17 of 17 Permanent Remedy ITSM Jobs in the UK excluding London

BMC Remedy Consultant £Up to £85,000 GBP Competitive Bonus Hybrid WORKING Location: Cardiff; Bath, Bristol, South West - United Kingdom Type: Permanent BMC Remedy Consultant (SC) Location: Hybrid (UK-based - office, client site, and home working) Security Clearance: Must be eligible for SC clearance Join … broad range of stakeholders and enterprise integrations. What You'll Be Doing as a Remedy Consultant (SC) Design, develop, and customise BMC Remedy applications, including workflows, forms, active links, and filters Configure and support ITSM modules such as Incident, Problem, Change, and Asset Management Troubleshoot ...

BMC Remedy Consultant £Up to £85,000 GBP Competitive Bonus Hybrid WORKING Location: Cardiff; Bath, Bristol, South West - United Kingdom Type: Permanent BMC Remedy Consultant (SC) Location: Hybrid (UK-based - office, client site, and home working) Security Clearance: Must be eligible for SC clearance Join … broad range of stakeholders and enterprise integrations. What You'll Be Doing as a Remedy Consultant (SC) Design, develop, and customise BMC Remedy applications, including workflows, forms, active links, and filters Configure and support ITSM modules such as Incident, Problem, Change, and Asset Management Troubleshoot ...

Role Overview: The Program Manager will lead a Prime complex, multi-vendor programs in the ITSM BMC Remedy to Helix Migrations. This role combines strong technical expertise with excellent E2E program management skills to ensure successful delivery of large-scale IT transformation initiatives for global telecom clients. … governance forums. Ownership of budget. Key Responsibilities: Program Leadership & Delivery: Drive end-to-end delivery of strategic programs BMC Helix and Remedy ITSM systems within Telecom domain. Define program scope, technical architecture alignment, timelines, and success metrics. Technical Oversight: Collaborate with solution architects and engineering teams ...

related enterprise tools. Familiarity with hardware components and troubleshooting physical device issues. Experience using ticketing systems such as ServiceNow, Jira, or BMC Remedy for incident management. Excellent communication skills with the ability to explain technical concepts clearly to non-technical users. Ability to perform detailed analysis using tools ...

Title: Solution Architect - ITSM implementation experience on Helix Location: Reading, UK- 3 days onsite Job Type: Permanent/Fixed Term Job Summary: We are seeking an experienced Communications Architect with strong expertise in Telecom Assurance and ITSM platforms such as Helix and Remedy. The ideal candidate will have … proven track record of designing and defining ITSM transformation architectures and possess deep knowledge of Telecom OSS architecture and design. This role requires a strategic thinker who can create scalable, future-ready architectures aligned with organizational and telecom operational needs. Key Responsibilities Define and design strategy & roadmap for ITSM ...

Senior IT Service Management (ITSM) Tooling Architect The role requires a proactive approach to traditional and emerging ITSM technologies, with a focus on creating practical, cost-effective, and high-quality designs. As part of an Agile team reporting to the Solution Owner, the architect will develop design documentation … across a wide variety of ITSM tooling solutions, ranging from simple to highly complex. The role demands a dedication to secure, resilient, and scalable IT system design, providing customers with confidence in the solutions delivered. Key Responsibilities Lead the design, configuration, installation, and customization of ITSM/ITIL ...

Solution Architects team you will act as the central point for all service design and transition activities, collaborating across engineering, solution architecture, security, ITSM, and programme management teams. This is both a pre-sales bid role, combined with a hands-on, strategically important position that will shape how services … influence technical design from a service operations perspective. Programme Manager & Scrum Master: to align service readiness with delivery milestones. Head of Live Service and ITSM Function Leads: to ensure operational acceptance criteria are met. Technical Leads: to define support models and ensure documentation and handover requirements are clearly understood. ...

youll need Ability to obtain or hold UK Government Security Clearance 2+ years experience in IT Asset Management or a related role Experience with ITSM/asset management tools (e.g. ServiceNow, ManageEngine, Remedy) Good understanding of IT asset lifecycle management and inventory best practices Awareness of software ...

