1 to 25 of 238 Permanent Root Cause Analysis Jobs in the UK excluding London

SAP Basis Application Support

Hiring Organisation
CGI
Location
Glasgow City, United Kingdom
Employment Type
Full Time
activities, helping to maintain operational excellence across the estate. As part of a collaborative team, you'll apply best practice approaches to incident management, root cause analysis, documentation, and change implementation while supporting continuous improvement initiatives across the wider SAP environment. Key responsibilities: •Support & Maintain SAP Basis … Resolve technical incidents and service requests •Monitor & Manage system performance, availability, and security •Plan & Deliver maintenance activities, patches, and service pack implementations •Conduct & Support root cause analysis and problem investigations •Collaborate & Coordinate with onshore, offshore, vendor, and client teams •Implement & Govern changes in line with ITIL ...

Entry Level Quality Assurance Officer

Hiring Organisation
First Call Contract Services
Location
Erith, Kent, South East, United Kingdom
Employment Type
Permanent
Salary
£28,000
required. Audits & Compliance Conduct daily and weekly internal audits, including: Glass and hard plastic audits Hygiene audits GMP inspections Investigate non-conformances and complete root cause analysis reports. Support external audits and calibration activities. Assist with supplier approval processes and documentation reviews. Liaise with pest control contractors … trials, and technical documentation. Ensure product labelling complies with current legislation and customer requirements. Coordinate the submission of samples for laboratory testing, including: Microbiological analysis Chemical analysis Allergen testing Customer & Supplier Communication Liaise with customers and suppliers on quality-related matters. Manage customer complaints from investigation through ...

Data Analyst

Hiring Organisation
Lorien
Location
Manchester, UK
purpose. You'll work closely with business stakeholders, data engineers, migration teams, and governance functions to identify data quality issues, uncover root causes, and implement sustainable improvements. Key Responsibilities: Perform data profiling and quality assessments across critical datasets Define and implement data quality rules and validation checks Investigate data … anomalies and conduct root cause analysis Develop data quality metrics, dashboards, and reporting Support data governance initiatives, stewardship processes, and data standards Collaborate with technical and business teams to improve data quality at source Identify opportunities to automate data validation and cleansing activities Key Skills & Experience: Strong ...

Data Analyst

Hiring Organisation
Lorien
Location
Manchester Area, United Kingdom
purpose. You'll work closely with business stakeholders, data engineers, migration teams, and governance functions to identify data quality issues, uncover root causes, and implement sustainable improvements. Key Responsibilities: Perform data profiling and quality assessments across critical datasets Define and implement data quality rules and validation checks Investigate data … anomalies and conduct root cause analysis Develop data quality metrics, dashboards, and reporting Support data governance initiatives, stewardship processes, and data standards Collaborate with technical and business teams to improve data quality at source Identify opportunities to automate data validation and cleansing activities Key Skills & Experience: Strong ...

Senior Site Reliability Engineer

Hiring Organisation
Experian Ltd
Location
Nottingham, Nottinghamshire, East Midlands, United Kingdom
Employment Type
Permanent, Work From Home
simulate outages and improve fault tolerance Incident Management Act as the primary point of escalation for critical production issues and lead major incident response, root cause analysis, and postmortems. Perform detailed post-incident investigations to identify underlying causes. Document findings and share learnings to prevent recurrence. Implement … dashboards to visualize system health and reliability metrics. Configure intelligent alerting based on anomaly detection and thresholds. Combine metrics, logs, and traces to enable root cause analysis and reduce Mean Time to Resolution (MTTR). Knowledge of AIOps or ML-based anomaly detection for proactive reliability management. ...

Infrastructure Lead - Manchester

Hiring Organisation
Nextech Group Limited
Location
Manchester, North West, United Kingdom
Employment Type
Permanent
Salary
£65,000
through to a fix. You'll act as the technical authority for the operational team: taking ownership of complex incident resolution and root cause analysis, leading platform engineering and hardware lifecycle work, and mentoring Infrastructure Engineers as they develop their own skills. You're expected … when the team needs it. What you'll be doing Incident response & problem management * Lead technical response to P1 and P2 major incidents * Own root cause analysis, delivering RCA reports within 5 working days of closure * Chair post-incident review sessions Platform engineering * Manage Dell VxRail cluster ...

