1 to 25 of 57 Permanent Process Management Jobs in the UK excluding London

Head of Process Management/ITIL Process Manager Leeds area, Hybrid role – As Head of Process Management/ITIL Process Manager you will be responsible for leading Knowledge Management, Problem Management, Change Management, Release Management & Service Asset and Configuration Management. Successful Head of Process Management/ITIL Process Manager will be responsible for collaborating with Service Desk Managers to deliver and manage a fully integrated ITIL best practice Framework. As Head of Process Management/ITIL Process Manager you should act as lead for Service Integration in a multi tower environment to define, develop, implement, adopt, and optimise process across all Service Towers … within the SIAM model. Ideally as Head of Process Management/ITIL Process Manager would have ITIL Managing Professional (MP) or ITIL Strategic Leader (SP) certification and previous experience within the same sort of role with strong line management. As you’ll be collaborating with cross-functional teams and stakeholders, excellent communication is a must and organisational More ❯

ITIL Process Manager/Head of Process Management Leeds area, Hybrid role – As ITIL Process Manager/Head of Process Management you will be responsible for leading Knowledge Management, Problem Management, Change Management, Release Management & Service Asset and Configuration Management. Successful ITIL Process Manager/Head of Process Management will be responsible for collaborating with Service Desk Managers to deliver and manage a fully integrated ITIL best practice Framework. As ITIL Process Manager/Head of Process Management you should act as lead for Service Integration in a multi tower environment to define, develop, implement, adopt, and optimise process across all Service … Towers within the SIAM model. Ideally as ITIL Process Manager/Head of Process Management would have ITIL Managing Professional (MP) or ITIL Strategic Leader (SP) certification and previous experience within the same sort of role with strong line management. As you’ll be collaborating with cross-functional teams and stakeholders, excellent communication is a must and More ❯

The purpose of this role is to manage and lead a Workflow Orchestration project, with a key focus people, process, technology adoption and optimising ways of working to enhance our client's journey and our employee experience. We are looking for an experience and dynamic individual to work with our teams to enhance our service delivery offering, working closely … with other members of the Transformation team, particularly people change management, and technology to maximise success of delivery, adoption and realisation of benefits. The ideal candidate has a strong background in business transformation project management, process management, technical tool implementation and people leadership with a passion for driving operational excellence through orchestration technologies. This role will … Project Planning and Execution: Develop and implement project/programme plans, including scope, schedule, budget, and resource allocation. Ensure successful execution of projects from initiation to adoption. Workflow and Process Optimisation: Collaborate with teams to design orchestrated workflows that integrate across systems and teams. Support the organisation to establish standards and best practices for workflow orchestration usage. Stakeholder Management More ❯

sector, is seeking a passionate and detail-oriented Logistics Technical Analyst to join their dynamic team! If you have a knack for problem-solving and a desire to drive process improvements, this might be the perfect opportunity for you! Key Responsibilities : As the Logistics Technical Analyst, you will play a vital role in ensuring the smooth operation of centralized … logistics activities. Your main responsibilities will include : Data Integrity: Monitor and correct exceptions in SAP material master data to support Material Requirements Planning and warehouse processes. Process Management: Manage a robust change request process for operational and strategic changes to master data. Supplier Coordination: Lead the introduction of new suppliers into the Just in Sequence (JIS) process, coordinating between various stakeholders. Order Management: Oversee the Pre-Series Car Order Management process, ensuring adherence to PEP timings. Technical Support: Provide a technical support service for Vendor Planning, Logistics Planning, and Pre-Series Logistics teams. What We’re Looking For : To excel in this role, you should possess the following skills and qualifications : Experience: Proven More ❯

sector, is seeking a passionate and detail-oriented Logistics Technical Analyst to join their dynamic team! If you have a knack for problem-solving and a desire to drive process improvements, this might be the perfect opportunity for you! Key Responsibilities : As the Logistics Technical Analyst, you will play a vital role in ensuring the smooth operation of centralized … logistics activities. Your main responsibilities will include : Data Integrity: Monitor and correct exceptions in SAP material master data to support Material Requirements Planning and warehouse processes. Process Management: Manage a robust change request process for operational and strategic changes to master data. Supplier Coordination: Lead the introduction of new suppliers into the Just in Sequence (JIS) process, coordinating between various stakeholders. Order Management: Oversee the Pre-Series Car Order Management process, ensuring adherence to PEP timings. Technical Support: Provide a technical support service for Vendor Planning, Logistics Planning, and Pre-Series Logistics teams. What We’re Looking For : To excel in this role, you should possess the following skills and qualifications : Experience: Proven More ❯

