Nottingham, England, United Kingdom Hybrid / WFH Options
Capital One UK
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire RootCause and Internal Insights Lead About the role We're looking for an experienced RootCause Analyst to join our UK Risk Office In this role, you will be responsible for identifying, analysing and addressing the underlying … across the business to suggest long term solutions and investment decisions Create proposals that allow informed choices of both cost and benefit grounded in analysis insight gathering and rootcauseanalysis Investigate high-severity risk events and regulatory issues to identify true root causes not … fixes Partner with business leaders to help them interpret findings and build effective remediation plans - including investment proposals Track and report the impact of rootcause insights showing how your work reduces repeat issues and improves control design Help define what great looks like for RCA at Capital More ❯
in component engineering while supporting international design and in-service teams ? Mercury Systems is seeking a Customer Support/Component Engineer to lead technical analysis and solve critical engineering challenges . Your Mission As a Customer Support/Component Engineer , you will provide full component engineering expertise to ensure … challenges, and support customers with warranty and non-warranty RMAs . Additionally, you will collaborate with teams across engineering, production, and customer support , driving rootcauseanalysis and proposing effective solutions. Key Responsibilities Component Engineering Scope: Lead obsolescence resolution , evaluating alternatives and proposing last-time buys (LTB … on legacy products. Develop procedures for on-site rework when necessary. Support to Production: Assist production test technicians in troubleshooting product testing challenges. Lead rootcauseanalysis and corrective actions to optimise production yield . RootCauseAnalysis & Quality Assurance: Inspect and analyse defective More ❯
in component engineering while supporting international design and in-service teams ? Mercury Systems is seeking a Customer Support/Component Engineer to lead technical analysis and solve critical engineering challenges . Your Mission As a Customer Support/Component Engineer , you will provide full component engineering expertise to ensure … challenges, and support customers with warranty and non-warranty RMAs . Additionally, you will collaborate with teams across engineering, production, and customer support , driving rootcauseanalysis and proposing effective solutions. Key Responsibilities Component Engineering Scope: Lead obsolescence resolution , evaluating alternatives and proposing last-time buys (LTB … on legacy products. Develop procedures for on-site rework when necessary. Support to Production: Assist production test technicians in troubleshooting product testing challenges. Lead rootcauseanalysis and corrective actions to optimise production yield . RootCauseAnalysis & Quality Assurance: Inspect and analyse defective More ❯
in component engineering while supporting international design and in-service teams ? Mercury Systems is seeking a Customer Support/Component Engineer to lead technical analysis and solve critical engineering challenges . Your Mission As a Customer Support/Component Engineer , you will provide full component engineering expertise to ensure … challenges, and support customers with warranty and non-warranty RMAs . Additionally, you will collaborate with teams across engineering, production, and customer support , driving rootcauseanalysis and proposing effective solutions. Key Responsibilities Component Engineering Scope: Lead obsolescence resolution , evaluating alternatives and proposing last-time buys (LTB … on legacy products. Develop procedures for on-site rework when necessary. Support to Production: Assist production test technicians in troubleshooting product testing challenges. Lead rootcauseanalysis and corrective actions to optimise production yield . RootCauseAnalysis & Quality Assurance: Inspect and analyse defective More ❯
in component engineering while supporting international design and in-service teams ? Mercury Systems is seeking a Customer Support/Component Engineer to lead technical analysis and solve critical engineering challenges . Your Mission As a Customer Support/Component Engineer , you will provide full component engineering expertise to ensure … challenges, and support customers with warranty and non-warranty RMAs . Additionally, you will collaborate with teams across engineering, production, and customer support , driving rootcauseanalysis and proposing effective solutions. Key Responsibilities Component Engineering Scope: Lead obsolescence resolution , evaluating alternatives and proposing last-time buys (LTB … on legacy products. Develop procedures for on-site rework when necessary. Support to Production: Assist production test technicians in troubleshooting product testing challenges. Lead rootcauseanalysis and corrective actions to optimise production yield . RootCauseAnalysis & Quality Assurance: Inspect and analyse defective More ❯
board or design. Using RF test equipment to validate product performance against specifications, including impedance matching, power output, signal quality, and noise analysis. Debugging & RootCauseAnalysis: Conducting in-depth rootcauseanalysis of hardware issues (PCB, RF) and recommending process improvements. Analyzing failed … Handling RF components such as filters, antennas, and amplifiers in telecom system performance. Skills and Experience Needed: Electronic bench testing RF testing & troubleshooting Debugging & rootcauseanalysis Production & prototype testing experience Excellent problem-solving and analytical skills Strong communication skills for cross-functional team interaction Ability to More ❯
Worthing, West Sussex, South East, United Kingdom Hybrid / WFH Options
AWD Online
