners to improve the seller experience. As a ProcessImprovement Specialist, you will champion global Amazon processes, identify improvement opportunities, and drive the change management, testing, and content creation for new seller experience products worldwide. The ideal candidate has strong business acumen, have the ability to communicate with stakeholders on multiple levels, demonstrate ownership, and will More ❯
Coalville, Leicestershire, England, United Kingdom Hybrid / WFH Options
Hays Specialist Recruitment Limited
scheme and other generous benefits This post is subject to DBS clearance.Hays Technology are working in partnership with a large public sector organisation in Coalville to recruit a Technology ProcessImprovement Analyst to join their Technology team on a permanent basis. Job Purpose: The ProcessImprovement Analyst will drive operational excellence internally. In this role, you … to ensure efficient, cost-effective, and tenant-focused service delivery. You will work closely with teams across the organisation to streamline workflows, integrate digital solutions, and support the continuous improvement of all housing operations. Principal duties and responsibilities: Conduct in-depth analysis of existing business processes including tenant services, repairs, asset management, and customer support. Create process maps … As-Is and To-Be) to identify inefficiencies, bottlenecks, and areas for improvement. Gather and document business requirements from stakeholders and operational teams. Recommend and design process enhancements that streamline operations, reduce costs, and improve service quality. Support the implementation of Lean or Six Sigma methodologies to eliminate waste and drive continuous improvement. Ensure changes align with regulatory standards More ❯
PO cycle time and SOBD timelines, partnering with Category Managers and cross-functional teams. You'll be responsible for developing and implementing analytics frameworks, managing supplier relationships, and conducting process benchmarking to drive synergies. Your role will involve creating comprehensive training content, improving supplier and Category Manager onboarding, and conducting operational analysis to enhance procurement efficiency across IPS. This … position requires a strategic thinker with analytical skills, capable of identifying and implementing process improvements that have a significant impact on AWS's procurement operations. You'll need to demonstrate leadership in driving change, ability to influence stakeholders across multiple levels, and a track record of delivering measurable results in a fast-paced environment. Key job responsibilities Subject Matter … all processes within the Infrastructure Operations Planning & Sourcing Organization. Provide expert guidance and support to team members and stakeholders. Stay abreast of industry best practices and emerging trends. Strategic ProcessImprovement: Spearhead and drive progress on all ProcessImprovement & Automation initiatives across the organization. Lead end-to-end process revamp projects, from strategic planning to More ❯
strategy for HR People Services and support other processes within the Global Business Services (i.e. Finance, Supply Chain, procurement, etc.) Develop, improve and maintain a global framework for SOPs, process documentation, FAQs, and internal knowledge bases. Oversee taxonomy, templates, and content structure across systems (e.g., Confluence, EDCM, SharePoint). Establish governance models with content owners across 5 locations and … service lines. Ensure consistent updates, version control, content creation and lifecycle management. Promote adoption of KM best practices through training, change management, content creation and engagement. Partner with Operations, Process Excellence, CoEs and Service Line Leads to standardize and optimize documentation. The experience we're looking for Bachelor's degree in business, HR, or related discipline. 5+ years in … global business services environments. Familiarity with knowledge platforms like EDCM, SharePoint, or similar tools. Exceptional communication, coordination, and stakeholder engagement skills. The skills for success Data and Analytics, HR ProcessImprovement; Process management; HR Processimprovement, Courageous leadership, Organisational structure, Storytelling; Data led storytelling, Execute plans, Strategic mindset, Digital literacy, HR Data Analysis; Data management More ❯
hybrid – 2/3 days on site in Edinburgh Occasional time in Bath (expenses paid) CCP are collaborating with a rapidly growing fintech organisation with the appointment of a ProcessImprovement Support Lead to join their forward thinking and fast paced team in Edinburgh. Are you an ambitious leader who is motivated by improving operational processes and the … inject new life into various industries. They offer an efficient and contemporary platform are looking for someone with the vison and capabilities to continually drive strategic shifts. As a ProcessImprovement Support Lead, you will play a vital role in assisting your team with complex escalations while using data to craft and executing a forward-thinking B2B customer … about exceptional service and have the technical expertise to thrive in a fast-paced and agile environment. Daily Duties Include: Review and refine operational workflows, continually looking to implement process improvements to increase efficiency. Organise and lead your team to ensure service levels are met and industry standards are exceeded, acting as a SME for complex queries for your More ❯
