Ellesmere Port, Cheshire, United Kingdom Hybrid / WFH Options
Infopro Digital
support freelance researchers in the delivery of projects. About you: Expertise in research techniques both quantitative and qualitative Able to run surveys and maximise response rates - technical set up (Qualtrics experience preferred), you will oversee list management, manage communications and the process flow to encourage participation. End-to-end management of quantitative primary research programmes, from client briefing, questionnaire … design and scripting (Qualtrics experience preferred), sampling techniques, data interpretation, and delivery of insights and recommendations. End-to-end management of qualitative research studies including discussion guide development, methodology design, fieldwork management, qualitative data interpretation and delivery of insights and recommendations Previous experience in research looking at data and statistics, especially company data and official statistics and reporting. Experience More ❯
Research: A quantitative methods expert, you will deliver surveys, A/B testing, and analytics to gather data on user behaviour and experience . Experience with tools such as Qualtrics, Pendo, Tableau, Chorus.ai and Salesforce preferred. Qualitative User Research : An expert in user and customer Interviews, you will perform discovery, concept validation, and evaluative research (e.g., one-to-one … particularly in B2B SaaS and security-focused companies or technology/fin-tech products. Technical Skills: Proficient in user research software, insight repositories, and data analysis tools such as Qualtrics, Miro, Pendo, Google Analytics, Condens , Tableau, RallyUXR , and Salesforce. Cybersecurity Knowledge: Understanding of cybersecurity principles and practices. Qualitative and Quantitative Methods: Skilled in conducting and analysing user interviews, surveys More ❯
Ellesmere Port, Cheshire, United Kingdom Hybrid / WFH Options
Infopro Digital
techniques Project management experience in market research, including resource planning, report writing, and client management Knowledge of trends analysis and market forecasting Proficiency with MR IT platforms (e.g., FAME, Qualtrics) and MS Office, especially Word, PowerPoint, Excel (Pivot tables, Graphs) Confident with social media and marketing/PR techniques Experience in the Built Environment/Construction sector in a More ❯
Newcastle Upon Tyne, Tyne And Wear, United Kingdom Hybrid / WFH Options
Ubisoft Entertainment
customer support, service delivery, or customer experience roles Background in customer experience (CX) and user experience (UX) principles and methodologies Experience with customer experience and workflow management tools (e.g., Qualtrics, Salesforce/Helpshift, Signavio, Tableau/Power BI, JIRA) Knowledge of customer satisfaction methodologies & indicators (NPS, CSAT, CES, ) ADDITIONAL INFORMATION In line with Ubisoft's hybrid work model, our More ❯