Technical Support Engineer/IT Service Desk Analyst who has solid experience with rootcauseanalysis, data centre architecture, network and application management protocols, network administration and troubleshooting, Windows Server OS, SQL, IIS and Exchange Server is required for a leading IT management solutions provider based in … JOB OVERVIEW We have a fantastic new job opportunity for a Technical Support Engineer/IT Service Desk Analyst who has solid experience with rootcauseanalysis, data centre architecture, network and application management protocols, network administration and troubleshooting, Windows Server OS, SQL, IIS and Exchange Server. … Share information with Sales Guide junior team members Recommend process improvements Follow security policies Assist in testing patches and updates CANDIDATE REQUIREMENTS Essential Experience Rootcauseanalysis Data centre architecture Network and application management protocols Network administration and troubleshooting Windows Server OS knowledge Experience with SQL, IIS More ❯
that spans across the system design to become a vital expert in the laser system. PRIMARY DUTIES & RESPONSIBILITIES. Ownership of control system design reliability analysis, including documented failure mode analysis. Analysis of system adherence to safety standards. Critically reviewing design choices with the needs of all stakeholders considered … Working with prototype systems and critically looking for any improvements through both empirical and paper-based detailed analysis. Leading or actively being involved in rootcauseanalysis of any failures that occur in the early manufacturing cycle. Working closely with team members, especially optical, software and electronics … the optical teams. Owning a synoptic view of the system design whilst being part of the teams that perform the detailed developments. Troubleshooting and rootcause failure analysis for prototype units through the development process. Contributing to troubleshooting and coordinating corrective actions for manufacturing or field issues More ❯
that spans across the system design to become a vital expert in the laser system. PRIMARY DUTIES & RESPONSIBILITIES. Ownership of control system design reliability analysis, including documented failure mode analysis. Analysis of system adherence to safety standards. Critically reviewing design choices with the needs of all stakeholders considered … Working with prototype systems and critically looking for any improvements through both empirical and paper-based detailed analysis. Leading or actively being involved in rootcauseanalysis of any failures that occur in the early manufacturing cycle. Working closely with team members, especially optical, software and electronics … the optical teams. Owning a synoptic view of the system design whilst being part of the teams that perform the detailed developments. Troubleshooting and rootcause failure analysis for prototype units through the development process. Contributing to troubleshooting and coordinating corrective actions for manufacturing or field issues More ❯
that spans across the system design to become a vital expert in the laser system. PRIMARY DUTIES & RESPONSIBILITIES. Ownership of control system design reliability analysis, including documented failure mode analysis. Analysis of system adherence to safety standards. Critically reviewing design choices with the needs of all stakeholders considered … Working with prototype systems and critically looking for any improvements through both empirical and paper-based detailed analysis. Leading or actively being involved in rootcauseanalysis of any failures that occur in the early manufacturing cycle. Working closely with team members, especially optical, software and electronics … the optical teams. Owning a synoptic view of the system design whilst being part of the teams that perform the detailed developments. Troubleshooting and rootcause failure analysis for prototype units through the development process. Contributing to troubleshooting and coordinating corrective actions for manufacturing or field issues More ❯
Responsible for the proactive support of products so that there is high product performance that is continuously improved. Responsible for identifying and resolving the root causes of operational incidents, implementing solutions to improve stability and prevent recurrence. Manages the creation and maintenance of the event catalog to trigger events … event catalog for the relevant product or application. Implement automation for system provisioning, self-healing, auto recovery, deployment, and monitoring. Perform incident response and rootcauseanalysis for critical system failures. Monitor system performance and establish service-level indicators (SLIs) and objectives (SLOs). Collaborate with development … products & drive plan till successful closure Accountable for the in scope product to ensure high availability performance. Problem Management Conduct thorough problem investigations and rootcause analyses (RCA) to diagnose recurring incidents and service disruptions Coordinate with incident management teams, operations experts and collaborate with different Service Operations More ❯
Responsible for the proactive support of products so that there is high product performance that is continuously improved. Responsible for identifying and resolving the root causes of operational incidents, implementing solutions to improve stability and prevent recurrence. Manages the creation and maintenance of the event catalog to trigger events … event catalog for the relevant product or application. Implement automation for system provisioning, self-healing, auto recovery, deployment, and monitoring. Perform incident response and rootcauseanalysis for critical system failures. Monitor system performance and establish service-level indicators (SLIs) and objectives (SLOs). Collaborate with development … products & drive plan till successful closure Accountable for the in scope product to ensure high availability performance. Problem Management Conduct thorough problem investigations and rootcause analyses (RCA) to diagnose recurring incidents and service disruptions Coordinate with incident management teams, operations experts and collaborate with different Service Operations More ❯