and internal AML/KYC requirements. The GBGM AML Onboarding team is responsible for reviewing and approving account opening documentation globally. The role includes supporting the GBGM AML Onboarding Process Owner in providing oversight in all process improvements, risks and controls. In addition the role will focus on Team performance analysis and reporting. We are looking for a … multiple operations functions and products. Responsibilities: Provide support globally on audit issues, control enhancements, JDIS's, MRA's, MRIA's and any other audit related items. Scrutinize and challenge process performance (KPI's, KRI's) Monitor and govern the Quality assurance process and ensure the right controls are in place for this to be effective. Continuously identify risk … and processimprovement items. Co-ordinate Processimprovement initiatives aimed at improving client experience, reducing risk and ensure we are aligned to key strategic priorities. Drive collaborative efforts to advance tools, technology, and ways of working to better serve an evolving client base Analyse and design dashboard visualizations, metrics, and reports to enable data-driven actions More ❯
truly global brand are seeking experienced Business Architect to assist in there Digital transformation across all platforms. The role holder will provide proactive proposals to the business for continuous improvement and innovation or cost optimisation, ensure correct security and IT policies are in place to minimise business risks and manage cost down by simplifying the IT landscape - reducing the … the Systems Development strategy in function of services, processes, functions and information. Develop solutions that address the tactical and strategic goals for the business while sustaining and driving further process standardization across the Enterprise through your evaluation, design and solutioning for processimprovement requests. Help define business requirements for new initiatives and gather current business requirements and … user perspective for processimprovement design. Identify integration opportunities for business system management applications and other applicable interdependent technology assets to maximize their capabilities to drive process efficiency, effectiveness and/or affordability. Provide expertise on systems integrations and potential issues/bottlenecks. Drive cross functional process alignment, manage and provide guidance on BPM technology tools More ❯
support your finances, wellbeing and family. Working Pattern: Permanent Full Time Flexible First options available The role As Delivery Manager, you'll be at the forefront of project and processimprovement within the Finance Process & Change (FP&C) function. Working closely with Delivery Leads, your tasks will involve managing initiatives, ensuring adherence to agreed plans, timelines, and … outcomes. Collaborating with Corporate IT, product owners, and finance stakeholders will be vital to execute change activities successfully and infuse process enhancements. You will Plan and deliver projects and process improvements while communicating with Corporate IT and delivery teams. Document, track, and execute tasks, milestones, and deliverables efficiently. Support project documentation preparation including workshop materials and status updates. … interdependencies and promptly address delivery risks and issues. Conduct hands-on project management across numerous change initiatives. You have Experience in change delivery and transformation work with a relevant processimprovement and/or project management qualification such as Lean Six Sigma, MSP, PRINCE2, Agile PM. Experience managing risks and articulating key project delivery impacts. Understanding of financial More ❯
ready for the business reviews. Develop, standardize, and improve regular analyses and reports to share business and financial insights, and support monthly/quarterly/annual reporting and forecasting process (i.e. support MBR, QBR, AOP, etc.). Build and update dashboards, PowerPoint and other business intelligence tools by data mining in various systems. Regularly analyse data to identify trends … areas of improvement, and potential risks of operations against important metric. Collaborate with key internal partners in the region to ensure alignment and effective communication. Support Finance leadership to meet divisional finance reporting and analysis requirements. Consistently meet assigned targets and fulfil Service Level Agreements (SLAs). Ensure the performance of all tasks is carried out in accordance with … company policies, internal controls and Sarbanes-Oxley requirements. Additional tasks include: Drive the culture of continuous processimprovement within the team. Collaborate with GPO and serve as subject matter expert for all processes. Support with the creation and update of process documentation and training materials for complex processes, as needed. Participate actively to projects - including department or More ❯
International applications being negatively impacted by IT Changes. The Change Analyst will be part of a team who are responsible for the facilitation and governance of the Change Management process, within the Service Management toolset. Key Responsibilities: Quality review proposed changes and approve for production implementation. Ensure the quality and timeliness of Change flow. Manage the Change Advisory Board … artefacts and chair the meeting effectively. Identify, log, track and implement processimprovement opportunities. Analyse the data from the tool to identify and support Improvement opportunities. Design and implement reports and dashboards for stakeholders to ensure transparency of the process and changes. Help, train and guide stakeholders in adhering to the change process. Conduct Post deployment … learnt actions from those reviews. Support the wider Service Management team to protect products from unplanned interruptions to service. Work with the Corporate team to introduce enhancements to the process Performance Objectives: Ensure quality changes are being raised and that due process is being followed by all stakeholders. Organise and Chair the weekly Change Advisory Board Meeting (CAB More ❯
objectives. - Ensuring Building heath and inventory metrics with best in class quality metrics - Collaborate with stakeholders. Taking up cross functionally the adoption of best practices. - Proactively identify and lead processimprovement initiatives - Learn and understand the system interventions for order processing. Apprise teams down the line of new process implementation and control measures required. - Carryout resources planning … Amazon (blue badge/FTE) experience - Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays PREFERRED QUALIFICATIONS - 2+ years of performance metrics, processimprovement or lean techniques experience Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation … or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other More ❯
