1 to 25 of 40 Permanent Remote Desktop Jobs in the UK excluding London

IT Support relating to technical issues involving Microsoft’s core business applications and operating systems. Technical support at the network level: WAN and LAN connectivity, routers, firewalls, and security Remote access solution implementation and support: VPN, Remote Desktop Services. Monitor the remote monitoring and management system alerts and notifications, and respond accordingly through service tickets Communication … support Key Technical Background Office 365 Exchange SharePoint Azure Active Directory Microsoft Intune Microsoft Teams Windows Server(s), 2019, 2016, 2012, 2008 Active Directory DNS/DHCP Routing and Remote Access AD Connect Remote Desktop Services Microsoft Office Packages Network Switching VLAN’s Firewalls & Routers Port Forwarding Routing Ideal Background Previous working within an IT MSP More ❯

Desktop Support Engineer (Onsite) Location: Wickford, Essex (with travel to client offices) Reporting to: Head of Technical Services Type: Full-time, Onsite (1 day WFH) About the Role We are seeking an experienced and proactive Level 2 IT Support and Desktop Engineer to join our onsite technical team. This role is ideal for a skilled IT professional who … hardware repairs and upgrades. Excellent communication and interpersonal skills. Self-motivated with strong organisational and problem-solving abilities. Preferred Qualifications & Experience Certifications such as CompTIA A+, Microsoft Certified: Modern Desktop Administrator, or ITIL Foundation. Experience with scripting or automation (PowerShell, Bash, Python). Knowledge of cloud platforms and virtualization technologies (Azure, VMware, Hyper-V). Experience supporting remote users and using remote desktop tools. Additional Information Full-time, onsite position based in Wickford, Essex , with travel to client sites as required. Occasional travel to other UK locations may be necessary. Candidates must have the right to work in the UK without sponsorship. More ❯

Be responsible for own personal development. Demonstrate efficient management of own workload. Demonstrate excellent customer service at all times. Key Skills: Working knowledge and experience of Windows Server, Windows Desktop, Microsoft Exchange, Remote Desktop Services and Active Directory. A strong understanding of IT Networking principles such as DNS, DHCP, TCP/IP, WAN, LAN, WLAN, VLAN and More ❯

Be responsible for own personal development. Demonstrate efficient management of own workload. Demonstrate excellent customer service at all times. Key Skills: Working knowledge and experience of Windows Server, Windows Desktop, Microsoft Exchange, Remote Desktop Services and Active Directory. A strong understanding of IT Networking principles such as DNS, DHCP, TCP/IP, WAN, LAN, WLAN, VLAN and More ❯

Helpdesk Lead: Lead, guide, and support the Helpdesk Team in managing the daily ticket workload and customer requests. Ensure service delivery aligns with defined processes, SLAs, and KPIs. Conduct remote investigation, diagnosis, and support for a variety of technical issues, including configuration and compatibility problems. Recreate or analyse customer issues to determine appropriate resolution, escalating to 3rd line colleagues … on-the-job training and maintain personal technical development. Technical Experience: Supporting and maintaining Windows domain environments Backup system monitoring and administration Multi-person IT support environments System alerts, remote diagnosis, and structured escalation practices Experience with the following technologies is highly desirable: Cloud services (e.g., Office 365, control panels) Remote support tools such as ScreenConnect Remote Desktop/Hosted Desktop environments Active Directory & Entra Backup systems Broadband and VoIP Windows Server and Windows desktop operating systems Mac support Mobile device support Ticketing platforms such as ConnectWise Manage Qualifications: GCSE Maths (Grade C or above, or equivalent) GCSE English Language (Grade C or above, or equivalent) GCSE Science or Computer-related subject (Grade More ❯