We are seeking a top-tier Lead in Business Process Architecture with a strong emphasis on business architecture to lead the design, alignment, and optimization of the bank's processes across all layers of Process architecture, including IT architecture, digital architecture, and data architecture. This role is pivotal in ensuring that the bank's business processes are effectively … engineered, reimagined, and managed for maximum scalability, time-to-business (STB), efficiency, and cost-effectiveness. The role includes spearheading the end-to-end process optimization across Financial Crime control functions ensuring that every process and function is documented with a process landscape/optimized. The ideal candidate will have deep expertise in Financial Crime activities and Business … Process Engineering with an extensive track record in the banking sector. They must possess a profound understanding of core banking products and operations, spanning retail banking, corporate banking, risk management, and back-office functions. As part of the bank's transformation leadership team, this role demands a blend of strategic leadership and hands on involvement, working closely with More ❯

of availability, performance and support. This role collaborates with internal and external stakeholders, including third-party vendors, to optimise system solutions and align them with business objectives. OUTCOMES Change Management Strategy: Develop and implement frameworks for managing changes to business systems, ensuring alignment with organizational objectives. System Architecture & Design: Define and oversee system architecture, ensuring solutions are scalable, secure … minimise disruption to business operations. Post-Implementation Review & Continuous Improvement: Monitor system performance post-deployment, gather feedback, and drive ongoing improvements based on user experience and operational needs. Release Management: Coordinate software releases, ensuring smooth deployment and transition into production environments. Risk Management: Identify potential risks in system implementation and proactively develop mitigation strategies. Platform Operations, Management … DCS Technology function is structured as follows; Technology Business Partner Business Applications Team comprising Architecture, Delivery, Operations and Support. Infrastructure Team comprising Architecture, Delivery Operations and Support. IT Service Management Team compromising Service Support, Service Delivery and ITSM Process Management Project Management Other key internal and external stakeholders include Major Build and Operations Lifecycle Design and More ❯

of availability, performance and support. This role collaborates with internal and external stakeholders, including third-party vendors, to optimise system solutions and align them with business objectives. OUTCOMES Change Management Strategy: Develop and implement frameworks for managing changes to business systems, ensuring alignment with organizational objectives. System Architecture & Design: Define and oversee system architecture, ensuring solutions are scalable, secure … minimise disruption to business operations. Post-Implementation Review & Continuous Improvement: Monitor system performance post-deployment, gather feedback, and drive ongoing improvements based on user experience and operational needs. Release Management: Coordinate software releases, ensuring smooth deployment and transition into production environments. Risk Management: Identify potential risks in system implementation and proactively develop mitigation strategies. Platform Operations, Management … DCS Technology function is structured as follows; Technology Business Partner Business Applications Team comprising Architecture, Delivery, Operations and Support. Infrastructure Team comprising Architecture, Delivery Operations and Support. IT Service Management Team compromising Service Support, Service Delivery and ITSM Process Management Project Management Other key internal and external stakeholders include Major Build and Operations Lifecycle Design and More ❯

of availability, performance and support. This role collaborates with internal and external stakeholders, including third-party vendors, to optimise system solutions and align them with business objectives. OUTCOMES Change Management Strategy: Develop and implement frameworks for managing changes to business systems, ensuring alignment with organizational objectives. System Architecture & Design: Define and oversee system architecture, ensuring solutions are scalable, secure … minimise disruption to business operations. Post-Implementation Review & Continuous Improvement: Monitor system performance post-deployment, gather feedback, and drive ongoing improvements based on user experience and operational needs. Release Management: Coordinate software releases, ensuring smooth deployment and transition into production environments. Risk Management: Identify potential risks in system implementation and proactively develop mitigation strategies. Platform Operations, Management … DCS Technology function is structured as follows; Technology Business Partner Business Applications Team comprising Architecture, Delivery, Operations and Support. Infrastructure Team comprising Architecture, Delivery Operations and Support. IT Service Management Team compromising Service Support, Service Delivery and ITSM Process Management Project Management Other key internal and external stakeholders include Major Build and Operations Lifecycle Design and More ❯

