governance/risk/compliance, HR, Customer ServiceManagement, IT Operations, reporting & analytics, project & portfolio management, configuration management, asset management, financial management, vendor management, SIAM, integrations Track record of carrying out pre-sales activities with customers Solid understanding of ServiceNow developer APIs, development tools and techniques A good understanding of More ❯
to steering committees, providing strategic insight, and influencing executive decision-making. Experience working in or alongside Network Operations, Service Assurance, or ServiceIntegration & Management (SIAM) functions is highly advantageous. Strong problem-solving and analytical skills , with the ability to anticipate challenges and drive resolution in high-pressure environments. Strong personal More ❯
to steering committees, providing strategic insight, and influencing executive decision-making. Experience working in or alongside Network Operations, Service Assurance, or ServiceIntegration & Management (SIAM) functions is highly advantageous. Strong problem-solving and analytical skills , with the ability to anticipate challenges and drive resolution in high-pressure environments. Strong personal More ❯
Farnborough, Hampshire, United Kingdom Hybrid / WFH Options
Thebusinessyear
Architect to have: Ability to grasp complex technical information quickly, assimilate and explain to non-technical audiences. An understanding of Serviceintegrationandmanagement (SIAM) methodologies. An awareness of ITSM Tooling technologies and how they can be used and configure to best serve our customers. Experience in Cloud based ServiceMore ❯
SLAs/OLAs · Responsible for overseeing the knowledge management process and related activities, including the capturing, sharing and accessibility of knowledge articles within ServiceNow SIAM-based Supplier Coordination: · Implement and manage the SIAM model to ensure cohesive end-to-end service delivery by overseeing vendor interdependencies and ensuring compliance with More ❯