Performance Insights & Reporting Manager (Digital Operations) - Contract Inside IR35

Hiring Organisation
Bodhi
Location
Chertsey, Surrey, UK
KPIs and performance metrics. Maintain metric definitions, calculation methodologies, aggregation rules, and data governance documentation. Drive consistency across markets and operational teams. Operational Performance Analysis Analyse delivery performance including SLA adherence, throughput, backlog trends, ticket ageing, and operational efficiency. Conduct root-cause analysis and identify performance … experience in Performance Reporting, Analytics, Business Intelligence, or Operational Insights. Strong analytical capability with experience interpreting operational datasets and performance metrics. Proven experience conducting root-cause analysis and translating findings into actionable recommendations. Ability to convert business requirements into structured reporting and automation specifications. Experience validating analytical ...

Performance Insights & Reporting Manager (Digital Operations) - Contract Inside IR35

Hiring Organisation
Bodhi
Location
Chertsey, England, United Kingdom
KPIs and performance metrics. Maintain metric definitions, calculation methodologies, aggregation rules, and data governance documentation. Drive consistency across markets and operational teams. Operational Performance Analysis Analyse delivery performance including SLA adherence, throughput, backlog trends, ticket ageing, and operational efficiency. Conduct root-cause analysis and identify performance … experience in Performance Reporting, Analytics, Business Intelligence, or Operational Insights. Strong analytical capability with experience interpreting operational datasets and performance metrics. Proven experience conducting root-cause analysis and translating findings into actionable recommendations. Ability to convert business requirements into structured reporting and automation specifications. Experience validating analytical ...

Senior 3rd Line Support Engineer

Hiring Organisation
ECS Resource Group Ltd
Location
Solihull, West Midlands, West Midlands (County), United Kingdom
Employment Type
Permanent
Salary
£37000 - £37500/annum
final escalation point for complex technical issues. You'll take ownership of incidents end-to-end, focusing on deep technical investigation, root cause analysis, and delivering long-term solutions -not just quick fixes. Working across modern on-prem, virtualised, and cloud environments, you'll support a wide … Line teams Owning and resolving complex incidents and problems through to completion Performing in-depth troubleshooting across infrastructure, cloud, and EUC environments Conducting root cause analysis and implementing permanent fixes Supporting users via tickets, phone, email, and remote sessions Managing and prioritising workload in line with SLAs ...

3rd Line Support Engineer

Hiring Organisation
vertex-it-solutions
Location
Solihull, West Midlands, England, United Kingdom
Employment Type
Full-Time
Salary
£37,500 per annum
Services team. This is a senior technical role where you will act as the final escalation point for complex technical issues, delivering expert troubleshooting, root cause analysis, and long-term solutions across a diverse customer base. Working within a fast-paced MSP environment, you will support modern … advanced support via ticketing systems, telephone, email, and remote access tools Perform in-depth troubleshooting across infrastructure, cloud, and end-user computing environments Conduct root cause analysis and implement permanent solutions Manage and prioritise multiple technical issues while adhering to SLAs Monitor and respond to alerts generated ...

Senior Technical CCM Application Specialist-Banking Client Experience Required

Hiring Organisation
Vallum Associates
Location
Halifax, West Yorkshire, UK
engineering teams. * Manage dependencies across upstream and downstream systems. * Support end-to-end solution delivery throughout the project lifecycle. Production Support & Continuous Improvement * Perform root cause analysis for complex production issues. * Drive performance optimisation and platform stability. * Evaluate emerging technologies and recommend improvements. * Produce technical documentation … modern web technologies. * Experience mentoring technical teams. Key Deliverables * Enterprise Customer Communication Solutions * Technical Architecture Documentation * Platform Modernisation Deliverables * Integration Designs * Production Support Documentation * Root Cause Analysis Reports * Technical Standards and Best Practices * Solution Design Documents * Proof of Concept (POC) Deliverables * Operational Runbooks Priyanka Sharma Senior Delivery ...

Senior Technical CCM Application Specialist-Banking Client Experience Required

Hiring Organisation
Vallum Associates
Location
Halifax, England, United Kingdom
engineering teams. * Manage dependencies across upstream and downstream systems. * Support end-to-end solution delivery throughout the project lifecycle. Production Support & Continuous Improvement * Perform root cause analysis for complex production issues. * Drive performance optimisation and platform stability. * Evaluate emerging technologies and recommend improvements. * Produce technical documentation … modern web technologies. * Experience mentoring technical teams. Key Deliverables * Enterprise Customer Communication Solutions * Technical Architecture Documentation * Platform Modernisation Deliverables * Integration Designs * Production Support Documentation * Root Cause Analysis Reports * Technical Standards and Best Practices * Solution Design Documents * Proof of Concept (POC) Deliverables * Operational Runbooks Priyanka Sharma Senior Delivery ...