Manchester Area, United Kingdom Hybrid / WFH Options
NCC Group
need to keep abreast of employment law in the UK and have experience across Europe, to ensure our people processes and training materials are updated with any legal or processimprovement changes as appropriate. In addition to generalist advisory support to the business, you will be involved in processimprovement activity to help ensure a continuous … improvement approach. You will also support our service deliver project, involving globalization of our people policies and the on-going development of self-serve approach for colleagues and managers. This role will involve data and reporting requirements to support the business areas as required, so you will need to be familiar with Workday and comfortable extracting data and reports. … Policy (candidate-privacy-notice-261023.pdf (nccgroupplc.com)). We are committed to diversity and flexibility in the workplace. If you require any reasonable adjustments to support you during the application process, please tell us at any stage. Please note that this role involves mandatory pre-employment background checks due to the nature of the work NCC Group does. To apply More ❯
support for various software and systems, ensuring that business operations run as efficiently as possible. This is a varied role, involving a mix of 1st line support, data analytics, processimprovement, and general project-based work. You'll respond promptly to user queries, escalating more technical issues where necessary, and provide exceptional customer service. You'll investigate recurring … to ensure accuracy, and regularly analyse data and produce insightful reports with use of Excel. Beyond this, you'll get involved in more general project-based work such as processimprovement projects, the roll-out of a new software or upgrade, and will have the opportunity to lead on these too. If you're skilled in Excel, have More ❯
support for various software and systems, ensuring that business operations run as efficiently as possible. This is a varied role, involving a mix of 1st line support, data analytics, processimprovement, and general project-based work. You'll respond promptly to user queries, escalating more technical issues where necessary, and provide exceptional customer service. You'll investigate recurring … to ensure accuracy, and regularly analyse data and produce insightful reports with use of Excel. Beyond this, you'll get involved in more general project-based work such as processimprovement projects, the roll-out of a new software or upgrade, and will have the opportunity to lead on these too. If you're skilled in Excel, have More ❯
Cambridge, Cambridgeshire, England, United Kingdom
Tenth Revolution Group
support for various software and systems, ensuring that business operations run as efficiently as possible. This is a varied role, involving a mix of 1st line support, data analytics, processimprovement, and general project-based work. You'll respond promptly to user queries, escalating more technical issues where necessary, and provide exceptional customer service. You'll investigate recurring … to ensure accuracy, and regularly analyse data and produce insightful reports with use of Excel. Beyond this, you'll get involved in more general project-based work such as processimprovement projects, the roll-out of a new software or upgrade, and will have the opportunity to lead on these too. If you're skilled in Excel, have More ❯
Cambridge, Cambridgeshire, England, United Kingdom
Tenth Revolution Group
support for various software and systems, ensuring that business operations run as efficiently as possible. This is a varied role, involving a mix of 1st line support, data analytics, processimprovement, and general project-based work. You'll respond promptly to user queries, escalating more technical issues where necessary, and provide exceptional customer service. You'll investigate recurring … to ensure accuracy, and regularly analyse data and produce insightful reports with use of Excel. Beyond this, you'll get involved in more general project-based work such as processimprovement projects, the roll-out of a new software or upgrade, and will have the opportunity to lead on these too. If you're skilled in Excel, have More ❯
Sheffield, South Yorkshire, England, United Kingdom
Hays Specialist Recruitment Limited
objectives, scope, deliverables, timelines, and KPIs Conduct site assessments and interpret space and client requirements Develop and manage cross-functional plans with clear milestones and resource allocation Systems Development & ProcessImprovement:- Design and implement Microsoft-based operational systems and joined-up planning processes Lead the creation and rollout of Group CRM systems with the Digital Delivery team Maintain … Reporting & Analysis Generate reports and dashboards (e.g. enquiries, conversion rates, KPIs) using Excel Track sales team performance and report insights to Management and SLT Analyse project results for continuous processimprovement Client & Stakeholder Coordination Act as primary contact for external clients during project lifecycles Gather requirements, manage expectations, and communicate effectively across teams Ensure project delivery aligns with More ❯
Kirk Sandall, Doncaster, South Yorkshire, England, United Kingdom
Hays Specialist Recruitment Limited