Helpdesk Lead: Lead, guide, and support the Helpdesk Team in managing the daily ticket workload and customer requests. Ensure service delivery aligns with defined processes, SLAs, and KPIs. Conduct remote investigation, diagnosis, and support for a variety of technical issues, including configuration and compatibility problems. Recreate or analyse customer issues to determine appropriate resolution, escalating to 3rd line colleagues … on-the-job training and maintain personal technical development. Technical Experience: Supporting and maintaining Windows domain environments Backup system monitoring and administration Multi-person IT support environments System alerts, remote diagnosis, and structured escalation practices Experience with the following technologies is highly desirable: Cloud services (e.g., Office 365, control panels) Remote support tools such as ScreenConnect Remote Desktop/Hosted Desktop environments Active Directory & Entra Backup systems Broadband and VoIP Windows Server and Windows desktop operating systems Mac support Mobile device support Ticketing platforms such as ConnectWise Manage Qualifications: GCSE Maths (Grade C or above, or equivalent) GCSE English Language (Grade C or above, or equivalent) GCSE Science or Computer-related subject (Grade More ❯

Helpdesk Lead: Lead, guide, and support the Helpdesk Team in managing the daily ticket workload and customer requests. Ensure service delivery aligns with defined processes, SLAs, and KPIs. Conduct remote investigation, diagnosis, and support for a variety of technical issues, including configuration and compatibility problems. Recreate or analyse customer issues to determine appropriate resolution, escalating to 3rd line colleagues … on-the-job training and maintain personal technical development. Technical Experience: Supporting and maintaining Windows domain environments Backup system monitoring and administration Multi-person IT support environments System alerts, remote diagnosis, and structured escalation practices Experience with the following technologies is highly desirable: Cloud services (e.g., Office 365, control panels) Remote support tools such as ScreenConnect Remote Desktop/Hosted Desktop environments Active Directory & Entra Backup systems Broadband and VoIP Windows Server and Windows desktop operating systems Mac support Mobile device support Ticketing platforms such as ConnectWise Manage Qualifications: GCSE Maths (Grade C or above, or equivalent) GCSE English Language (Grade C or above, or equivalent) GCSE Science or Computer-related subject (Grade More ❯

Work type: FTE Contract : B2B JOB DESCRIPTION Desktop Technician will provide day to day local\remote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system. The candidate will also need to facilitate customer resolution for calls and engage their supervisors and … managers to ensure operational consistency across all shifts within the IT Support Centre. Desktop Support Engineer provides Break Fix, fault diagnosis and resolution. Providing fault analysis to customer’s various core operating systems and platforms, as well be able to provide support and apply desktop fault resolution for the approved application suite. Ideal candidate should have … Years’ experience in Windows Desktop support. Position Responsibilities and Functions Provide first/second level contact and problem resolution for customer issues. Work with vendors to remediate complex AV issues as needed. Provide timely communication on issue status and resolution. Maintain ticket updates for all reported incidents. Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8.1, Windows More ❯

deployment of new laptops. Key Skills & Experience: Proven experience in an IT Support or Service Desk role. Strong knowledge of Windows 10/11, Microsoft Office 365, and general desktop support. Good understanding of networking fundamentals (TCP/IP, DNS, DHCP, VPN, firewalls, and switches). Experience supporting laptops and mobile devices across different hardware vendors (e.g., Dell, HP … Lenovo). Familiarity with remote support tools (e.g., TeamViewer, AnyDesk, or Microsoft Remote Desktop). Excellent troubleshooting and communication skills, with a customer-first mindset. IT certifications such as CompTIA A+, Network+, or Microsoft Certified: Modern Desktop Administrator are desirable. More ❯

or equivalent work experience · Knowledge of Windows Server Platforms, Virtualisation technologies, Backup solutions, Networking technologies (LAN, WAN, and WLAN), Cloud technologies (Microsoft Azure and/or AWS), Active Directory, Remote Desktop Services, and Terminal Services · Experience with operating systems including Windows Server 2012+ and Windows 10 · Experience with PowerShell and scripting languages is a plus. · Exceptional communication skills More ❯

knowledge of Windows Server, Active Directory, and Group Policy. Solid understanding of networking concepts (firewalls, DNS, DHCP, VLANs, TCP/IP, routing, VPNs). Experience with Microsoft RDS/Remote Desktop and ideally Citrix Virtual App/Desktops. Hands-on experience with virtualisation technologies (VMware, Hyper-V). Familiarity with cloud platforms such as Microsoft 365, Azure, or More ❯