we've experienced significant growth — and as we embrace an AI-first future, this is a unique opportunity to be part of our journey. Job Description Key Responsibilities Sales Management Develop and maintain an understanding of our territories, marketplace, competitive offerings, and other business issues relevant to the position. Write and execute comprehensive sales plans to match company strategy. … and service pricing plans. Prepare, report on, and present sales forecasts/results, activities, and plans with accuracy. Provide presentations, product demonstrations, and general support to prospective clients. Sales Process Management Be accountable for individual and team targets and results. Evaluate and improve existing sales processes, ensuring consistency and efficiency across the team. Ensure clear processes are in … systems to ensure full utilization and accurate data inputs. Monitor and report on sales performance, utilizing key performance indicators (KPIs) to track progress and identify areas for improvement. Team Management & Talent Development Coach, build, and nurture the Sales Team, driving a high-performance culture across the business. Drive performance and accountability by conducting regular team meetings and one-on More ❯

Practice Group/Department: IT Regional - Service Desk Management - Newcastle Job Description We're Norton Rose Fulbright - a global law firm with over 50 offices and 7,000 employees worldwide. We provide the world’s preeminent corporations and financial institutions with a full business law service. At Norton Rose Fulbright, our strategy and our culture are closely entwined. We … part of the team actively assisting in resolving issues as well as your leadership responsibilities. Key Responsibilities The role will involve but is not limited to the following: Team Management: Ensuring that your team rota is managed, and the appropriate number of staff are available at the prescribed times. Taking joint responsibility with the Service Desk Team Leader (Desktop … for customer escalations Part of the internal Service Desk escalation team, acting as a technical point of contact for the Service Desk Analysts, Senior Service Desk Analysts and Apprentices Process Management: Identifying service improvement initiatives for the Service Desk and ensuring these are documented, reported up and adhered to by the Service Desk Assist the Service Desk Manager More ❯

team. You will provide a comprehensive administrative function, with a strong recruitment bias. Working closely with divisional leaders you will advise on HR matters such as disciplinary procedures, performance management, absence management, learning and development and the like. It’s a fantastic opportunity for someone who is looking to develop and grow their HR knowledge and learn from … maintain accuracy and meet deadlines. CIPD qualified or working towards is advantageous but not essential. Amongst other tasks, you will be responsible for: Supporting with the full 360 Talent Management, ensuring a smooth and efficient process, this will include ensuring sign off is complete right through to offer letter and onboarding. Employee relations, resolve workplace issues and offer … compensation and benefits. Administration for HR related matters. Monitoring and supporting with performance management. Monthly payroll collation. Ensure accurate maintenance of employee records including any contractual changes. Policy and process management, ensuring all employees are aware and management is confident in their understanding of internal policies and processes. Supporting with ongoing and adhoc HR Projects, this may More ❯

responsibilities will include: Service Delivery and Operations: Oversee the day-to-day operations and performance of all IT services, ensuring they meet agreed Service Level Agreements (SLAs). Team Management: Lead, mentor, and manage the IT Support team, strengthening a culture of customer service, accountability, and operational excellence. ITIL Process Management: Champion and manage key ITIL processes … including: Incident Management: Ensure quick and effective resolution of all service disruptions. Problem Management: Analyse root causes of recurring incidents and implement permanent solutions to prevent future occurrences. Request Fulfilment: Streamline the process for fulfilling user service requests. Service Level Management (SLM): Monitor and review the IT services provided, and the agreements made with the business. … service-related issues, communicating clearly and professionally with the business and partners on the service status, planned outages, and improvement initiatives is imperative to the role. Supplier/Partner Management: Manage relationships and performance of third-party suppliers and service providers, ensuring partners deliver their agreed-upon services efficiently, securely, and in alignment with our IT Service Strategy and More ❯

responsibilities will include: Service Delivery and Operations: Oversee the day-to-day operations and performance of all IT services, ensuring they meet agreed Service Level Agreements (SLAs). Team Management: Lead, mentor, and manage the IT Support team, strengthening a culture of customer service, accountability, and operational excellence. ITIL Process Management: Champion and manage key ITIL processes … including: Incident Management: Ensure quick and effective resolution of all service disruptions. Problem Management: Analyse root causes of recurring incidents and implement permanent solutions to prevent future occurrences. Request Fulfilment: Streamline the process for fulfilling user service requests. Service Level Management (SLM): Monitor and review the IT services provided, and the agreements made with the business. … service-related issues, communicating clearly and professionally with the business and partners on the service status, planned outages, and improvement initiatives is imperative to the role. Supplier/Partner Management: Manage relationships and performance of third-party suppliers and service providers, ensuring partners deliver their agreed-upon services efficiently, securely, and in alignment with our IT Service Strategy and More ❯