ServiceNow Platform Support Analyst (1st / 2nd Line)

Hiring Organisation
Precept Recruit
Location
Derby, Derbyshire, United Kingdom
Employment Type
Permanent
configuration issues, and user queries, ensuring the platform remains stable, secure, and aligned to business requirements. The successful candidate will perform incident triage, troubleshooting, root cause analysis, platform administration, configuration, scripting, testing, and deployment activities while working closely with platform owners, developers, business stakeholders, and third-party … incoming tickets and determine appropriate resolution paths. Monitor platform health, integrations, scheduled jobs, and system performance. Identify recurring issues and propose permanent fixes. Perform root cause analysis on platform defects. Maintain support documentation and knowledge articles. Modules Supported ITSM CSM FSM SPM CMDB Asset Management Knowledge Management ...

Quality Systems Engineer

Hiring Organisation
TRC Yorkshire
Location
Stourport-on-severn, Worcestershire, United Kingdom
Employment Type
Permanent
Salary
GBP 34,000 - 35,000 Annual
controlled, current and aligned to the relevant ISO standards. • Plan, schedule and lead the internal audit programme; manage non-conformities, corrective actions and root cause analysis to closure. • Act as the primary point of contact for external certification bodies; coordinate and host surveillance and recertification audits. • Prepare … environmental legislation applicable to • manufacturing. • Experience managing external certification audits. • Strong analytical and problem-solving skills, with experience in root cause analysis • techniques. • Excellent communication skills, with the ability to engage with all levels of the • organisation. • Proficient in Microsoft Office and document control systems. Desirable Skills ...

Front Office Systems & Devices Manager

Hiring Organisation
FBI &TMT
Location
South East London, London, United Kingdom
Employment Type
Permanent
Salary
£80,000
validators, kiosks, and associated platforms , coordinating rapid resolution with engineering and field teams. Drive operational excellence across: Incident management Ticket prioritisation and queue management Root cause analysis (RCA) Service performance and uptime Work closely with field engineers, maintenance teams, and operational stakeholders to ensure effective resolution … engineering, and operations. Support capacity planning, resource forecasting, and service readiness , ensuring resilience across peak operational periods. Produce regular performance reporting including dashboards, trend analysis, and improvement roadmaps . What We're Looking For Essential Experience Proven experience managing customer-facing technology in operational environments , such as: Ticketing/ ...

Senior Software Engineer

Hiring Organisation
Meritus Talent
Location
Portsmouth, Hampshire, England, United Kingdom
Employment Type
Full-Time
Salary
£90,000 per annum
example in both delivery and engineering discipline. Key Responsibilities Lead the investigation and resolution of complex software defects and live system incidents Perform structured root cause analysis and implement robust, long term fixes rather than short term patches Deliver refactoring and modernisation work across large, complex codebases … support delivery assurance and compliance requirements About You Strong background as a senior software engineer working on complex, integrated systems Proven experience in debugging, root cause analysis and resolving high impact technical issues Strong hands on experience in Python and C or C++ within production environments Exposure ...

Cyber Security Engineer

Hiring Organisation
VIQU IT
Location
Birmingham, West Midlands (County), United Kingdom
Employment Type
Permanent
maintain security tooling (SIEM, EDR, DLP, vulnerability management, PAM) across cloud and on-prem environments Monitor, investigate, and respond to security incidents, including root cause analysis and forensic support Manage vulnerability scanning and remediation tracking across infrastructure and cloud (Azure desirable) Support secure configuration, security best practices … security frameworks such as ISO27001 and NIST Experience across both BAU security operations and project delivery Strong incident response experience, including investigation, escalation, and root cause analysis Ability to produce clear technical documentation (SOPs, playbooks, and standards) Strong communication and stakeholder management skills across technical ...

Workday Integration Engineer / Developer

Hiring Organisation
Cloud2 Consult
Location
Manchester, UK
configuration best practices. Manage API integrations across SOAP and REST protocols, authentication frameworks and vendor-managed interfaces. Monitor, troubleshoot and resolve integration issues through root cause analysis, ensuring minimal disruption to business operations. Maintain high levels of data quality and integrity through regular audits, validation activities … integration security, encryption standards, PGP and secrets management. Experience integrating Workday with Payroll, Finance, Identity Management and other enterprise applications. Excellent troubleshooting and root cause analysis skills. Strong stakeholder management and communication skills, with the ability to work across technical and non-technical audiences. Experience supporting Workday ...