Support & Issue Resolution – Investigate and resolve escalated support tickets, meeting SLA targets. Communicate effectively with customers via email, phone, and support portal. Technical Troubleshooting & Analysis – Perform rootcauseanalysis using SQL, application logs, and API integrations to identify and resolve system issues. User Acceptance Testing (UAT … Office 365, Azure AD, MFA). PowerShell, Bash scripting , and basic Python/JavaScript for automation. Experience with ITSM tools (Jira), ITIL framework, and rootcauseanalysis . What's on Offer: Competitive Salary – Up to £35,000 Hybrid Working 25 days holiday (rising to 30) + More ❯
woking, south east england, United Kingdom Hybrid / WFH Options
Pyramid Recruitment Ltd
Support & Issue Resolution – Investigate and resolve escalated support tickets, meeting SLA targets. Communicate effectively with customers via email, phone, and support portal. Technical Troubleshooting & Analysis – Perform rootcauseanalysis using SQL, application logs, and API integrations to identify and resolve system issues. User Acceptance Testing (UAT … Office 365, Azure AD, MFA). PowerShell, Bash scripting , and basic Python/JavaScript for automation. Experience with ITSM tools (Jira), ITIL framework, and rootcauseanalysis . What's on Offer: Competitive Salary – Up to £35,000 Hybrid Working 25 days holiday (rising to 30) + More ❯
guildford, south east england, United Kingdom Hybrid / WFH Options
Pyramid Recruitment Ltd
Support & Issue Resolution – Investigate and resolve escalated support tickets, meeting SLA targets. Communicate effectively with customers via email, phone, and support portal. Technical Troubleshooting & Analysis – Perform rootcauseanalysis using SQL, application logs, and API integrations to identify and resolve system issues. User Acceptance Testing (UAT … Office 365, Azure AD, MFA). PowerShell, Bash scripting , and basic Python/JavaScript for automation. Experience with ITSM tools (Jira), ITIL framework, and rootcauseanalysis . What's on Offer: Competitive Salary – Up to £35,000 Hybrid Working 25 days holiday (rising to 30) + More ❯
Stratford-upon-avon, Warwickshire, United Kingdom Hybrid / WFH Options
NFU Mutual
Experience with service operations in complex IT environments, ideally with microservices or platforms such as CRM, APIs Experience analyzing tickets and using data for rootcauseanalysis Knowledge of ServiceNow and Dynatrace (or equivalents) Understanding of ITIL incident, problem, and service management principles Experience leading IT teams … and service improvement initiatives Desirable: experience in Insurance, investments, pensions sectors Desirable: data analysis and rootcauseanalysis skills This is a non-hands-on technical role but requires a working understanding of systems underpinning digital services. Internally, this role is known as IT Team Leader. More ❯
Barnsley, South Yorkshire, Yorkshire, United Kingdom
Npr Recruit Limited
with our customer's business needs. The right person will enhance our services to our customers through process delivery including change control, error management, root-causeanalysis and professional reporting, collaboration in all processes and error management which is key to contractual success. Benefits -Technical Manager Monday … Career development and Global Opportunities. Primary Accountabilities - Technical Manager Management of all site processes Support the management regarding site errors, and incidents through to root cause. Root-cause-analysis reporting using tools such as 8D, A3 etc. Manage all reporting in line with agreed requirements Leading … Specialist Team Management of change control and IT services updates Steering Continuous improvement & Team Development via the Technical Specialist Team and site team Data analysis and presentation Attending meetings and presenting technical information to our customer (SIP) management 3rd Party supplier contacts and interfacing including Drkopp, DAI, Beumer, IDC More ❯
south yorkshire, yorkshire and the humber, united kingdom
Npr Recruit Limited
with our customer's business needs. The right person will enhance our services to our customers through process delivery including change control, error management, root-causeanalysis and professional reporting, collaboration in all processes and error management which is key to contractual success. Benefits -Technical Manager Monday … Career development and Global Opportunities. Primary Accountabilities - Technical Manager Management of all site processes Support the management regarding site errors, and incidents through to root cause. Root-cause-analysis reporting using tools such as 8D, A3 etc. Manage all reporting in line with agreed requirements Leading … Specialist Team Management of change control and IT services updates Steering Continuous improvement & Team Development via the Technical Specialist Team and site team Data analysis and presentation Attending meetings and presenting technical information to our customer (SIP) management 3rd Party supplier contacts and interfacing including Drkopp, DAI, Beumer, IDC More ❯
sheffield, south yorkshire, yorkshire and the humber, united kingdom
Npr Recruit Limited
with our customer's business needs. The right person will enhance our services to our customers through process delivery including change control, error management, root-causeanalysis and professional reporting, collaboration in all processes and error management which is key to contractual success. Benefits -Technical Manager Monday … Career development and Global Opportunities. Primary Accountabilities - Technical Manager Management of all site processes Support the management regarding site errors, and incidents through to root cause. Root-cause-analysis reporting using tools such as 8D, A3 etc. Manage all reporting in line with agreed requirements Leading … Specialist Team Management of change control and IT services updates Steering Continuous improvement & Team Development via the Technical Specialist Team and site team Data analysis and presentation Attending meetings and presenting technical information to our customer (SIP) management 3rd Party supplier contacts and interfacing including Drkopp, DAI, Beumer, IDC More ❯