in and take up this exciting opportunity within the company. Experience Microsoft Office 365/Azure Exchange Online, SharePoint, OneDrive for Business Network technologies including switching, wireless and firewalls. Remote working technologies like Remote Desktop and VPN A passion for technology is essential Driving license Why join? They're not your typical IT Support business; they love More ❯

to helping our customers tackle complex challenges such as terrorism, smuggling, and trade fraud, supported by expert teams and industry-leading innovation. Role Summary We are seeking a skilled Desktop Support Administrator to join our team at the Redhill, UK site. This role is pivotal in delivering high-quality IT desktop support across all EMEA locations, ensuring smooth … software issues on desktops, laptops, and mobile devices. Install, configure, and maintain operating systems and application software. Collaborate with IT colleagues to implement new technologies and system upgrades. Provide remote support to users across multiple EMEA sites. Ensure continuous desktop support availability to enable uninterrupted user productivity. Actively contribute to team discussions and knowledge sharing. Assist in developing … IT solutions aligned with business goals. Create and maintain comprehensive documentation for IT systems and processes. Required Skills & Experience: Proven experience in desktop support. Strong written and verbal communication skills. Ability to write clear and concise work instructions. Capable of working independently with minimal supervision. Self-motivated with a proactive approach to problem-solving. Previous experience in a customer More ❯

developing and supporting in-house applications, ensuring the smooth running of systems across the business. Key Responsibilities Provide day-to-day IT support to internal users Maintain and support desktop and server hardware, printers, and phone systems Manage user accounts, software licences, and IT asset records Support and develop in-house applications (Excel, Access, Office 365) Monitor and maintain … network hardware and protocols (Active Directory, Firewalls, VPN, etc.) Deliver excellent customer service and clear communication Skills & Experience Essential: Previous IT Technical Support experience Strong Windows Server and Remote Desktop knowledge Understanding of network standards and protocols (AD, DNS, DHCP, VPN, etc.) Experience with Office 365 (including VBA) Desirable: Experience with Symantec Endpoint Protection, Mimecast, SQL, or Access More ❯

emerging technologies and evaluate new tools to meet evolving business needs. What to bring Proven IT experience in a similar environment, with working knowledge of: Microsoft Entra Windows Server & Desktop Microsoft 365 Security & Compliance Storage platforms Microsoft Office Systems management & monitoring tools Degree in IT or equivalent professional experience Strong coordination and planning skills, with clear communication Effective change … requirements with attention to detail Ability to work with users to understand issues and translate them to requirements Desirable: Microsoft Azure (IaaS/PaaS) Virtualisation (e.g. VMware) Data networking Remote Desktop Services Microsoft Intune & Configuration Manager Mitel VOIP Microsoft Exchange Online PowerShell scripting Application packaging How to Apply We’re committed to creating an inclusive and accessible recruitment More ❯

adherence to defined SLA’s for infrastructure incidents and problems - ensuring your tickets are resolved to the end user’s satisfaction. Work across several infrastructure technologies - compute, storage, cloud, remote desktop etc. Follow change management process to document, implement and verify changes. Pro-active research, diagnosis, troubleshooting, and identification of solutions to resolve system issues. Documentation and knowledge More ❯

adherence to defined SLA’s for infrastructure incidents and problems - ensuring your tickets are resolved to the end user’s satisfaction. Work across several infrastructure technologies - compute, storage, cloud, remote desktop etc. Follow change management process to document, implement and verify changes. Pro-active research, diagnosis, troubleshooting, and identification of solutions to resolve system issues. Documentation and knowledge More ❯

WSUS, DFS GPO's etc...o Office 365 (SharePoint, Teams, Exchange Online)o Mail & Web filtering toolso Windows Server & Exchangeo VPN applications such as Microsoft Direct Access or Always onVPNo Remote Desktop Serviceso Backup and recovery tools such as Microsoft DPMo Antivirus - Sophos, Windows Defendero Microsoft SQL Servero Microsoft SCCM The post holder, alongside the other SE's, will More ❯