objectives, scope, deliverables, timelines, and KPIs Conduct site assessments and interpret space and client requirements Develop and manage cross-functional plans with clear milestones and resource allocation Systems Development & ProcessImprovement:- Design and implement Microsoft-based operational systems and joined-up planning processes Lead the creation and rollout of Group CRM systems with the Digital Delivery team Maintain … Reporting & Analysis Generate reports and dashboards (e.g. enquiries, conversion rates, KPIs) using Excel Track sales team performance and report insights to Management and SLT Analyse project results for continuous processimprovement Client & Stakeholder Coordination Act as primary contact for external clients during project lifecycles Gather requirements, manage expectations, and communicate effectively across teams Ensure project delivery aligns with More ❯
IT, where you can ideally utilise your Service Now experience, as part of an end to end solution, in leading key programmes across the end to end solutions and processimprovement activity, such as: Own the end-to-end design and implementation of Service COE solutions, including oversight of the end to end design for all of our … our existing solutions and translate them into functional solutions. Build and maintain relationships across different departments to promote the value of the Service CoE solutions and drive connected planning. ProcessImprovement : Drive efficiency using methodologies like Lean Six Sigma or Agile. Conduct regular reviews and assessments of existing solutions to identify areas for improvement. Ensure compliance with industry … design, ideally with ServiceNow as part of an integrated solution. Education : Degree or equivalent professional qualification. Plus, proven knowledge of methodologies like Lean Six Sigma or Agile to drive process improvements. Plus, an understanding of how to align the CoE's and E2E solution goals with the overall business strategy Methodologies : Familiarity with Agile, Lean Six Sigma, and change More ❯
and determine productivity requirements to meet objectives Maintain building health and inventory metrics with top-quality standards Collaborate with stakeholders and adopt best practices cross-functionally Identify and lead processimprovement initiatives Understand system interventions for order processing and communicate new processes Plan resources periodically and coordinate with resource planning and finance teams to address capacity constraints Manage … s degree or equivalent, or 2+ years of Amazon experience Ability to work flexible schedules, including weekends, nights, and holidays PREFERRED QUALIFICATIONS 2+ years of experience with performance metrics, processimprovement, or lean techniques Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you need workplace accommodations during the application and hiring processMore ❯
Woking, Surrey, England, United Kingdom Hybrid / WFH Options
We Do Group
focused management accounting role, offering exposure to budgeting, forecasting, stakeholder reporting, and operational insight — while still owning core elements of the monthly close. You’ll also be involved in processimprovement and help shape how finance supports a fast-changing, high-growth environment. You’ll be: Preparing accurate and timely monthly management accounts with insightful commentary Supporting budgeting … cycles Business partnering with project managers and operational teams Presenting monthly packs and performance updates in review meetings Owning and improving month-end processes, including journals and reconciliations Driving process improvements, automation, and reporting efficiency Assisting with audit preparation and compliance requirements Supporting the implementation of Power BI and financial systems upgrades Mentoring junior team members (with a route … edge Comfortable analysing data and turning it into insight for non-finance teams Confident presenting financials to operational and commercial stakeholders Strong understanding of ledgers, controls, and financial reporting Processimprovement mindset with hands-on experience automating or streamlining finance tasks Advanced Excel skills; experience with Power BI or ERP systems (e.g. Sage) is a bonus Experience in More ❯
regulations, building product enquiries, orders and estimating? Do you want to apply your skills in a global organisation, where we are passionate about challenging the current state and facilitating processimprovement and best practice initiatives? Here at JELD-WEN UK, a global organisation that produces and manufactures Doors and Doorsets, we're looking for a Technical Services Manager … growth. You will be keen to work onsite, alongside our internal teams to provide team supervision & leadership, customer service oversight, and r oot cause analysis and issue resolution alongside processimprovement and standardisation. We offer a competitive salary, performance related bonus, 25 days holiday, 7.5% pension, medicash health care plan, salary sacrifice schemes and much more. What your … timely and professional handling of customer inquiries, complaints, and escalations. Monitor service levels and implement improvements to enhance customer satisfaction. Lead customer service transformation initiatives, including system upgrades and process redesigns. Oversee the preparation, review, and approval of quotes for commercial door sets and kits. Ensure accurate and timely entry of customer orders, including RMI and bespoke requests. Coordinate More ❯
Crawley, Sussex, United Kingdom Hybrid / WFH Options
Virgin holidays
functional and technical specifications, and contribute across the Virgin Atlantic development lifecycle - with a particular focus on our Holidays Reservation systems and associated platforms. This role blends business analysis, processimprovement, and testing responsibilities, supporting both business-as-usual (BAU) functions and transformational initiatives. Your Day-to-Day Will Include: Supporting the delivery of secure, high-performance technology … and managing deliverables and timelines, escalating where needed. Driving the quality and consistency of analysis deliverables to meet agreed standards. Participating in cross-functional groups to promote best practices, process standardisation, and toolset optimisation. Providing support during Change Release cycles About you ️ Strong background in Software Delivery, QA Testing, and ProcessImprovement Experience with multiple delivery methodologies More ❯