Title: Senior ITSM Tooling Architect Location: Basingstoke Salary: £78,000 +plus £6k car allowance, 10% DV allowance and 15% Bonus. Total package up to £103,500 Candidates must be willing and eligible to go through DV clarence for this role Job Summary: You will be working for a leading … operating within the UK defence sector. Their mission is to build a more sustainable world through innovation and trust and are seeking a dynamic ITSM Delivery Lead to manage high-performing teams delivering end-to-end ITSM tooling solutions. Responsibilities: As a Senior Information Technology Service Management (ITSM ...

need Ability to obtain or hold UK Government Security Clearance 2+ years experience in IT Asset Management or a related role Experience with ITSM/asset management tools (e.g. ServiceNow, ManageEngine, Remedy) Good understanding of IT asset lifecycle management and inventory best practices Awareness of software licensing ...

Responsibilities Provide 1st line support where required, supporting customers users with first time fixes and account creations Assist with configuration and development of ITSM tools such as Jira Service Management, Remedy, and chat services such as Mattermost. Oversee and improve ITIL-based service management processes, such … qualified or highly experienced in the practices 5 years of experience in an IT Service Desk or End User Support role Experience using ITSM tools (e.g. Jira Service Management Solid understanding of ITIL-based service management practices (Incident, Request, Problem, Change) Desired Competencies Experience in environments xohmjla using Agile ...

pressurised customer focused Service Desk within an ITIL based environment Business to business (B2B) experience ServiceNow, Remedy or a similar ITSM toolset experience ITIL Foundation (V3 or V4) Our People Our people are what makes Exponential-e Group the company it is today. This year’s employee ...

stakeholders. Stakeholder Engagement and Continuous Improvement Work collaboratively with internal and external stakeholders to define standard methods of recording support contract details within Remedy ITSM. Ensure continuous alignment between business, data, and technical teams regarding data requirements and standards. Drive ongoing improvements in asset and data management processes … data, configuration, and product catalogue management. Skills, Knowledge and Experience Systems & Tools - Hands-on experience with Remedy CMDB/ServiceNow/ITSM, Qlik Sense/PowerBI and data migration projects. Data Quality - Strong background in data validation, profiling, and data governance. Analytics - Capable of creating visual reports ...

BMC Remedy Consultant £Up to £85,000 GBP Competitive Bonus Hybrid WORKING Location: Cardiff; Bath, Bristol, South West - United Kingdom Type: Permanent BMC Remedy Consultant (SC) Location: Hybrid (UK-based - office, client site, and home working) Security Clearance: Must be eligible for SC clearance Join ...

BMC Remedy Consultant £Up to £85,000 GBP Competitive Bonus Hybrid WORKING Location: Cardiff; Bath, Bristol, South West - United Kingdom Type: Permanent BMC Remedy Consultant (SC) Location: Hybrid (UK-based - office, client site, and home working) Security Clearance: Must be eligible for SC clearance Join ...

Sales Director ITOM/ITSM/ITAM Mainly Remote (with reasonable access to London) Experienced leader or a high performing Senior Account Executive who’s ready to step into leadership A growing software vendor with a thriving consultancy arm in the ITOM/ITSM/ITAM space … partnerships Use HubSpot to track and optimise pipeline, forecast accurately, and drive revenue predictably Experience required A proven track record selling enterprise software, ideally ITSM/ITOM/ITAM or adjacent technologies Ability to develop GTM strategies and building out sales frameworks Strong business development capability: scrappy, hands ...

Requirements: Experience managing high-priority incidents in a multi-client or shared services environment Knowledge of ITIL Familiarity with Remedy or similar ITSM tools Ability to take part in an on-call rota (early and late weekly shifts) Willingness to undergo security clearance Responsibilities: Lead major incidents ...