Workday Integration Engineer / Developer

Hiring Organisation
Cloud2 Consult
Location
Manchester Area, United Kingdom
configuration best practices. Manage API integrations across SOAP and REST protocols, authentication frameworks and vendor-managed interfaces. Monitor, troubleshoot and resolve integration issues through root cause analysis, ensuring minimal disruption to business operations. Maintain high levels of data quality and integrity through regular audits, validation activities … integration security, encryption standards, PGP and secrets management. Experience integrating Workday with Payroll, Finance, Identity Management and other enterprise applications. Excellent troubleshooting and root cause analysis skills. Strong stakeholder management and communication skills, with the ability to work across technical and non-technical audiences. Experience supporting Workday ...

QA Manager

Hiring Organisation
Vitaflo International Ltd
Location
Liverpool, Merseyside, North West, United Kingdom
Employment Type
Permanent, Part Time
department and wider business through quality awareness, accountability and continuous improvement Lead investigations into non-conformances, customer complaints and adverse events using structured root cause analysis, ensuring timely and effective resolution. Monitor key quality assurance parameters and trend data to identify risks and drive performance of suppliers … leading, motivating and developing a team Strong knowledge of Quality Management Systems (QMS), GMP, HACCP and FSSC 22000 requirements. Experience leading quality investigations and root cause analysis Experience managing customer complaints, adverse events , non-conformances and quality assurance processes within a manufacturing environment. Excellent organisational skills with ...

Customer Service Agent

Hiring Organisation
DNA Payments Group
Location
London, South East, England, United Kingdom
Employment Type
Part-Time
Salary
Salary negotiable
contact resolution wherever possible. Manage customer enquiries relating to billing, payment terminals, connectivity issues, software functionality, product logistics, stock orders, and terminal replacements. Conduct root cause analysis and escalate complex issues to relevant teams when required. Maintain accurate records of customer interactions, troubleshooting steps, and resolutions within … provided. Demonstrated excellent organisational and time-management skills in a fully remote working environment. Skill/Technical Experience with troubleshooting, fault diagnosis, and root cause analysis would be advantageous. Exposure to payment technology, telecommunications, software support, or a similar technical environment would be beneficial. Comfortable working across ...

Quality Assurance Engineer

Hiring Organisation
Probe UK
Location
Birmingham, West Midlands, United Kingdom
Employment Type
Permanent
Salary
£40,000
standards Monitor manufacturing processes using SOPs and implement corrective actions where required Create, maintain, and update quality documentation, including inspection procedures and test plans Root cause analysis and develop corrective and preventative action plans Working cross-functionally to resolve quality issues and improve processes Train team members … best practice What were looking for: Quality Assurance experience from within a manufacturing industry sector background Previous experience of inspection and test Experience of Root cause analysis and implementation of corrective actions Strong problem solving skills Knowledge of SAP would be useful but not essential An understanding ...

Human Resources Information System Specialist

Hiring Organisation
People's Partnership
Location
Crawley, West Sussex, UK
cost control, risk reduction, metrics reporting and continuous improvement capability. System Maintenance and Stability such as Day‐to‐day system health monitoring, Issue investigation, rootcause analysis, and resolution and Payroll and WFM configuration checks to prevent errors. Data integrity and reporting Release Management and System Updates … across HR, Payroll and Workforce Management, with experience operating in a live payroll environment. Demonstrated experience in day‐to‐day system monitoring, issue investigation, root cause analysis and resolution. Strong background in data integrity, reconciliation and reporting, including investigating and resolving reporting discrepancies. Hands‐on experience building ...

Human Resources Information System Specialist

Hiring Organisation
People's Partnership
Location
Crawley, England, United Kingdom
cost control, risk reduction, metrics reporting and continuous improvement capability. System Maintenance and Stability such as Day‐to‐day system health monitoring, Issue investigation, rootcause analysis, and resolution and Payroll and WFM configuration checks to prevent errors. Data integrity and reporting Release Management and System Updates … across HR, Payroll and Workforce Management, with experience operating in a live payroll environment. Demonstrated experience in day‐to‐day system monitoring, issue investigation, root cause analysis and resolution. Strong background in data integrity, reconciliation and reporting, including investigating and resolving reporting discrepancies. Hands‐on experience building ...

Data Quality Lead (Pensions)

Hiring Organisation
Local Pensions Partnership
Location
Preston, Lancashire, North West, United Kingdom
Employment Type
Permanent, Work From Home
Salary
£60,000
objectives. - Embed an effective assurance regime, ensuring processes, controls and system design support high-quality pensions administration. - Work with Planning and Insights to understand root causes and the impact of data quality issues. - Ensure work is allocated effectively, and cases are processed and prioritised appropriately. - Oversee data readiness … onboarding and data submissions, including oversight of TUPE transfers, employer cessations and new scheme employers. - Produce and present management information, with a focus on root cause and trend analysis against service levels and key metrics. - Support change projects, testing and audit activity, while reviewing processes to maximise ...