responsibilities will include: Service Delivery and Operations: Oversee the day-to-day operations and performance of all IT services, ensuring they meet agreed Service Level Agreements (SLAs). Team Management: Lead, mentor, and manage the IT Support team, strengthening a culture of customer service, accountability, and operational excellence. ITIL Process Management: Champion and manage key ITIL processes … including: Incident Management: Ensure quick and effective resolution of all service disruptions. Problem Management: Analyse root causes of recurring incidents and implement permanent solutions to prevent future occurrences. Request Fulfilment: Streamline the process for fulfilling user service requests. Service Level Management (SLM): Monitor and review the IT services provided, and the agreements made with the business. … service-related issues, communicating clearly and professionally with the business and partners on the service status, planned outages, and improvement initiatives is imperative to the role. Supplier/Partner Management: Manage relationships and performance of third-party suppliers and service providers, ensuring partners deliver their agreed-upon services efficiently, securely, and in alignment with our IT Service Strategy and More ❯

experience within IT services or IT category procurement is essential as are excellent interpersonal and communication skills with an ability to be informative and firm as required. Key responsibilities: Management of the Procurement team as well as taking a hands -on role in key procurement activities Client invoicing (regular ad hoc invoicing throughout the month in addition to management of the main monthly run) Ad hoc procurement requests for clients, sourcing, quoting, purchasing Vendor relationship management; including selection, onboarding, performance monitoring and issue resolution On boarding and off-boarding customers Product catalogue and pricing maintenance, including standardisation and simplification Logistics of shipments between vendors, clients and our offices Defining, monitoring and reporting on Procurement KPIs Management and maturing of procurement processes Working with colleagues in other teams to leverage the existing tool set to streamline and automate procurement processes Essential experience Previous team management/leadership experience Strong vendor management negotiation and relationship management experience Strong background in invoicing, procurement cycles, and process management Experience working with international vendors and More ❯

experience within IT services or IT category procurement is essential as are excellent interpersonal and communication skills with an ability to be informative and firm as required. Key responsibilities: Management of the Procurement team as well as taking a hands -on role in key procurement activities Client invoicing (regular ad hoc invoicing throughout the month in addition to management of the main monthly run) Ad hoc procurement requests for clients, sourcing, quoting, purchasing Vendor relationship management; including selection, onboarding, performance monitoring and issue resolution On boarding and off-boarding customers Product catalogue and pricing maintenance, including standardisation and simplification Logistics of shipments between vendors, clients and our offices Defining, monitoring and reporting on Procurement KPIs Management and maturing of procurement processes Working with colleagues in other teams to leverage the existing tool set to streamline and automate procurement processes Essential experience Previous team management/leadership experience Strong vendor management negotiation and relationship management experience Strong background in invoicing, procurement cycles, and process management Experience working with international vendors and More ❯

experience within IT services or IT category procurement is essential as are excellent interpersonal and communication skills with an ability to be informative and firm as required. Key responsibilities: Management of the Procurement team as well as taking a hands -on role in key procurement activities Client invoicing (regular ad hoc invoicing throughout the month in addition to management of the main monthly run) Ad hoc procurement requests for clients, sourcing, quoting, purchasing Vendor relationship management; including selection, onboarding, performance monitoring and issue resolution On boarding and off-boarding customers Product catalogue and pricing maintenance, including standardisation and simplification Logistics of shipments between vendors, clients and our offices Defining, monitoring and reporting on Procurement KPIs Management and maturing of procurement processes Working with colleagues in other teams to leverage the existing tool set to streamline and automate procurement processes Essential experience Previous team management/leadership experience Strong vendor management negotiation and relationship management experience Strong background in invoicing, procurement cycles, and process management Experience working with international vendors and More ❯

their needs at the centre of all its decision making while ensuring profitable sales for Computacenter. Inside Sales teams have a range of skills focussed on pre-sales, order management and post-sales operational space.With a deep understanding of Computacenter's customer needs and contracts and working closely with GTS (Group Technology Sourcing), Country Units and Delivery teams, Inside … with invoicing. A key part of the role is to manage and develop stakeholder relationships (both internally and with our customers) whilst also supporting and developing team members. Proactive management and the ability to highlight areas of improvement are key to delivering the excellent customer experience we expect. What youll do Customer Satisfaction Will be accountable for the experience … outside Group Technology Sourcing. Resolves customer and internal escalations in a timely manner to avoid disruption and minimise business impact Participates in customer steering committees and drives improvements Analyses management reports to allocate work and report on trends Demonstrates cost-conscious action in all relevant areas such as personnel costs, travel costs and training costs. People Management Actively More ❯