with our customer's business needs. The right person will enhance our services to our customers through process delivery including change control, error management, root-causeanalysis and professional reporting, collaboration in all processes and error management which is key to contractual success. Benefits - Technical Manager Monday … Career development and Global Opportunities. Primary Accountabilities - Technical Manager Management of all site processes Support the management regarding site errors, and incidents through to root cause. Root-cause-analysis reporting using tools such as 8D, A3 etc. Manage all reporting in line with agreed requirements Leading … Specialist Team Management of change control and IT services updates Steering Continuous improvement & Team Development via the Technical Specialist Team and site team Data analysis and presentation Attending meetings and presenting technical information to our customer (SIP) management 3rd Party supplier contacts and interfacing including Dürkopp, DAI, Beumer, IDC More ❯
S75, Dodworth, Barnsley, South Yorkshire, United Kingdom
NPR Recruit
with our customer's business needs. The right person will enhance our services to our customers through process delivery including change control, error management, root-causeanalysis and professional reporting, collaboration in all processes and error management which is key to contractual success. Benefits - Technical Manager Monday … Career development and Global Opportunities. Primary Accountabilities - Technical Manager Management of all site processes Support the management regarding site errors, and incidents through to root cause. Root-cause-analysis reporting using tools such as 8D, A3 etc. Manage all reporting in line with agreed requirements Leading … Specialist Team Management of change control and IT services updates Steering Continuous improvement & Team Development via the Technical Specialist Team and site team Data analysis and presentation Attending meetings and presenting technical information to our customer (SIP) management 3rd Party supplier contacts and interfacing including Dürkopp, DAI, Beumer, IDC More ❯
Employment Type: Permanent
Salary: £61000 - £63000/annum 33DH, 10% Pension, Life Ins + more
Weston-super-mare, Somerset, United Kingdom Hybrid / WFH Options
Stryker Group
technical expertise to investigate issues, research solutions, craft solutions, and deliver excellent customer service via telephone, e-mail, and the web, while assisting with rootcause investigations and disseminating issues and potential trends requiring investigation by internal resources. Troubleshoot reported system failures according to defined process to correctly … identify rootcause and remediation plan. Clearly identify cross-functional dependencies between teams to ensure execution alignment of troubleshooting, analysis and incident resolution. Liaison between R&D and vendor teams when necessary for escalated incidents. Monitor service level agreements amongst vendors to ensure compliance with established standards. … Things (IOT) architecture and cloud-based platforms such as Azure, AWS or GCP. Experience facilitating collaboration amongst multi-disciplinary teams to drive complex troubleshooting, rootcauseanalysis and issue resolution. Experience with ITIL Service Delivery basic concepts. Experience developing technical support process flows. Solid understanding of Data More ❯
Basingstoke, Hampshire, United Kingdom Hybrid / WFH Options
Nomios UK&I Limited
issues are escalated and resolved within SLA Collaborate with other teams to ensure that all tickets are handled effectively from creation to resolution Troubleshooting & RootCauseAnalysis: Conduct initial diagnostics, network testing, and troubleshooting for any detected or reported incidents Perform rootcauseanalysisMore ❯
handle a wide range of tasks including data reviews, chargeable project work, investigating errors and omissions, reviewing calculation issues, managing change through support teams, rootcauseanalysis, change management, and client reporting and interaction. As a leader in the marketplace, WTW offers excellent opportunities for experienced pensions … individual member-related errors and complete rectification activities. Draft client notifications and project estimate reports. Perform chargeable tasks, including calculation automation, pension rectification, data analysis, letter review, and strategic change. Create change requests to improve processes and introduce automation, supporting testing and system error investigations. Provide rootcauseanalysis to help mitigate future risks. Manage tasks to deadlines and report progress. Deputise for your Team Leader when needed. Be a technical reference point on pension matters and activities. Support and mentor junior associates, providing regular feedback. Identify service improvements and communicate findings. Challenge procedures and suggest More ❯
Dundee, Angus, United Kingdom Hybrid / WFH Options
NCR Atleos Corporation
this solution on time to the business Participate and contribute to an effective software development lifecycle including a high focus on customer support and rootcauseanalysis Conduct testing based on knowledge of system architecture, interdependencies and interactions Accurately estimate time and resources for software development efforts … Incorporate unit testing/rootcauseanalysis practices into software development process Provide technical leadership and assistance to internal and external product development teams Communicate the architecture and recommendations to senior management, NCR customers, partners and others via formal presentations, white papers, and conversations; Participation in CEN More ❯