an IT-related subject or equivalent professional experience Full UK driving licence Clearly demonstrable experience in a similar IT infrastructure role. Strong knowledge of: Microsoft Entra Windows Server/Desktop Microsoft 365 Security & Compliance Storage systems Microsoft Office Systems monitoring platforms Desirable Skills Microsoft Azure (IaaS/PaaS) VMware or other virtualisation platforms Data networking Remote Desktop More ❯

an IT-related subject or equivalent professional experience Full UK driving licence Clearly demonstrable experience in a similar IT infrastructure role. Strong knowledge of: Microsoft Entra Windows Server/Desktop Microsoft 365 Security & Compliance Storage systems Microsoft Office Systems monitoring platforms Desirable Skills Microsoft Azure (IaaS/PaaS) VMware or other virtualisation platforms Data networking Remote Desktop More ❯

PlJob Summary: The L2 Desktop Support Technician is responsible for providing advanced technical support and troubleshooting to end-users. This role involves addressing complex issues, maintaining hardware andsoftware systems and ensuring optimal performance and user satisfaction. Key Responsibilities: · Provide second-level technical support for desktop/laptop hardware, software, and peripheral issues. · Diagnose and resolve advanced technical issues … Fi, and VPN. · Collaborate with IT team members on projects, upgrades, and implementations. · Maintain accurate records of work performed, issues, and resolutions using the company's ticketing system. · Provide remote support and troubleshooting for users working from home or in the field. · Train and mentor junior support technicians as needed. · Ensure compliance with IT policies, security protocols, and best … ensure user satisfaction Qualifications: · Associate's or bachelor’s degree in information technology, Computer Science, or related field, or equivalent work experience. · 2-4 years of experience in a desktop support or similar role. · Strong knowledge of Windows and Mac operating systems. · Proficiency with Microsoft Office Suite and other common software applications. · Experience with Active Directory, group policies, and More ❯

Creation, management, and enforcement of policies. Microsoft Exchange – Basic support and troubleshooting. Microsoft Office (2007–2016) – Installation, configuration, and user support. Microsoft 365 – User administration, troubleshooting, and migration experience. Remote Desktop Services/Terminal Server – Account creation and server-level troubleshooting. Desirable Skills Windows Server (2008/2008 R2/2012) – Basic administration and troubleshooting. Citrix – Troubleshooting connection More ❯

knowledge on Mac OS, and building of Mac machines, and pushing applications via Mac servers Strong experience in troubleshooting MS office, O365 (Outlook, Word, Excel, PowerPoint etc). Strong desktop support knowledge including hardware, software, and networking concepts Strong skills in hardware level concepts on Desktops, laptops, Notebooks, Printers and Handhelds. Good knowledge of iOS, Android OS, rugged devices … print services , corporate/network printers. Good understanding of Audio/Video equipment and conference room setup. Understanding of user account creation for Active Directory, Exchange Mailboxes, Distribution lists. Remote desktop connectivity applications like SMS, Bomgar, WebEx, Live Meeting, and Windows Native tools tool. Troubleshoot and assist end users with mobile device setup, activations and performance issues, Handheld More ❯

Apps Knowledge, as well as Microsoft Dynamics 365 Business Central. Essential: Knowledge of firewalls and routers, Windows Server, Intermediate Exchange Knowledge, Advanced M365 knowledge Microsoft OS troubleshooting VMware knowledge Remote Desktop Services SCCM/Intune Microsoft SQL server knowledge PowerShell scripting ISCSI SAN's Strong organisational and communication skills. Strong relationship building and stakeholder management skills. Ability to More ❯

analysis and use of tools & commands such as ping, tracert, nslookup, ipconfig, netstat, arp, telnet. Managing and troubleshooting software licensing systems (e.g., FlexLM, RLM, or similar). Use of remote desktop and support tools (e.g., TeamViewer, RDP, GoToAssist). Set up & managing virtual machines, specifically using Microsoft Hyper-V. Basic hardware troubleshooting (desktops, laptops, peripherals). Any exposure … from modern, spacious offices in central Stroud, within easy reach of the rail & bus stations plus A419, A46, M5 etc for a commute from Cirencester, Gloucester, Cheltenham or Stonehouse. Remote/home working is on offer however, you will need to be based within a 30 minute commute of the office in case of callouts (during daytime hours). More ❯