their needs at the centre of all its decision making while ensuring profitable sales for Computacenter. Inside Sales teams have a range of skills focussed on pre-sales, order management and post-sales operational space.With a deep understanding of Computacenter's customer needs and contracts and working closely with GTS (Group Technology Sourcing), Country Units and Delivery teams, Inside … with invoicing. A key part of the role is to manage and develop stakeholder relationships (both internally and with our customers) whilst also supporting and developing team members. Proactive management and the ability to highlight areas of improvement are key to delivering the excellent customer experience we expect. What youll do Customer Satisfaction Will be accountable for the experience … outside Group Technology Sourcing. Resolves customer and internal escalations in a timely manner to avoid disruption and minimise business impact Participates in customer steering committees and drives improvements Analyses management reports to allocate work and report on trends Demonstrates cost-conscious action in all relevant areas such as personnel costs, travel costs and training costs. People Management Actively More ❯

/Warwick 2 days a week Preferred Requirements ServiceNow System Administrator Certification ServiceNow Implementation Specialist Certification Experience working with ServiceNow domains Primary Responsibilities include: Work very closely with ITMS Process Architect, Customer personnel, Business Analyst, IT support team and other technical team to ensure that business needs around implementation of Service now platform re in a controlled and predictive … ITBM, Service Portal and Scoped applications Supporting the iterative configuration of the HRSD application, engage stakeholders to conduct reviews through joint design sessions Experience with Agile/SCRUM project management methodologies Experience with AJAX, Jelly, or PERL scripting Strong process management & project management skills Experience in BCM module Experience in TPRM module Mandatory Skills: ServiceNow - SaaS More ❯

and closure. Manage budgets, timelines, and resources effectively. Engage and communicate with internal and external stakeholders Identify risks, resolve issues, and drive continuous improvement. What you'll bring: Project management experience, in a similar role project managing ERP implementations. Proven experience and knowledge of SAP Business One or Microsoft Business Central. Project management certification (Prince2, PMP, or Agile … and written. Ability to influence stakeholders and gain their support for project goals. Ability to build and maintain effective working relationships across all levels of the organisation. Project and Process Management Proficiency in project management techniques, tools, and methodologies. Expertise in project planning, budgeting, and risk management. Ability to ensure project delivery within defined scope, time, and More ❯

and closure. Manage budgets, timelines, and resources effectively. Engage and communicate with internal and external stakeholders Identify risks, resolve issues, and drive continuous improvement. What you'll bring: Project management experience, in a similar role project managing ERP implementations. Proven experience and knowledge of SAP Business One or Microsoft Business Central. Project management certification (Prince2, PMP, or Agile … and written. Ability to influence stakeholders and gain their support for project goals. Ability to build and maintain effective working relationships across all levels of the organisation. Project and Process Management Proficiency in project management techniques, tools, and methodologies. Expertise in project planning, budgeting, and risk management. Ability to ensure project delivery within defined scope, time, and More ❯

and closure. Manage budgets, timelines, and resources effectively. Engage and communicate with internal and external stakeholders Identify risks, resolve issues, and drive continuous improvement. What you'll bring: Project management experience, in a similar role project managing ERP implementations. Proven experience and knowledge of SAP Business One or Microsoft Business Central. Project management certification (Prince2, PMP, or Agile … and written. Ability to influence stakeholders and gain their support for project goals. Ability to build and maintain effective working relationships across all levels of the organisation. Project and Process Management Proficiency in project management techniques, tools, and methodologies. Expertise in project planning, budgeting, and risk management. Ability to ensure project delivery within defined scope, time, and More ❯

and closure. Manage budgets, timelines, and resources effectively. Engage and communicate with internal and external stakeholders Identify risks, resolve issues, and drive continuous improvement. What you'll bring: Project management experience, in a similar role project managing ERP implementations. Proven experience and knowledge of SAP Business One or Microsoft Business Central. Project management certification (Prince2, PMP, or Agile … and written. Ability to influence stakeholders and gain their support for project goals. Ability to build and maintain effective working relationships across all levels of the organisation. Project and Process Management Proficiency in project management techniques, tools, and methodologies. Expertise in project planning, budgeting, and risk management. Ability to ensure project delivery within defined scope, time, and More ❯