4 of 4 Permanent Products Support Analyst Jobs in the UK excluding London

Product Support Analyst Location: Chelmsford, Essex (Hybrid – 1 day per week onsite, remainder remote) About the Role This is an exciting opportunity to launch your career in technology with a dynamic and growing team. As a Product Support Analyst … liaising directly with clients to deliver an outstanding customer service experience while supporting key technology platforms. Key Responsibilities Provide first-line application support by responding promptly and professionally to user queries via phone, email, and ITSM tool, ensuring all issues are tracked through to resolution within agreed SLAs. ...

Product Support Analyst Chelmsford, Essex Hybrid – 2/3 day onsite per week Are you passionate about technology and looking to start or develop your career in IT? We’re looking for a Product Support Analyst to join our growing team, supporting … working alongside experienced professionals and building a strong foundation for a successful career in IT. Apply now to start your career as a Product Support Analyst. ...

Product Support Analyst Join a fast-growing SaaS business helping organisations strengthen their cyber security awareness through smart technology, training and analytics. You’ll play a key role in delivering a brilliant customer experience, solving technical issues and supporting a product used by a rapidly growing … depending on experience Industry: Cyber Security/SaaS What You’ll Be Doing: Act as the first point of contact for customers needing product support across phone and email. Diagnose and resolve technical queries quickly, with a strong focus on achieving high first-line resolution rates. Take ownership ...

Product Support Analyst required for a well established small business specialising in software solutions based in central Newbury (Berks). The role is within the customer support and software testing team, dealing with incoming support enquiries and supplying resolutions - whether from (eventually … learn about the product, how it 'hangs together' and enjoy problem solving. The successful candidate will build an understanding of the technical environments, software products, business processes and customer requirements which can lead to opportunities in project management, software development, testing or pre-sales support. Primary tasks include ...